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HR Shared Service Center Mastery; Streamlining Processes for Enhanced Efficiency

HR Shared Service Center Mastery; Streamlining Processes for Enhanced Efficiency

$199.00
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HR Shared Service Center Mastery: Streamlining Processes for Enhanced Efficiency



Course Overview

This comprehensive course is designed to equip HR professionals with the knowledge and skills necessary to establish and manage a high-performing HR Shared Service Center (HRSSC). Through interactive lessons, real-world examples, and hands-on projects, participants will learn how to streamline processes, enhance efficiency, and improve the overall effectiveness of their HRSSC.



Course Objectives

  • Understand the concept and benefits of an HR Shared Service Center
  • Develop a business case for implementing an HRSSC
  • Design and implement an HRSSC model that meets the needs of their organization
  • Streamline HR processes and improve operational efficiency
  • Measure and evaluate the effectiveness of their HRSSC
  • Develop a continuous improvement plan to sustain and enhance their HRSSC


Course Outline

Module 1: Introduction to HR Shared Service Centers

  • Defining HR Shared Service Centers
  • Benefits of HRSSCs
  • Key characteristics of a successful HRSSC
  • Case studies: HRSSC success stories

Module 2: Building the Business Case for an HRSSC

  • Identifying the need for an HRSSC
  • Conducting a cost-benefit analysis
  • Developing a business case for an HRSSC
  • Presentation and communication strategies

Module 3: Designing and Implementing an HRSSC Model

  • Defining the HRSSC model
  • Designing the HRSSC structure
  • Developing HRSSC processes and procedures
  • Implementing the HRSSC model

Module 4: Streamlining HR Processes

  • Identifying opportunities for process improvement
  • Mapping and analyzing HR processes
  • Streamlining and automating HR processes
  • Measuring process efficiency and effectiveness

Module 5: Measuring and Evaluating HRSSC Effectiveness

  • Defining HRSSC metrics and benchmarks
  • Developing a performance measurement framework
  • Collecting and analyzing data
  • Evaluating HRSSC effectiveness

Module 6: Continuous Improvement and Sustainability

  • Developing a continuous improvement plan
  • Identifying opportunities for improvement
  • Implementing changes and monitoring progress
  • Sustaining and enhancing the HRSSC

Module 7: HRSSC Technology and Tools

  • Overview of HRSSC technology and tools
  • HR case management systems
  • HR knowledge management systems
  • HR analytics and reporting tools

Module 8: Change Management and Communication

  • Understanding the importance of change management
  • Developing a change management plan
  • Communicating changes to stakeholders
  • Managing resistance to change

Module 9: HRSSC Governance and Compliance

  • Understanding HRSSC governance and compliance
  • Developing an HRSSC governance framework
  • Ensuring compliance with laws and regulations
  • Managing risk and auditing the HRSSC

Module 10: HRSSC Talent Management and Development

  • Understanding the importance of talent management
  • Developing an HRSSC talent management plan
  • Recruiting and selecting HRSSC staff
  • Training and developing HRSSC staff


Certificate of Completion

Upon completing this course, participants will receive a Certificate of Completion issued by The Art of Service.



Course Features

  • Interactive and engaging lessons
  • Comprehensive and up-to-date content
  • Personalized learning experience
  • Real-world applications and case studies
  • High-quality content and expert instructors
  • Certification upon completion
  • Flexible learning options
  • User-friendly and mobile-accessible platform
  • Community-driven and interactive discussion forums
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking
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