Help Desk Analyst Exam Preparation eLearning Program. Designed to boost your knowledge and further prepare you for the Help Desk Analyst exam.
This exam preparation program is designed for those individuals who have already completed their training program (either online or classroom) and desire some extra preparation to help them achieve success in their exams.
This program consists of over 20 Help Desk Analyst exam style questions, in relation to the concepts and processes found within the Help Desk Analyst eLearning program.
In addition, one sample exam with marking guide is also provided.