This curriculum reflects the scope typically addressed across a full consulting engagement or multi-phase internal transformation initiative.
Module 1: Foundations of Information Governance in ISO 16175
- Evaluate organizational compliance posture against ISO 16175 requirements for recordkeeping and information management.
- Map existing information flows to the three-part structure of ISO 16175 (principles, functional requirements, implementation).
- Identify gaps in current governance frameworks that prevent adherence to ISO 16175’s trustworthiness criteria (authenticity, reliability, integrity, usability).
- Assess the legal and regulatory implications of non-compliance with ISO 16175 in public sector and regulated industries.
- Define roles and responsibilities for information stewards, records managers, and IT in maintaining ISO 16175 alignment.
- Establish thresholds for acceptable risk in information handling based on ISO 16175’s risk-based approach to recordkeeping.
- Integrate ISO 16175 principles into enterprise information governance policies with measurable control points.
- Analyze interdependencies between ISO 16175 and complementary standards (e.g., ISO 15489, ISO 27001).
Module 2: Designing Information Systems for ISO 16175 Compliance
- Evaluate enterprise content management (ECM) and electronic document and record management systems (EDRMS) against ISO 16175 functional requirements.
- Specify system-level controls for metadata capture, versioning, and audit trails to meet ISO 16175 Part 2 criteria.
- Design system architectures that enforce mandatory metadata fields without disrupting user workflows.
- Balance usability and compliance by configuring retention schedules and disposal rules within system logic.
- Assess API and integration capabilities for ensuring consistent recordkeeping across disparate systems.
- Implement data integrity checks (e.g., checksums, write-once-read-many) in digital preservation environments.
- Define system acceptance test criteria based on ISO 16175’s functional specifications for record capture.
- Address scalability constraints in high-volume environments while maintaining auditability and traceability.
Module 3: Metadata Strategy and Implementation
- Develop a mandatory metadata schema aligned with ISO 16175 Part 2, covering provenance, context, structure, and fixity.
- Enforce metadata completeness at point of record declaration through system validation rules.
- Design fallback procedures for metadata capture when automated population fails.
- Integrate business metadata (e.g., project codes, financial classifications) with recordkeeping metadata without compromising integrity.
- Establish governance for metadata changes post-declaration, including audit trail requirements.
- Map metadata fields across systems to support interoperability and long-term access.
- Balance metadata richness against system performance and user adoption constraints.
- Validate metadata persistence during system migrations and format transformations.
Module 4: Information Capture and Declaration Processes
- Define triggers for automatic record capture based on business events, minimizing reliance on user action.
- Design manual declaration workflows with mandatory validation to prevent incomplete records.
- Assess trade-offs between centralized and decentralized record capture models.
- Implement record classification schemes that align with business functions and retention rules.
- Establish thresholds for acceptable delay between document creation and record declaration.
- Monitor failure rates in capture processes and adjust system design or training accordingly.
- Integrate capture rules into business process management (BPM) tools to enforce compliance at source.
- Define exceptions handling procedures for records created outside standard systems (e.g., email, mobile devices).
Module 5: Access, Sharing, and Dissemination Controls
- Configure role-based access controls that align with business need-to-know and ISO 16175’s usability principle.
- Design secure external sharing protocols that preserve metadata and audit trails.
- Implement dynamic access policies that adjust based on record sensitivity, age, or legal status.
- Balance transparency obligations (e.g., FOI, open data) with privacy and security requirements.
- Define audit requirements for access and sharing events, including export and download monitoring.
- Assess risks of unauthorized dissemination through third-party collaboration platforms.
- Establish data sharing agreements that specify responsibilities for recordkeeping among partners.
- Validate that shared records retain authenticity and integrity in recipient environments.
Module 6: Retention, Disposal, and Preservation
- Map business activities to retention rules using functional analysis, not document types.
- Implement automated disposal workflows with multi-level authorization and audit logging.
- Define legal hold procedures that override standard disposal schedules during litigation or investigation.
- Assess long-term preservation strategies (e.g., migration, emulation) for records with enduring value.
- Validate format sustainability and readability across technology refresh cycles.
- Balance storage costs against legal and business risks of premature disposal.
- Monitor disposal backlog and resolve bottlenecks in approval workflows.
- Ensure disposal certifications are retained as audit evidence in accordance with ISO 16175.
Module 7: Auditability, Monitoring, and Continuous Compliance
- Design audit trail specifications that capture who, what, when, and why for all recordkeeping actions.
- Implement automated monitoring for anomalies in record creation, access, or modification patterns.
- Conduct periodic compliance assessments using ISO 16175 checklists and scoring criteria.
- Integrate recordkeeping metrics into executive dashboards (e.g., capture rate, disposal backlog).
- Respond to audit findings with corrective action plans and process redesign.
- Validate immutability of audit logs through technical and procedural controls.
- Assess third-party vendors’ compliance with ISO 16175 requirements in shared information environments.
- Update compliance monitoring protocols in response to system changes or regulatory updates.
Module 8: Organizational Change and Implementation Leadership
- Develop implementation roadmaps that phase ISO 16175 adoption across business units based on risk and readiness.
- Identify key business sponsors and change champions to drive adoption in resistant units.
- Design training programs focused on decision-making scenarios, not just system navigation.
- Address cultural barriers to recordkeeping through performance metrics and accountability frameworks.
- Negotiate trade-offs between IT priorities and recordkeeping requirements during system development.
- Establish feedback loops for continuous improvement of information sharing practices.
- Manage scope creep in compliance initiatives by aligning efforts with core business outcomes.
- Lead post-implementation reviews to assess operational impact and compliance sustainability.