A tailored course, built for your situation
Deeper Command of ISO 22301 for Business Continuity Leadership
Become the internal benchmark for operational resilience at Rackspace Technology
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Generic compliance training leaves practitioners unprepared to lead real-world continuity initiatives
The situation this course is for
Most ISO 22301 materials focus on theory, not execution. They don’t equip you to build a living Business Continuity Management System (BCMS), align stakeholders, or produce audit-ready documentation. As a result, even experienced professionals hesitate when asked to own the framework end to end.
Who this is for
Mid-career Business Operations professional in a technology or cloud services firm, responsible for continuity planning, risk coordination, or operational resilience. Works cross-functionally but lacks formal authority, yet expected to drive outcomes. Values clarity, execution speed, and recognition as a go-to expert.
Who this is not for
Entry-level admins, external auditors, or executives seeking board-level summaries. This is not for those looking for a certification cram course or a generic overview of standards.
What you walk away with
- Design and document a fully compliant ISO 22301 BCMS tailored to a technology operations environment
- Lead internal stakeholder alignment on business impact analysis and recovery objectives
- Produce audit-ready Statement of Applicability (SoA) and risk treatment plans
- Respond confidently to internal and external assessments on continuity readiness
- Establish yourself as the go-to practitioner for ISO 22301 across departments
The 12 modules (with all 144 chapters)
Module 1. Understanding ISO 22301 Foundations
Grasp the structure, intent, and scope of ISO 22301 within a technology-driven organization. Learn how it differs from related standards and where it creates strategic leverage.
12 chapters in this module
- Scope of ISO 22301
- Core principles of BCM
- Linking ISO 22301 to business objectives
- Risk-based thinking in continuity
- Management system requirements
- Continual improvement cycle
- Roles in BCMS governance
- Executive sponsorship drivers
- Integration with ISO 27001
- Benchmarking maturity levels
- Regulatory expectations ahead
- Common implementation pitfalls
Module 2. Initiating the BCMS
Start your Business Continuity Management System right, define scope, secure leadership buy-in, and establish your governance framework.
12 chapters in this module
- Defining organizational context
- Identifying internal stakeholders
- Securing executive sponsorship
- Setting boundaries and scope
- Assembling the core team
- Documenting compliance intent
- Initial risk appetite statement
- Stakeholder communication plan
- Resource planning for rollout
- Timeline for first audit
- Internal policy alignment
- Baseline assessment template
Module 3. Leading Business Impact Analysis
Drive consensus on critical functions, recovery priorities, and maximum tolerable downtime across departments.
12 chapters in this module
- Designing interview templates
- Mapping critical workflows
- Identifying dependencies
- Quantifying financial impact
- Assessing reputational risk
- Setting RTO and RPO targets
- Validating with operations teams
- Prioritizing by customer impact
- Handling conflicting inputs
- Documenting findings
- Linking to SLAs
- Presenting back to leadership
Module 4. Risk Assessment and Treatment
Apply ISO 22301 risk methodology to identify threats, evaluate impact, and define mitigation strategies.
12 chapters in this module
- Threat modeling for uptime
- Identifying single points of failure
- Evaluating threat likelihood
- Impact scoring methodology
- Risk register structure
- Mitigation hierarchy
- Accepting residual risk
- Assigning risk owners
- Escalation protocols
- Third-party risk inclusion
- Supply chain resilience
- Cyber-physical threat overlap
Module 5. Developing Response Strategies
Build practical, deployable response plans that reflect real operational constraints and team capabilities.
12 chapters in this module
- Crisis management structure
- Incident command roles
- Communication trees
- Alternate site activation
- Workforce availability planning
- IT system failover design
- Data replication standards
- Manual workaround protocols
- Vendor response integration
- Customer notification plans
- Regulatory reporting triggers
- Post-event review process
Module 6. Creating Documentation
Produce clear, audit-ready documentation that demonstrates compliance and guides response.
