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Influence across more business lines with SOX 404 control mastery

$199.00
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A tailored course, built for your situation

Influence across more business lines with SOX 404 control mastery

Build cross-functional credibility by leading SOX 404 design in a multi-unit insurance environment

$199 one-time
24-hour access provisioning 30-day money-back guarantee Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.

Who this is for

Senior insurance risk and control practitioner leading claims operations with influence into financial reporting and compliance design

Who this is not for

Entry-level auditors or specialists focused only on claims adjudication without system-wide control design exposure

What you walk away with

  • Lead SOX 404 scoping conversations that include non-claims units
  • Document control evidence paths that satisfy auditors and scale across regions
  • Position claims as a model control function within enterprise compliance
  • Engage finance and risk teams using standardized control language
  • Replicate control patterns across lines of business with minimal rework

The 12 modules (with all 144 chapters)

Module 1. SOX 404 in multi-line insurance contexts
Understand how SOX 404 applies across claims, underwriting, and financial reporting. Learn to identify shared control surfaces and leverage claims data as assurance evidence.
12 chapters in this module
  1. Scope boundaries across units
  2. Claims as source of truth
  3. Materiality thresholds by line
  4. Control ownership models
  5. Integration with IFRS 17
  6. Regional variation impact
  7. Audit evidence standards
  8. Third-party dependencies
  9. Claims-to-finance handoffs
  10. Exception reporting design
  11. Control testing cadence
  12. Documentation benchmarks
Module 2. Control mapping from claims workflows
Translate claims processes into SOX-relevant control points. Identify where claims data satisfies financial reporting assertions.
12 chapters in this module
  1. Claims adjudication steps
  2. System access controls
  3. Reserving logic inputs
  4. Fraud detection flags
  5. Payment authorization
  6. Deductible application
  7. Subrogation tracking
  8. Claim file completeness
  9. Adjuster escalation paths
  10. System-generated reserves
  11. Data flow diagrams
  12. Control point tagging
Module 3. Evidence chains across units
Design audit-ready evidence trails that span claims, finance, and regional systems. Ensure consistency and replicability.
12 chapters in this module
  1. Evidence sufficiency rules
  2. Data retention policies
  3. System log access
  4. User access reviews
  5. Adjuster training records
  6. Payment trail links
  7. Reserve change logs
  8. Approval hierarchies
  9. System-generated notes
  10. Automated control outputs
  11. Sampling protocols
  12. Audit request prep
Module 4. Cross-functional control narratives
Build narratives that resonate with finance, risk, and compliance teams. Frame claims controls as enterprise enablers.
12 chapters in this module
  1. Common control vocabulary
  2. Claims impact on reserves
  3. Loss ratio reliability
  4. Fraud pattern reporting
  5. Subrogation recovery rates
  6. Catastrophe response logs
  7. Reinsurance claims handling
  8. Cross-border claim rules
  9. Adjuster certification logs
  10. Digital claims audit trails
  11. AI-assisted triage controls
  12. End-to-end claim lifecycle
Module 5. Scaling control design across regions
Adapt control frameworks for regional variation while maintaining SOX 404 consistency. Replicate success without rework.
12 chapters in this module
  1. Local law integration
  2. Translation of terms
  3. Currency impact controls
  4. Regional approval tiers
  5. Adjuster delegation limits
  6. Multi-language documentation
  7. Cross-border claim routing
  8. Time zone handoff rules
  9. Local regulator expectations
  10. Data sovereignty rules
  11. Hybrid claims processing
  12. Central control playbook
Module 6. SOX 404 scoping with claims input
Position claims leadership in SOX scoping meetings. Influence which processes are in scope based on risk and data reliability.
12 chapters in this module
  1. In-scope process criteria
  2. Claims data reliability
  3. High-risk claim types
  4. Automation impact
  5. Third-party claims processors
  6. Outsourced adjuster controls
  7. Fraud referral process
  8. Claims reserves volatility
  9. Reserve change frequency
  10. Large claim thresholds
  11. Legal claim tracking
  12. Regulator inquiry response
Module 7. Control testing in claims environments
Design efficient testing plans for claims-related SOX controls. Use data analytics to reduce sample sizes and increase coverage.
12 chapters in this module
  1. Testing frequency rules
  2. Sample size calculation
  3. Automated control checks
  4. Claims system access logs
  5. Reserve change justification
  6. Payment delay thresholds
  7. Fraud alert follow-up
  8. Subrogation initiation
  9. Digital claims routing
  10. AI model input logs
  11. Adjuster override trails
  12. System exception reports
Module 8. Vendor and third-party controls
Manage SOX risks from outsourced claims processing and adjuster networks. Ensure third parties meet control standards.
12 chapters in this module
  1. Vendor SLA terms
  2. Adjuster training proof
  3. Claims data encryption
  4. Remote access controls
  5. Fraud reporting duties
  6. Subrogation partner rules
  7. Digital claims platform
  8. Call center workflows
  9. Outsourced reserving
  10. Vendor audit access
  11. Breach notification rules
  12. Contract control clauses
Module 9. Automation and system controls
Leverage claims system automation as a control enabler. Document how AI, triage, and routing reduce manual intervention.
12 chapters in this module
  1. AI triage rules
  2. Claims routing logic
  3. Auto-reserving models
  4. Digital claims workflow
  5. Chatbot decisions
  6. Fraud pattern algorithms
  7. System-generated notes
  8. Automated escalation rules
  9. Rules engine versioning
  10. Model validation process
  11. Change control for AI
  12. System downtime response
Module 10. Change management for claims controls
Manage control changes due to system updates, new products, or M&A. Maintain SOX 404 integrity through transitions.
12 chapters in this module
  1. Change control process
  2. New product launches
  3. System upgrade impact
  4. M&A claims integration
  5. Legacy claims handling
  6. Policy change rollout
  7. Adjuster retraining
  8. Reserve methodology updates
  9. Digital claims migration
  10. New fraud patterns
  11. Regulator inquiry response
  12. Control exception logging
Module 11. Reporting control outcomes to leadership
Communicate SOX 404 results to executives using claims data. Show control effectiveness without technical overload.
12 chapters in this module
  1. Executive summary format
  2. Key control metrics
  3. Claims defect rate
  4. Reserve accuracy
  5. Fraud detection rate
  6. Adjuster compliance
  7. System uptime impact
  8. Audit finding trends
  9. Risk rating changes
  10. Control automation rate
  11. Third-party performance
  12. Regional comparison
Module 12. Sustaining control excellence
Build a culture of control ownership in claims. Train teams to maintain SOX 404 standards without constant oversight.
12 chapters in this module
  1. Control champion program
  2. Adjuster certification
  3. Monthly control reviews
  4. Audit readiness drills
  5. Lessons learned tracking
  6. Control playbook updates
  7. Leadership accountability
  8. Incentive alignment
  9. New hire onboarding
  10. External audit prep
  11. Continuous improvement
  12. Year-over-year benchmarks

How this maps to your situation

  • When expanding claims control influence into finance
  • Before SOX 404 scoping meetings with shared units
  • After acquiring a new regional claims operation
  • During audit preparation with cross-functional teams

Before vs. after

Before
SOX 404 involvement limited to claims-specific processes with reactive engagement from other units
After
Claims team leads enterprise control design, with finance and risk teams seeking input on SOX scoping and evidence standards

What's included with your purchase

  • 12 modules with 12 chapters each (144 chapters)
  • Downloadable templates and worked examples for every module
  • Hand-built implementation playbook delivered alongside course access
  • 30-day money-back guarantee

Delivery and format

  • Course and learning environment access provisioned within 24 hours of purchase
  • Hand-built implementation playbook delivered alongside course access

Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.

Time investment: 90 minutes per module, designed to be completed in two-week cycles alongside regular work

How this compares to the alternatives

Most SOX training focuses on accounting teams or generic frameworks. This course is built specifically for claims leaders in multi-line insurers who need to influence beyond their function , covering real claims data flows, hybrid processing models, and regional control challenges that generic courses miss.

Frequently asked

Is this course relevant if I’m not in accounting?
Yes. It’s designed for claims, risk, and operations leaders who influence SOX 404 outcomes through data and process control.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Does this cover IFRS 17 integration?
Yes. Module 1 and Module 4 include control points where claims data impacts IFRS 17 reporting and audit readiness.
$199 one-time. 90 minutes per module, designed to be completed in two-week cycles alongside regular work.

Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.

30-day money-back guarantee· 144 chapters· Hand-built playbook included· Account access within 24 hours