ISO 37002 Internal Investigation and Whistleblowing Essentials Course Curriculum
This comprehensive course is designed to equip participants with the knowledge and skills necessary to effectively implement and manage internal investigations and whistleblowing processes in accordance with ISO 37002. Upon completion, participants will receive a Certificate of Completion issued by The Art of Service.Course Overview This interactive and engaging course covers a wide range of topics, including: - Understanding the principles of ISO 37002
- Establishing a whistleblowing policy and procedures
- Conducting internal investigations
- Managing and responding to whistleblowing reports
- Protecting whistleblowers and maintaining confidentiality
- Ensuring compliance with relevant laws and regulations
Course Outline Module 1: Introduction to ISO 37002
- Overview of ISO 37002 and its benefits
- Understanding the standard's requirements and guidelines
- The importance of internal investigations and whistleblowing
- Key concepts and terminology
Module 2: Establishing a Whistleblowing Policy and Procedures
- Developing a whistleblowing policy
- Creating procedures for reporting and investigating whistleblowing concerns
- Communicating the policy and procedures to stakeholders
- Ensuring compliance with relevant laws and regulations
Module 3: Conducting Internal Investigations
- Planning and preparing for internal investigations
- Gathering evidence and conducting interviews
- Analyzing and documenting findings
- Reporting and communicating investigation results
Module 4: Managing and Responding to Whistleblowing Reports
- Receiving and assessing whistleblowing reports
- Determining the appropriate response and investigation
- Managing the investigation process
- Communicating with whistleblowers and other stakeholders
Module 5: Protecting Whistleblowers and Maintaining Confidentiality
- Understanding the risks and challenges associated with whistleblowing
- Implementing measures to protect whistleblowers
- Maintaining confidentiality throughout the investigation process
- Ensuring compliance with relevant laws and regulations
Module 6: Ensuring Compliance with Relevant Laws and Regulations
- Understanding relevant laws and regulations related to whistleblowing
- Ensuring compliance with data protection and privacy laws
- Managing the risks associated with non-compliance
- Staying up-to-date with changes in laws and regulations
Module 7: Best Practices and Case Studies
- Examining best practices in internal investigations and whistleblowing
- Analyzing real-world case studies and scenarios
- Applying lessons learned to real-world situations
- Identifying areas for improvement and implementing changes
Course Features This course is designed to be: - Interactive: Engaging exercises and activities to reinforce learning
- Comprehensive: Covering a wide range of topics related to ISO 37002
- Personalized: Opportunities for participants to ask questions and receive feedback
- Up-to-date: Incorporating the latest developments and best practices
- Practical: Focusing on real-world applications and scenarios
- Flexible: Self-paced learning with lifetime access to course materials
- User-friendly: Easy to navigate and use, with clear instructions and guidance
- Mobile-accessible: Accessible on a range of devices, including smartphones and tablets
- Community-driven: Opportunities for participants to connect with others and share experiences
What to Expect Upon completing this course, participants will: - Have a comprehensive understanding of ISO 37002 and its requirements
- Be able to establish and implement effective whistleblowing policies and procedures
- Be able to conduct internal investigations and manage whistleblowing reports
- Understand how to protect whistleblowers and maintain confidentiality
- Be able to ensure compliance with relevant laws and regulations
- Receive a Certificate of Completion issued by The Art of Service
,
Module 1: Introduction to ISO 37002
- Overview of ISO 37002 and its benefits
- Understanding the standard's requirements and guidelines
- The importance of internal investigations and whistleblowing
- Key concepts and terminology
Module 2: Establishing a Whistleblowing Policy and Procedures
- Developing a whistleblowing policy
- Creating procedures for reporting and investigating whistleblowing concerns
- Communicating the policy and procedures to stakeholders
- Ensuring compliance with relevant laws and regulations
Module 3: Conducting Internal Investigations
- Planning and preparing for internal investigations
- Gathering evidence and conducting interviews
- Analyzing and documenting findings
- Reporting and communicating investigation results
Module 4: Managing and Responding to Whistleblowing Reports
- Receiving and assessing whistleblowing reports
- Determining the appropriate response and investigation
- Managing the investigation process
- Communicating with whistleblowers and other stakeholders
Module 5: Protecting Whistleblowers and Maintaining Confidentiality
- Understanding the risks and challenges associated with whistleblowing
- Implementing measures to protect whistleblowers
- Maintaining confidentiality throughout the investigation process
- Ensuring compliance with relevant laws and regulations
Module 6: Ensuring Compliance with Relevant Laws and Regulations
- Understanding relevant laws and regulations related to whistleblowing
- Ensuring compliance with data protection and privacy laws
- Managing the risks associated with non-compliance
- Staying up-to-date with changes in laws and regulations
Module 7: Best Practices and Case Studies
- Examining best practices in internal investigations and whistleblowing
- Analyzing real-world case studies and scenarios
- Applying lessons learned to real-world situations
- Identifying areas for improvement and implementing changes
Course Features This course is designed to be: - Interactive: Engaging exercises and activities to reinforce learning
- Comprehensive: Covering a wide range of topics related to ISO 37002
- Personalized: Opportunities for participants to ask questions and receive feedback
- Up-to-date: Incorporating the latest developments and best practices
- Practical: Focusing on real-world applications and scenarios
- Flexible: Self-paced learning with lifetime access to course materials
- User-friendly: Easy to navigate and use, with clear instructions and guidance
- Mobile-accessible: Accessible on a range of devices, including smartphones and tablets
- Community-driven: Opportunities for participants to connect with others and share experiences
What to Expect Upon completing this course, participants will: - Have a comprehensive understanding of ISO 37002 and its requirements
- Be able to establish and implement effective whistleblowing policies and procedures
- Be able to conduct internal investigations and manage whistleblowing reports
- Understand how to protect whistleblowers and maintain confidentiality
- Be able to ensure compliance with relevant laws and regulations
- Receive a Certificate of Completion issued by The Art of Service
,
- Have a comprehensive understanding of ISO 37002 and its requirements
- Be able to establish and implement effective whistleblowing policies and procedures
- Be able to conduct internal investigations and manage whistleblowing reports
- Understand how to protect whistleblowers and maintain confidentiality
- Be able to ensure compliance with relevant laws and regulations
- Receive a Certificate of Completion issued by The Art of Service