HR Shared Service Center Toolkit

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Save time, empower your teams and effectively upgrade your processes with access to this practical HR Shared Service Center Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any HR Shared Service Center related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated HR Shared Service Center specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the HR Shared Service Center Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 998 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which HR Shared Service Center improvements can be made.

Examples; 10 of the 998 standard requirements:

  1. When shifting to shared services, how did your organization typically time the move of processes to SSCs with major technology changes?

  2. How do you know true costs as a whole, or how accurate the charges are when given to the customer organization receiving the charge?

  3. Do you sustain cost reduction opportunities and improve your service delivery capabilities while remaining functionally separate?

  4. Have all of the appropriate organization business decision makers been engaged throughout the development of the business case?

  5. What is the shared service intended to do overall to enhance the efficiency and quality of the work or the overall business?

  6. Will it improve vacancy rate that will place revenue generating positions faster and improve revenue for your organization?

  7. What services are within the Service Catalog and what is the governance model to ensure that it is effectively maintained?

  8. Are there departments that feel alienated, viewing shared services as a loss of management control for no real benefit?

  9. Have you articulated the impact of implementing a shared services delivery model in terms of organization and staffing?

  10. Is learning connected with the needs and strategies of the business, and is it focused on the skills of the future?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the HR Shared Service Center book in PDF containing 998 requirements, which criteria correspond to the criteria in...

Your HR Shared Service Center self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the HR Shared Service Center Self-Assessment and Scorecard you will develop a clear picture of which HR Shared Service Center areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough HR Shared Service Center Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage HR Shared Service Center projects with the 62 implementation resources:

  • 62 step-by-step HR Shared Service Center Project Management Form Templates covering over 1500 HR Shared Service Center project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Activity Duration Estimates: Briefly describe some key events in the history of HR Shared Service Center project management. What HR Shared Service Center project was the first to use modern HR Shared Service Center project management?

  2. Schedule Management Plan: Are there checklists created to determine if all quality processes are followed?

  3. Lessons Learned: How efficient were HR Shared Service Center project team meetings conducted?

  4. Procurement Audit: Does the individual having check-signing responsibility review the use of the signature plates?

  5. Change Request: How shall the implementation of changes be recorded?

  6. Quality Audit: How do you know what, specifically, is required of you in your work?

  7. Team Operating Agreement: Do you ensure that all participants know how to use the required technology?

  8. Planning Process Group: Are there efficient coordination mechanisms to avoid overloading the counterparts, participating stakeholders?

  9. Procurement Management Plan: Are risk oriented checklists used during risk identification?

  10. Procurement Audit: Is your organization policy on purchasing covered by a written manual?

 
Step-by-step and complete HR Shared Service Center Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 HR Shared Service Center project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 HR Shared Service Center project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 HR Shared Service Center project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 HR Shared Service Center project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 HR Shared Service Center project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 HR Shared Service Center project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any HR Shared Service Center project with this in-depth HR Shared Service Center Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose HR Shared Service Center projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in HR Shared Service Center and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make HR Shared Service Center investments work better.

This HR Shared Service Center All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.