Incident management Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

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Save time, empower your teams and effectively upgrade your processes with access to this practical Incident management Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Incident management related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Incident management specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Incident management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 648 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Incident management improvements can be made.

Examples; 10 of the 648 standard requirements:

  1. How do you decide if a situation is to be be managed under an Incident Command System (ICS) or by any of the protocols in the new National Response Plan (NRP) or National Incident Management System (NIMS)?

  2. Does the PUC currently have a database management system in production for inspection and incident management that the mobile software will interface to and upload field data collected?

  3. Has a meeting been held between the emergency management authority(ies), the medico-legal authority(ies), and the health authority(ies) to explore issues of coordination and control?

  4. Does the state have the authority under current laws to charge at-fault motorists for the time and materials required to clear an incident and repair any damage to the roadway?

  5. Is There a Need for More Specific Guidance to Local or State Jurisdictions to Effectively Implement a National Incident Management System?

  6. Does your EOP define the scope of preparedness and incident management activities necessary for your local or tribal jurisdiction?

  7. Have person(s) authorized to implement the plan and the delegation of authority to carry out the plan been determined?

  8. Was the staff adequately trained in the components of the persons plan of care to ensure health and safety?

  9. Which processes other than incident management are involved in achieving a structural solution ?

  10. Is the staff adequately trained in the components of the persons plan of care to ensure health and safety?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Incident management book in PDF containing 648 requirements, which criteria correspond to the criteria in...

Your Incident management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Incident management Self-Assessment and Scorecard you will develop a clear picture of which Incident management areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Incident management Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Incident management projects with the 62 implementation resources:

  • 62 step-by-step Incident management Project Management Form Templates covering over 6000 Incident management project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Activity Duration Estimates: What are the main processes included in Incident management project quality management?

  2. Project Scope Statement: Are there specific processes you will use to evaluate and approve/reject changes?

  3. Cost Management Plan: Is quality monitored from the perspective of the customers needs and expectations?

  4. Probability and Impact Assessment: Risks should be identified during which phase of Incident management project management life cycle?

  5. Activity Cost Estimates: What is the organization s history in doing similar tasks?

  6. Human Resource Management Plan: What were things that you did very well and want to do the same again on the next Incident management project?

  7. Change Management Plan: Why is the initiative is being undertaken - What are the business drivers?

  8. Risk Audit: Are end-users enthusiastically committed to the Incident management project and the system/product to be built?

  9. Activity Resource Requirements: What are constraints that you might find during the Human Resource Planning process?

  10. Scope Management Plan: Are individual tasks of reasonable time effort (8Ð40 hours)?

 
Step-by-step and complete Incident management Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Incident management project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Incident management project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Incident management project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Incident management project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Incident management project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Incident management project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Incident management project with this in-depth Incident management Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Incident management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Incident management and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Incident management investments work better.

This Incident management All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

46 Reviews Hide Reviews Show Reviews

  • 5
    JUNE M. Vice President Information Technology, Human Resources and Administrative Services

    Posted by JUNE M. on 5th Sep 2018

    I would love to have a conversation with you, at the moment I am preparing for our annual IT Conference, which I might add, we could have used you as a presenter!

  • 5
    This is great!

    Posted by GREG C, on 4th Sep 2018

    GREG C. CEO Managed Service Provider

  • 5
    This is great! Thank you. Say, do you all do consulting or certification?

    Posted by KEN W. on 3rd Sep 2018

    KEN W. Managing Director

  • 5
    The subject is new to me and am sure the resources along with suggested methodology would help me in my pursuit.

    Posted by Ravi P. on 2nd Sep 2018

    Ravi P. Senior Consultant Big 5

  • 5
    Hi everybody, The book is amazing, I will read it deeper during my next holidays. Thanks and regards

    Posted by Diego P. on 2nd Sep 2018

    Diego P. Head of BDA Business Unit

  • 5
    DAVID S. Director Organisational performance

    Posted by DAVID S. on 5th Aug 2018

    Honestly - at the extremely low outlay - the capacity to accelerate your journey, increase productivity and be a more informed buyer (when combined with what actual business problems you are trying to solve) I would be extremely hard pressed to not undertake it.

  • 5
    It is a pleasure to know about new tools to improve our performance. Let me congratulate to you about your new achievement.

    Posted by Marta C. on 4th Aug 2018

    MARTA C., Cybersecurity and Antifraud Consultant

  • 5
    I have been looking at the document, and it is quite extensive.

    Posted by PENGILLY W. on 4th Aug 2018

    PENGILLY W. Director IT & Logistics at a leading University

  • 5
    I have gone through the array of your works and they are simply awesome! Great job you have been doing.

    Posted by KENNETH O. on 4th Aug 2018

    KENNETH O. MD/CEO, Emerging Media