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ISO 17025; A Complete Guide to Laboratory Competence and Quality Management

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ISO 17025: A Complete Guide to Laboratory Competence and Quality Management



Course Overview

This comprehensive course provides an in-depth understanding of the ISO 17025 standard, which outlines the requirements for laboratory competence and quality management. Participants will gain the knowledge and skills necessary to implement and maintain a quality management system that meets the standard's requirements.



Course Objectives

  • Understand the requirements of the ISO 17025 standard
  • Learn how to implement and maintain a quality management system
  • Gain knowledge of laboratory competence and quality management principles
  • Develop skills in auditing and assessing laboratory quality management systems
  • Understand the importance of continuous improvement and quality control


Course Outline

Module 1: Introduction to ISO 17025

  • Overview of the ISO 17025 standard
  • History and development of the standard
  • Key principles and concepts
  • Benefits of implementing ISO 17025

Module 2: Laboratory Competence and Quality Management

  • Definition of laboratory competence and quality management
  • Principles of quality management
  • Laboratory quality management systems
  • Competence and training requirements

Module 3: Quality Management System Requirements

  • Organization and management
  • Quality policy and objectives
  • Quality planning and control
  • Document control and records management
  • Internal audits and management review

Module 4: Technical Requirements

  • Personnel and training
  • Equipment and calibration
  • Method validation and verification
  • Sampling and testing
  • Measurement uncertainty and traceability

Module 5: Auditing and Assessing Laboratory Quality Management Systems

  • Principles of auditing and assessment
  • Audit planning and preparation
  • Conducting audits and assessments
  • Reporting and follow-up

Module 6: Continuous Improvement and Quality Control

  • Principles of continuous improvement
  • Quality control and quality assurance
  • Corrective and preventive action
  • Complaint handling and customer satisfaction

Module 7: Implementing and Maintaining ISO 17025

  • Gap analysis and implementation planning
  • Developing a quality management system
  • Training and awareness
  • Maintaining and improving the quality management system


Course Features

  • Interactive and engaging: The course includes interactive lessons, quizzes, and exercises to keep participants engaged and motivated.
  • Comprehensive and personalized: The course covers all aspects of ISO 17025 and provides personalized feedback and support to participants.
  • Up-to-date and practical: The course is updated regularly to reflect the latest developments in laboratory competence and quality management.
  • Real-world applications: The course includes real-world examples and case studies to illustrate the application of ISO 17025 in different contexts.
  • High-quality content: The course is developed by experts in laboratory competence and quality management.
  • Expert instructors: The course is taught by experienced instructors who are experts in ISO 17025 and laboratory quality management.
  • Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
  • Flexible learning: The course is available online and can be completed at any time and from any location.
  • User-friendly: The course is designed to be user-friendly and easy to navigate.
  • Mobile-accessible: The course can be accessed on mobile devices.
  • Community-driven: The course includes a community forum where participants can connect with each other and ask questions.
  • Actionable insights: The course provides actionable insights and practical advice on implementing and maintaining ISO 17025.
  • Hands-on projects: The course includes hands-on projects and exercises to help participants apply their knowledge and skills.
  • Bite-sized lessons: The course is divided into bite-sized lessons that can be completed in a few hours.
  • Lifetime access: Participants have lifetime access to the course materials and community forum.
  • Gamification: The course includes gamification elements to make learning fun and engaging.
  • Progress tracking: The course includes progress tracking and feedback to help participants stay on track.


Certificate of Completion

Upon completion of the course, participants will receive a certificate issued by The Art of Service. The certificate is recognized internationally and demonstrates the participant's knowledge and skills in laboratory competence and quality management.

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