A tailored course, built for your situation
Influence Across More Business Units and Global Teams
Expand your impact across divisions, regions, and service lines with structured influence frameworks used in top-tier professional services firms.
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Who this is for
Senior practitioner in global professional services with cross-functional leadership responsibilities, focused on scaling personal impact beyond direct responsibility.
Who this is not for
Individuals seeking technical upskilling in narrow domains, or those early in their career without current influence beyond their immediate team.
What you walk away with
- Reliably shape outcomes in engagements where you have no formal authority
- Navigate multi-region stakeholder landscapes with confidence and consistency
- Embed influence into standard deliverables and frameworks used across teams
- Drive alignment between functional silos without escalation overhead
- Become the default advisor sought across service lines and geographies
The 12 modules (with all 144 chapters)
Module 1. Mapping Influence Terrain
Identify key decision nodes, influence thresholds, and functional boundaries across global engagements.
12 chapters in this module
- Define engagement topology
- Map formal and informal authority
- Identify gatekeepers and allies
- Chart decision dependencies
- Assess regional variance in influence
- Classify influence levers by region
- Pinpoint escalation triggers
- Trace artefact lineage across teams
- Audit past influence attempts
- Determine influence surface area
- Prioritize high-leverage zones
- Establish influence baseline
Module 2. Stakeholder Network Engineering
Design and maintain high-trust networks across jurisdictions and functional silos using proven relationship patterns from multi-line firms.
12 chapters in this module
- Cluster stakeholders by influence profile
- Map communication preferences
- Identify dual-role connectors
- Build reciprocity loops
- Time engagement rhythms
- Balance depth and breadth
- Leverage weak ties strategically
- Use status signals effectively
- Avoid over-investment traps
- Maintain cross-region visibility
- Trigger proactive check-ins
- Scale personal touchpoints
Module 3. Authority Through Artefact Design
Engineer deliverables to carry weight beyond their origin team, ensuring consistent uptake and deference across business units.
12 chapters in this module
- Design for reusability
- Build in audit trails
- Signal credibility through format
- Standardize naming conventions
- Embed decision rationale
- Optimize for skim-read clarity
- Include escalation triggers
- Create versioning logic
- Align to firm-wide templates
- Integrate feedback loops
- Define ownership boundaries
- Set reuse expectations
Module 4. Cross-Line Communication Protocols
Establish repeatable communication frameworks that maintain clarity and authority across service lines and regions.
12 chapters in this module
- Define escalation thresholds
- Set channel norms by topic
- Name decision types clearly
- Use status update formats
- Time cross-line syncs
- Optimize message density
- Clarify action ownership
- Document assumptions visibly
- Minimize rework triggers
- Signal urgency without panic
- Maintain tone consistency
- Close loops decisively
Module 5. Leading Without Formal Mandate
Apply subtle leadership patterns used by top directors to guide outcomes in matrixed environments where authority is shared.
12 chapters in this module
- Initiate without overreach
- Frame proposals as options
- Use precedent strategically
- Position as enabler
- Leverage peer credibility
- Signal confidence quietly
- Anchor in firm norms
- Time interventions precisely
- Avoid status traps
- Build consensus before visibility
- Stay solution-adjacent
- Exit gracefully when done
Module 6. Regional Influence Adaptation
Tailor influence strategies to regional norms, regulatory expectations, and team structures without losing consistency.
12 chapters in this module
- Assess regional decision speed
- Map hierarchy tolerance
- Adapt communication directness
- Adjust feedback style
- Respect local escalation paths
- Align to cultural timelines
- Modify artefact formality
- Recognize local champions
- Balance global standards
- Navigate language nuance
- Time regional cycles
- Preserve core intent
Module 7. Multi-Engagement Orchestration
Coordinate influence across concurrent projects to compound visibility and strengthen cross-functional reputation.
12 chapters in this module
- Cluster related engagements
- Align messaging cadence
- Share artefacts strategically
- Sequence visibility moments
- Create cross-project themes
- Leverage shared outcomes
- Avoid overexposure
- Maintain narrative coherence
- Sync deliverable timing
- Track influence spillover
- Reinforce key messages
- Exit with legacy artefacts
Module 8. Building Cross-Functional Credibility
Earn deference from specialists outside your domain through precision, reliability, and pattern recognition.
12 chapters in this module
- Deliver on time consistently
- Anticipate downstream needs
- Reference past work naturally
- Cite sources precisely
- Use domain language correctly
- Admit knowledge gaps gracefully
- Offer value first
- Avoid overclaiming
- Signal deep preparation
- Respect functional boundaries
- Build track record of accuracy
- Earn informal endorsements
Module 9. Influence Through Framework Adoption
Drive uptake of your frameworks across teams by aligning to existing workflows and reducing adoption friction.
12 chapters in this module
- Map to current processes
- Minimize new steps
- Highlight time savings
- Provide worked examples
- Train peer advocates
- Embed in starter kits
- Align to performance metrics
- Show incremental benefit
- Reduce documentation burden
- Enable reuse with attribution
- Track adoption organically
- Iterate based on feedback
Module 10. Sustaining Influence at Scale
Maintain influence across growing demands without personal bandwidth becoming the bottleneck.
12 chapters in this module
- Systematize outreach rhythm
- Delegate influence triggers
- Build self-service resources
- Automate status updates
- Empower peer ambassadors
- Create influence playbooks
- Standardize onboarding
- Scale artefact distribution
- Maintain consistency checks
- Preserve personal touchpoints
- Track engagement health
- Refresh frameworks quarterly
Module 11. Navigating Internal Politics
Recognize and work through unspoken power dynamics in multi-unit environments without compromising integrity.
12 chapters in this module
- Identify hidden stakeholders
- Map reputation currencies
- Respect legacy arrangements
- Position as neutral
- Avoid zero-sum framing
- Highlight mutual benefits
- Acknowledge informal leaders
- Time interventions carefully
- Use data as shield
- Stay focused on outcomes
- Document decisions visibly
- Protect long-term capital
Module 12. Influence Audit and Optimization
Measure and refine influence effectiveness using behavioural signals and engagement outcomes.
12 chapters in this module
- Track artefact reuse rate
- Monitor escalation patterns
- Audit stakeholder sentiment
- Assess decision adoption
- Review cross-team feedback
- Measure rework triggers
- Evaluate visibility reach
- Gather peer input
- Score influence consistency
- Identify spillover effects
- Adjust strategy quarterly
- Report compound gains
How this maps to your situation
- When leading a cross-line initiative with no direct reports
- Before entering a multi-region engagement review
- When asked to contribute to a framework used firm-wide
- After onboarding to a new global client program
Before vs. after
Before
Influence limited to direct scope, relying on personal presence to move outcomes
After
Consistent impact across regions, service lines, and seniority levels, authority embedded in systems and artefacts
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 30-40 hours total, designed to be completed at your pace over 6-8 weeks.
If nothing changes
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How this compares to the alternatives
Generic leadership courses focus on abstract principles. This course delivers specific, field-tested frameworks used by managing directors in global professional services firms to expand influence across lines of business without formal authority.
Frequently asked
Who is this course for?
Managing directors and senior leaders in global professional services who need to shape outcomes beyond their immediate team or region.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Is there a certificate upon completion?
Yes, a verified certificate of completion is issued after finishing all modules.
$199 one-time. Approximately 30-40 hours total, designed to be completed at your pace over 6-8 weeks..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours