A focused course, tailored for you
GRC Product Design for Operational Risk Regulation
How to translate financial regulators' IRM requirements into product stories that actually ship.
GRC platform product owners at vendor companies sit in a difficult position: they need to write precise product requirements for regulatory capabilities without having the compliance implementation background that their customers' risk officers have. When a Tier 1 bank asks why the DORA ICT risk taxonomy does not map cleanly to the existing IRM module, the answer needs to come from the platform, not from a follow-up workshop.
$199 one-time
Tailored to your situation. Access within 24 hours. 30-day money-back.
Includes a hand-built implementation playbook delivered alongside course access, generated for your specific situation.
Why this course
The pattern is consistent across financial services GRC deployments. A product owner inherits a module built to a prior generation of regulatory language. A new directive arrives (DORA, PRA PS7/24, EBA ICT risk guidelines). Customer success flags the gap. The product team schedules discovery workshops with three customers. Requirements get synthesised from those workshops. A fix ships six months later that addresses how three customers described the problem, not how the regulator defines it.
The underlying issue is that reading financial regulation as a product designer is a specific skill. You need to identify the control obligations, the evidence requirements the regulator's examiner will request, the mapping to existing GRC data structures, and the gaps that will produce findings at the customer's next audit. That reading discipline is what this course teaches.
The 12 modules
Module 1. Reading Regulation as a Product Designer
How financial regulation is structured: obligations vs guidance, recitals vs articles, technical standards vs principles. How to find the control statement within a directive, separate the audit evidence requirement from the risk management philosophy, and annotate regulatory text with product implications rather than compliance commentary. Worked example: walking through three DORA articles and extracting the product requirements each creates.
Module 2. DORA: ICT Risk Management Requirements for GRC Product
The DORA ICT risk management framework mapped to GRC module capabilities. Which obligations require new data structures (ICT asset register with criticality ratings, ICT-related incident classification), which require workflow changes (RTS on ICT risk management governance), and which require reporting outputs (management body oversight artefacts). How to write the product gaps as user stories with regulatory citations in the acceptance criteria.
Module 3. DORA: Operational Resilience and Third-Party Risk
DORA's digital operational resilience testing requirements and the ICT third-party risk obligations. How threat-led penetration testing obligations translate into GRC workflow support. The Register of Information requirement for ICT third-party service providers and what a product owner needs to build versus what the customer's procurement team needs to configure. Common mismatches between existing third-party risk modules and DORA's contractual requirements.
Module 4. PRA PS7/24: Operational Resilience for GRC Roadmaps
The PRA's operational resilience policy statement and its implications for important business services mapping, impact tolerance testing, and self-assessment documentation. How PRA's evidence requirements differ from DORA's for similar concepts. What a bank's GRC team needs to produce for the PRA's supervisory review cycle and where the platform needs to support evidence assembly, not just risk recording. Includes the SS1/21 mapping for firms still aligning legacy IRM configurations.
Module 5. EBA ICT and Security Risk Guidelines
The EBA guidelines on ICT and security risk management and their relationship to the DORA RTS now partially superseding them. Which elements remain relevant for non-DORA-scope institutions. How ICT risk taxonomy under EBA maps to risk categories in a standard IRM module, and which ICT risk indicator types require configuration rather than new product build. Practical exercise: annotating an EBA guideline chapter with product-vs-configuration calls.
Module 6. Basel Operational Risk Capital and GRC Data Models
Basel IV's standardised measurement approach for operational risk capital and what it requires from a GRC data model. Loss event data collection, business environment and internal control factors, scenario analysis data structures. How to assess whether an existing operational risk module can support SMA calculation inputs versus requiring a dedicated data integration. The audit trail requirements Basel examiners request and how they translate into GRC record retention design.
Module 7. Auditor Evidence Requirements: What the Examiner Actually Requests
A framework for identifying what evidence a regulatory examiner will request at audit for each type of GRC capability. The difference between what the regulation says and what the examiner's standard request list asks for. How to build auditor evidence requirements into product acceptance criteria so that a feature is not closed as done until it produces the audit-ready artefact. Common GRC product gaps identified in FCA and PRA examination findings from published Dear CEO letters.
Module 8. Customer Configuration Gaps vs Product Gaps
How to distinguish between a regulatory requirement that the platform already supports but the customer has not configured correctly, versus a requirement the platform cannot meet at all. The diagnostic methodology: take the regulatory obligation, map it to the platform's data model, identify the evidence artefact required, and test whether the platform can produce it from standard configuration. This reduces roadmap noise from workshops and focuses build resource on genuine product gaps.
