ISO 20121 Event Sustainability Management System Implementation Checklist and Audit Preparation Guide Course Curriculum
Course Overview This comprehensive course is designed to equip participants with the knowledge and skills necessary to implement an Event Sustainability Management System (ESMS) based on the ISO 20121 standard. Upon completion, participants will receive a certificate issued by The Art of Service.
Course Objectives - Understand the principles and requirements of ISO 20121
- Develop an Event Sustainability Management System (ESMS)
- Implement an ESMS in accordance with ISO 20121
- Prepare for an ISO 20121 audit
- Maintain and continually improve the ESMS
Course Outline Module 1: Introduction to ISO 20121
- Overview of ISO 20121
- Benefits of implementing an ESMS
- Key concepts and terminology
- Understanding the ISO 20121 standard
Module 2: Event Sustainability Management System (ESMS) Principles
- ESMS framework
- Sustainability principles
- Stakeholder engagement
- Identifying and assessing sustainability issues
Module 3: Planning and Implementing an ESMS
- Developing an ESMS policy
- Setting sustainability objectives
- Identifying and assessing risks and opportunities
- Developing an ESMS implementation plan
Module 4: ESMS Documentation and Records
- Documenting the ESMS
- Maintaining records
- Document control
- Records management
Module 5: Operational Control and Sustainability Performance
- Operational control measures
- Sustainability performance indicators
- Monitoring and measurement
- Corrective action and preventive action
Module 6: Internal Audit and Management Review
- Internal audit principles
- Conducting an internal audit
- Management review
- Continual improvement
Module 7: Audit Preparation and Certification
- Audit preparation
- Certification process
- Maintaining certification
- Surveillance audits
Module 8: Case Studies and Best Practices
- Real-world examples of ESMS implementation
- Best practices in event sustainability
- Lessons learned
- Applying the knowledge
Course Features - Interactive: Engaging multimedia content, quizzes, and assessments
- Comprehensive: In-depth coverage of ISO 20121 and ESMS implementation
- Personalized: Learn at your own pace and convenience
- Up-to-date: Latest information and best practices in event sustainability
- Practical: Real-world applications and case studies
- High-quality content: Developed by expert instructors
- Certification: Receive a certificate upon completion issued by The Art of Service
- Flexible learning: Access the course from anywhere, at any time
- User-friendly: Easy-to-use platform and navigation
- Mobile-accessible: Learn on-the-go
- Community-driven: Discussion forums and networking opportunities
- Actionable insights: Practical knowledge and skills
- Hands-on projects: Apply your knowledge to real-world scenarios
- Bite-sized lessons: Manageable chunks of learning
- Lifetime access: Return to the course materials at any time
- Gamification: Engaging learning experience
- Progress tracking: Monitor your progress and achievements
Course Outcomes Upon completion of this course, participants will be able to: - Develop and implement an effective ESMS based on ISO 20121
- Understand the requirements of the ISO 20121 standard
- Prepare for an ISO 20121 audit
- Maintain and continually improve the ESMS
- Apply best practices in event sustainability
Receive a certificate upon completion issued by The Art of Service,
- Understand the principles and requirements of ISO 20121
- Develop an Event Sustainability Management System (ESMS)
- Implement an ESMS in accordance with ISO 20121
- Prepare for an ISO 20121 audit
- Maintain and continually improve the ESMS
Course Outline Module 1: Introduction to ISO 20121
- Overview of ISO 20121
- Benefits of implementing an ESMS
- Key concepts and terminology
- Understanding the ISO 20121 standard
Module 2: Event Sustainability Management System (ESMS) Principles
- ESMS framework
- Sustainability principles
- Stakeholder engagement
- Identifying and assessing sustainability issues
Module 3: Planning and Implementing an ESMS
- Developing an ESMS policy
- Setting sustainability objectives
- Identifying and assessing risks and opportunities
- Developing an ESMS implementation plan
Module 4: ESMS Documentation and Records
- Documenting the ESMS
- Maintaining records
- Document control
- Records management
Module 5: Operational Control and Sustainability Performance
- Operational control measures
- Sustainability performance indicators
- Monitoring and measurement
- Corrective action and preventive action
Module 6: Internal Audit and Management Review
- Internal audit principles
- Conducting an internal audit
- Management review
- Continual improvement
Module 7: Audit Preparation and Certification
- Audit preparation
- Certification process
- Maintaining certification
- Surveillance audits
Module 8: Case Studies and Best Practices
- Real-world examples of ESMS implementation
- Best practices in event sustainability
- Lessons learned
- Applying the knowledge
Course Features - Interactive: Engaging multimedia content, quizzes, and assessments
- Comprehensive: In-depth coverage of ISO 20121 and ESMS implementation
- Personalized: Learn at your own pace and convenience
- Up-to-date: Latest information and best practices in event sustainability
- Practical: Real-world applications and case studies
- High-quality content: Developed by expert instructors
- Certification: Receive a certificate upon completion issued by The Art of Service
- Flexible learning: Access the course from anywhere, at any time
- User-friendly: Easy-to-use platform and navigation
- Mobile-accessible: Learn on-the-go
- Community-driven: Discussion forums and networking opportunities
- Actionable insights: Practical knowledge and skills
- Hands-on projects: Apply your knowledge to real-world scenarios
- Bite-sized lessons: Manageable chunks of learning
- Lifetime access: Return to the course materials at any time
- Gamification: Engaging learning experience
- Progress tracking: Monitor your progress and achievements
Course Outcomes Upon completion of this course, participants will be able to: - Develop and implement an effective ESMS based on ISO 20121
- Understand the requirements of the ISO 20121 standard
- Prepare for an ISO 20121 audit
- Maintain and continually improve the ESMS
- Apply best practices in event sustainability
Receive a certificate upon completion issued by The Art of Service,
- Interactive: Engaging multimedia content, quizzes, and assessments
- Comprehensive: In-depth coverage of ISO 20121 and ESMS implementation
- Personalized: Learn at your own pace and convenience
- Up-to-date: Latest information and best practices in event sustainability
- Practical: Real-world applications and case studies
- High-quality content: Developed by expert instructors
- Certification: Receive a certificate upon completion issued by The Art of Service
- Flexible learning: Access the course from anywhere, at any time
- User-friendly: Easy-to-use platform and navigation
- Mobile-accessible: Learn on-the-go
- Community-driven: Discussion forums and networking opportunities
- Actionable insights: Practical knowledge and skills
- Hands-on projects: Apply your knowledge to real-world scenarios
- Bite-sized lessons: Manageable chunks of learning
- Lifetime access: Return to the course materials at any time
- Gamification: Engaging learning experience
- Progress tracking: Monitor your progress and achievements