12 chapters in this module
- BCMS policy drafting
- Procedures for activation
- Statement of Applicability
- Risk treatment plan format
- Continuity plan templates
- Distribution controls
- Versioning standards
- Document access rules
- Review cycles
- Evidence collection strategy
- Internal audit checklist
- External auditor expectations
Module 7. Training and Awareness
Design role-specific training that ensures readiness without overwhelming teams.
12 chapters in this module
- Awareness vs. training
- Audience segmentation
- E-learning module design
- In-person drill planning
- Leadership tabletops
- Frontline response drills
- Metrics for participation
- Knowledge retention checks
- Feedback loop integration
- Refresher scheduling
- Cross-functional alignment
- Compliance tracking
Module 8. Testing and Validation
Run tests that prove effectiveness, not just check the box, build credibility through real scenarios.
12 chapters in this module
- Test planning calendar
- Tabletop exercise design
- Simulation scope definition
- Participant roles
- Scenario realism
- Failover testing coordination
- Post-test debrief format
- Gap tracking system
- Improvement roadmap
- Regulator-expected proof
- Lessons learned documentation
- Audit trail retention
Module 9. Incident Response Integration
Align ISO 22301 with existing incident response and cybersecurity playbooks.
12 chapters in this module
- Mapping to NIST CSF
- Cyber incident triggers
- Coordination with CIRT
- Data breach continuity
- Legal hold coordination
- Public relations alignment
- Executive communication
- Regulatory timelines
- Customer impact management
- Internal comms protocols
- Reputation recovery path
- Post-event transition
Module 10. Management Review and Improvement
Lead executive reviews that drive decisions, not just updates, position yourself as a strategic advisor.
12 chapters in this module
- Agenda design for review
- KPIs for BCM performance
- Reporting on test results
- Budget requests justification
- Change request process
- Performance dashboard
- Trend analysis
- Benchmarking against peers
- Roadmap presentation
- Resource optimization
- Risk profile updates
- Strategic alignment
Module 11. Internal Audit and Compliance
Prepare for and lead internal audits that strengthen the BCMS, not expose gaps.
12 chapters in this module
- Audit schedule planning
- Checklist development
- Sampling methodology
- Non-conformance tracking
- Corrective action workflow
- Evidence collection
- Audit report drafting
- Management response
- Follow-up verification
- Cross-functional coordination
- Audit independence
- Preparation for certification
Module 12. External Certification and Beyond
Navigate the certification process and turn compliance into long-term influence.
12 chapters in this module
- Choosing a registrar
- Pre-certification gap analysis
- Stage 1 audit prep
- Stage 2 audit readiness
- Evidence package assembly
- Representing the organization
- Handling findings
- Maintaining certification
- Surveillance audit prep
- Continuous improvement
- Leveraging reputation
- Expanding scope
How this maps to your situation
- When the firm needs to demonstrate operational resilience to clients
- Before a major cloud migration or infrastructure change
- After a near-miss incident or close call
- During vendor assessment cycles requiring continuity proof
Before vs. after
Before
You're involved in continuity planning but rely on others to define the framework. Documentation is scattered, testing is infrequent, and your role isn't clearly recognized as central to resilience.
After
You lead the ISO 22301 implementation with confidence. Your documentation is audit-ready, your testing is robust, and you're the recognized internal expert others turn to for guidance.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3-4 hours per module, designed to be completed alongside current responsibilities over 6-8 weeks.
If nothing changes
Without structured mastery of ISO 22301, you remain reactive rather than authoritative, missing the chance to become the default voice on business continuity across the organization.
How this compares to the alternatives
Unlike generic online courses or certification bootcamps, this is a tailored deep dive into ISO 22301 implementation within real technology operations environments, focused on producing audit-ready artefacts, not just passing a test.
Frequently asked
Is this course designed for certification exam prep?
No. This course focuses on practical implementation of ISO 22301 within a technology organization, not test-taking. However, it provides deeper operational knowledge than most prep courses.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will this help me lead cross-functional teams?
Yes. Each module includes concrete strategies for aligning stakeholders, securing buy-in, and leading without formal authority.
$199 one-time. Approximately 3-4 hours per module, designed to be completed alongside current responsibilities over 6-8 weeks..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours