ISO 19600 Compliance Management System Implementation
You’re not just managing compliance. You’re managing risk, reputation, and organisational survival. Every regulation missed, every audit finding unresolved, every policy gap-it’s not just a compliance failure. It’s a career-limiting event waiting to happen. Senior leaders demand assurance that risk is under control, but they don’t know how to build it. Auditors expect structure, but your team is working from scattered templates and outdated checklists. The cost of failure isn't theoretical. It’s fines, legal action, and loss of stakeholder trust-on your watch. The ISO 19600 Compliance Management System Implementation course is your blueprint to transform chaos into control. From day one, you’ll build a world-class compliance framework step by step, grounded in the globally recognised ISO 19600 standard, designed to be practical, auditable, and executive-ready. This isn’t theory. One compliance officer at a multinational financial institution used this exact methodology to unify six regional compliance programmes into a single, board-reportable system-cutting audit findings by 82% in under 10 months. Her impact? Promoted within a year with direct oversight of the global compliance roadmap. You’ll go from overwhelmed to indispensable-delivering a fully documented, implementation-ready CMS within 30 days, complete with policies, risk assessments, monitoring protocols, and a board-level presentation package. No guesswork. No gaps. Just clarity, credibility, and impact. Here’s how this course is structured to help you get there.Course Format & Delivery Details Learn On Your Terms: Self-Paced, Immediate Access, Zero Pressure
This course is designed for busy professionals who need real results without rigid schedules. Once enrolled, you gain immediate online access to the full curriculum-no waiting, no fixed start dates, no deadlines. Learn at your own pace, anytime, anywhere. Designed for Speed, Built for Long-Term Value
Most learners complete the course in 20 to 30 hours and implement core components of their compliance management system within the first 10 days. You’ll be applying key tools and templates from Module 1, seeing measurable progress before you finish Week 1. Unlimited Access, Forever
Enrol once, own it for life. You receive lifetime access to all course materials, including future updates at no extra cost. As regulations evolve and best practices advance, your knowledge stays current-automatically. Accessible Anywhere, On Any Device
Whether you’re in the office, at home, or travelling, your progress syncs seamlessly across devices. The platform is fully mobile-friendly, with responsive design that works flawlessly on smartphones, tablets, and desktops-24/7, globally. Direct, Actionable Guidance from Industry Experts
You are not alone. Receive structured instructor support through curated learning pathways, contextual guidance notes, and hands-on implementation prompts. Every step includes expert insight on how to apply the content in real organisations-the complexities, corporate politics, and compliance realities included. Certificate of Completion: Your Credibility Engine
Upon finishing, you’ll earn a Certificate of Completion issued by The Art of Service-a globally recognised authority in professional training and standards implementation. This credential is trusted by compliance teams, auditors, and executives in over 120 countries, and is regularly cited in promotions, job applications, and internal credibility-building. Transparent, One-Time Pricing-No Surprises
The investment is clear and straightforward, with no hidden fees or recurring charges. You pay once, access everything, and keep it forever. No subscriptions. No upsells. Just full, immediate access to everything you need. Pay How You Want
We accept all major payment methods, including Visa, Mastercard, and PayPal-secure, fast, and globally accessible. Zero-Risk Enrollment: Satisfied or Refunded
Try the course risk-free. If you’re not convinced within 14 days, simply let us know and receive a full refund-no questions asked. This isn’t just a guarantee. It’s our promise that you’ll walk away with more clarity, structure, and confidence-or you don’t pay. Instant Confirmation, Seamless Delivery
After enrolling, you’ll receive a confirmation email with your unique learner ID. Your access details and course portal login will be sent in a follow-up message once your materials are prepared-ensuring a smooth, reliable onboarding process. “But Will This Work For Me?” We’ve Got You Covered.
This works even if you work in a heavily regulated industry with unique legal constraints. Even if your company has no formal compliance function. Even if you’re the only person driving this initiative. Past learners include in-house legal counsels, risk officers, internal auditors, and operational managers-from global banks to mid-sized manufacturers-who’ve successfully implemented ISO 19600-aligned systems using this structured approach. One regional compliance lead in the healthcare sector used the course to design and deploy a CMS across 14 clinics in under 8 weeks, achieving 100% audit readiness ahead of a regulatory inspection. “I had no framework, no budget, and no team,” she shared. “Now we have a living compliance system, and I report directly to the executive committee.” This is not academic. It’s not generic. It’s your step-by-step system to go from overlooked to overqualified-backed by a proven methodology, respected certification, and full risk reversal.
Module 1: Foundations of ISO 19600 and the Modern Compliance Mandate - Understanding the purpose and scope of ISO 19600
- Key differences between ISO 19600, ISO 37301, and other management system standards
- The global compliance landscape: regulators, enforcement trends, and industry benchmarks
- Why traditional compliance approaches fail in complex organisations
- Aligning compliance with corporate governance and enterprise risk management
- The role of organisational culture in sustainable compliance
- Defining compliance maturity levels and self-assessment tools
- Common compliance failure points and how to avoid them
- Stakeholder expectations: board, regulators, investors, and employees
- Establishing personal credibility as a compliance leader
Module 2: Leadership, Strategy, and Governance Alignment - Securing executive sponsorship and board-level buy-in
- Building the business case for a formal compliance management system
- Crafting a compliance vision, mission, and strategic objectives
- Integrating compliance strategy with organisational goals
- Defining the role of the compliance function within the governance structure
- Establishing clear lines of accountability and delegation
- Creating a compliance governance charter
- Drafting board reporting protocols and KPIs
- Designing a compliance committee structure
- Managing escalation paths and decision rights
Module 3: Context of the Organisation and Risk Landscape Analysis - Identifying internal and external factors affecting compliance
- Mapping legal, regulatory, and contractual obligations by jurisdiction
- Conducting a compliance obligation inventory
- Using PESTEL analysis to assess macro-compliance risks
- Analysing organisational structure, culture, and operational complexity
- Identifying compliance-relevant interested parties
- Documenting compliance context in the management system
- Creating a dynamic risk-of-non-compliance register
- Linking organisational context to compliance objectives
- Risk horizon scanning: anticipating emerging compliance threats
Module 4: Compliance Risk Assessment and Prioritisation - Choosing the right risk assessment methodology for your environment
- Defining likelihood and impact criteria for compliance risks
- Developing a risk scoring matrix tailored to compliance
- Conducting risk workshops with legal, finance, and operations
- Documenting risk scenarios with root causes and failure modes
- Qualitative and quantitative risk evaluation techniques
- Identifying high-risk areas requiring immediate action
- Prioritising compliance initiatives based on risk criticality
- Linking risk assessments to control objectives
- Maintaining a living risk assessment with review triggers
Module 5: Policy Development and Standards Framework - Building a hierarchical compliance policy structure
- Drafting board-approved compliance policies: tone from the top
- Designing an enterprise-wide standards framework
- Creating divisional and regional policy variants with central oversight
- Incorporating ethical principles and anti-corruption standards
- Ensuring policy compliance with local laws and international standards
- Policy approval workflows and version control protocols
- Centralised policy repository design and governance
- Policy exception management and justification processes
- Publishing, communicating, and attesting to policy receipt
Module 6: Designing and Deploying Compliance Controls - Mapping controls to specific compliance obligations
- Designing preventive, detective, and corrective control mechanisms
- Integrating controls into business processes and workflows
- Using control libraries and ISO 19600 guidance for coverage
- Drafting control specifications and operating procedures
- Assigning control owners and monitoring responsibilities
- Embedding controls into digital systems and ERP platforms
- Testing control effectiveness through walkthroughs and samples
- Documenting control design and operation for auditors
- Balancing control strength with operational burden
Module 7: Roles, Responsibilities, and Competency Management - Defining compliance roles across the three lines of defence
- Assigning compliance accountabilities to business leaders
- Drafting job descriptions with embedded compliance duties
- Establishing a central compliance team structure and mandate
- Developing a compliance competency framework
- Assessing current team skills and training gaps
- Creating a compliance training roadmap for all levels
- Managing third-party and contractor compliance responsibilities
- Designing compliance incentive and accountability mechanisms
- Measuring role clarity and responsibility understanding
Module 8: Communication, Training, and Awareness Campaigns - Designing a multi-channel compliance communication strategy
- Creating engaging awareness content for diverse audiences
- Scheduling regular compliance updates and thematic campaigns
- Using newsletters, intranet, and digital signage effectively
- Developing role-specific training materials and messaging
- Conducting mandatory compliance training rollouts
- Ensuring accessibility and understanding across languages
- Tracking training completion and comprehension
- Measuring awareness through surveys and quizzes
- Creating a psychologically safe reporting culture
Module 9: Monitoring, Testing, and Audit Integration - Designing ongoing compliance monitoring protocols
- Developing a risk-based compliance testing plan
- Creating testing checklists aligned with control objectives
- Conducting internal compliance reviews and self-assessments
- Integrating compliance testing with operational audits
- Coordination with internal and external auditors
- Documenting monitoring results and evidence trails
- Identifying control gaps and weak points
- Automating monitoring through data analytics where possible
- Reporting findings to management and the compliance committee
Module 10: Issue Management, Investigation, and Remediation - Designing a centralised compliance issue management system
- Categorising and prioritising compliance incidents and findings
- Establishing investigation protocols and forensic readiness
- Conducting interviews, preserving evidence, and chain of custody
- Drafting investigation reports with root cause analysis
- Creating corrective and preventive action (CAPA) plans
- Assigning remediation owners and tracking closure
- Escalating issues to appropriate levels based on severity
- Monitoring remediation effectiveness over time
- Reporting on open issues and overdue actions to the board
Module 11: Whistleblowing and Reporting Channels - Designing a secure, confidential, and trusted reporting system
- Selecting reporting channel types: hotline, digital portal, email
- Ensuring anonymity and protection against retaliation
- Establishing intake, triage, and case assignment workflows
- Setting service level agreements for issue response
- Integrating whistleblowing data into compliance dashboards
- Training case managers on handling sensitive disclosures
- Conducting impact assessments of reported concerns
- Communicating outcomes appropriately (without breaching confidentiality)
- Ensuring regulatory compliance of reporting mechanisms
Module 12: Performance Evaluation and Management Review - Defining key performance indicators for compliance effectiveness
- Tracking leading and lagging compliance metrics
- Designing management dashboards with board-level summaries
- Conducting regular management review meetings
- Preparing compliance scorecards and performance reports
- Analysing trends in incidents, training, and audit results
- Identifying systemic issues from aggregated data
- Linking compliance performance to business outcomes
- Assessing resource adequacy and budget alignment
- Documenting review outcomes and action plans
Module 13: Continuous Improvement and Gap Management - Establishing a continuous improvement cycle for compliance
- Conducting gap assessments against ISO 19600 requirements
- Prioritising and sequencing improvement initiatives
- Using PDCA (Plan-Do-Check-Act) in compliance evolution
- Learning from incidents, audits, and benchmarking
- Integrating lessons learned into policies and controls
- Managing change effectively within the compliance system
- Tracking improvement progress through milestones
- Engaging stakeholders in improvement efforts
- Scaling improvements across divisions and geographies
Module 14: Integration with Other Management Systems - Aligning ISO 19600 with ISO 9001 (Quality)
- Integrating with ISO 27001 (Information Security)
- Connecting to ISO 14001 (Environmental Management)
- Leveraging common clauses and shared documentation
- Coordinating audits and management reviews
- Harmonising risk assessments and internal controls
- Creating a unified management system manual
- Reducing duplication and compliance fatigue
- Streamlining reporting and training across systems
- Developing a single source of truth for governance
Module 15: Technology, Tools, and Automation Support - Selecting compliance management software platforms
- Assessing core features: policies, risks, controls, incidents
- Integrating with GRC, ERP, and HR systems
- Automating policy attestations and training reminders
- Using workflow engines for issue and remediation tracking
- Leveraging dashboards and real-time risk visualisation
- Ensuring data security and access controls
- Maintaining audit trails and version history
- Planning for scalability and cloud deployment
- Conducting vendor due diligence and SLA management
Module 16: Implementation Roadmap and Project Management - Developing a phased implementation plan for ISO 19600
- Defining milestones, deliverables, and success criteria
- Allocating resources and securing budget approval
- Building a cross-functional implementation team
- Managing stakeholder communication and expectations
- Running pilot programmes in high-risk divisions
- Using project management tools and timelines
- Tracking progress with implementation scorecards
- Navigating resistance and cultural inertia
- Driving momentum with quick wins and visibility
Module 17: Documentation, Records, and Audit Readiness - Creating the required documentation for ISO 19600
- Developing a compliance management system manual
- Documenting procedures for all key processes
- Managing document control: versions, approvals, access
- Establishing a centralised digital document repository
- Maintaining compliance records for regulators
- Ensuring record retention and archiving policies
- Preparing for internal and external audits
- Conducting mock audits and readiness assessments
- Responding to auditor questions with confidence
Module 18: Certification, Recognition, and Professional Growth - Understanding the value of a Certificate of Completion from The Art of Service
- Using the credential in your job profile and LinkedIn
- Showcasing implementation outcomes to your leadership
- Leveraging the course work for promotions and salary negotiations
- Building a portfolio of compliance deliverables
- Transitioning to leadership and advisory roles
- Networking with other certified professionals
- Staying current with ongoing updates and insights
- Preparing for advanced certifications and specialisations
- Joining the global community of certified compliance practitioners
- Understanding the purpose and scope of ISO 19600
- Key differences between ISO 19600, ISO 37301, and other management system standards
- The global compliance landscape: regulators, enforcement trends, and industry benchmarks
- Why traditional compliance approaches fail in complex organisations
- Aligning compliance with corporate governance and enterprise risk management
- The role of organisational culture in sustainable compliance
- Defining compliance maturity levels and self-assessment tools
- Common compliance failure points and how to avoid them
- Stakeholder expectations: board, regulators, investors, and employees
- Establishing personal credibility as a compliance leader
Module 2: Leadership, Strategy, and Governance Alignment - Securing executive sponsorship and board-level buy-in
- Building the business case for a formal compliance management system
- Crafting a compliance vision, mission, and strategic objectives
- Integrating compliance strategy with organisational goals
- Defining the role of the compliance function within the governance structure
- Establishing clear lines of accountability and delegation
- Creating a compliance governance charter
- Drafting board reporting protocols and KPIs
- Designing a compliance committee structure
- Managing escalation paths and decision rights
Module 3: Context of the Organisation and Risk Landscape Analysis - Identifying internal and external factors affecting compliance
- Mapping legal, regulatory, and contractual obligations by jurisdiction
- Conducting a compliance obligation inventory
- Using PESTEL analysis to assess macro-compliance risks
- Analysing organisational structure, culture, and operational complexity
- Identifying compliance-relevant interested parties
- Documenting compliance context in the management system
- Creating a dynamic risk-of-non-compliance register
- Linking organisational context to compliance objectives
- Risk horizon scanning: anticipating emerging compliance threats
Module 4: Compliance Risk Assessment and Prioritisation - Choosing the right risk assessment methodology for your environment
- Defining likelihood and impact criteria for compliance risks
- Developing a risk scoring matrix tailored to compliance
- Conducting risk workshops with legal, finance, and operations
- Documenting risk scenarios with root causes and failure modes
- Qualitative and quantitative risk evaluation techniques
- Identifying high-risk areas requiring immediate action
- Prioritising compliance initiatives based on risk criticality
- Linking risk assessments to control objectives
- Maintaining a living risk assessment with review triggers
Module 5: Policy Development and Standards Framework - Building a hierarchical compliance policy structure
- Drafting board-approved compliance policies: tone from the top
- Designing an enterprise-wide standards framework
- Creating divisional and regional policy variants with central oversight
- Incorporating ethical principles and anti-corruption standards
- Ensuring policy compliance with local laws and international standards
- Policy approval workflows and version control protocols
- Centralised policy repository design and governance
- Policy exception management and justification processes
- Publishing, communicating, and attesting to policy receipt
Module 6: Designing and Deploying Compliance Controls - Mapping controls to specific compliance obligations
- Designing preventive, detective, and corrective control mechanisms
- Integrating controls into business processes and workflows
- Using control libraries and ISO 19600 guidance for coverage
- Drafting control specifications and operating procedures
- Assigning control owners and monitoring responsibilities
- Embedding controls into digital systems and ERP platforms
- Testing control effectiveness through walkthroughs and samples
- Documenting control design and operation for auditors
- Balancing control strength with operational burden
Module 7: Roles, Responsibilities, and Competency Management - Defining compliance roles across the three lines of defence
- Assigning compliance accountabilities to business leaders
- Drafting job descriptions with embedded compliance duties
- Establishing a central compliance team structure and mandate
- Developing a compliance competency framework
- Assessing current team skills and training gaps
- Creating a compliance training roadmap for all levels
- Managing third-party and contractor compliance responsibilities
- Designing compliance incentive and accountability mechanisms
- Measuring role clarity and responsibility understanding
Module 8: Communication, Training, and Awareness Campaigns - Designing a multi-channel compliance communication strategy
- Creating engaging awareness content for diverse audiences
- Scheduling regular compliance updates and thematic campaigns
- Using newsletters, intranet, and digital signage effectively
- Developing role-specific training materials and messaging
- Conducting mandatory compliance training rollouts
- Ensuring accessibility and understanding across languages
- Tracking training completion and comprehension
- Measuring awareness through surveys and quizzes
- Creating a psychologically safe reporting culture
Module 9: Monitoring, Testing, and Audit Integration - Designing ongoing compliance monitoring protocols
- Developing a risk-based compliance testing plan
- Creating testing checklists aligned with control objectives
- Conducting internal compliance reviews and self-assessments
- Integrating compliance testing with operational audits
- Coordination with internal and external auditors
- Documenting monitoring results and evidence trails
- Identifying control gaps and weak points
- Automating monitoring through data analytics where possible
- Reporting findings to management and the compliance committee
Module 10: Issue Management, Investigation, and Remediation - Designing a centralised compliance issue management system
- Categorising and prioritising compliance incidents and findings
- Establishing investigation protocols and forensic readiness
- Conducting interviews, preserving evidence, and chain of custody
- Drafting investigation reports with root cause analysis
- Creating corrective and preventive action (CAPA) plans
- Assigning remediation owners and tracking closure
- Escalating issues to appropriate levels based on severity
- Monitoring remediation effectiveness over time
- Reporting on open issues and overdue actions to the board
Module 11: Whistleblowing and Reporting Channels - Designing a secure, confidential, and trusted reporting system
- Selecting reporting channel types: hotline, digital portal, email
- Ensuring anonymity and protection against retaliation
- Establishing intake, triage, and case assignment workflows
- Setting service level agreements for issue response
- Integrating whistleblowing data into compliance dashboards
- Training case managers on handling sensitive disclosures
- Conducting impact assessments of reported concerns
- Communicating outcomes appropriately (without breaching confidentiality)
- Ensuring regulatory compliance of reporting mechanisms
Module 12: Performance Evaluation and Management Review - Defining key performance indicators for compliance effectiveness
- Tracking leading and lagging compliance metrics
- Designing management dashboards with board-level summaries
- Conducting regular management review meetings
- Preparing compliance scorecards and performance reports
- Analysing trends in incidents, training, and audit results
- Identifying systemic issues from aggregated data
- Linking compliance performance to business outcomes
- Assessing resource adequacy and budget alignment
- Documenting review outcomes and action plans
Module 13: Continuous Improvement and Gap Management - Establishing a continuous improvement cycle for compliance
- Conducting gap assessments against ISO 19600 requirements
- Prioritising and sequencing improvement initiatives
- Using PDCA (Plan-Do-Check-Act) in compliance evolution
- Learning from incidents, audits, and benchmarking
- Integrating lessons learned into policies and controls
- Managing change effectively within the compliance system
- Tracking improvement progress through milestones
- Engaging stakeholders in improvement efforts
- Scaling improvements across divisions and geographies
Module 14: Integration with Other Management Systems - Aligning ISO 19600 with ISO 9001 (Quality)
- Integrating with ISO 27001 (Information Security)
- Connecting to ISO 14001 (Environmental Management)
- Leveraging common clauses and shared documentation
- Coordinating audits and management reviews
- Harmonising risk assessments and internal controls
- Creating a unified management system manual
- Reducing duplication and compliance fatigue
- Streamlining reporting and training across systems
- Developing a single source of truth for governance
Module 15: Technology, Tools, and Automation Support - Selecting compliance management software platforms
- Assessing core features: policies, risks, controls, incidents
- Integrating with GRC, ERP, and HR systems
- Automating policy attestations and training reminders
- Using workflow engines for issue and remediation tracking
- Leveraging dashboards and real-time risk visualisation
- Ensuring data security and access controls
- Maintaining audit trails and version history
- Planning for scalability and cloud deployment
- Conducting vendor due diligence and SLA management
Module 16: Implementation Roadmap and Project Management - Developing a phased implementation plan for ISO 19600
- Defining milestones, deliverables, and success criteria
