A tailored course, built for your situation
Expanded Scope on IFRS 17 Implementation Strategy in Your Current Role
Master the technical and operational layers of IFRS 17 to lead broader initiatives without a title change
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Who this is for
Senior operations practitioner in insurance or financial services navigating IFRS 17 implementation with influence beyond immediate team boundaries
Who this is not for
Entry-level staff, external auditors, or practitioners focused solely on credit collections without cross-functional integration needs
What you walk away with
- Ability to lead collections-specific IFRS 17 workstreams with documented ownership
- Clear line of sight from collections data accuracy to liability valuation inputs
- Confidence in shaping measurement model assumptions tied to collections performance
- Recognition as the internal reference on collections impact across geographies
- Structured process to escalate and resolve data gaps before they hit the reporting layer
The 12 modules (with all 144 chapters)
Module 1. IFRS 17 Core Structure and Impact on Collections
Break down the standard’s three model approach and locate where collections data feeds into contract boundaries and cash flow estimates.
12 chapters in this module
- Core principles of IFRS 17
- Three models explained
- Contract boundary definition
- Performance obligations
- Cash flow estimation rules
- Time value of money impact
- Discount rate selection
- Credit risk adjustments
- Collections data relevance
- Data timeliness thresholds
- Missed payment triggers
- Write-off timing alignment
Module 2. Data Lineage from Collections to Liability Valuation
Map operational data flows from collections systems into liability estimates and understand where completeness affects compliance.
12 chapters in this module
- Source system identification
- ETL pipeline review
- Data latency risks
- Collections exception handling
- Payment allocation rules
- Partial recovery tracking
- Write-down vs write-off
- Recovery timing assumptions
- Probability of default links
- Loss given default inputs
- Collateral recovery estimates
- Currency translation impact
Module 3. Collections Metrics in the PAA Framework
Align collections KPIs with the contract acquisition and fulfillment cost accounting under IFRS 17.
12 chapters in this module
- PAA model overview
- Acquisition cost allocation
- Fulfillment cost tracking
- Collections staff time capture
- Third-party vendor costs
- Cost amortization period
- Cost-to-serve by segment
- Collections process automation
- Cost threshold triggers
- Cost capitalization rules
- Cost write-off timing
- Cost recovery tracking
Module 4. Modelling Collections Impact on Discount Rates
Understand how collections performance affects discount rate selection and the resulting liability estimates.
12 chapters in this module
- Discount rate principles
- Risk adjustment concepts
- Time value of money
- Credit risk premium
- Collections default patterns
- Regional recovery differences
- Historical loss rate inputs
- Macroeconomic overlay
- Forward-looking adjustments
- Collections-driven volatility
- Recovery timing changes
- Downgrade probability
Module 5. Disclosure Requirements for Collections Teams
Identify what collections data must be disclosed and how to prepare commentary for external auditors.
12 chapters in this module
- Mandatory footnote items
- Sensitivity disclosures
- Judgment explanations
- Estimate uncertainty
- Collections performance trends
- Regional variation
- Recovery lag explanation
- Write-off rate changes
- Provisioning rationale
- Data source description
- Model assumption clarity
- Internal control references
Module 6. Internal Controls for IFRS 17 Collections Data
Design and document controls that ensure data accuracy and audit readiness for collections inputs.
12 chapters in this module
- Control environment setup
- Data validation rules
- Access restrictions
- Change management
- Audit trail requirements
- Reconciliation frequency
- Exception escalation
- Segregation of duties
- Third-party oversight
- System-generated logs
- Manual override tracking
- Period-end review
Module 7. Cross-Functional Alignment on Collections Inputs
Lead coordination between finance, actuarial, and operations to ensure consistent treatment of collections data.
12 chapters in this module
- Stakeholder mapping
- Governance meeting cadence
- Data definition alignment
- Metric ownership
- Escalation paths
- Dispute resolution process
- Change request workflow
- Documentation standards
- Meeting output tracking
- Decision log maintenance
- Version control for inputs
- Sign-off requirements
Module 8. Collections in the Transition Methods
Apply collections data treatment under full and modified retrospective approaches for IFRS 17 adoption.
12 chapters in this module
- Transition method comparison
- Full retrospective steps
- Modified approach rules
- Data availability issues
- Estimation techniques
- Judgment documentation
- Prior period adjustments
- Comparative reporting
- Disclosures required
- Change impact summary
- System cut-off planning
- Backward-looking vs forward-looking
Module 9. Collections in the Insurance Contract Modification
Assess how payment rescheduling and hardship plans affect contract boundary and measurement.
12 chapters in this module
- Modification triggers
- Payment deferral rules
- Hardship assessment
- Contract retention criteria
- Cohort reclassification
- Rebates and waivers
- Future cash flow changes
- Discount rate updates
- Risk adjustment updates
- Fulfillment cost changes
- PAA reallocation
- Disclosure impact
Module 10. Collections Data in the Lapse Rate Assumptions
Connect delinquency patterns and recovery actions to lapse and survival rate modeling.
12 chapters in this module
- Lapse rate definition
- Delinquency linkage
- Recovery effectiveness
- Behavioral patterns
- Regional variation
- Economic factor overlay
- Historical trend analysis
- Policyholder communication
- Reinstatement rates
- Voluntary surrender
- Default-driven lapse
- Model validation
Module 11. Collections in the Risk Adjustment Calculation
Link operational uncertainty in collections to risk adjustment methodology and reporting.
12 chapters in this module
- Risk adjustment purpose
- Confidence level selection
- Variability in recovery
- Loss distribution modeling
- Stress testing
- Scenario analysis
- Collections volatility
- Liquidity risk
- Recovery timing risk
- Currency risk
- Legal recovery barriers
- Model output validation
Module 12. Ownership of Collections Inputs Across Jurisdictions
Navigate local variations in collections practices and align them with global IFRS 17 reporting.
12 chapters in this module
- Regulatory divergence
- Local GAAP impact
- Currency treatment
- Legal recovery timelines
- Tax implications
- Data privacy rules
- Regional performance norms
- Language barriers
- Local leadership alignment
- Central oversight
- Consolidation adjustments
- Head office reporting
How this maps to your situation
- When preparing for the next audit cycle
- During internal IFRS 17 readiness assessments
- After system integration changes
- When leading cross-functional working groups
Before vs. after
Before
Collections operational expertise stays within departmental boundaries, with limited influence on IFRS 17 reporting decisions
After
Collections insights directly shape measurement models and disclosures, with ownership recognized across finance and compliance
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per week over 6 weeks to complete all modules and apply templates
How this compares to the alternatives
Unlike generic IFRS 17 overviews, this course focuses specifically on collections operations as a source of compliance strength and influence expansion, with actionable templates and implementation pathways.
Frequently asked
Who is this course designed for?
Senior practitioners in collections, operations, or finance roles within insurance organizations implementing IFRS 17.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Can I access the course materials after completion?
Yes, lifetime access is granted to all course content and downloadable resources.
$199 one-time. Approximately 3 hours per week over 6 weeks to complete all modules and apply templates.
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours