ISO/IEC 17020: A Step-by-Step Guide to Implementing a Conformity Assessment Body ISO/IEC 17020: A Step-by-Step Guide to Implementing a Conformity Assessment Body
This comprehensive course provides a step-by-step guide to implementing a Conformity Assessment Body (CAB) in accordance with the requirements of ISO/IEC 17020. Participants will gain a thorough understanding of the standard and its application in a variety of industries.
Course Overview This interactive and engaging course is designed to provide participants with a comprehensive understanding of the requirements of ISO/IEC 17020. The course is comprised of 80 topics, organized into the following chapters: Chapter 1: Introduction to ISO/IEC 17020
- Overview of ISO/IEC 17020
- History and development of the standard
- Key concepts and terminology
- Benefits of implementing a CAB
Chapter 2: Requirements of ISO/IEC 17020
- Clause 4: General requirements
- Clause 5: Structural requirements
- Clause 6: Resource requirements
- Clause 7: Process requirements
- Clause 8: Management system requirements
Chapter 3: Implementing a CAB
- Establishing a CAB
- Defining the scope of the CAB
- Developing a quality management system
- Implementing a certification process
- Maintaining and improving the CAB
Chapter 4: Auditing and Certification
- Types of audits
- Audit planning and preparation
- Conducting an audit
- Audit reporting and follow-up
- Certification and recertification
Chapter 5: Management System Requirements
- Establishing a management system
- Defining policies and procedures
- Implementing a document control system
- Maintaining and improving the management system
Chapter 6: Continuous Improvement
- Monitoring and measuring performance
- Identifying and addressing nonconformities
- Implementing corrective actions
- Maintaining and improving the CAB
Chapter 7: Risk Management
- Identifying and assessing risks
- Implementing risk mitigation strategies
- Monitoring and reviewing risk management
Chapter 8: Communication and Stakeholder Engagement
- Communicating with stakeholders
- Establishing a communication plan
- Engaging with stakeholders
Certificate of Completion Upon completion of this course, participants will receive a certificate issued by The Art of Service.
Course Features - Interactive and engaging content
- Comprehensive and up-to-date information
- Practical and real-world applications
- High-quality content and expert instructors
- Certification upon completion
- Flexible learning and user-friendly interface
- Mobile-accessible and community-driven
- Actionable insights and hands-on projects
- Bite-sized lessons and lifetime access
- Gamification and progress tracking
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