A tailored course, built for your situation
Being the Go-To Voice on Human-Centered AI in Consulting
Position yourself as the internal expert clients ask for by name
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Who this is for
Senior UX Designer & Researcher in a global consulting firm who leads human-centered design initiatives within AI-driven transformations, often navigating tension between innovation velocity and ethical integrity.
Who this is not for
Entry-level designers, developers focused solely on technical AI implementation, or practitioners outside consulting environments.
What you walk away with
- Position yourself as the default internal contact for AI ethics reviews
- Create stakeholder-aligned narratives that preempt design challenges
- Develop repeatable frameworks for human-centered AI assessments
- Earn direct requests from delivery leads for early project inclusion
- Increase visibility of UX work in AI proposal stages
The 12 modules (with all 144 chapters)
Module 1. Defining the Human-Centered AI Practitioner Role
Establish the distinction between compliance-driven ethics and proactive human-centered design leadership in AI projects, with real examples from consulting engagements.
12 chapters in this module
- What clients mean by 'ethical AI'
- The gap between policy and lived experience
- UX as first line of defense
- When research prevents rework
- Mapping decision influence
- Internal advocacy triggers
- Consulting team dynamics
- Client-facing credibility
- Positioning beyond usability
- Ownership of AI experience integrity
- Signals of trusted input
- From contributor to named resource
Module 2. Framing AI Decisions Around Human Outcomes
Shift discussions from technical specifications to measurable human impact using structured narratives that resonate with delivery leads and client sponsors.
12 chapters in this module
- Starting with lived experience
- Translating bias into real-world harm
- Narratives that stick with partners
- Connecting AI to daily user rituals
- Avoiding abstract ethics debates
- Human cost of speed
- Designing for dignity
- Stories over statistics
- Field research as foundation
- Embedding empathy in specs
- From findings to mandate
- Owning the human outcome frame
Module 3. Stakeholder Alignment Before Build Starts
Use pre-kickoff alignment sessions to set human-centered boundaries and secure early buy-in from AI architects and engagement managers.
12 chapters in this module
- The pre-scoping window
- Who needs to be in the room
- Timing of influence
- Shared definition of success
- Setting behavioral thresholds
- Avoiding downstream overrides
- Designing veto points
- Capturing verbal commitments
- Early risk flagging
- Precedent-setting language
- Documenting alignment
- Turning agreement into action
Module 4. Designing Ethical Guardrails That Stick
Build practical, non-blocking constraints that teams adopt willingly because they see their value in reducing rework and client escalations.
12 chapters in this module
- Constraints as enablers
- Avoiding gatekeeper perception
- Simplicity over bureaucracy
- Thresholds for escalation
- User dignity checklists
- Bias testing triggers
- Automated red flags
- Guardrails in sprint planning
- Versioning ethical standards
- Client co-ownership
- Metrics linked to values
- Living documentation
Module 5. Building Repeatable Assessment Patterns
Create modular evaluation frameworks that scale across engagements and build institutional memory around human-centered AI.
12 chapters in this module
- Template-based intake
- Common scenario library
- Rapid risk triage
- Standardized client questions
- Benchmarking across industries
- Internal calibration sessions
- Cross-project learning
- Pattern recognition over time
- Tagging by intervention type
- Speed without compromise
- Onboarding new teams
- Scaling judgment
Module 6. Positioning UX as Foundational to AI Integrity
Reframe user research not as a phase but as the continuous thread that ensures AI systems remain aligned with intended outcomes.
12 chapters in this module
- Beyond usability testing
- Research as risk prevention
- Continuous feedback loops
- Proactive intervention points
- Designing for long-term use
- Anticipating misuse
- Cultural adaptation plans
- Local norms integration
- Feedback into training data
- Ethical drift detection
- Sustained engagement models
- Ownership of end-user trust
Module 7. Owning the Narrative in Cross-Functional Teams
Master the language and presence that make you the recognized voice in meetings where AI decisions are made without formal authority.
12 chapters in this module
- Speaking the language of delivery
- Knowing when to push
- Credibility through consistency
- Confidence in uncertainty
- Framing trade-offs clearly
- Calling out blind spots
- Leading without title
- Naming what others ignore
- Being sought, not consulted
- Tone under pressure
- Commanding attention early
- Becoming the reference point
Module 8. Creating Visibility That Attracts Projects
Use targeted internal sharing and lightweight publishing to build reputation as the go-to person for human-centered AI challenges.
12 chapters in this module
- Internal case study format
- Lessons from near-misses
- Sharing beyond delivery team
- Presenting without permission
- Building a portfolio of judgment
- Documenting decisions made
- Showcasing avoided risks
- Recognition through repetition
- Informal influence networks
- Being mentioned in proposals
- Sponsorship through exposure
- Organic demand generation
Module 9. Shaping AI Proposals from the Front End
Insert human-centered design criteria early in scoping to ensure ethical considerations are baked in, not bolted on.
12 chapters in this module
- Proposal influence levers
- Budgeting for research
- Including ethical baselines
- Client expectation setting
- Differentiation in pitches
- Design as competitive edge
- Scoping with constraints
- Pricing integrity work
- Client buy-in triggers
- Positioning beyond cost
- Winning on values
- Securing discovery phases
Module 10. Delivering Artifacts That Command Attention
Create concise, visually grounded outputs that decision-makers keep on hand and reference in critical moments.
12 chapters in this module
- One-page impact summaries
- Visual risk heatmaps
- User journey overlays
- Decision trees for architects
- Client-facing explainers
- Printable field guides
- Sticky-note takeaways
- Executive snapshots
- Slide-deck integration
- Referenceable formats
- Templates teams reuse
- Artifacts that circulate
Module 11. Earning Direct Client Requests
Shift from assigned participation to being named in client contracts and project mandates as a requirement for engagement.
12 chapters in this module
- Signals of earned trust
- Client language evolution
- Named resource clauses
- Reference in RFPs
- Verbal request patterns
- Feedback loops with sponsors
- Upselling through integrity
- Building client dependency
- Client-initiated outreach
- Reputation fee premiums
- Being missed when absent
- Demand as validation
Module 12. Compounding Recognition Across Engagements
Turn isolated wins into a self-reinforcing cycle where visibility drives opportunity, which in turn deepens expertise and influence.
12 chapters in this module
- Tracking recognition moments
- Building on precedent
- Increasing scope naturally
- Mentoring others
- Institutionalizing practices
- Documenting impact
- Scaling personal brand
- Reducing persuasion effort
- Reputation as leverage
- From contributor to anchor
- Legacy of integrity
- The self-sustaining cycle
How this maps to your situation
- Early project scoping with AI teams
- Client proposal development
- Internal governance reviews
- Post-implementation retrospectives
Before vs. after
Before
Relies on individual project wins to demonstrate value, often brought in late, fighting for seat at table.
After
Sought out early, named in proposals, and seen as essential to AI project credibility and client trust.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed for flexible engagement around client delivery cycles.
How this compares to the alternatives
Unlike generic AI ethics courses, this program is built specifically for senior consultants who must influence without authority, deliver under tight timelines, and position design as non-negotiable to client success.
Frequently asked
Is this focused on technical AI implementation?
No. This course is for UX designers and researchers leading human-centered design in AI-driven consulting projects. It focuses on influence, positioning, and artifact creation, not coding or model training.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will this help me get promoted?
It’s designed to make your impact undeniable, by increasing visibility, demand for your input, and the strategic weight of your contributions, which naturally supports career progression.
$199 one-time. Approximately 3 hours per module, designed for flexible engagement around client delivery cycles..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours