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ISO 20121; A Complete Guide to Sustainable Event Management

ISO 20121; A Complete Guide to Sustainable Event Management

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ISO 20121: A Complete Guide to Sustainable Event Management



Course Overview

This comprehensive course provides a thorough understanding of the principles and practices of sustainable event management, as outlined in the ISO 20121 standard. Participants will gain the knowledge and skills necessary to plan, manage, and deliver sustainable events that minimize environmental, social, and economic impacts.



Course Objectives

  • Understand the principles and benefits of sustainable event management
  • Learn how to apply the ISO 20121 standard to event management
  • Develop skills in assessing and mitigating event-related impacts
  • Gain knowledge of sustainable event management best practices
  • Understand how to engage stakeholders and promote sustainability
  • Develop a comprehensive sustainable event management plan


Course Outline

Module 1: Introduction to Sustainable Event Management

  • Defining sustainable event management
  • Benefits of sustainable event management
  • Overview of the ISO 20121 standard
  • Principles of sustainable event management

Module 2: Event Management and Sustainability

  • Understanding event-related impacts
  • Assessing and mitigating event-related impacts
  • Sustainable event management best practices
  • Engaging stakeholders and promoting sustainability

Module 3: ISO 20121 Standard

  • Overview of the ISO 20121 standard
  • Key components of the ISO 20121 standard
  • Implementing the ISO 20121 standard
  • Auditing and certification

Module 4: Sustainable Event Management Planning

  • Developing a comprehensive sustainable event management plan
  • Setting sustainability objectives and targets
  • Identifying and assessing event-related impacts
  • Developing mitigation strategies

Module 5: Sustainable Event Management in Practice

  • Case studies of sustainable events
  • Best practices in sustainable event management
  • Challenges and opportunities in sustainable event management
  • Future trends in sustainable event management

Module 6: Engaging Stakeholders and Promoting Sustainability

  • Identifying and engaging stakeholders
  • Communicating sustainability messages
  • Promoting sustainability through marketing and branding
  • Measuring and reporting sustainability performance

Module 7: Sustainable Event Management and Supply Chain Management

  • Understanding the role of supply chain management in sustainable event management
  • Assessing and mitigating supply chain-related impacts
  • Sustainable procurement practices
  • Managing supply chain risks

Module 8: Sustainable Event Management and Waste Management

  • Understanding the role of waste management in sustainable event management
  • Assessing and mitigating waste-related impacts
  • Sustainable waste management practices
  • Reducing, reusing, and recycling waste

Module 9: Sustainable Event Management and Energy Management

  • Understanding the role of energy management in sustainable event management
  • Assessing and mitigating energy-related impacts
  • Sustainable energy management practices
  • Renewable energy sources

Module 10: Sustainable Event Management and Water Management

  • Understanding the role of water management in sustainable event management
  • Assessing and mitigating water-related impacts
  • Sustainable water management practices
  • Conserving water resources

Module 11: Sustainable Event Management and Transportation Management

  • Understanding the role of transportation management in sustainable event management
  • Assessing and mitigating transportation-related impacts
  • Sustainable transportation management practices
  • Reducing carbon emissions from transportation

Module 12: Sustainable Event Management and Accommodation Management

  • Understanding the role of accommodation management in sustainable event management
  • Assessing and mitigating accommodation-related impacts
  • Sustainable accommodation management practices
  • Reducing waste and energy consumption in accommodations

Module 13: Sustainable Event Management and Food and Beverage Management

  • Understanding the role of food and beverage management in sustainable event management
  • Assessing and mitigating food and beverage-related impacts
  • Sustainable food and beverage management practices
  • Reducing waste and increasing sustainability in food and beverage operations

Module 14: Sustainable Event Management and Stakeholder Engagement

  • Understanding the role of stakeholder engagement in sustainable event management
  • Identifying and engaging stakeholders
  • Communicating sustainability messages to stakeholders
  • Building stakeholder relationships

Module 15: Sustainable Event Management and Marketing and Communication

  • Understanding the role of marketing and communication in sustainable event management
  • Developing a marketing and communication strategy
  • Promoting sustainability through marketing and communication
  • Measuring and reporting marketing and communication effectiveness

Module 16: Sustainable Event Management and Evaluation and Reporting

  • Understanding the importance of evaluation and reporting in sustainable event management
  • Developing an evaluation and reporting framework
  • Measuring and reporting sustainability performance
  • Using evaluation and reporting to improve sustainability

Module 17: Sustainable Event Management and Certification and Compliance

  • Understanding the role of certification and compliance in sustainable event management
  • Overview of certification schemes and standards
  • Achieving certification and compliance
  • Maintaining certification and compliance

Module 18: Sustainable Event Management and Risk Management

  • Understanding the role of risk management in sustainable event management
  • Identifying and assessing risks
  • Developing and implementing risk mitigation strategies
  • Monitoring and reviewing risk management

Module 19: Sustainable Event Management and Innovation and Technology

  • Understanding the role of innovation and technology in sustainable event management
  • Overview of innovative technologies and solutions
  • Implementing innovation and technology in sustainable event management
  • Measuring and reporting the impact of innovation and technology

Module 20: Sustainable Event Management and Leadership and Management

  • Understanding the role of leadership and management in sustainable event management
  • Developing a leadership and management strategy
  • Leading and managing sustainable event management teams
  • Building a culture of sustainability


Certificate of Completion

Upon completing this course, participants will receive a Certificate of Completion issued by The Art of Service.



Course Features

  • Interactive and engaging course content
  • Comprehensive and up-to-date course materials
  • Personalized learning experience
  • Practical and real-world applications
  • High-quality content and expert instructors
  • Certificate of Completion upon completion
  • Flexible learning schedule
  • User-friendly and mobile-accessible course platform
  • Community-driven learning environment
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking
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