ISO 21001 (EOMS) Design and Development of Educational Products and Services: A Step-by-Step Implementation Guide
Course Overview This comprehensive course provides a step-by-step guide to designing and developing educational products and services using the ISO 21001 (EOMS) standard. Participants will learn how to implement a management system that focuses on the provision of educational products and services that meet learners' and other customers' requirements.
Course Objectives - Understand the principles and requirements of the ISO 21001 (EOMS) standard
- Learn how to design and develop educational products and services that meet learners' and other customers' requirements
- Understand how to implement a management system that focuses on the provision of educational products and services
- Gain the knowledge and skills to improve the quality and effectiveness of educational products and services
Course Outline Module 1: Introduction to ISO 21001 (EOMS)
- Overview of the ISO 21001 (EOMS) standard
- Benefits of implementing ISO 21001 (EOMS)
- Key principles and requirements of the standard
Module 2: Educational Organization Management System (EOMS)
- Definition and scope of an EOMS
- Key components of an EOMS
- Benefits of implementing an EOMS
Module 3: Design and Development of Educational Products and Services
- Understanding learners' and other customers' requirements
- Designing educational products and services that meet requirements
- Developing educational products and services that meet requirements
Module 4: Implementation of an EOMS
- Establishing an EOMS
- Implementing an EOMS
- Maintaining and continually improving an EOMS
Module 5: Leadership and Commitment
- Leadership and commitment to an EOMS
- Establishing a quality policy
- Defining roles, responsibilities, and authorities
Module 6: Planning for an EOMS
- Defining objectives and targets
- Establishing a quality management plan
- Identifying and addressing risks and opportunities
Module 7: Support for an EOMS
- Providing resources for an EOMS
- Establishing a competence framework
- Awareness and communication
Module 8: Operation of an EOMS
- Planning and control of educational products and services
- Requirements for products and services
- Design and development of products and services
Module 9: Performance Evaluation and Improvement
- Monitoring, measurement, analysis, and evaluation
- Internal audit and management review
- Continual improvement
Module 10: Certification and Accreditation
- Understanding certification and accreditation
- Preparing for certification and accreditation
- Maintaining certification and accreditation
Course Features - Interactive and engaging: The course includes interactive elements, such as quizzes, games, and discussions, to keep participants engaged and motivated.
- Comprehensive: The course covers all aspects of the ISO 21001 (EOMS) standard and provides a comprehensive understanding of how to design and develop educational products and services.
- Personalized: Participants can learn at their own pace and access the course materials at any time.
- Up-to-date: The course is updated regularly to reflect changes to the ISO 21001 (EOMS) standard and best practices in educational product and service development.
- Practical: The course provides practical examples and case studies to illustrate the application of the ISO 21001 (EOMS) standard.
- Real-world applications: The course shows how the ISO 21001 (EOMS) standard can be applied in real-world settings.
- High-quality content: The course materials are of high quality and are designed to provide a comprehensive understanding of the ISO 21001 (EOMS) standard.
- Expert instructors: The course is taught by expert instructors who have extensive experience in educational product and service development and the ISO 21001 (EOMS) standard.
- Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
- Flexible learning: The course can be accessed from any device, at any time, and participants can learn at their own pace.
- User-friendly: The course platform is user-friendly and easy to navigate.
- Mobile-accessible: The course can be accessed from any mobile device.
- Community-driven: The course provides opportunities for participants to connect with each other and with the instructor.
- Actionable insights: The course provides actionable insights and practical advice on how to design and develop educational products and services.
- Hands-on projects: The course includes hands-on projects and activities to help participants apply their knowledge and skills.
- Bite-sized lessons: The course is divided into bite-sized lessons that are easy to digest and understand.
- Lifetime access: Participants have lifetime access to the course materials and can review them at any time.
- Gamification: The course includes gamification elements, such as badges and points, to make learning fun and engaging.
- Progress tracking: The course platform tracks participants' progress and provides feedback on their performance.
