IT Knowledge Management Toolkit

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Save time, empower your teams and effectively upgrade your processes with access to this practical IT Knowledge Management Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any IT Knowledge Management related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated IT Knowledge Management specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the IT Knowledge Management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 992 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which IT Knowledge Management improvements can be made.

Examples; 10 of the 992 standard requirements:

  1. Is the concept of big data going to live up to the increasing hype of its promise to transform knowledge discovery, population health management, clinical decision support, and predictive analytics?

  2. Is it stipulated somewhere in the Contract Management Manual that a practice run of the Payment Mechanism model should be undertaken a reasonable time in advance of actual payment being required?

  3. When addressing changing needs and trends, has your organization considered its current knowledge and determined how to acquire or access any necessary additional knowledge and required updates?

  4. Has your organization integrated software into the management strategy, including using it to institutionalize organizational strengths and capture tacit knowledge on an iterative basis?

  5. Does the tool integrate with Knowledge Management – knowledge databases to support controlled access to criteria to invoke ITSCM plans and to service recovery procedures and scripts?

  6. Are there provisions in the Contract Management Manual which stress the importance of monitoring the Contractors compliance with its obligations in relation to the visitor centre?

  7. What kind of knowledge can it create and how relevant should it be to establish pre conditions for learning among stakeholders especially about how to move to sustainability?

  8. Is there a formal online knowledge management tool in place to glean insights and lessons learned from programs throughout lifecycle, and is it used widely?

  9. Do internal auditors incorporate knowledge of risks gained from consulting engagements into the evaluation of your organizations risk management processes?

  10. How do other organizations approach performance management for frontline workers and in what ways does it differ from other – desk or knowledge – workers?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the IT Knowledge Management book in PDF containing 992 requirements, which criteria correspond to the criteria in...

Your IT Knowledge Management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the IT Knowledge Management Self-Assessment and Scorecard you will develop a clear picture of which IT Knowledge Management areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough IT Knowledge Management Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage IT Knowledge Management projects with the 62 implementation resources:

  • 62 step-by-step IT Knowledge Management Project Management Form Templates covering over 1500 IT Knowledge Management project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Baseline: Has the IT Knowledge Management project (or IT Knowledge Management project phase) been evaluated against each objective established in the product description and Integrated IT Knowledge Management project Plan?

  2. Cost Estimating Worksheet: Who is best positioned to know and assist in identifying corresponding factors?

  3. Activity Duration Estimates: How can software assist in procuring goods and services?

  4. Procurement Management Plan: Is the steering committee active in IT Knowledge Management project oversight?

  5. Cost Management Plan: Are software metrics formally captured, analyzed and used as a basis for other IT Knowledge Management project estimates?

  6. Risk Management Plan: What other risks are created by choosing an avoidance strategy?

  7. Team Member Performance Assessment: What is the target group for instruction (e.g., individual and collective or small team instruction)?

  8. Quality Audit: Is your organizational structure a help or a hindrance to deployment?

  9. Quality Audit: How does your organization know that its management of its ethical responsibilities is appropriately effective and constructive?

  10. Variance Analysis: Other relevant issues of Variance Analysis -selling price or gross margin?

 
Step-by-step and complete IT Knowledge Management Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 IT Knowledge Management project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 IT Knowledge Management project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 IT Knowledge Management project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 IT Knowledge Management project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 IT Knowledge Management project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 IT Knowledge Management project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any IT Knowledge Management project with this in-depth IT Knowledge Management Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose IT Knowledge Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in IT Knowledge Management and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make IT Knowledge Management investments work better.

This IT Knowledge Management All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.