IT Operations Management Toolkit

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Save time, empower your teams and effectively upgrade your processes with access to this practical IT Operations Management Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any IT Operations Management related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated IT Operations Management specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the IT Operations Management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which IT Operations Management improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. Which alternative would be selected, and how many machines, in order to minimize total cost while satisfying capacity processing requirements?

  2. How important are factors when deciding whether to leverage internal versus external resources for specific IT operations management tasks?

  3. What are the steps needed to ensure sufficient security and what technologies are at the IT managers disposal to carry out the job?

  4. Will doubling the service rate of a single channel system reduce the average waiting time in line by a factor of one half?

  5. What is the main benefit of a project organization over more traditional forms of operations management for project work?

  6. Where should outlets be located to maximize market share, sales, and profits without negatively impacting other outlets?

  7. Which tool is most appropriate to use to monitor the schedule, cost and scope of the project against the original plan?

  8. What new considerations does purchasing for JIT operations have compared to purchasing for more traditional operations?

  9. What are the signs that you have hired a really effective Operations Manager or General Manager in your business?

  10. What are the variances in practice among organization departments that procure large scale construction services?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the IT Operations Management book in PDF containing 999 requirements, which criteria correspond to the criteria in...

Your IT Operations Management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the IT Operations Management Self-Assessment and Scorecard you will develop a clear picture of which IT Operations Management areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough IT Operations Management Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage IT Operations Management projects with the 62 implementation resources:

  • 62 step-by-step IT Operations Management Project Management Form Templates covering over 1500 IT Operations Management project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Project Performance Report: To what degree does the information network provide individuals with the information they require?

  2. Quality Management Plan: Does a prospective decision remain the same regardless of what the data show is?

  3. Responsibility Assignment Matrix: Identify potential or actual overruns and underruns?

  4. Assumption and Constraint Log: How are new requirements or changes to requirements identified?

  5. Activity Duration Estimates: Are procedures followed to ensure information is available to stakeholders in a timely manner?

  6. Lessons Learned: For the next IT Operations Management project, how could you improve on the way IT Operations Management project was conducted?

  7. Risk Audit: What are the differences and similarities between strategic and operational risks in your organization?

  8. Human Resource Management Plan: Does a documented IT Operations Management project organizational policy & plan (i.e. governance model) exist?

  9. Contract Close-Out: Has each contract been audited to verify acceptance and delivery?

  10. Team Operating Agreement: Must your members collaborate successfully to complete IT Operations Management projects?

 
Step-by-step and complete IT Operations Management Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 IT Operations Management project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 IT Operations Management project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 IT Operations Management project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 IT Operations Management project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 IT Operations Management project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 IT Operations Management project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any IT Operations Management project with this in-depth IT Operations Management Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose IT Operations Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in IT Operations Management and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make IT Operations Management investments work better.

This IT Operations Management All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.