- Allocating resources and securing budget approval
- Building a cross-functional implementation team
- Managing stakeholder communication and expectations
- Running pilot programmes in high-risk divisions
- Using project management tools and timelines
- Tracking progress with implementation scorecards
- Navigating resistance and cultural inertia
- Driving momentum with quick wins and visibility
Module 17: Documentation, Records, and Audit Readiness - Creating the required documentation for ISO 19600
- Developing a compliance management system manual
- Documenting procedures for all key processes
- Managing document control: versions, approvals, access
- Establishing a centralised digital document repository
- Maintaining compliance records for regulators
- Ensuring record retention and archiving policies
- Preparing for internal and external audits
- Conducting mock audits and readiness assessments
- Responding to auditor questions with confidence
Module 18: Certification, Recognition, and Professional Growth - Understanding the value of a Certificate of Completion from The Art of Service
- Using the credential in your job profile and LinkedIn
- Showcasing implementation outcomes to your leadership
- Leveraging the course work for promotions and salary negotiations
- Building a portfolio of compliance deliverables
- Transitioning to leadership and advisory roles
- Networking with other certified professionals
- Staying current with ongoing updates and insights
- Preparing for advanced certifications and specialisations
- Joining the global community of certified compliance practitioners
- Identifying internal and external factors affecting compliance
- Mapping legal, regulatory, and contractual obligations by jurisdiction
- Conducting a compliance obligation inventory
- Using PESTEL analysis to assess macro-compliance risks
- Analysing organisational structure, culture, and operational complexity
- Identifying compliance-relevant interested parties
- Documenting compliance context in the management system
- Creating a dynamic risk-of-non-compliance register
- Linking organisational context to compliance objectives
- Risk horizon scanning: anticipating emerging compliance threats
Module 4: Compliance Risk Assessment and Prioritisation - Choosing the right risk assessment methodology for your environment
- Defining likelihood and impact criteria for compliance risks
- Developing a risk scoring matrix tailored to compliance
- Conducting risk workshops with legal, finance, and operations
- Documenting risk scenarios with root causes and failure modes
- Qualitative and quantitative risk evaluation techniques
- Identifying high-risk areas requiring immediate action
- Prioritising compliance initiatives based on risk criticality
- Linking risk assessments to control objectives
- Maintaining a living risk assessment with review triggers
Module 5: Policy Development and Standards Framework - Building a hierarchical compliance policy structure
- Drafting board-approved compliance policies: tone from the top
- Designing an enterprise-wide standards framework
- Creating divisional and regional policy variants with central oversight
- Incorporating ethical principles and anti-corruption standards
- Ensuring policy compliance with local laws and international standards
- Policy approval workflows and version control protocols
- Centralised policy repository design and governance
- Policy exception management and justification processes
- Publishing, communicating, and attesting to policy receipt
Module 6: Designing and Deploying Compliance Controls - Mapping controls to specific compliance obligations
- Designing preventive, detective, and corrective control mechanisms
- Integrating controls into business processes and workflows
- Using control libraries and ISO 19600 guidance for coverage
- Drafting control specifications and operating procedures
- Assigning control owners and monitoring responsibilities
- Embedding controls into digital systems and ERP platforms
- Testing control effectiveness through walkthroughs and samples
- Documenting control design and operation for auditors
- Balancing control strength with operational burden
Module 7: Roles, Responsibilities, and Competency Management - Defining compliance roles across the three lines of defence
- Assigning compliance accountabilities to business leaders
- Drafting job descriptions with embedded compliance duties
- Establishing a central compliance team structure and mandate
- Developing a compliance competency framework
- Assessing current team skills and training gaps
- Creating a compliance training roadmap for all levels
- Managing third-party and contractor compliance responsibilities
- Designing compliance incentive and accountability mechanisms
- Measuring role clarity and responsibility understanding
Module 8: Communication, Training, and Awareness Campaigns - Designing a multi-channel compliance communication strategy
- Creating engaging awareness content for diverse audiences
- Scheduling regular compliance updates and thematic campaigns
- Using newsletters, intranet, and digital signage effectively
- Developing role-specific training materials and messaging
- Conducting mandatory compliance training rollouts
- Ensuring accessibility and understanding across languages
- Tracking training completion and comprehension
- Measuring awareness through surveys and quizzes
- Creating a psychologically safe reporting culture
Module 9: Monitoring, Testing, and Audit Integration - Designing ongoing compliance monitoring protocols
- Developing a risk-based compliance testing plan
- Creating testing checklists aligned with control objectives
- Conducting internal compliance reviews and self-assessments
- Integrating compliance testing with operational audits
- Coordination with internal and external auditors
- Documenting monitoring results and evidence trails
- Identifying control gaps and weak points
- Automating monitoring through data analytics where possible
- Reporting findings to management and the compliance committee
Module 10: Issue Management, Investigation, and Remediation - Designing a centralised compliance issue management system
- Categorising and prioritising compliance incidents and findings
- Establishing investigation protocols and forensic readiness
- Conducting interviews, preserving evidence, and chain of custody
- Drafting investigation reports with root cause analysis
- Creating corrective and preventive action (CAPA) plans
- Assigning remediation owners and tracking closure
- Escalating issues to appropriate levels based on severity
- Monitoring remediation effectiveness over time
- Reporting on open issues and overdue actions to the board
Module 11: Whistleblowing and Reporting Channels - Designing a secure, confidential, and trusted reporting system
- Selecting reporting channel types: hotline, digital portal, email
- Ensuring anonymity and protection against retaliation
- Establishing intake, triage, and case assignment workflows
- Setting service level agreements for issue response
- Integrating whistleblowing data into compliance dashboards
- Training case managers on handling sensitive disclosures
- Conducting impact assessments of reported concerns
- Communicating outcomes appropriately (without breaching confidentiality)
- Ensuring regulatory compliance of reporting mechanisms
Module 12: Performance Evaluation and Management Review - Defining key performance indicators for compliance effectiveness
- Tracking leading and lagging compliance metrics
- Designing management dashboards with board-level summaries
- Conducting regular management review meetings
- Preparing compliance scorecards and performance reports
- Analysing trends in incidents, training, and audit results
- Identifying systemic issues from aggregated data
- Linking compliance performance to business outcomes
- Assessing resource adequacy and budget alignment
- Documenting review outcomes and action plans
Module 13: Continuous Improvement and Gap Management - Establishing a continuous improvement cycle for compliance
- Conducting gap assessments against ISO 19600 requirements
- Prioritising and sequencing improvement initiatives
- Using PDCA (Plan-Do-Check-Act) in compliance evolution
- Learning from incidents, audits, and benchmarking
- Integrating lessons learned into policies and controls
- Managing change effectively within the compliance system
- Tracking improvement progress through milestones
- Engaging stakeholders in improvement efforts
- Scaling improvements across divisions and geographies
Module 14: Integration with Other Management Systems - Aligning ISO 19600 with ISO 9001 (Quality)
- Integrating with ISO 27001 (Information Security)
- Connecting to ISO 14001 (Environmental Management)
- Leveraging common clauses and shared documentation
- Coordinating audits and management reviews
