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IT Infrastructure and Business Application Monitoring A Complete Guide Masterclass

$199.00
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Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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IT Infrastructure and Business Application Monitoring: A Complete Guide Masterclass



Course Overview

This comprehensive masterclass is designed to equip IT professionals with the skills and knowledge required to effectively monitor IT infrastructure and business applications. Participants will gain a deep understanding of the principles, best practices, and latest technologies used in monitoring and will receive a certificate upon completion issued by The Art of Service.



Course Objectives

  • Understand the importance of monitoring in IT infrastructure and business applications
  • Learn how to design and implement effective monitoring strategies
  • Gain hands-on experience with monitoring tools and technologies
  • Understand how to analyze and interpret monitoring data
  • Learn how to use monitoring data to improve IT service management and business decision-making


Course Outline

Module 1: Introduction to Monitoring

  • Overview of monitoring in IT infrastructure and business applications
  • Importance of monitoring in ensuring service quality and availability
  • Key concepts and terminology in monitoring
  • Monitoring frameworks and standards (e.g. ITIL)

Module 2: Monitoring Fundamentals

  • Understanding monitoring data (metrics, logs, events)
  • Monitoring data collection methods (agents, agentsless, APIs)
  • Data storage and management (databases, data warehousing)
  • Data visualization and reporting

Module 3: Monitoring Tools and Technologies

  • Overview of popular monitoring tools (e.g. Prometheus, Grafana, Nagios)
  • Monitoring tool selection criteria
  • Tool configuration and customization
  • Integration with other IT tools and systems

Module 4: Infrastructure Monitoring

  • Monitoring servers and storage systems
  • Monitoring network infrastructure (routers, switches, firewalls)
  • Monitoring cloud infrastructure (AWS, Azure, Google Cloud)
  • Monitoring containerization and orchestration (Docker, Kubernetes)

Module 5: Application Monitoring

  • Monitoring application performance (APM)
  • Monitoring application logs and errors
  • Monitoring user experience and behavior
  • Monitoring business transactions and processes

Module 6: Advanced Monitoring Topics

  • Artificial intelligence and machine learning in monitoring
  • Predictive analytics and anomaly detection
  • Monitoring as code (configuration management)
  • Monitoring in DevOps and CI/CD pipelines

Module 7: Monitoring Implementation and Operations

  • Designing and implementing a monitoring strategy
  • Configuring and customizing monitoring tools
  • Monitoring data analysis and interpretation
  • Using monitoring data to improve IT service management

Module 8: Case Studies and Best Practices

  • Real-world examples of monitoring implementations
  • Best practices for monitoring design and operations
  • Common pitfalls and challenges in monitoring
  • Lessons learned from monitoring implementations


Course Features

  • Interactive: Engaging video lessons, hands-on projects, and interactive quizzes
  • Comprehensive: Covers all aspects of IT infrastructure and business application monitoring
  • Personalized: Learn at your own pace, with flexible scheduling and lifetime access
  • Up-to-date: Latest technologies and best practices in monitoring
  • Practical: Real-world applications and case studies
  • High-quality content: Developed by expert instructors with extensive experience in monitoring
  • Certification: Receive a certificate upon completion issued by The Art of Service
  • Flexible learning: Learn on your desktop, laptop, or mobile device
  • User-friendly: Easy-to-use platform with intuitive navigation
  • Community-driven: Discussion forums and community support
  • Actionable insights: Gain practical knowledge and skills that can be applied immediately
  • Hands-on projects: Apply monitoring concepts to real-world scenarios
  • Bite-sized lessons: Short, focused lessons for easy learning
  • Lifetime access: Access course materials for as long as you need
  • Gamification: Earn badges and points for completing lessons and achieving milestones
  • Progress tracking: Track your progress and stay motivated


Who Should Attend

  • IT professionals responsible for monitoring IT infrastructure and business applications
  • IT service management professionals looking to improve service quality and availability
  • DevOps and CI/CD professionals looking to integrate monitoring into their pipelines
  • Anyone interested in learning about monitoring and its applications in IT
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