A tailored course, built for your situation
Mastering ISO 22301 for Senior Facility and Operations Leaders
Build a self-reinforcing operational resilience practice through documented, repeatable continuity frameworks
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Avoid recreating continuity plans from scratch every audit or disruption
The situation this course is for
Most facility leaders react to compliance cycles with fragmented, one-off documentation that doesn’t survive leadership changes or scale across sites. Without a formalized framework, hard-won knowledge dissipates, and each incident resets progress.
Who this is for
Senior operations and facility leaders with 7+ years managing plant continuity, team oversight, and compliance-adjacent delivery
Who this is not for
Entry-level technicians, consultants without facility ownership, or those focused solely on IT disaster recovery without physical operations context
What you walk away with
- A fully mapped ISO 22301-ready Business Impact Analysis (BIA) specific to food distribution facilities
- Documented playbooks that survive team turnover and compound in value across audits
- Faster recovery validation cycles using pre-approved test templates
- Cross-functional recognition as the continuity owner across quality, safety, and compliance teams
- Reusable risk assessment modules that accelerate future site expansions
The 12 modules (with all 144 chapters)
Module 1. Understanding ISO 22301 and Operational Resilience
Introduce ISO 22301 principles and their role in strengthening facility continuity and resilience. Establish foundational concepts.
12 chapters in this module
- What ISO 22301 solves for operations leaders
- How resilience differs from compliance
- Key clauses every facility manager must know
- Mapping ISO 22301 to physical distribution risks
- Why continuity fails without executive linkage
- Linking maintenance schedules to continuity planning
- Case study: Regional cold-chain failure
- Identifying critical functions in your facility
- Defining minimum operating capacity
- Understanding time-critical dependencies
- Roles and responsibilities under ISO 22301
- How this framework complements existing safety programs
Module 2. Business Impact Analysis for Distribution Facilities
Learn to conduct a targeted BIA focused on food logistics operations, identifying critical processes and downtime tolerances.
12 chapters in this module
- Scoping the BIA to your facility footprint
- Interviewing operations leads effectively
- Quantifying financial vs operational downtime
- Setting RTOs for cold storage operations
- Defining RPOs for inventory control systems
- Prioritizing recovery by product risk tier
- Documenting supply chain handoffs
- Mapping internal and external dependencies
- Validating BIA data with shift supervisors
- Avoiding overreach in BIA scope
- How BIA feeds into recovery strategy
- Common gaps in warehouse BIA documentation
Module 3. Risk Assessment and Register Development
Build a living risk register tied to physical operations, with mitigation strategies that evolve across site changes.
12 chapters in this module
- Threat modeling for temperature-controlled facilities
- Identifying single points of failure in MHE
- Assessing utility interruption risks
- Vendor dependency risk scoring
- Workforce availability assumptions
- Fire flood and weather planning scope
- Documenting risk ownership by role
- Integrating findings from past incident logs
- Using risk registers across capital projects
- Updating registers post-facility expansion
- Linking risks to control testing frequency
- Auditor expectations for risk documentation
Module 4. Developing the Business Continuity Strategy
Define recovery strategies that align with business objectives and operational realities.
12 chapters in this module
- Establishing recovery priorities by product line
- Determining alternate site feasibility
- Cold chain workarounds and capacity swaps
- Cross-training plans for mission-critical roles
- Vendor contingency agreements
- Minimum staffing models for continuity
- Energy backup and refrigeration planning
- Transportation alternatives during disruptions
- Inventory pre-positioning strategies
- Balancing recovery speed with cost
- Documenting strategic trade-offs
- Aligning strategy with corporate policy
Module 5. Incident Response Structure and Activation
Design an incident response framework tailored to facility-level emergencies.
12 chapters in this module
- Defining incident severity levels
- Establishing emergency communications
- Activating the continuity team
- Facility-specific emergency roles
- Internal notification workflows
- Coordination with safety and quality teams
- Documenting incident status updates
- Management escalation paths
- Legal and regulatory reporting triggers
- Media and stakeholder messaging
- Mock activation planning
- Post-activation review process
Module 6. Continuity Plan Development and Documentation
Create comprehensive, site-specific continuity plans that are practical and audit-ready.