,
- Understand the principles and requirements of the ISO 21001 (EOMS) standard
- Learn how to design and develop educational products and services that meet learners' and other customers' requirements
- Understand how to implement a management system that focuses on the provision of educational products and services
- Gain the knowledge and skills to improve the quality and effectiveness of educational products and services
Course Outline Module 1: Introduction to ISO 21001 (EOMS)
- Overview of the ISO 21001 (EOMS) standard
- Benefits of implementing ISO 21001 (EOMS)
- Key principles and requirements of the standard
Module 2: Educational Organization Management System (EOMS)
- Definition and scope of an EOMS
- Key components of an EOMS
- Benefits of implementing an EOMS
Module 3: Design and Development of Educational Products and Services
- Understanding learners' and other customers' requirements
- Designing educational products and services that meet requirements
- Developing educational products and services that meet requirements
Module 4: Implementation of an EOMS
- Establishing an EOMS
- Implementing an EOMS
- Maintaining and continually improving an EOMS
Module 5: Leadership and Commitment
- Leadership and commitment to an EOMS
- Establishing a quality policy
- Defining roles, responsibilities, and authorities
Module 6: Planning for an EOMS
- Defining objectives and targets
- Establishing a quality management plan
- Identifying and addressing risks and opportunities
Module 7: Support for an EOMS
- Providing resources for an EOMS
- Establishing a competence framework
- Awareness and communication
Module 8: Operation of an EOMS
- Planning and control of educational products and services
- Requirements for products and services
- Design and development of products and services
Module 9: Performance Evaluation and Improvement
- Monitoring, measurement, analysis, and evaluation
- Internal audit and management review
- Continual improvement
Module 10: Certification and Accreditation
- Understanding certification and accreditation
- Preparing for certification and accreditation
- Maintaining certification and accreditation
Course Features - Interactive and engaging: The course includes interactive elements, such as quizzes, games, and discussions, to keep participants engaged and motivated.
- Comprehensive: The course covers all aspects of the ISO 21001 (EOMS) standard and provides a comprehensive understanding of how to design and develop educational products and services.
- Personalized: Participants can learn at their own pace and access the course materials at any time.
- Up-to-date: The course is updated regularly to reflect changes to the ISO 21001 (EOMS) standard and best practices in educational product and service development.
- Practical: The course provides practical examples and case studies to illustrate the application of the ISO 21001 (EOMS) standard.
- Real-world applications: The course shows how the ISO 21001 (EOMS) standard can be applied in real-world settings.
- High-quality content: The course materials are of high quality and are designed to provide a comprehensive understanding of the ISO 21001 (EOMS) standard.
- Expert instructors: The course is taught by expert instructors who have extensive experience in educational product and service development and the ISO 21001 (EOMS) standard.
- Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
- Flexible learning: The course can be accessed from any device, at any time, and participants can learn at their own pace.
- User-friendly: The course platform is user-friendly and easy to navigate.
- Mobile-accessible: The course can be accessed from any mobile device.
- Community-driven: The course provides opportunities for participants to connect with each other and with the instructor.
- Actionable insights: The course provides actionable insights and practical advice on how to design and develop educational products and services.
- Hands-on projects: The course includes hands-on projects and activities to help participants apply their knowledge and skills.
- Bite-sized lessons: The course is divided into bite-sized lessons that are easy to digest and understand.
- Lifetime access: Participants have lifetime access to the course materials and can review them at any time.
- Gamification: The course includes gamification elements, such as badges and points, to make learning fun and engaging.
- Progress tracking: The course platform tracks participants' progress and provides feedback on their performance.
,
- Interactive and engaging: The course includes interactive elements, such as quizzes, games, and discussions, to keep participants engaged and motivated.
- Comprehensive: The course covers all aspects of the ISO 21001 (EOMS) standard and provides a comprehensive understanding of how to design and develop educational products and services.
- Personalized: Participants can learn at their own pace and access the course materials at any time.
- Up-to-date: The course is updated regularly to reflect changes to the ISO 21001 (EOMS) standard and best practices in educational product and service development.
- Practical: The course provides practical examples and case studies to illustrate the application of the ISO 21001 (EOMS) standard.
- Real-world applications: The course shows how the ISO 21001 (EOMS) standard can be applied in real-world settings.
- High-quality content: The course materials are of high quality and are designed to provide a comprehensive understanding of the ISO 21001 (EOMS) standard.
- Expert instructors: The course is taught by expert instructors who have extensive experience in educational product and service development and the ISO 21001 (EOMS) standard.
- Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
- Flexible learning: The course can be accessed from any device, at any time, and participants can learn at their own pace.
- User-friendly: The course platform is user-friendly and easy to navigate.
- Mobile-accessible: The course can be accessed from any mobile device.
- Community-driven: The course provides opportunities for participants to connect with each other and with the instructor.
- Actionable insights: The course provides actionable insights and practical advice on how to design and develop educational products and services.
- Hands-on projects: The course includes hands-on projects and activities to help participants apply their knowledge and skills.
- Bite-sized lessons: The course is divided into bite-sized lessons that are easy to digest and understand.
- Lifetime access: Participants have lifetime access to the course materials and can review them at any time.
- Gamification: The course includes gamification elements, such as badges and points, to make learning fun and engaging.
- Progress tracking: The course platform tracks participants' progress and provides feedback on their performance.