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Mastering IT Asset Management with ISO 19770 Standards

$199.00
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A tailored course, built for your situation

Mastering IT Asset Management with ISO 19770 Standards

A tailored path to professional mastery in ITAM governance and compliance

$199 one-time
24-hour access provisioning 30-day money-back guarantee Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Knowing the standards isn’t enough , implementing them in real organizations is the real challenge.

The situation this course is for

Many professionals understand IT asset management conceptually but struggle to apply ISO 19770 frameworks in academic or early-career settings. Without structured guidance, it's difficult to move from theory to practice, especially when preparing for roles in compliance, audit, or IT operations. Confusion around software tagging, license reconciliation, and hardware tracking creates gaps between knowledge and workplace readiness.

Who this is for

A university student in technology, engineering, or information systems, actively building expertise in compliance, governance, or IT operations , preparing for entry into public sector, enterprise IT, or consultancy roles.

Who this is not for

This course is not for senior ITAM managers with years of implementation experience or for professionals focused solely on financial asset accounting without IT integration.

What you walk away with

  • Apply ISO 19770 principles to design compliant IT asset inventories
  • Map software and hardware assets through full lifecycle stages
  • Align ITAM processes with organizational risk and audit requirements
  • Use standardized tagging and reporting templates for real-world deployment
  • Build a professional portfolio demonstrating hands-on ITAM implementation

The 12 modules (with all 144 chapters)

Module 1. Introduction to IT Asset Management
Establish foundational knowledge of ITAM, its business value, and its role in modern organizations. Explore key drivers like cost control, compliance, and cybersecurity resilience.
12 chapters in this module
  1. What is IT Asset Management
  2. Core principles of ITAM
  3. Business value of asset control
  4. ITAM in public vs private sectors
  5. Linking ITAM to cybersecurity
  6. Cost avoidance through visibility
  7. Common misconceptions clarified
  8. Asset types: hardware and software
  9. Lifecycle overview
  10. Governance vs operations
  11. Stakeholder alignment
  12. Getting started checklist
Module 2. Understanding ISO 19770 Framework
Break down the ISO 19770 standard into actionable components. Learn how parts one through five support structured ITAM programs and compliance readiness.
12 chapters in this module
  1. Overview of ISO 19770 series
  2. Purpose of ISO 19770-1
  3. ISO 19770-2: Software identification
  4. ISO 19770-3: Lifecycle management
  5. ISO 19770-4: Resource utilization
  6. ISO 19770-5: Overview and vocabulary
  7. How ISO aligns with other standards
  8. Certification pathways
  9. Scope definition techniques
  10. Gap analysis preparation
  11. Internal audit alignment
  12. Documentation requirements
Module 3. Asset Discovery and Inventory
Learn methods to identify and catalog IT assets across networks, cloud environments, and endpoints using automated and manual techniques.
12 chapters in this module
  1. Active vs passive discovery
  2. Network scanning fundamentals
  3. Cloud asset identification
  4. Endpoint agent deployment
  5. Virtual machine tracking
  6. Mobile device inclusion
  7. Data normalization methods
  8. Maintaining inventory accuracy
  9. Automated reconciliation
  10. Handling shadow IT
  11. Integration with CMDB
  12. Reporting inventory health
Module 4. Software Identification Tags
Implement ISO 19770-2 compliant software identification tags. Understand how tags enable license management, audits, and automation.
12 chapters in this module
  1. Purpose of software tagging
  2. Structure of a SWID tag
  3. Tag formats: name and version
  4. Generating tags in development
  5. Third-party software tagging
  6. Open source tagging challenges
  7. Tag validation tools
  8. Tag storage strategies
  9. Tagging at scale
  10. Integration with deployment tools
  11. Audit readiness with tags
  12. Maintaining tag accuracy
Module 5. License Management Fundamentals
Translate software inventory into compliance posture. Learn to map licenses, track entitlements, and avoid over-deployment.
12 chapters in this module
  1. Types of software licenses
  2. Perpetual vs subscription models
  3. User-based vs device licensing
  4. Concurrent use tracking
  5. License metric definitions
  6. Publisher-specific rules
  7. True-up calculations
  8. Managing license pools
  9. Reconciliation frequency
  10. Vendor audit preparation
  11. Proof of license documentation
  12. Avoiding penalty exposure
Module 6. Hardware Lifecycle Controls
Manage physical and virtual hardware from acquisition to disposal with compliance and sustainability in mind.
12 chapters in this module
  1. Procurement tracking systems
  2. Asset tagging methods
  3. Deployment verification
  4. Maintenance scheduling
  5. Depreciation alignment
  6. Security wipe procedures
  7. Resale vs recycling options
  8. Chain of custody logging
  9. Environmental compliance
  10. Warranty management
  11. Spare part tracking
  12. Lifecycle extension strategies
Module 7. Data Management and Reporting
Transform raw asset data into meaningful reports for audit, budgeting, and operational decision-making.
12 chapters in this module
  1. Key ITAM performance metrics
  2. Monthly compliance reporting
  3. Executive dashboard design
  4. Audit trail creation
  5. Data accuracy validation
  6. Automated report generation
  7. Export formats and standards
  8. Stakeholder-specific views
  9. Trend analysis techniques
  10. Cost attribution modeling
  11. Risk exposure scoring
  12. Data retention policies
Module 8. Integration with IT Service Management
Connect ITAM with ITSM processes like incident, change, and configuration management for unified operations.
12 chapters in this module
  1. Linking ITAM and ITIL
  2. CMDB synchronization methods
  3. Change advisory board input
  4. Incident root cause linkage
  5. Problem management integration
  6. Service catalog alignment
  7. Automated workflow triggers
  8. Event management inputs
  9. Release management coordination
  10. Knowledge base enrichment
  11. Request fulfillment support
  12. Cross-team collaboration
Module 9. Vendor and Contract Management
Manage software and hardware vendors effectively, ensuring contracts align with actual usage and compliance needs.
12 chapters in this module
  1. Vendor inventory creation
  2. Contract repository setup
  3. Renewal tracking calendar
  4. Negotiation preparation
  5. Usage-based pricing models
  6. True-up clause analysis
  7. Audit rights review
  8. Compliance verification requests
  9. Relationship management
  10. Performance monitoring
  11. Termination procedures
  12. Escalation pathways
Module 10. Risk, Compliance and Audit Readiness
Prepare for internal and external audits with documented controls, evidence trails, and proactive risk mitigation strategies.
12 chapters in this module
  1. Internal control frameworks
  2. SOX compliance linkage
  3. GDPR and data privacy
  4. Cybersecurity policy alignment
  5. Third-party audit preparation
  6. Evidence collection methods
  7. Control testing procedures
  8. Finding remediation
  9. Regulatory reporting
  10. Penalty avoidance
  11. Continuous monitoring
  12. Audit communication plan
Module 11. Automation and Tooling Strategy
Evaluate and deploy tools that support scalable, accurate, and sustainable ITAM operations across hybrid environments.
12 chapters in this module
  1. Tool selection criteria
  2. Open source vs commercial
  3. Cloud-native solutions
  4. API integration capabilities
  5. Scalability assessment
  6. User access controls
  7. Deployment architecture
  8. Change detection frequency
  9. Alerting configuration
  10. Custom reporting features
  11. Vendor support evaluation
  12. Total cost of ownership
Module 12. Building Your ITAM Career Path
Position yourself as a future-ready ITAM professional with a personal implementation plan, portfolio, and growth roadmap.
12 chapters in this module
  1. Entry-level role options
  2. Certification pathways
  3. Resume keyword optimization
  4. Portfolio project design
  5. Networking strategies
  6. LinkedIn profile tuning
  7. Internship identification
  8. Public sector opportunities
  9. Consulting entry points
  10. Continuous learning plan
  11. Mentorship sourcing
  12. Personal branding

