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Implementing Continuous Quality Improvement (CQI) in Long-Term Care Organizations; A Step-by-Step Guide

Implementing Continuous Quality Improvement (CQI) in Long-Term Care Organizations; A Step-by-Step Guide

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Implementing Continuous Quality Improvement (CQI) in Long-Term Care Organizations: A Step-by-Step Guide



Course Overview

This comprehensive course provides a step-by-step guide to implementing Continuous Quality Improvement (CQI) in long-term care organizations. Participants will learn the principles and practices of CQI, and how to apply them to improve the quality of care and services provided to residents.



Course Objectives

  • Understand the principles and practices of Continuous Quality Improvement (CQI)
  • Learn how to apply CQI to improve the quality of care and services in long-term care organizations
  • Develop a CQI plan and implement it in your organization
  • Evaluate the effectiveness of CQI initiatives and make improvements
  • Understand the role of leadership in promoting a culture of CQI
  • Learn how to engage staff and residents in CQI efforts
  • Understand the importance of data-driven decision making in CQI
  • Learn how to use data to identify areas for improvement and measure the effectiveness of CQI initiatives


Course Outline

Module 1: Introduction to Continuous Quality Improvement (CQI)

  • Defining CQI and its importance in long-term care
  • History and evolution of CQI
  • Principles and practices of CQI
  • Benefits of CQI in long-term care

Module 2: Understanding the CQI Process

  • Overview of the CQI process
  • Identifying areas for improvement
  • Developing a CQI plan
  • Implementing CQI initiatives
  • Evaluating the effectiveness of CQI initiatives

Module 3: Leadership and CQI

  • The role of leadership in promoting a culture of CQI
  • Leadership styles and CQI
  • Engaging staff and residents in CQI efforts
  • Building a CQI team

Module 4: Data-Driven Decision Making in CQI

  • The importance of data-driven decision making in CQI
  • Types of data used in CQI
  • Collecting and analyzing data
  • Using data to identify areas for improvement
  • Measuring the effectiveness of CQI initiatives

Module 5: CQI Tools and Techniques

  • Overview of CQI tools and techniques
  • Flowcharts and process maps
  • Cause-and-effect diagrams
  • Pareto charts and histograms
  • Control charts and run charts

Module 6: Implementing CQI Initiatives

  • Developing a CQI plan
  • Implementing CQI initiatives
  • Monitoring and evaluating CQI initiatives
  • Making adjustments and improvements

Module 7: Sustaining CQI Efforts

  • Sustaining a culture of CQI
  • Maintaining momentum and enthusiasm
  • Overcoming barriers and challenges
  • Celebrating successes and recognizing achievements

Module 8: CQI in Specialized Settings

  • CQI in skilled nursing facilities
  • CQI in assisted living facilities
  • CQI in home health care
  • CQI in hospice care

Module 9: CQI and Accreditation

  • Overview of accreditation and CQI
  • The Joint Commission and CQI
  • The Commission on Accreditation of Rehabilitation Facilities (CARF) and CQI
  • The National Committee for Quality Assurance (NCQA) and CQI

Module 10: CQI and Patient Safety

  • Overview of patient safety and CQI
  • Identifying and addressing patient safety risks
  • Developing and implementing patient safety initiatives
  • Evaluating the effectiveness of patient safety initiatives

Module 11: CQI and Risk Management

  • Overview of risk management and CQI
  • Identifying and addressing risk management issues
  • Developing and implementing risk management initiatives
  • Evaluating the effectiveness of risk management initiatives

Module 12: CQI and Technology

  • Overview of technology and CQI
  • Using technology to support CQI initiatives
  • Electronic health records (EHRs) and CQI
  • Telehealth and CQI

Module 13: CQI and Staff Development

  • Overview of staff development and CQI
  • Developing and implementing staff development initiatives
  • Evaluating the effectiveness of staff development initiatives
  • Using CQI to improve staff development

Module 14: CQI and Leadership Development

  • Overview of leadership development and CQI
  • Developing and implementing leadership development initiatives
  • Evaluating the effectiveness of leadership development initiatives
  • Using CQI to improve leadership development

Module 15: CQI and Organizational Culture

  • Overview of organizational culture and CQI
  • Assessing and improving organizational culture
  • Developing and implementing initiatives to improve organizational culture
  • Evaluating the effectiveness of initiatives to improve organizational culture

Module 16: CQI and Patient Engagement

  • Overview of patient engagement and CQI
  • Developing and implementing patient engagement initiatives
  • Evaluating the effectiveness of patient engagement initiatives
  • Using CQI to improve patient engagement

Module 17: CQI and Family Engagement

  • Overview of family engagement and CQI
  • Developing and implementing family engagement initiatives
  • Evaluating the effectiveness of family engagement initiatives
  • Using CQI to improve family engagement

Module 18: CQI and Community Engagement

  • Overview of community engagement and CQI
  • Developing and implementing community engagement initiatives
  • Evaluating the effectiveness of community engagement initiatives
  • Using CQI to improve community engagement

Module 19: CQI and Population Health

  • Overview of population health and CQI
  • Developing and implementing population health initiatives
  • Evaluating the effectiveness of population health initiatives
  • Using CQI to improve population health

Module 20: CQI and Value-Based Care

  • Overview of value-based care and CQI
  • Developing and implementing value-based care initiatives
  • Evaluating the effectiveness of value-based care initiatives
  • Using CQI to improve value-based care


Certificate of Completion

Upon completion of this course, participants will receive a Certificate of Completion issued by The Art of Service.



Course Features

  • Interactive and engaging content
  • Comprehensive and up-to-date information
  • Personalized learning experience
  • Practical and real-world applications
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