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Establishing a High-Performing Project Management Office (PMO); A Step-by-Step Guide

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Establishing a High-Performing Project Management Office (PMO): A Step-by-Step Guide



Course Overview

This comprehensive course is designed to provide participants with the knowledge, skills, and tools needed to establish a high-performing Project Management Office (PMO). Through interactive lessons, hands-on projects, and real-world applications, participants will learn how to create a PMO that drives business success and delivers value to stakeholders.



Course Objectives

  • Understand the role and benefits of a PMO in driving business success
  • Learn how to establish a PMO that aligns with organizational goals and objectives
  • Develop the skills and knowledge needed to lead and manage a high-performing PMO
  • Understand how to measure and report PMO performance
  • Learn how to identify and mitigate risks associated with PMO implementation


Course Outline

Module 1: Introduction to PMO

  • Defining PMO and its role in organizational success
  • Benefits of establishing a PMO
  • Overview of PMO models and frameworks
  • Case studies of successful PMO implementations

Module 2: Establishing a PMO

  • Defining PMO scope, goals, and objectives
  • Developing a PMO charter and business case
  • Establishing a PMO governance structure
  • Defining PMO roles and responsibilities

Module 3: PMO Frameworks and Methodologies

  • Overview of PMO frameworks and methodologies (e.g. PMBOK, Agile, Scrum)
  • Understanding the benefits and limitations of each framework
  • Selecting the right framework for your organization
  • Implementing a PMO framework

Module 4: PMO Tools and Techniques

  • Overview of PMO tools and techniques (e.g. project management software, templates, metrics)
  • Selecting the right tools and techniques for your PMO
  • Implementing PMO tools and techniques
  • Best practices for using PMO tools and techniques

Module 5: PMO Performance Measurement and Reporting

  • Defining PMO performance metrics and KPIs
  • Establishing a PMO performance measurement and reporting framework
  • Collecting and analyzing PMO performance data
  • Reporting PMO performance to stakeholders

Module 6: PMO Risk Management

  • Identifying and assessing PMO risks
  • Developing a PMO risk management plan
  • Implementing PMO risk mitigation strategies
  • Monitoring and reviewing PMO risk management

Module 7: PMO Communication and Stakeholder Management

  • Developing a PMO communication plan
  • Identifying and engaging PMO stakeholders
  • Establishing a PMO stakeholder management framework
  • Communicating PMO value to stakeholders

Module 8: PMO Leadership and Management

  • Understanding PMO leadership and management roles
  • Developing PMO leadership and management skills
  • Establishing a PMO leadership and management framework
  • Leading and managing a high-performing PMO

Module 9: PMO Maturity and Continuous Improvement

  • Assessing PMO maturity
  • Developing a PMO continuous improvement plan
  • Implementing PMO continuous improvement initiatives
  • Measuring and reporting PMO continuous improvement

Module 10: PMO Implementation and Sustainability

  • Developing a PMO implementation plan
  • Establishing a PMO sustainability framework
  • Implementing PMO sustainability initiatives
  • Measuring and reporting PMO sustainability


Certificate of Completion

Upon completing this course, participants will receive a Certificate of Completion issued by The Art of Service.



Course Features

  • Interactive and engaging lessons
  • Comprehensive and up-to-date content
  • Personalized learning experience
  • Practical and real-world applications
  • High-quality content and expert instructors
  • Certification upon completion
  • Flexible learning options
  • User-friendly and mobile-accessible platform
  • Community-driven and interactive discussions
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking
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