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ERP Change Management Mastery; A Step-by-Step Guide

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ERP Change Management Mastery: A Step-by-Step Guide



Certificate Upon Completion

Participants receive a certificate upon completion issued by The Art of Service.



Course Overview

This comprehensive course is designed to equip you with the knowledge and skills necessary to successfully manage ERP change initiatives. With a focus on practical, real-world applications, you'll learn how to navigate the complexities of ERP change management and drive business success.



Course Features

  • Interactive and engaging learning experience
  • Comprehensive curriculum covering all aspects of ERP change management
  • Personalized learning approach tailored to your needs
  • Up-to-date content reflecting the latest industry trends and best practices
  • Practical, hands-on projects to reinforce learning
  • Expert instructors with extensive industry experience
  • Certificate upon completion issued by The Art of Service
  • Flexible learning options to accommodate your schedule
  • User-friendly online platform accessible on desktop and mobile devices
  • Community-driven learning environment with peer support and feedback
  • Actionable insights and takeaways to apply in your organization
  • Bite-sized lessons for easy learning and retention
  • Lifetime access to course materials and updates
  • Gamification elements to enhance engagement and motivation
  • Progress tracking to monitor your learning journey


Course Outline

Module 1: Introduction to ERP Change Management

  • Defining ERP change management
  • Understanding the importance of effective change management
  • Overview of the ERP change management process
  • Key roles and responsibilities in ERP change management
  • Best practices for successful ERP change management

Module 2: Planning and Preparation

  • Developing a change management strategy
  • Conducting a stakeholder analysis
  • Creating a communication plan
  • Establishing a change management team
  • Defining project scope and objectives

Module 3: Change Management Methodologies

  • Overview of popular change management methodologies
  • ADKAR methodology
  • Kotter's 8-step change model
  • Lewin's change management model
  • Prosci's 3-phase change management process

Module 4: Stakeholder Engagement and Communication

  • Understanding stakeholder needs and concerns
  • Developing effective communication strategies
  • Creating a stakeholder engagement plan
  • Building trust and credibility with stakeholders
  • Managing resistance to change

Module 5: Training and Development

  • Developing a training strategy
  • Creating effective training programs
  • Delivering training sessions
  • Evaluating training effectiveness
  • Providing ongoing support and coaching

Module 6: Implementation and Deployment

  • Developing an implementation plan
  • Managing the deployment process
  • Conducting post-implementation reviews
  • Addressing post-implementation issues
  • Evaluating implementation success

Module 7: Sustaining Change

  • Developing a sustainability plan
  • Monitoring and evaluating progress
  • Addressing resistance to change
  • Reinforcing new behaviors and practices
  • Celebrating successes and recognizing achievements

Module 8: Change Management Metrics and Evaluation

  • Defining change management metrics
  • Developing an evaluation plan
  • Collecting and analyzing data
  • Interpreting results and identifying areas for improvement
  • Reporting findings and recommendations

Module 9: Change Management Best Practices

  • Establishing a change management framework
  • Developing a change management culture
  • Building change management capabilities
  • Creating a change management community
  • Sharing knowledge and best practices

Module 10: ERP Change Management Case Studies

  • Real-world examples of successful ERP change management initiatives
  • Lessons learned and best practices from case studies
  • Applying case study insights to your own organization
  • Developing a plan to implement change management strategies
  • Evaluating the effectiveness of change management initiatives


Certificate and Continuing Education

Upon completing the course, participants will receive a certificate issued by The Art of Service. This course also qualifies for continuing education credits.



Target Audience

This course is designed for professionals involved in ERP change management initiatives, including:

  • Change management professionals
  • ERP project managers
  • Business analysts
  • IT professionals
  • Business stakeholders
  • Anyone interested in learning about ERP change management
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