A tailored course, built for your situation
Go-To Practitioner for ISO 22301 at Global Scale
Become the internal reference on business continuity resilience others defer to
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Who this is for
Senior practitioner driving resilience and operational continuity in regulated, global environments
Who this is not for
Entry-level compliance staff, auditors focused on checklists, or consultants without internal delivery context
What you walk away with
- Lead ISO 22301 implementation with confidence others defer to
- Serve as the internal reference during cross-functional incident planning
- Command consistency across regions using standardized business impact analysis templates
- Shape executive summaries that align leadership without rework
- Turn continuity documentation into a trusted, living resource others cite
The 12 modules (with all 144 chapters)
Module 1. Foundations of ISO 22301 in Financial Services
Understand how ISO 22301 applies specifically to payment systems and global transaction platforms, with examples from leading issuers.
12 chapters in this module
- Scope definition for payment operations
- Regulatory expectations in financial resilience
- Mapping ISO 22301 to existing controls
- Executive accountability under continuity policy
- Risk appetite and BCMS alignment
- Incident escalation triggers
- Defining critical processing windows
- Third-party continuity requirements
- Recovery time objectives by transaction tier
- Geographic redundancy principles
- Audit readiness from day one
- Document hierarchy for global teams
Module 2. Business Impact Analysis with Precision
Generate accurate, defensible impact assessments that stand up to internal scrutiny and external review.
12 chapters in this module
- Identifying mission-critical functions
- Interviewing business owners effectively
- Quantifying financial exposure by outage tier
- Setting recovery point objectives
- Mapping dependencies across systems
- Documenting cascading failure paths
- Validating assumptions with operations
- Benchmarking against peer institutions
- Presenting BIA findings to leadership
- Updating BIA post-incident
- Version control for ongoing audits
- Template library for repeat use
Module 3. Designing the Business Continuity Strategy
Architect a strategy that reflects real operational capacity, not theoretical ideals.
12 chapters in this module
- Selecting recovery options by region
- Cold vs warm vs hot site decisions
- Cloud-based failover feasibility
- Manual workarounds for system loss
- Resource prioritization during crisis
- Workforce availability planning
- Vendor continuity alignment
- Legal and regulatory notification plans
- Customer communication protocols
- Cash access contingency paths
- Decision trees for activation
- Strategy review cadence
Module 4. Incident Response Framework Integration
Align ISO 22301 with existing incident management to avoid siloed responses.
12 chapters in this module
- Triggering BCMS from SOC alerts
- Joint command structure design
- Role clarity between IR and BC teams
- Shared situational reporting
- Executive briefing templates
- Legal hold procedures
- Regulator notification workflows
- Cyber event escalation paths
- Data availability during recovery
- Public statement coordination
- Lessons captured in real time
- Post-event review integration
Module 5. Exercising the Plan with Authority
Run tests that validate readiness and elevate your credibility across leadership.
12 chapters in this module
- Designing tabletop scenarios
- Selecting participants by function
- Injecting realistic failure points
- Simulating cross-border coordination
- Testing manual processing paths
- Measuring exercise effectiveness
- Reporting results to executives
- Updating plans post-test
- Integrating audit findings
- Frequency by risk tier
- Third-party test participation
- Documentation for compliance
Module 6. Internal Audit and ISO 22301 Alignment
Produce audit outputs that close faster and reinforce your standing as a trusted owner.
12 chapters in this module
- Pre-audit self-assessment checklist
- Evidence organization by control
- Gap tracking with ownership
- Remediation timelines by severity
- Presenting corrective actions
- Audit finding categorization
- Tone for auditor interactions
- Cross-reference with SOC 2
- Leveraging past audit reports
- Document retention standards
- Automated control monitoring
- Audit follow-up efficiency
Module 7. Executive Communication and Visibility
Translate technical continuity work into strategic value recognized at senior levels.
12 chapters in this module
- Summarizing risk exposure clearly
- Visualizing recovery posture
- Reporting on test outcomes
- Positioning investment needs
- Aligning to board-level priorities
- Avoiding technical jargon
- Preparing for leadership Q&A
- Highlighting risk reduction
- Connecting to growth initiatives
- Using benchmark comparisons
- Maintaining message consistency
- Building executive trust
Module 8. Vendor and Third-Party Resilience Oversight
Extend ISO 22301 expectations to partners while maintaining accountability.
12 chapters in this module
- Assessing vendor BC posture
- Contractual continuity requirements
- Audit rights and follow-through
- Onsite assessment planning
- Third-party exercise participation
- Reporting vendor gaps
- Escalation paths for noncompliance
- Alternative sourcing plans
- Concentration risk review
- Key person dependencies
- Geopolitical risk in recovery
- Supply chain mapping
Module 9. Continuous Improvement Loop
Institutionalize updates so the BCMS evolves without relying on annual cycles.
12 chapters in this module
- Change detection triggers
- Post-incident plan update process
- Integrating threat intelligence
- Regulatory update tracking
- Internal audit input loop
- Stakeholder feedback channels
- Version control discipline
- Plan exception logging
- Performance metric refinement
- Benchmarking against updates
- Lessons from peer institutions
- Annual review preparation
Module 10. Cross-Functional Leadership Without Authority
Lead effectively across departments where you don’t control budgets or staffing.
12 chapters in this module
- Building influence without mandate
- Creating shared accountability
- Facilitating interdepartmental meetings
- Managing conflicting priorities
- Documenting decisions collaboratively
- Escalation protocols
- Gaining buy-in from operations
- Communicating urgency respectfully
- Recognizing contributor impact
- Maintaining momentum remotely
- Conflict resolution techniques
- Credibility through consistency
Module 11. Global Implementation Challenges
Navigate jurisdictional, cultural, and operational differences in multinational rollout.
12 chapters in this module
- Regional legal constraints
- Language and translation needs
- Time zone coordination
- Local leadership engagement
- Data sovereignty in recovery
- Cultural attitudes to crisis
- Local regulator expectations
- Central vs local control balance
- Incident command localization
- Global template adaptation
- Holiday and event calendars
- Central reporting structure
Module 12. Becoming the Go-To Reference
Position yourself as the authoritative source others proactively consult.
12 chapters in this module
- Developing reference materials
- Answering peer questions consistently
- Maintaining a knowledge base
- Hosting internal clinics
- Creating quick-reference guides
- Training new hires
- Documenting rationale for decisions
- Curating examples by scenario
- Building a reputation for reliability
- Anticipating emerging questions
- Sharing updates proactively
- Measuring influence by referral
How this maps to your situation
- Post-merger integration requiring unified continuity
- Regulatory scrutiny on operational resilience
- Executive demand for crisis preparedness
- Cross-border service expansion
Before vs. after
Before
Continuity work operates in the background, with reactive requests and fragmented recognition.
After
You're proactively consulted across functions, cited in reviews, and known as the definitive source on ISO 22301.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed for integration into real work without disrupting delivery.
If nothing changes
Without sharpening this positioning, valuable continuity work remains below the line, reducing visibility and slowing career momentum.
How this compares to the alternatives
Generic ISO 22301 training teaches theory. This course delivers practitioner-specific tools, templates, and positioning strategies used by recognized leaders in financial services.
Frequently asked
Is this course specific to financial services?
Yes, all examples, templates, and decision frameworks are drawn from payment systems and regulated financial institutions.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Does this cover ISO 22301:the current cycle updates?
Yes, all content reflects the current ISO 22301:the current cycle standard with implementation nuances for the firm.
$199 one-time. Approximately 3 hours per module, designed for integration into real work without disrupting delivery..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours