Here is the honest situation. The IATA Operational Safety Audit (IOSA) is the internationally recognised evaluation of an airline's operational management and control systems. It spans the organization and management system, safety management, flight operations, operational control and dispatch, engineering and maintenance, cabin operations, ground handling, cargo and dangerous goods, security, documentation and provider oversight, verified through audit and registration. An airline with sound operations but no IOSA-aligned management system and audit evidence is exactly where organizations fall short.
This Kit removes the guesswork. It is the IATA Operational Safety Audit standards written as adopt-ready controls you personalize in a weekend, with the evidence an accredited audit organization examines.
What you get, the moment you buy
Grounded in the IATA Operational Safety Audit standards. Editable Word and Excel files.
What one control looks like
This is the opening control, where the program begins. All 18 are built to this depth.
Why this is not another template pack
- The evidence is the point. A requirement you cannot evidence is a gap waiting to be found. This tells you what an accredited audit organization examines and where organizations fall short, for every requirement.
- The specifics built in. The discipline's distinctive requirements are written into the controls, not left generic.
- Built on a mapped compliance corpus, not one person's opinion, from a graph of thousands of controls across standards.
- It compounds. This work shares its shape with related security and safety frameworks, so it feeds your wider program.
Who buys this
Airlines and their safety, operations and quality teams. Whether it is a first alignment or a registration-renewal pass, you save weeks and walk in with your management system, flight operations, maintenance, cabin, ground and security controls structured.
Common questions
Is it really editable? Yes. Word and Excel files you own and adapt. No portal, no subscription.
Does it cover the whole operation? Yes. Flight operations, maintenance, cabin, ground, cargo and security are each built as controls under the management system.
Does it cover registration? Yes. Undergoing the IOSA audit and maintaining registration are built as controls.
What if it is not for me? A 30-day money-back guarantee.
Instant digital download · 30-day money-back guarantee · The Art of Service Pty Ltd, GPO Box 2673, Brisbane QLD 4001 · support@theartofservice.com