How this maps to your situation

  • Student preparing for IT governance roles
  • Early-career professional entering IT operations
  • Academic researcher in technology management
  • Compliance-focused learner in public institutions

Before vs. after

Before
Uncertain how to apply IT asset management standards in real environments, relying on fragmented resources and theoretical knowledge.
After
Equipped with a complete, standards-aligned framework to implement ITAM processes confidently and demonstrate compliance-ready expertise.

What's included with your purchase

  • 12 modules with 12 chapters each (144 chapters)
  • Downloadable templates and worked examples for every module
  • Hand-built implementation playbook delivered alongside course access
  • 30-day money-back guarantee

Delivery and format

  • Course and learning environment access provisioned within 24 hours of purchase
  • Hand-built implementation playbook delivered alongside course access

Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.

Time investment: Approximately 60-75 hours total, designed for flexible, self-paced completion over 8-12 weeks.

If nothing changes
Without structured knowledge of ITAM and ISO 19770, early-career professionals risk entering the job market underprepared for compliance, audit, and operational demands in IT governance roles.

How this compares to the alternatives

Unlike generic online courses, this program delivers ISO 19770-specific implementation tools, real-world templates, and a personalized playbook , making it ideal for learners transitioning from academic study to professional practice.

Frequently asked

Is this course suitable for someone still in university?
Yes, it's designed for students and early-career professionals preparing for roles in IT governance, compliance, or operations.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Do I need prior ITAM experience?
No. The course starts with fundamentals and builds to advanced implementation, making it accessible to motivated learners without prior experience.
$199 one-time. Approximately 60-75 hours total, designed for flexible, self-paced completion over 8-12 weeks..

Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.

30-day money-back guarantee· 144 chapters· Hand-built playbook included· Account access within 24 hours
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