- Harmonising risk assessments and internal controls
- Creating a unified management system manual
- Reducing duplication and compliance fatigue
- Streamlining reporting and training across systems
- Developing a single source of truth for governance
Module 15: Technology, Tools, and Automation Support - Selecting compliance management software platforms
- Assessing core features: policies, risks, controls, incidents
- Integrating with GRC, ERP, and HR systems
- Automating policy attestations and training reminders
- Using workflow engines for issue and remediation tracking
- Leveraging dashboards and real-time risk visualisation
- Ensuring data security and access controls
- Maintaining audit trails and version history
- Planning for scalability and cloud deployment
- Conducting vendor due diligence and SLA management
Module 16: Implementation Roadmap and Project Management - Developing a phased implementation plan for ISO 19600
- Defining milestones, deliverables, and success criteria
- Allocating resources and securing budget approval
- Building a cross-functional implementation team
- Managing stakeholder communication and expectations
- Running pilot programmes in high-risk divisions
- Using project management tools and timelines
- Tracking progress with implementation scorecards
- Navigating resistance and cultural inertia
- Driving momentum with quick wins and visibility
Module 17: Documentation, Records, and Audit Readiness - Creating the required documentation for ISO 19600
- Developing a compliance management system manual
- Documenting procedures for all key processes
- Managing document control: versions, approvals, access
- Establishing a centralised digital document repository
- Maintaining compliance records for regulators
- Ensuring record retention and archiving policies
- Preparing for internal and external audits
- Conducting mock audits and readiness assessments
- Responding to auditor questions with confidence
Module 18: Certification, Recognition, and Professional Growth - Understanding the value of a Certificate of Completion from The Art of Service
- Using the credential in your job profile and LinkedIn
- Showcasing implementation outcomes to your leadership
- Leveraging the course work for promotions and salary negotiations
- Building a portfolio of compliance deliverables
- Transitioning to leadership and advisory roles
- Networking with other certified professionals
- Staying current with ongoing updates and insights
- Preparing for advanced certifications and specialisations
- Joining the global community of certified compliance practitioners
- Building a hierarchical compliance policy structure
- Drafting board-approved compliance policies: tone from the top
- Designing an enterprise-wide standards framework
- Creating divisional and regional policy variants with central oversight
- Incorporating ethical principles and anti-corruption standards
- Ensuring policy compliance with local laws and international standards
- Policy approval workflows and version control protocols
- Centralised policy repository design and governance
- Policy exception management and justification processes
- Publishing, communicating, and attesting to policy receipt
Module 6: Designing and Deploying Compliance Controls - Mapping controls to specific compliance obligations
- Designing preventive, detective, and corrective control mechanisms
- Integrating controls into business processes and workflows
- Using control libraries and ISO 19600 guidance for coverage
- Drafting control specifications and operating procedures
- Assigning control owners and monitoring responsibilities
- Embedding controls into digital systems and ERP platforms
- Testing control effectiveness through walkthroughs and samples
- Documenting control design and operation for auditors
- Balancing control strength with operational burden
Module 7: Roles, Responsibilities, and Competency Management - Defining compliance roles across the three lines of defence
- Assigning compliance accountabilities to business leaders
- Drafting job descriptions with embedded compliance duties
- Establishing a central compliance team structure and mandate
- Developing a compliance competency framework
- Assessing current team skills and training gaps
- Creating a compliance training roadmap for all levels
- Managing third-party and contractor compliance responsibilities
- Designing compliance incentive and accountability mechanisms
- Measuring role clarity and responsibility understanding
Module 8: Communication, Training, and Awareness Campaigns - Designing a multi-channel compliance communication strategy
- Creating engaging awareness content for diverse audiences
- Scheduling regular compliance updates and thematic campaigns
- Using newsletters, intranet, and digital signage effectively
- Developing role-specific training materials and messaging
- Conducting mandatory compliance training rollouts
- Ensuring accessibility and understanding across languages
- Tracking training completion and comprehension
- Measuring awareness through surveys and quizzes
- Creating a psychologically safe reporting culture
Module 9: Monitoring, Testing, and Audit Integration - Designing ongoing compliance monitoring protocols
- Developing a risk-based compliance testing plan
- Creating testing checklists aligned with control objectives
- Conducting internal compliance reviews and self-assessments
- Integrating compliance testing with operational audits
- Coordination with internal and external auditors
- Documenting monitoring results and evidence trails
- Identifying control gaps and weak points
- Automating monitoring through data analytics where possible
- Reporting findings to management and the compliance committee
Module 10: Issue Management, Investigation, and Remediation - Designing a centralised compliance issue management system
- Categorising and prioritising compliance incidents and findings
- Establishing investigation protocols and forensic readiness
- Conducting interviews, preserving evidence, and chain of custody
- Drafting investigation reports with root cause analysis
- Creating corrective and preventive action (CAPA) plans
- Assigning remediation owners and tracking closure
- Escalating issues to appropriate levels based on severity
- Monitoring remediation effectiveness over time
- Reporting on open issues and overdue actions to the board
Module 11: Whistleblowing and Reporting Channels - Designing a secure, confidential, and trusted reporting system
- Selecting reporting channel types: hotline, digital portal, email
- Ensuring anonymity and protection against retaliation
- Establishing intake, triage, and case assignment workflows
- Setting service level agreements for issue response
- Integrating whistleblowing data into compliance dashboards
- Training case managers on handling sensitive disclosures
- Conducting impact assessments of reported concerns
- Communicating outcomes appropriately (without breaching confidentiality)
- Ensuring regulatory compliance of reporting mechanisms
Module 12: Performance Evaluation and Management Review - Defining key performance indicators for compliance effectiveness
- Tracking leading and lagging compliance metrics
- Designing management dashboards with board-level summaries
- Conducting regular management review meetings
- Preparing compliance scorecards and performance reports
- Analysing trends in incidents, training, and audit results
- Identifying systemic issues from aggregated data
- Linking compliance performance to business outcomes
- Assessing resource adequacy and budget alignment
- Documenting review outcomes and action plans
Module 13: Continuous Improvement and Gap Management - Establishing a continuous improvement cycle for compliance
- Conducting gap assessments against ISO 19600 requirements
- Prioritising and sequencing improvement initiatives
- Using PDCA (Plan-Do-Check-Act) in compliance evolution
- Learning from incidents, audits, and benchmarking
- Integrating lessons learned into policies and controls
- Managing change effectively within the compliance system
- Tracking improvement progress through milestones
- Engaging stakeholders in improvement efforts
- Scaling improvements across divisions and geographies
Module 14: Integration with Other Management Systems - Aligning ISO 19600 with ISO 9001 (Quality)
- Integrating with ISO 27001 (Information Security)
- Connecting to ISO 14001 (Environmental Management)
- Leveraging common clauses and shared documentation
- Coordinating audits and management reviews
- Harmonising risk assessments and internal controls
- Creating a unified management system manual
- Reducing duplication and compliance fatigue
- Streamlining reporting and training across systems
- Developing a single source of truth for governance
