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ISO 9004 Self-Assessment and Implementation Masterclass

$199.00
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Course access is prepared after purchase and delivered via email
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Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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ISO 9004 Self-Assessment and Implementation Masterclass



Course Overview

This comprehensive masterclass is designed to provide participants with a thorough understanding of the ISO 9004 standard and its implementation. Through interactive and engaging lessons, participants will gain the knowledge and skills necessary to conduct a self-assessment and implement the standard in their organization.



Course Objectives

  • Understand the principles and requirements of the ISO 9004 standard
  • Conduct a self-assessment of their organization's quality management system
  • Develop a plan for implementing the ISO 9004 standard
  • Implement the standard and evaluate its effectiveness


Course Outline

Module 1: Introduction to ISO 9004

  • Overview of the ISO 9004 standard
  • History and development of the standard
  • Key principles and requirements

Module 2: Self-Assessment

  • Understanding the self-assessment process
  • Identifying the organization's strengths and weaknesses
  • Developing a self-assessment report

Module 3: Implementation Planning

  • Developing a plan for implementing the ISO 9004 standard
  • Identifying resources and responsibilities
  • Establishing a timeline for implementation

Module 4: Implementation and Evaluation

  • Implementing the ISO 9004 standard
  • Evaluating the effectiveness of the implementation
  • Identifying areas for improvement

Module 5: Sustaining and Improving the QMS

  • Maintaining and improving the quality management system
  • Continuously monitoring and evaluating the system
  • Identifying opportunities for improvement

Module 6: Auditing and Certification

  • Understanding the auditing and certification process
  • Preparing for an audit
  • Maintaining certification

Module 7: Case Studies and Best Practices

  • Real-world examples of ISO 9004 implementation
  • Best practices for self-assessment and implementation
  • Lessons learned from successful implementations

Module 8: Conclusion and Next Steps

  • Summary of key takeaways
  • Next steps for implementing the ISO 9004 standard
  • Final Q&A and support


Course Features

  • Interactive and engaging lessons to keep you motivated and focused
  • Comprehensive and up-to-date content to ensure you have the latest knowledge and skills
  • Personalized learning experience tailored to your needs and goals
  • Expert instructors with real-world experience and expertise
  • Certificate of Completion issued by The Art of Service upon completion of the course
  • Flexible learning to fit your schedule and lifestyle
  • User-friendly and mobile-accessible platform to access the course from anywhere
  • Community-driven to connect with peers and instructors
  • Actionable insights and hands-on projects to apply your knowledge and skills
  • Bite-sized lessons to make learning manageable and enjoyable
  • Lifetime access to the course materials and updates
  • Gamification and progress tracking to stay motivated and engaged


Course Benefits

  • Gain a thorough understanding of the ISO 9004 standard and its implementation
  • Develop the skills and knowledge necessary to conduct a self-assessment and implement the standard
  • Improve the quality and effectiveness of your organization's quality management system
  • Enhance your career prospects and professional development
  • Receive a Certificate of Completion issued by The Art of Service
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