Module 9. Writing Regulatory User Stories with Audit-Ready Acceptance Criteria
The template for a regulatory user story: the persona is the risk officer preparing for examination, not the general GRC user. The job to be done is producing the auditor evidence artefact, not recording the risk. Acceptance criteria includes the regulatory citation, the examiner evidence test, and the edge case where the customer's configuration is compliant but the evidence assembly is not. Worked examples from DORA article 6, PRA SS1/21, and EBA GL/2019/04.
Module 10. Regulatory Change Management as a Product Capability
How to build regulatory change monitoring into a GRC product owner's workflow. Sources for tracking RTS consultations, policy statements, and supervisory expectations across the ECB, EBA, PRA, and FCA. How to triage regulatory change by product impact (new capability required, configuration change, documentation update, no impact). Building a regulatory change backlog that maps obligations to module owners rather than to compliance categories.
Module 11. Pre-Audit Gap Reviews: Running Them for Customers
The methodology for running a pre-audit gap review of a customer's GRC configuration against a specific regulatory framework. What inputs to gather (current configuration documentation, recent examination findings if available, the specific regulatory text). How to produce a gap register that distinguishes product limitations from configuration choices from process gaps outside the platform. The output format that resonates with a bank's internal audit team versus its CRO team.
Module 12. Regulatory Roadmap Prioritisation by Audit Exposure
How to rank regulatory roadmap items by the severity of audit finding they would produce if left unresolved, not by customer request volume or implementation complexity. The scoring model: likelihood of examination, finding severity under the relevant regulator's enforcement framework, number of affected customers, and platform coverage gap size. How to present a regulatory roadmap to a customer's board risk committee in terms they will act on, and what that presentation format requires from the underlying GRC data.
How this addresses your situation
Specific modules that map to what you said you are dealing with.
A bank customer flags that their DORA ICT risk self-assessment will not pass internal audit because the GRC module does not capture the required ICT asset criticality data - modules 2 and 8 address this.
A product manager inherits backlog items described as 'operational resilience improvements' with no regulatory citations and cannot prioritise them - modules 4 and 12 address this.
An implementation partner is pitching a Tier 1 insurer and the insurer's risk team asks whether the platform supports PRA PS7/24 self-assessment documentation - modules 4 and 7 address this.
A customer success engineer escalates that a bank's upcoming FCA audit is flagging gaps in the incident classification workflow and the product team does not know if this is a product issue or a configuration issue - modules 7 and 8 address this.
Who it is for
GRC product owners and product managers at platform vendors and system integrators whose customers operate in regulated financial services industries. Specifically people responsible for IRM, operational risk, audit management, or third-party risk modules who need to translate regulatory change into product roadmap items with enough precision to write acceptance criteria, not just feature themes.
Who this is NOT for. Compliance officers implementing GRC tools inside a bank or insurer. Customer success managers explaining existing functionality. Anyone looking for a summary of what DORA says rather than how to build product against it.
How it arrives
Text-based course in the Art of Service learning environment, plus downloadable templates and worked examples for every module, plus the hand-built implementation playbook delivered alongside course access.
Time investment. Each module is designed to be read and applied in a focused work session. Most participants complete the full course over two to three weeks while running live product cycles.
FAQ
Is this relevant if my customers are mostly outside financial services?
The course is built specifically for financial services GRC: DORA, PRA, EBA, and Basel. If your customer base is primarily healthcare, public sector, or general enterprise, the methodology modules (reading regulation as a product designer, auditor evidence requirements, writing regulatory user stories) transfer across regulatory domains, but the framework-specific modules are financial services focused.
Does this cover a specific GRC platform?
The course is platform-agnostic. It teaches the skill of reading regulation as a product designer and mapping regulatory requirements to GRC data structures and capabilities. The worked examples use generic GRC module terminology (IRM, audit management, third-party risk, incident management) rather than platform-specific field names.
How current is the regulatory content?
The course covers the current text of DORA including the RTS packages, PRA PS7/24 and SS1/21, EBA GL/2019/04 and successor guidance, and Basel IV SMA framework. The methodology for reading regulatory change and updating your product backlog accordingly is covered in module 10.
What does the implementation playbook contain?
The hand-built playbook is tailored to your specific GRC product area and customer base. It maps the course frameworks to your current module scope, identifies the highest-priority regulatory gaps, and provides a working regulatory user story backlog template for your next sprint planning cycle.
