A tailored course, built for your situation
Influence across more business lines with DORA
Build authority in operational resilience that spans divisions, regions, and risk teams through targeted DORA implementation
Who this is for
Individual contributor in risk, compliance, or governance at a financial institution, operating without formal authority but expected to drive alignment across technical and operational teams
Who this is not for
Executives seeking board-level summaries, consultants selling DORA services, or technical implementers focused only on tooling configuration
What you walk away with
- Own the primary mapping of DORA requirements to internal processes across business lines
- Lead validation sessions with regional teams using standardized templates
- Produce regulator-ready documentation that reduces follow-up cycles
- Coordinate third-party risk assessments under DORA with consistent methodology
- Become the go-to practitioner for DORA interpretation across compliance and tech risk teams
The 12 modules (with all 144 chapters)
- Identify core financial functions
- Map service dependencies
- Define ICT system boundaries
- Assess criticality thresholds
- Document third-party inclusions
- Validate with legal team input
- Classify ICT providers by risk tier
- Determine incident reporting thresholds
- Set internal escalation paths
- Integrate with existing governance forums
- Align with EBA timelines
- Finalize scope documentation
- Map current risk inventory
- Add DORA-specific threat scenarios
- Incorporate resilience testing frequency
- Integrate third-party risk feeds
- Update risk register format
- Assign ownership per domain
- Validate with internal audit
- Document assumptions clearly
- Track changes over time
- Link to incident response plan
- Benchmark against EBA guidance
- Finalize updated risk assessment
- Define incident detection triggers
- Set regional monitoring standards
- Classify incident severity levels
- Design initial notification format
- Assign escalation responsibilities
- Build template for EBA submission
- Integrate with SIEM tools
- Train frontline teams
- Conduct mock reporting drills
- Document decision rationale
- Review with legal compliance
- Optimize response timelines
- Identify DORA-covered vendors
- Map contractual obligations
- Assess provider compliance posture
- Schedule joint resilience testing
- Track audit rights fulfillment
- Monitor incident reporting compliance
- Facilitate cross-team reviews
- Maintain provider documentation
- Enforce remediation timelines
- Report status to governance body
- Update risk ratings regularly
- Archive validation records
- Define testing scope annually
- Select qualified testers
- Develop attack scenarios
- Coordinate with IT teams
- Preserve evidence securely
- Document findings comprehensively
- Prioritize remediation items
- Verify fixes effectively
- Report results to leadership
- Archive test records properly
- Plan next cycle timing
- Update policies based on findings
- Define secure channel standards
- Classify message sensitivity
- Establish encryption requirements
- Train team on protocols
- Audit communication logs
- Integrate with war room setup
- Validate cross-border compliance
- Link to incident playbook
- Test notification chains
- Document access controls
- Review retention policies
- Update comms plan quarterly
- Map current governance rhythm
- Identify integration points
- Align reporting cycles
- Assign DORA roles clearly
- Update meeting agendas
- Draft decision tracking log
- Link to risk appetite framework
- Report to executive committee
- Monitor action completion
- Adjust cadence as needed
- Capture lessons learned
- Maintain integration records
- Define required document types
- Set naming conventions
- Create version control system
- Store in accessible location
- Apply retention rules
- Include approval workflows
- Cross-reference related policies
- Annotate implementation evidence
- Highlight risk decisions
- Format for auditor review
- Index all documentation
- Update at each cycle
- Map data residency locations
- Classify data types handled
- Assess transfer mechanisms
- Validate SCCs in place
- Document legal basis clearly
- Track changes over time
- Engage local counsel as needed
- Report anomalies promptly
- Update register annually
- Align with GDPR overlap
- Preserve audit trail
- Optimize for future transfers
- Identify audience groups
- Define key messages per group
- Set communication frequency
- Choose delivery channels
- Draft templates and scripts
- Schedule briefings regularly
- Collect feedback loops
- Adjust tone appropriately
- Archive materials securely
- Report engagement metrics
- Update plan quarterly
- Link to broader change agenda
- Define leading indicators
- Set lagging metrics baseline
- Track incident resolution time
- Measure testing coverage depth
- Assess documentation quality
- Monitor third-party compliance rate
- Evaluate cross-team adoption
- Gather stakeholder feedback
- Report trends over time
- Benchmark against peers
- Adjust KPIs annually
- Celebrate improvements
- Schedule regular reviews
- Capture lessons systematically
- Update playbooks iteratively
- Train teams on changes
- Measure adoption success
- Solicit cross-functional input
- Prioritize updates wisely
- Document change rationale
- Archive old versions properly
- Communicate changes clearly
- Link to risk reassessment
- Plan next phase confidently
How this maps to your situation
- Responding to initial DORA scoping mandate
- Leading coordination across siloed risk functions
- Preparing for first regulator inspection
- Reducing rework in incident reporting cycles
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3-4 hours per week over 12 weeks, with self-paced access to all materials.
How this compares to the alternatives
Generic DORA overviews offer high-level summaries but lack actionable steps. This course delivers field-tested implementation patterns used by practitioners in global financial institutions.
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.