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ISO 21001 Implementation and Management Essentials Checklist Course

ISO 21001 Implementation and Management Essentials Checklist Course

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ISO 21001:2018 Implementation and Management Essentials Checklist Course Curriculum

This comprehensive course is designed to equip participants with the knowledge and skills necessary to implement and manage an Educational Organization Management System (EOMS) based on the ISO 21001:2018 standard.



Course Overview

The ISO 21001:2018 Implementation and Management Essentials Checklist Course is a detailed and interactive program that covers the essential requirements of the ISO 21001:2018 standard. The course is divided into 10 modules, each focusing on a specific aspect of EOMS implementation and management.



Course Outline

Module 1: Introduction to ISO 21001:2018

  • Understanding the ISO 21001:2018 standard and its purpose
  • Benefits of implementing an EOMS
  • Overview of the EOMS framework
  • Key concepts and terminology

Module 2: EOMS Framework and Structure

  • Understanding the EOMS framework and its components
  • Identifying the organization's context and stakeholders
  • Establishing the EOMS scope and boundaries
  • Developing the EOMS policy and objectives

Module 3: Leadership and Commitment

  • Understanding the role of leadership in EOMS implementation
  • Demonstrating commitment to the EOMS
  • Establishing the EOMS governance structure
  • Defining roles and responsibilities

Module 4: Planning and Risk Management

  • Understanding the risk-based approach to EOMS implementation
  • Identifying and assessing risks and opportunities
  • Developing risk management strategies
  • Establishing EOMS objectives and planning to achieve them

Module 5: Support and Resource Management

  • Understanding the resources required for EOMS implementation
  • Establishing the infrastructure and support systems
  • Managing human resources and competence
  • Awareness and communication

Module 6: Operation and Service Delivery

  • Understanding the operational processes and controls
  • Designing and delivering educational services
  • Managing service delivery and monitoring performance
  • Identifying and controlling outsourced processes

Module 7: Performance Evaluation and Monitoring

  • Understanding the monitoring and measurement requirements
  • Establishing performance indicators and metrics
  • Conducting internal audits and management review
  • Analyzing and using data for improvement

Module 8: Continual Improvement and Innovation

  • Understanding the continual improvement process
  • Identifying opportunities for improvement
  • Implementing corrective actions and preventive measures
  • Fostering a culture of innovation and improvement

Module 9: EOMS Implementation and Certification

  • Understanding the EOMS implementation roadmap
  • Preparing for EOMS certification
  • Managing the certification audit process
  • Maintaining EOMS certification

Module 10: Sustaining and Improving the EOMS

  • Understanding the importance of sustaining the EOMS
  • Maintaining EOMS momentum and stakeholder engagement
  • Continuously monitoring and improving the EOMS
  • Staying up-to-date with changes to the ISO 21001:2018 standard


Course Benefits

Upon completion of this course, participants will:

  • Gain a comprehensive understanding of the ISO 21001:2018 standard and its requirements
  • Be able to implement and manage an EOMS that meets the standard's requirements
  • Understand the importance of leadership and commitment in EOMS implementation
  • Be able to identify and manage risks and opportunities
  • Understand the importance of continual improvement and innovation
  • Receive a Certificate of Completion issued by The Art of Service


Course Features

This course is designed to be:

  • Interactive: Engaging and participatory, with opportunities for discussion and feedback
  • Comprehensive: Covering all the essential requirements of the ISO 21001:2018 standard
  • Personalized: Tailored to meet the needs of individual participants
  • Up-to-date: Based on the latest version of the ISO 21001:2018 standard
  • Practical: Focused on real-world applications and case studies
  • Flexible: Available online, with lifetime access to course materials
  • User-friendly: Easy to navigate, with clear instructions and guidance
  • Mobile-accessible: Accessible on a range of devices, including smartphones and tablets
  • Community-driven: With opportunities for discussion and networking with other participants
By the end of this course, participants will have gained the knowledge, skills, and confidence to implement and manage an EOMS that meets the requirements of the ISO 21001:2018 standard.

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