12 chapters in this module
- Structure of a facility continuity plan
- Document control and versioning
- Writing clear recovery procedures
- Including site-specific layouts and diagrams
- Mapping to quality and safety protocols
- Integrating shift changeover considerations
- Defining recovery success criteria
- Creating modular plan sections
- Storing plans for accessibility during outages
- Training new managers using the plan
- Linking to vendor and carrier contacts
- Ensuring compliance with corporate standards
Module 7. Exercising and Testing Continuity Plans
Implement a testing regimen that builds confidence and reveals gaps.
12 chapters in this module
- Annual testing calendar planning
- Designing tabletop exercises
- Full-scale drill logistics
- Involving cross-functional teams
- Measuring exercise outcomes
- Tracking corrective actions
- Documenting test results for auditors
- Adjusting plans based on test findings
- Remote participation options
- Testing during normal operations
- Avoiding disruption during tests
- Scaling tests to multi-site operations
Module 8. Maintenance and Continuous Improvement
Institutionalize plan updates and ensure long-term relevance.
12 chapters in this module
- Change management integration
- Triggers for plan updates
- Reviewing after capital projects
- Updating for team structure changes
- Incorporating lessons from real incidents
- Auditor feedback incorporation
- Benchmarking against industry peers
- Tracking KPIs for resilience
- Leadership reporting structure
- Budgeting for continuity improvements
- Sustaining momentum over time
- Handover planning for leadership transitions
Module 9. Integration with Other Management Systems
Align ISO 22301 with existing quality, safety, and environmental programs.
12 chapters in this module
- Mapping to SQF and GFSI standards
- Linking with HACCP plans
- Integrating with safety incident reporting
- Coordination with pest control programs
- Overlap with ISO 14001 initiatives
- Leveraging existing internal audit cycles
- Shared documentation strategies
- Training synergy opportunities
- Avoiding duplication of effort
- Unified reporting to leadership
- Cross-system internal reviews
- Audit preparation across frameworks
Module 10. Documentation and Record Keeping
Ensure records meet certification and audit requirements.
12 chapters in this module
- Retention periods for continuity records
- Secure storage methods
- Access control for sensitive plans
- Backups and redundancy
- Audit trail generation
- Version control best practices
- Electronic vs paper record policies
- Offsite access during disruptions
- Chain of custody for documents
- Legal hold procedures
- Privacy considerations in documentation
- Records management tools overview
Module 11. Internal Audit and Readiness Assessment
Prepare for certification audits through robust self-assessment.
12 chapters in this module
- Developing an internal audit checklist
- Scheduling audit cycles
- Training internal auditors
- Conducting gap assessments
- Prioritizing corrective actions
- Documenting findings
- Reporting to management
- Benchmarking against certification criteria
- Engaging external assessors
- Understanding auditor expectations
- Preparing for surveillance audits
- Maintaining certification long-term
Module 12. Certification and Beyond
Navigate the certification process and leverage it for broader influence.
12 chapters in this module
- Choosing a certification body
- Preparing documentation for review
- Conducting pre-assessment audits
- Hosting the certification audit
- Responding to non-conformities
- Achieving ISO 22301 certification
- Communicating success internally
- Leveraging certification with vendors
- Extending framework to other sites
- Continuous improvement post-certification
- Industry recognition opportunities
- Building on momentum for new initiatives
How this maps to your situation
- After facility leadership change
- During expansion or consolidation
- Before audit or certification cycle
- Post-incident review and improvement
Before vs. after
Before
Reactive planning, fragmented documentation, recurring effort across disruptions
After
Systematic continuity, reusable playbooks, growing influence across site operations
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed for completion over 6-8 weeks with full-time responsibilities.
If nothing changes
Without formalizing continuity, each disruption resets progress, erodes leadership confidence, and increases operational exposure during incidents.
How this compares to the alternatives
Unlike generic ISO 22301 training, this course is built for facility leaders managing food distribution operations, with templates and examples drawn from real-world cold chain and warehouse environments.
Frequently asked
Is this certification included?
No, this course prepares you for certification but does not include the audit or fees from an accredited body.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Can I use this across multiple sites?
Yes, the templates and playbooks are designed to scale and adapt across distributed facilities.
$199 one-time. Approximately 3 hours per module, designed for completion over 6-8 weeks with full-time responsibilities..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours