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Implementing and Maintaining ISO 15489; Best Practices for Records Management

Implementing and Maintaining ISO 15489; Best Practices for Records Management

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Implementing and Maintaining ISO 15489: Best Practices for Records Management



Course Overview

This comprehensive course provides participants with the knowledge and skills necessary to implement and maintain an effective records management system in accordance with the ISO 15489 standard. Through interactive lessons, real-world examples, and hands-on projects, participants will gain a deep understanding of the best practices for managing records and ensuring compliance with regulatory requirements.



Course Objectives

  • Understand the principles and requirements of the ISO 15489 standard
  • Develop a records management policy and procedures
  • Design and implement a records management system
  • Conduct a records inventory and appraisal
  • Develop a records retention and disposal schedule
  • Implement security and access controls for records
  • Monitor and audit records management activities
  • Maintain and improve the records management system


Course Outline

Module 1: Introduction to Records Management

  • Defining records management
  • Understanding the importance of records management
  • Overview of the ISO 15489 standard
  • Benefits of implementing a records management system

Module 2: Records Management Policy and Procedures

  • Developing a records management policy
  • Establishing procedures for records management
  • Defining roles and responsibilities for records management
  • Communicating the records management policy and procedures

Module 3: Designing and Implementing a Records Management System

  • Assessing records management needs and requirements
  • Designing a records management system
  • Implementing a records management system
  • Configuring and customizing the system

Module 4: Records Inventory and Appraisal

  • Conducting a records inventory
  • Appraising records for retention and disposal
  • Developing a records retention and disposal schedule
  • Implementing the schedule

Module 5: Security and Access Controls for Records

  • Understanding security and access controls for records
  • Implementing security measures for records
  • Establishing access controls for records
  • Monitoring and auditing security and access controls

Module 6: Monitoring and Auditing Records Management Activities

  • Monitoring records management activities
  • Auditing records management activities
  • Identifying and addressing non-conformance
  • Continuously improving the records management system

Module 7: Maintaining and Improving the Records Management System

  • Maintaining the records management system
  • Improving the records management system
  • Addressing changes and updates to the system
  • Ensuring ongoing compliance with regulatory requirements


Course Features

  • Interactive and engaging lessons with real-world examples and case studies
  • Comprehensive and up-to-date content covering the latest best practices and regulatory requirements
  • Personalized learning experience with flexible pacing and progress tracking
  • Expert instructors with extensive experience in records management
  • Certificate of Completion issued by The Art of Service upon completion of the course
  • Lifetime access to the course materials and resources
  • Mobile-accessible and user-friendly course platform
  • Community-driven discussion forum for networking and collaboration
  • Actionable insights and practical tips for implementing and maintaining a records management system
  • Hands-on projects and activities to reinforce learning and understanding
  • Bite-sized lessons and flexible learning schedule
  • Gamification and progress tracking to motivate and engage learners


Certificate of Completion

Upon completion of the course, participants will receive a Certificate of Completion issued by The Art of Service. This certificate demonstrates that the participant has acquired the knowledge and skills necessary to implement and maintain an effective records management system in accordance with the ISO 15489 standard.

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