Module 15: Technology, Tools, and Automation Support - Selecting compliance management software platforms
- Assessing core features: policies, risks, controls, incidents
- Integrating with GRC, ERP, and HR systems
- Automating policy attestations and training reminders
- Using workflow engines for issue and remediation tracking
- Leveraging dashboards and real-time risk visualisation
- Ensuring data security and access controls
- Maintaining audit trails and version history
- Planning for scalability and cloud deployment
- Conducting vendor due diligence and SLA management
Module 16: Implementation Roadmap and Project Management - Developing a phased implementation plan for ISO 19600
- Defining milestones, deliverables, and success criteria
- Allocating resources and securing budget approval
- Building a cross-functional implementation team
- Managing stakeholder communication and expectations
- Running pilot programmes in high-risk divisions
- Using project management tools and timelines
- Tracking progress with implementation scorecards
- Navigating resistance and cultural inertia
- Driving momentum with quick wins and visibility
Module 17: Documentation, Records, and Audit Readiness - Creating the required documentation for ISO 19600
- Developing a compliance management system manual
- Documenting procedures for all key processes
- Managing document control: versions, approvals, access
- Establishing a centralised digital document repository
- Maintaining compliance records for regulators
- Ensuring record retention and archiving policies
- Preparing for internal and external audits
- Conducting mock audits and readiness assessments
- Responding to auditor questions with confidence
Module 18: Certification, Recognition, and Professional Growth - Understanding the value of a Certificate of Completion from The Art of Service
- Using the credential in your job profile and LinkedIn
- Showcasing implementation outcomes to your leadership
- Leveraging the course work for promotions and salary negotiations
- Building a portfolio of compliance deliverables
- Transitioning to leadership and advisory roles
- Networking with other certified professionals
- Staying current with ongoing updates and insights
- Preparing for advanced certifications and specialisations
- Joining the global community of certified compliance practitioners
- Defining compliance roles across the three lines of defence
- Assigning compliance accountabilities to business leaders
- Drafting job descriptions with embedded compliance duties
- Establishing a central compliance team structure and mandate
- Developing a compliance competency framework
- Assessing current team skills and training gaps
- Creating a compliance training roadmap for all levels
- Managing third-party and contractor compliance responsibilities
- Designing compliance incentive and accountability mechanisms
- Measuring role clarity and responsibility understanding
Module 8: Communication, Training, and Awareness Campaigns - Designing a multi-channel compliance communication strategy
- Creating engaging awareness content for diverse audiences
- Scheduling regular compliance updates and thematic campaigns
- Using newsletters, intranet, and digital signage effectively
- Developing role-specific training materials and messaging
- Conducting mandatory compliance training rollouts
- Ensuring accessibility and understanding across languages
- Tracking training completion and comprehension
- Measuring awareness through surveys and quizzes
- Creating a psychologically safe reporting culture
Module 9: Monitoring, Testing, and Audit Integration - Designing ongoing compliance monitoring protocols
- Developing a risk-based compliance testing plan
- Creating testing checklists aligned with control objectives
- Conducting internal compliance reviews and self-assessments
- Integrating compliance testing with operational audits
- Coordination with internal and external auditors
- Documenting monitoring results and evidence trails
- Identifying control gaps and weak points
- Automating monitoring through data analytics where possible
- Reporting findings to management and the compliance committee
Module 10: Issue Management, Investigation, and Remediation - Designing a centralised compliance issue management system
- Categorising and prioritising compliance incidents and findings
- Establishing investigation protocols and forensic readiness
- Conducting interviews, preserving evidence, and chain of custody
- Drafting investigation reports with root cause analysis
- Creating corrective and preventive action (CAPA) plans
- Assigning remediation owners and tracking closure
- Escalating issues to appropriate levels based on severity
- Monitoring remediation effectiveness over time
- Reporting on open issues and overdue actions to the board
Module 11: Whistleblowing and Reporting Channels - Designing a secure, confidential, and trusted reporting system
- Selecting reporting channel types: hotline, digital portal, email
- Ensuring anonymity and protection against retaliation
- Establishing intake, triage, and case assignment workflows
- Setting service level agreements for issue response
- Integrating whistleblowing data into compliance dashboards
- Training case managers on handling sensitive disclosures
- Conducting impact assessments of reported concerns
- Communicating outcomes appropriately (without breaching confidentiality)
- Ensuring regulatory compliance of reporting mechanisms
Module 12: Performance Evaluation and Management Review - Defining key performance indicators for compliance effectiveness
- Tracking leading and lagging compliance metrics
- Designing management dashboards with board-level summaries
- Conducting regular management review meetings
- Preparing compliance scorecards and performance reports
- Analysing trends in incidents, training, and audit results
- Identifying systemic issues from aggregated data
- Linking compliance performance to business outcomes
- Assessing resource adequacy and budget alignment
- Documenting review outcomes and action plans
Module 13: Continuous Improvement and Gap Management - Establishing a continuous improvement cycle for compliance
- Conducting gap assessments against ISO 19600 requirements
- Prioritising and sequencing improvement initiatives
- Using PDCA (Plan-Do-Check-Act) in compliance evolution
- Learning from incidents, audits, and benchmarking
- Integrating lessons learned into policies and controls
- Managing change effectively within the compliance system
- Tracking improvement progress through milestones
- Engaging stakeholders in improvement efforts
- Scaling improvements across divisions and geographies
Module 14: Integration with Other Management Systems - Aligning ISO 19600 with ISO 9001 (Quality)
- Integrating with ISO 27001 (Information Security)
- Connecting to ISO 14001 (Environmental Management)
- Leveraging common clauses and shared documentation
- Coordinating audits and management reviews
- Harmonising risk assessments and internal controls
- Creating a unified management system manual
- Reducing duplication and compliance fatigue
- Streamlining reporting and training across systems
- Developing a single source of truth for governance
Module 15: Technology, Tools, and Automation Support - Selecting compliance management software platforms
- Assessing core features: policies, risks, controls, incidents
- Integrating with GRC, ERP, and HR systems
- Automating policy attestations and training reminders
- Using workflow engines for issue and remediation tracking
- Leveraging dashboards and real-time risk visualisation
- Ensuring data security and access controls
- Maintaining audit trails and version history
- Planning for scalability and cloud deployment
- Conducting vendor due diligence and SLA management
Module 16: Implementation Roadmap and Project Management - Developing a phased implementation plan for ISO 19600
- Defining milestones, deliverables, and success criteria
- Allocating resources and securing budget approval
- Building a cross-functional implementation team
- Managing stakeholder communication and expectations
- Running pilot programmes in high-risk divisions
- Using project management tools and timelines
- Tracking progress with implementation scorecards
- Navigating resistance and cultural inertia
- Driving momentum with quick wins and visibility
Module 17: Documentation, Records, and Audit Readiness - Creating the required documentation for ISO 19600
- Developing a compliance management system manual
- Documenting procedures for all key processes
- Managing document control: versions, approvals, access
- Establishing a centralised digital document repository
- Maintaining compliance records for regulators
- Ensuring record retention and archiving policies
- Preparing for internal and external audits
