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Implementing ISO 15489; Best Practices for Records Management

Implementing ISO 15489; Best Practices for Records Management

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Implementing ISO 15489: Best Practices for Records Management



Course Overview

This comprehensive course provides a thorough understanding of the principles and best practices for implementing ISO 15489, the international standard for records management. Participants will gain the knowledge and skills necessary to develop and implement a records management system that meets the requirements of the standard.



Course Objectives

  • Understand the principles and requirements of ISO 15489
  • Develop a records management system that meets the requirements of the standard
  • Implement best practices for records management
  • Ensure compliance with regulatory and legislative requirements
  • Improve the efficiency and effectiveness of records management processes


Course Outline

Module 1: Introduction to ISO 15489

  • Overview of the standard
  • History and development of the standard
  • Key principles and requirements
  • Benefits of implementing the standard

Module 2: Records Management Principles

  • Definition and scope of records management
  • Records management lifecycle
  • Records management processes
  • Roles and responsibilities

Module 3: Records Management System

  • Overview of a records management system
  • Components of a records management system
  • Designing and implementing a records management system
  • Ensuring compliance with regulatory and legislative requirements

Module 4: Records Management Processes

  • Creating and capturing records
  • Classifying and indexing records
  • Storing and preserving records
  • Accessing and retrieving records
  • Disposing of records

Module 5: Records Management Controls

  • Access controls
  • Security controls
  • Backup and recovery procedures
  • Disaster recovery planning

Module 6: Monitoring and Reviewing

  • Monitoring and reviewing records management processes
  • Conducting audits and assessments
  • Identifying and addressing gaps and weaknesses
  • Continuously improving records management processes

Module 7: Implementing ISO 15489

  • Developing a records management policy
  • Establishing a records management program
  • Implementing records management processes and controls
  • Training and awareness

Module 8: Best Practices for Records Management

  • Best practices for creating and capturing records
  • Best practices for classifying and indexing records
  • Best practices for storing and preserving records
  • Best practices for accessing and retrieving records
  • Best practices for disposing of records

Module 9: Case Studies and Examples

  • Real-world examples of implementing ISO 15489
  • Case studies of successful records management systems
  • Lessons learned and best practices

Module 10: Conclusion and Next Steps

  • Summary of key takeaways
  • Next steps for implementing ISO 15489
  • Resources and support


Certificate of Completion

Upon completing this course, participants will receive a Certificate of Completion issued by The Art of Service.



Course Features

  • Interactive and engaging content
  • Comprehensive and up-to-date information
  • Personalized learning experience
  • Practical and real-world applications
  • High-quality content and expert instructors
  • Certification upon completion
  • Flexible learning options
  • User-friendly and mobile-accessible platform
  • Community-driven and interactive discussions
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking
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