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ISO/IEC 27011:2024 Evidence & Implementation Kit

$249.00
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ISO/IEC 27011:2024 · Evidence & Implementation Kit
Certify your telecom to the standard written for it, with the 14 telecom-specific controls done for you.
Every ISO 27011 control handed to you as an adopt-ready artifact, including the telecom-specific controls, with the sector nuance, the exact evidence your auditor examines, and the finding they most often raise.
Audit-ready in a weekend, not a quarter.

Here is the honest situation. ISO/IEC 27011 is the telecom sector extension to ISO 27001, and it is what carriers and their enterprise customers increasingly expect. The hard part is the telecom-specific controls: interconnection security, the non-disclosure of communications, priority and resilience of essential communications, and the physical security of communication centres, all with the evidence an auditor examines. A consultant charges heavily and takes months to translate the standard into your environment.

This Kit removes the build. It is the ISO 27011:2024 telecom control set and evidence guide, including all 14 telecom-specific controls, that you personalize in a weekend.

What you get, the moment you buy

14
Telecom-specific controls, done. The 14 controls that exist only in ISO 27011: interconnected services, response to spam and denial of service, non-disclosure and essential communications, and the physical security of communication centres and equipment rooms. Each as an adopt-ready control.
29
ISO 27002 controls with telecom guidance. The base controls where ISO 27011 adds telecom implementation guidance, written for a carrier environment.
1
27011 Control Matrix, pre-built. Every control in a working spreadsheet, ready to record applicability, your implementation and evidence location.
1
Gap & Readiness Assessment. Score each control and the workbook tells you your readiness as a single percentage, and exactly what to fix next.

Built on the ISO 27002:2022 control themes with the confirmed 14 telecom-specific controls, covering interconnection, secrecy of communications, priority and resilience, and communication-centre security. Editable Word and Excel files.

It is ISO 27001, tuned for a carrier
ISO 27011 is certified as a sector extension to ISO 27001. These controls overlay your Statement of Applicability, adding the telecom-specific duties, secrecy of communications, priority for essential communications, and communication-centre security, that a generic ISMS misses.

What one control looks like

This is one of the 14 telecom-specific controls, the non-disclosure of communications. All 43 are built to this depth.

TEL-5.42 Non-disclosure of communications TELECOM EXTENDED CONTROL
Adopt this control

The [Telecommunications organization] shall enforce non-disclosure of communications so that the existence, content, source, destination, and timing of customer communications are not revealed to any party except as lawfully required. Technical access restrictions, staff obligations, and disclosure procedures shall ensure that communication information is released only through authorised lawful processes and never through casual, commercial, or unauthorised channels.

Evidence your auditor examines
  • Documented non-disclosure of communications procedure
  • Access restrictions over communication content and records
  • Authorised disclosure request handling records
  • Staff acknowledgements of communications secrecy duties
Common finding they raise: Support staff can view and relay call detail to any caller who passes a weak identity check, breaching secrecy.

Why this is not another template pack

  • The evidence is the point. Generic ISO 27001 templates miss the telecom duties. This tells you exactly what an auditor examines and the finding they raise, for every control, including the telecom-specific ones.
  • The 14 telecom controls, in full. Interconnection, secrecy of communications, essential-service priority and communication-centre security are built in, not left to you to invent.
  • Built on a mapped compliance corpus, not one person's opinion, from a graph of thousands of controls across standards.
  • It compounds. ISO 27011 overlays ISO 27001 and ISO 27002, so your core ISMS work carries straight into the telecom certification.

Who buys this

Telecommunications carriers and service providers, and the security leads who own the ISMS and answer carrier-grade security questions in procurement. Whether it is your first ISO 27011 extension or a surveillance audit, you save weeks and walk in with the telecom controls and evidence ready.

By the end of the weekend you will have
✓  An adopt-ready control for all 43 ISO 27011 controls
✓  The 14 telecom-specific controls in place
✓  A completed 27011 control matrix
✓  The evidence your auditor examines
✓  A readiness percentage and a fix list
✓  The common findings closed before the audit

Common questions

Is it really editable? Yes. Word and Excel files you own and adapt. No portal, no subscription.

Does this certify me? Certification comes from an accredited body, as a sector extension to your ISO 27001 certificate. The Kit gets you ready across all the controls.

Do I need ISO 27001 first? ISO 27011 is assessed as an extension to ISO 27001, so it assumes you run or are building an ISMS. The Kit is written as an overlay.

Does it include the telecom-specific controls? Yes, all 14, covering interconnection, secrecy of communications, essential communications and communication-centre security.

What if it is not for me? A 30-day money-back guarantee.

Do not certify a carrier with a generic ISMS checklist.
A consultant is a heavy fee and months. The Kit is instant, and it is guaranteed.
Add it to your cart and be audit-ready this weekend.

Instant digital download · 30-day money-back guarantee · The Art of Service Pty Ltd, GPO Box 2673, Brisbane QLD 4001 · support@theartofservice.com