A tailored course, built for your situation
Influence across more business units with DORA
Turn regional data governance into enterprise-wide impact
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Who this is for
Mid-senior data governance professional leading analytics in a regulated financial institution
Who this is not for
Entry-level analysts, IT support staff, or vendors selling governance tools
What you walk away with
- Coordinate DORA-aligned data controls across multiple business lines
- Lead cross-functional artefact development with risk and compliance teams
- Present integrated evidence packages that satisfy both internal and external reviewers
- Replicate regional data governance successes across new markets
- Serve as the primary escalation point for DORA-related queries across departments
The 12 modules (with all 144 chapters)
Module 1. DORA Scope Mapping
Define the boundaries of DORA applicability across PNC's business units and systems with precision.
12 chapters in this module
- Identifying critical ICT third parties
- Mapping digital dependencies
- Classifying operational resilience risk
- Linking data flows to business functions
- Prioritizing recovery time objectives
- Assessing geographic exposure
- Evaluating interdependencies
- Documenting legacy system impact
- Validating scope with audit teams
- Updating scope with regulatory changes
- Integrating with incident management
- Maintaining dynamic scope documentation
Module 2. Cross-Unit Control Design
Design harmonized controls that meet DORA standards while respecting local operational realities.
12 chapters in this module
- Standardizing control objectives
- Adapting controls by region
- Balancing central oversight and local autonomy
- Creating unified logging standards
- Aligning incident classification
- Integrating data retention rules
- Harmonizing access review cycles
- Designing common escalation paths
- Aligning with PCI DSS where applicable
- Mapping to FFIEC expectations
- Validating with regional leads
- Establishing version control
Module 3. Evidence Packaging Strategy
Build comprehensive, reusable evidence packages for internal and external reviewers.
12 chapters in this module
- Structuring audit-ready documentation
- Creating standardized test scripts
- Developing control narratives
- Capturing screenshots and logs
- Versioning evidence artifacts
- Linking controls to requirements
- Indexing for fast retrieval
- Redacting sensitive data
- Automating evidence collection
- Incorporating peer validation
- Aligning with SOC 2 outputs
- Updating for control changes
Module 4. Stakeholder Communication Plan
Develop messaging that builds confidence across legal, compliance, and executive stakeholders.
12 chapters in this module
- Tailoring updates by audience
- Creating executive summaries
- Drafting board-level summaries
- Preparing compliance talking points
- Responding to regulator inquiries
- Facilitating cross-unit workshops
- Documenting decisions made
- Managing expectation gaps
- Sharing progress transparently
- Escalating blockers early
- Celebrating milestones
- Maintaining communication logs
Module 5. Incident Response Coordination
Lead coordinated response across business units during simulated and real outages.
12 chapters in this module
- Activating incident command structure
- Assigning cross-unit roles
- Communicating downtime impact
- Validating backup systems
- Testing recovery procedures
- Logging response activities
- Engaging third parties
- Updating incident playbooks
- Reporting to senior management
- Conducting post-mortems
- Sharing lessons learned
- Updating training materials
Module 6. Third-Party Oversight
Extend DORA requirements to vendors and external partners with clarity and authority.
12 chapters in this module
- Assessing vendor criticality
- Mapping vendor dependencies
- Reviewing vendor SLAs
- Validating incident reporting
- Auditing subcontractor management
- Enforcing data protection clauses
- Monitoring performance metrics
- Conducting on-site reviews
- Managing vendor transitions
- Updating oversight documentation
- Integrating with procurement
- Terminating non-compliant contracts
Module 7. Change Management Integration
Embed DORA compliance into standard change workflows across IT and data teams.
12 chapters in this module
- Updating change request forms
- Adding DORA impact questions
- Requiring resilience assessments
- Integrating with deployment pipelines
- Validating rollback plans
- Tracking change success rates
- Escalating high-risk changes
- Auditing change logs
- Updating configuration management
- Training change managers
- Measuring compliance adherence
- Optimizing approval workflows
Module 8. Training Program Development
Create role-specific training that drives consistent understanding of DORA obligations.
12 chapters in this module
- Identifying training audiences
- Developing job aids
- Creating onboarding modules
- Delivering refresher training
- Testing knowledge retention
- Certifying team members
- Tracking completion rates
- Updating materials quarterly
- Translating for global teams
- Integrating with LMS
- Measuring behavior change
- Reporting training coverage
Module 9. Testing and Exercise Planning
Design and lead resilience testing that satisfies DORA and builds organizational confidence.
12 chapters in this module
- Scheduling annual tests
- Designing realistic scenarios
- Assigning participant roles
- Validating recovery objectives
- Measuring test success
- Documenting gaps found
- Prioritizing remediation
- Reporting to leadership
- Involving external parties
- Integrating with business continuity
- Updating test scope
- Archiving results
Module 10. Documentation Governance
Establish a single source of truth for all DORA-related policies and records.
12 chapters in this module
- Cataloging document types
- Assigning ownership
- Setting review cycles
- Enforcing version control
- Storing in approved repositories
- Controlling access rights
- Indexing for searchability
- Linking related documents
- Automating reminders
- Validating completeness
- Auditing changes
- Archiving retired versions
Module 11. Performance Monitoring
Track compliance health and operational resilience across the enterprise.
12 chapters in this module
- Defining KPIs and thresholds
- Collecting control metrics
- Creating dashboard views
- Alerting on deviations
- Investigating root causes
- Reporting trends over time
- Benchmarking against peers
- Updating targets annually
- Sharing performance insights
- Linking to incentive plans
- Auditing measurement accuracy
- Optimizing monitoring frequency
Module 12. Continuous Improvement
Institutionalize feedback loops that strengthen resilience over time.
12 chapters in this module
- Capturing lessons from incidents
- Incorporating audit findings
- Implementing regulatory feedback
- Updating control design
- Refining documentation
- Adjusting training content
- Enhancing testing scenarios
- Improving communication plans
- Optimizing workflows
- Sharing best practices
- Recognizing contributions
- Measuring maturity growth
How this maps to your situation
- Preparing for the first firm-wide DORA audit
- Scaling regional controls to global operations
- Responding to regulator inquiries
- Leading cross-functional incident simulation
Before vs. after
Before
Oversight limited to local data governance tasks with occasional input from risk teams
After
Recognized leader driving consistent DORA implementation across multiple business units and regions
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed to fit around existing priorities.
How this compares to the alternatives
Unlike generic DORA overviews, this course delivers actionable, role-specific guidance tailored to analytics leaders influencing enterprise resilience.
Frequently asked
Is this course specific to financial services?
Yes, it’s built for data and analytics leaders in regulated institutions with direct references to PNC-relevant frameworks.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Does this cover DORA and other regulations?
DORA is the anchor, with integration points to PCI DSS and FFIEC where relevant.
$199 one-time. Approximately 3 hours per module, designed to fit around existing priorities..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours