ISO 37002 Internal Whistleblowing Investigations Training
Become an expert in internal whistleblowing investigations with our comprehensive training course, designed to equip you with the knowledge and skills to effectively manage and investigate whistleblowing reports in accordance with ISO 37002.Course Overview This extensive and detailed course curriculum is organized into 8 chapters, covering over 80 topics, to provide a thorough understanding of internal whistleblowing investigations.
Course Outline Chapter 1: Introduction to Whistleblowing and ISO 37002
- Understanding the concept of whistleblowing and its importance
- Overview of ISO 37002 and its relevance to internal whistleblowing investigations
- Benefits of implementing a whistleblowing system
- Key principles of ISO 37002
Chapter 2: Establishing a Whistleblowing System
- Designing a whistleblowing system that meets ISO 37002 requirements
- Defining the scope and objectives of the whistleblowing system
- Identifying the roles and responsibilities of personnel involved in the whistleblowing system
- Establishing procedures for receiving and processing whistleblowing reports
Chapter 3: Receiving and Triage of Whistleblowing Reports
- Understanding the different types of whistleblowing reports
- Procedures for receiving and documenting whistleblowing reports
- Triage process for determining the appropriate course of action
- Initial assessment and risk evaluation
Chapter 4: Investigation Planning and Preparation
- Developing an investigation plan that meets ISO 37002 requirements
- Defining the investigation scope and objectives
- Identifying the necessary resources and personnel for the investigation
- Establishing procedures for evidence collection and documentation
Chapter 5: Conducting the Investigation
- Conducting interviews with whistleblowers, witnesses, and subjects
- Collecting and analyzing evidence
- Maintaining confidentiality and handling sensitive information
- Documenting investigation findings and conclusions
Chapter 6: Investigation Reporting and Follow-up
- Preparing a comprehensive investigation report
- Presenting findings and recommendations to stakeholders
- Implementing corrective actions and monitoring progress
- Evaluating the effectiveness of the whistleblowing system
Chapter 7: Maintaining the Integrity of the Whistleblowing System
- Ensuring the confidentiality and protection of whistleblowers
- Preventing retaliation and managing conflicts of interest
- Maintaining the independence and impartiality of investigators
- Continuously monitoring and improving the whistleblowing system
Chapter 8: Best Practices and Case Studies
- Examining real-world examples of whistleblowing investigations
- Discussing best practices for managing complex investigations
- Analyzing the role of technology in enhancing the whistleblowing system
- Sharing lessons learned and areas for improvement
Course Benefits Upon completion of this course, participants will: - Gain a comprehensive understanding of ISO 37002 and its application to internal whistleblowing investigations
- Develop the skills and knowledge to effectively manage and investigate whistleblowing reports
- Understand the importance of maintaining the integrity of the whistleblowing system
- Receive a certificate upon completion issued by The Art of Service
Course Features This course is: - Interactive and engaging, with a mix of lectures, discussions, and hands-on exercises
- Comprehensive and up-to-date, covering the latest developments in whistleblowing investigations
- Personalized, with opportunities for feedback and guidance from expert instructors
- Practical, with real-world applications and case studies
- Flexible, with lifetime access to course materials
- User-friendly, with a mobile-accessible design
- Community-driven, with opportunities for discussion and networking
Participants will receive a certificate upon completion issued by The Art of Service.,
Chapter 1: Introduction to Whistleblowing and ISO 37002
- Understanding the concept of whistleblowing and its importance
- Overview of ISO 37002 and its relevance to internal whistleblowing investigations
- Benefits of implementing a whistleblowing system
- Key principles of ISO 37002
Chapter 2: Establishing a Whistleblowing System
- Designing a whistleblowing system that meets ISO 37002 requirements
- Defining the scope and objectives of the whistleblowing system
- Identifying the roles and responsibilities of personnel involved in the whistleblowing system
- Establishing procedures for receiving and processing whistleblowing reports
Chapter 3: Receiving and Triage of Whistleblowing Reports
- Understanding the different types of whistleblowing reports
- Procedures for receiving and documenting whistleblowing reports
- Triage process for determining the appropriate course of action
- Initial assessment and risk evaluation
Chapter 4: Investigation Planning and Preparation
- Developing an investigation plan that meets ISO 37002 requirements
- Defining the investigation scope and objectives
- Identifying the necessary resources and personnel for the investigation
- Establishing procedures for evidence collection and documentation
Chapter 5: Conducting the Investigation
- Conducting interviews with whistleblowers, witnesses, and subjects
- Collecting and analyzing evidence
- Maintaining confidentiality and handling sensitive information
- Documenting investigation findings and conclusions
Chapter 6: Investigation Reporting and Follow-up
- Preparing a comprehensive investigation report
- Presenting findings and recommendations to stakeholders
- Implementing corrective actions and monitoring progress
- Evaluating the effectiveness of the whistleblowing system
Chapter 7: Maintaining the Integrity of the Whistleblowing System
- Ensuring the confidentiality and protection of whistleblowers
- Preventing retaliation and managing conflicts of interest
- Maintaining the independence and impartiality of investigators
- Continuously monitoring and improving the whistleblowing system
Chapter 8: Best Practices and Case Studies
- Examining real-world examples of whistleblowing investigations
- Discussing best practices for managing complex investigations
- Analyzing the role of technology in enhancing the whistleblowing system
- Sharing lessons learned and areas for improvement
Course Benefits Upon completion of this course, participants will: - Gain a comprehensive understanding of ISO 37002 and its application to internal whistleblowing investigations
- Develop the skills and knowledge to effectively manage and investigate whistleblowing reports
- Understand the importance of maintaining the integrity of the whistleblowing system
- Receive a certificate upon completion issued by The Art of Service
Course Features This course is: - Interactive and engaging, with a mix of lectures, discussions, and hands-on exercises
- Comprehensive and up-to-date, covering the latest developments in whistleblowing investigations
- Personalized, with opportunities for feedback and guidance from expert instructors
- Practical, with real-world applications and case studies
- Flexible, with lifetime access to course materials
- User-friendly, with a mobile-accessible design
- Community-driven, with opportunities for discussion and networking
Participants will receive a certificate upon completion issued by The Art of Service.,
- Interactive and engaging, with a mix of lectures, discussions, and hands-on exercises
- Comprehensive and up-to-date, covering the latest developments in whistleblowing investigations
- Personalized, with opportunities for feedback and guidance from expert instructors
- Practical, with real-world applications and case studies
- Flexible, with lifetime access to course materials
- User-friendly, with a mobile-accessible design
- Community-driven, with opportunities for discussion and networking