- Conducting mock audits and readiness assessments
- Responding to auditor questions with confidence
Module 18: Certification, Recognition, and Professional Growth - Understanding the value of a Certificate of Completion from The Art of Service
- Using the credential in your job profile and LinkedIn
- Showcasing implementation outcomes to your leadership
- Leveraging the course work for promotions and salary negotiations
- Building a portfolio of compliance deliverables
- Transitioning to leadership and advisory roles
- Networking with other certified professionals
- Staying current with ongoing updates and insights
- Preparing for advanced certifications and specialisations
- Joining the global community of certified compliance practitioners
- Designing ongoing compliance monitoring protocols
- Developing a risk-based compliance testing plan
- Creating testing checklists aligned with control objectives
- Conducting internal compliance reviews and self-assessments
- Integrating compliance testing with operational audits
- Coordination with internal and external auditors
- Documenting monitoring results and evidence trails
- Identifying control gaps and weak points
- Automating monitoring through data analytics where possible
- Reporting findings to management and the compliance committee
Module 10: Issue Management, Investigation, and Remediation - Designing a centralised compliance issue management system
- Categorising and prioritising compliance incidents and findings
- Establishing investigation protocols and forensic readiness
- Conducting interviews, preserving evidence, and chain of custody
- Drafting investigation reports with root cause analysis
- Creating corrective and preventive action (CAPA) plans
- Assigning remediation owners and tracking closure
- Escalating issues to appropriate levels based on severity
- Monitoring remediation effectiveness over time
- Reporting on open issues and overdue actions to the board
Module 11: Whistleblowing and Reporting Channels - Designing a secure, confidential, and trusted reporting system
- Selecting reporting channel types: hotline, digital portal, email
- Ensuring anonymity and protection against retaliation
- Establishing intake, triage, and case assignment workflows
- Setting service level agreements for issue response
- Integrating whistleblowing data into compliance dashboards
- Training case managers on handling sensitive disclosures
- Conducting impact assessments of reported concerns
- Communicating outcomes appropriately (without breaching confidentiality)
- Ensuring regulatory compliance of reporting mechanisms
Module 12: Performance Evaluation and Management Review - Defining key performance indicators for compliance effectiveness
- Tracking leading and lagging compliance metrics
- Designing management dashboards with board-level summaries
- Conducting regular management review meetings
- Preparing compliance scorecards and performance reports
- Analysing trends in incidents, training, and audit results
- Identifying systemic issues from aggregated data
- Linking compliance performance to business outcomes
- Assessing resource adequacy and budget alignment
- Documenting review outcomes and action plans
Module 13: Continuous Improvement and Gap Management - Establishing a continuous improvement cycle for compliance
- Conducting gap assessments against ISO 19600 requirements
- Prioritising and sequencing improvement initiatives
- Using PDCA (Plan-Do-Check-Act) in compliance evolution
- Learning from incidents, audits, and benchmarking
- Integrating lessons learned into policies and controls
- Managing change effectively within the compliance system
- Tracking improvement progress through milestones
- Engaging stakeholders in improvement efforts
- Scaling improvements across divisions and geographies
Module 14: Integration with Other Management Systems - Aligning ISO 19600 with ISO 9001 (Quality)
- Integrating with ISO 27001 (Information Security)
- Connecting to ISO 14001 (Environmental Management)
- Leveraging common clauses and shared documentation
- Coordinating audits and management reviews
- Harmonising risk assessments and internal controls
- Creating a unified management system manual
- Reducing duplication and compliance fatigue
- Streamlining reporting and training across systems
- Developing a single source of truth for governance
Module 15: Technology, Tools, and Automation Support - Selecting compliance management software platforms
- Assessing core features: policies, risks, controls, incidents
- Integrating with GRC, ERP, and HR systems
- Automating policy attestations and training reminders
- Using workflow engines for issue and remediation tracking
- Leveraging dashboards and real-time risk visualisation
- Ensuring data security and access controls
- Maintaining audit trails and version history
- Planning for scalability and cloud deployment
- Conducting vendor due diligence and SLA management
Module 16: Implementation Roadmap and Project Management - Developing a phased implementation plan for ISO 19600
- Defining milestones, deliverables, and success criteria
- Allocating resources and securing budget approval
- Building a cross-functional implementation team
- Managing stakeholder communication and expectations
- Running pilot programmes in high-risk divisions
- Using project management tools and timelines
- Tracking progress with implementation scorecards
- Navigating resistance and cultural inertia
- Driving momentum with quick wins and visibility
Module 17: Documentation, Records, and Audit Readiness - Creating the required documentation for ISO 19600
- Developing a compliance management system manual
- Documenting procedures for all key processes
- Managing document control: versions, approvals, access
- Establishing a centralised digital document repository
- Maintaining compliance records for regulators
- Ensuring record retention and archiving policies
- Preparing for internal and external audits
- Conducting mock audits and readiness assessments
- Responding to auditor questions with confidence
Module 18: Certification, Recognition, and Professional Growth - Understanding the value of a Certificate of Completion from The Art of Service
- Using the credential in your job profile and LinkedIn
- Showcasing implementation outcomes to your leadership
- Leveraging the course work for promotions and salary negotiations
- Building a portfolio of compliance deliverables
- Transitioning to leadership and advisory roles
- Networking with other certified professionals
- Staying current with ongoing updates and insights
- Preparing for advanced certifications and specialisations
- Joining the global community of certified compliance practitioners
- Designing a secure, confidential, and trusted reporting system
- Selecting reporting channel types: hotline, digital portal, email
- Ensuring anonymity and protection against retaliation
- Establishing intake, triage, and case assignment workflows
- Setting service level agreements for issue response
- Integrating whistleblowing data into compliance dashboards
- Training case managers on handling sensitive disclosures
- Conducting impact assessments of reported concerns
- Communicating outcomes appropriately (without breaching confidentiality)
- Ensuring regulatory compliance of reporting mechanisms
Module 12: Performance Evaluation and Management Review - Defining key performance indicators for compliance effectiveness
- Tracking leading and lagging compliance metrics
- Designing management dashboards with board-level summaries
- Conducting regular management review meetings
- Preparing compliance scorecards and performance reports
- Analysing trends in incidents, training, and audit results
- Identifying systemic issues from aggregated data
- Linking compliance performance to business outcomes
- Assessing resource adequacy and budget alignment
- Documenting review outcomes and action plans
Module 13: Continuous Improvement and Gap Management - Establishing a continuous improvement cycle for compliance
- Conducting gap assessments against ISO 19600 requirements
- Prioritising and sequencing improvement initiatives
- Using PDCA (Plan-Do-Check-Act) in compliance evolution
- Learning from incidents, audits, and benchmarking
- Integrating lessons learned into policies and controls
- Managing change effectively within the compliance system
- Tracking improvement progress through milestones
- Engaging stakeholders in improvement efforts
- Scaling improvements across divisions and geographies
Module 14: Integration with Other Management Systems - Aligning ISO 19600 with ISO 9001 (Quality)
- Integrating with ISO 27001 (Information Security)
- Connecting to ISO 14001 (Environmental Management)
- Leveraging common clauses and shared documentation
- Coordinating audits and management reviews
- Harmonising risk assessments and internal controls
- Creating a unified management system manual
- Reducing duplication and compliance fatigue
- Streamlining reporting and training across systems
- Developing a single source of truth for governance
Module 15: Technology, Tools, and Automation Support - Selecting compliance management software platforms
- Assessing core features: policies, risks, controls, incidents
- Integrating with GRC, ERP, and HR systems
- Automating policy attestations and training reminders
- Using workflow engines for issue and remediation tracking
- Leveraging dashboards and real-time risk visualisation
- Ensuring data security and access controls
- Maintaining audit trails and version history
- Planning for scalability and cloud deployment
- Conducting vendor due diligence and SLA management
Module 16: Implementation Roadmap and Project Management - Developing a phased implementation plan for ISO 19600
- Defining milestones, deliverables, and success criteria
- Allocating resources and securing budget approval
- Building a cross-functional implementation team
- Managing stakeholder communication and expectations
- Running pilot programmes in high-risk divisions
- Using project management tools and timelines
- Tracking progress with implementation scorecards
- Navigating resistance and cultural inertia
- Driving momentum with quick wins and visibility
Module 17: Documentation, Records, and Audit Readiness - Creating the required documentation for ISO 19600
- Developing a compliance management system manual
- Documenting procedures for all key processes
- Managing document control: versions, approvals, access
- Establishing a centralised digital document repository
- Maintaining compliance records for regulators
- Ensuring record retention and archiving policies
- Preparing for internal and external audits
- Conducting mock audits and readiness assessments
- Responding to auditor questions with confidence
Module 18: Certification, Recognition, and Professional Growth - Understanding the value of a Certificate of Completion from The Art of Service
- Using the credential in your job profile and LinkedIn
- Showcasing implementation outcomes to your leadership
- Leveraging the course work for promotions and salary negotiations
- Building a portfolio of compliance deliverables
- Transitioning to leadership and advisory roles
- Networking with other certified professionals
- Staying current with ongoing updates and insights
- Preparing for advanced certifications and specialisations
- Joining the global community of certified compliance practitioners
- Establishing a continuous improvement cycle for compliance
- Conducting gap assessments against ISO 19600 requirements
- Prioritising and sequencing improvement initiatives
- Using PDCA (Plan-Do-Check-Act) in compliance evolution
- Learning from incidents, audits, and benchmarking
- Integrating lessons learned into policies and controls
- Managing change effectively within the compliance system
- Tracking improvement progress through milestones
- Engaging stakeholders in improvement efforts
- Scaling improvements across divisions and geographies
Module 14: Integration with Other Management Systems - Aligning ISO 19600 with ISO 9001 (Quality)
- Integrating with ISO 27001 (Information Security)
- Connecting to ISO 14001 (Environmental Management)
- Leveraging common clauses and shared documentation
- Coordinating audits and management reviews
- Harmonising risk assessments and internal controls
- Creating a unified management system manual
- Reducing duplication and compliance fatigue
- Streamlining reporting and training across systems
- Developing a single source of truth for governance
Module 15: Technology, Tools, and Automation Support - Selecting compliance management software platforms
- Assessing core features: policies, risks, controls, incidents
- Integrating with GRC, ERP, and HR systems
- Automating policy attestations and training reminders
- Using workflow engines for issue and remediation tracking
- Leveraging dashboards and real-time risk visualisation
- Ensuring data security and access controls
- Maintaining audit trails and version history
- Planning for scalability and cloud deployment
- Conducting vendor due diligence and SLA management
Module 16: Implementation Roadmap and Project Management - Developing a phased implementation plan for ISO 19600
- Defining milestones, deliverables, and success criteria
- Allocating resources and securing budget approval
- Building a cross-functional implementation team
- Managing stakeholder communication and expectations
- Running pilot programmes in high-risk divisions
- Using project management tools and timelines
- Tracking progress with implementation scorecards
- Navigating resistance and cultural inertia
- Driving momentum with quick wins and visibility
Module 17: Documentation, Records, and Audit Readiness - Creating the required documentation for ISO 19600
- Developing a compliance management system manual
- Documenting procedures for all key processes
- Managing document control: versions, approvals, access
- Establishing a centralised digital document repository
- Maintaining compliance records for regulators
- Ensuring record retention and archiving policies
- Preparing for internal and external audits
- Conducting mock audits and readiness assessments
- Responding to auditor questions with confidence
Module 18: Certification, Recognition, and Professional Growth - Understanding the value of a Certificate of Completion from The Art of Service
- Using the credential in your job profile and LinkedIn
- Showcasing implementation outcomes to your leadership
- Leveraging the course work for promotions and salary negotiations
- Building a portfolio of compliance deliverables
- Transitioning to leadership and advisory roles
- Networking with other certified professionals
- Staying current with ongoing updates and insights
- Preparing for advanced certifications and specialisations
- Joining the global community of certified compliance practitioners
- Selecting compliance management software platforms
- Assessing core features: policies, risks, controls, incidents
- Integrating with GRC, ERP, and HR systems
- Automating policy attestations and training reminders
- Using workflow engines for issue and remediation tracking
- Leveraging dashboards and real-time risk visualisation
- Ensuring data security and access controls
- Maintaining audit trails and version history
- Planning for scalability and cloud deployment
- Conducting vendor due diligence and SLA management
Module 16: Implementation Roadmap and Project Management - Developing a phased implementation plan for ISO 19600
- Defining milestones, deliverables, and success criteria
- Allocating resources and securing budget approval
- Building a cross-functional implementation team
- Managing stakeholder communication and expectations
- Running pilot programmes in high-risk divisions
- Using project management tools and timelines
- Tracking progress with implementation scorecards
- Navigating resistance and cultural inertia
- Driving momentum with quick wins and visibility
Module 17: Documentation, Records, and Audit Readiness - Creating the required documentation for ISO 19600
- Developing a compliance management system manual
- Documenting procedures for all key processes
- Managing document control: versions, approvals, access
- Establishing a centralised digital document repository
- Maintaining compliance records for regulators
- Ensuring record retention and archiving policies
- Preparing for internal and external audits
- Conducting mock audits and readiness assessments
- Responding to auditor questions with confidence
Module 18: Certification, Recognition, and Professional Growth - Understanding the value of a Certificate of Completion from The Art of Service
- Using the credential in your job profile and LinkedIn
- Showcasing implementation outcomes to your leadership
- Leveraging the course work for promotions and salary negotiations
- Building a portfolio of compliance deliverables
- Transitioning to leadership and advisory roles
- Networking with other certified professionals
- Staying current with ongoing updates and insights
- Preparing for advanced certifications and specialisations
- Joining the global community of certified compliance practitioners
- Creating the required documentation for ISO 19600
- Developing a compliance management system manual
- Documenting procedures for all key processes
- Managing document control: versions, approvals, access
- Establishing a centralised digital document repository
- Maintaining compliance records for regulators
- Ensuring record retention and archiving policies
- Preparing for internal and external audits
- Conducting mock audits and readiness assessments
- Responding to auditor questions with confidence