You receive a complete Global Process Owner operating kit: SOP libraries, KPI scorecards, cross-BU governance templates, stakeholder briefing packs and a 754-question self-assessment workbook organised in the RDMAICS improvement cycle.
Headline deliverables
- SOP Library Template (PDF + XLSX): sub-process by sub-process SOP shells with control points, approval chain and revision history
- KPI Scorecard Workbook (XLSX): tier-1 metrics, tier-2 drivers, leading indicators, ownership map and review cadence
- Cross-BU Governance Templates (PDF + XLSX): RACI matrix, decision rights register, escalation paths, conflict-of-priority protocol
- Stakeholder Briefing Pack (PDF): exec one-pager, QBR deck template, change-impact summary, risk register update
- RDMAICS Improvement Cycle Guide (PDF): Recognise, Define, Measure, Analyse, Improve, Control, Sustain workflow with templates per stage
- Global Process Owner Self-Assessment (PDF + XLSX): 49 requirements scorecard plus 754 case-based questions across 7 process design areas
What is in each section
- Recognise: current-state diagnostic, stakeholder mapping, maturity scorecard
- Define: project charter, scope, success criteria, governance structure
- Measure: KPI library, baseline workbook, performance dashboard
- Analyse: root-cause templates, value-stream mapping, fishbone and 5-Why worksheets
- Improve: solution design, pilot framework, change-impact analysis
- Control: control plan, audit checklist, deviation response
- Sustain: handover documentation, training kit, governance cadence
Who this is built for
- Global Process Owners taking accountability for an end-to-end process across regions
- Operations Leaders moving from regional to global scope
- Shared Services Directors formalising cross-BU governance
- Process Excellence Leads rolling out Lean or Six Sigma at scale
- Transformation PMOs needing a repeatable process-owner template
- Internal auditors assessing global process maturity
How you will use it in your first 30 minutes
- Open the Self-Assessment Excel Dashboard and complete the 49-requirement scorecard for your current process
- Score yourself and identify the top 3 RDMAICS stages where your gaps cluster
- Open the matching templates from the deliverables list (SOP, KPI, governance, briefing)
- Drop your data into the template and surface your first 5 action items
License and delivery
- Single user, lifetime access
- Delivered within 24 hours via download link emailed to the order address
- Free content updates for 12 months
- 30-day money-back guarantee, no questions asked
Why this exists
Global process ownership fails when the governance is informal, the KPIs are regional, and the SOPs are tribal knowledge. The same gaps show up across companies: no decision-rights register, no cross-BU escalation path, no agreed measurement standard. This kit puts the templates that working Global Process Owners already use in one place, so you can build the governance before your first incident.