Skip to main content
IT Service Continuity Management Masterclass; Creating a Comprehensive Business Continuity Plan for Uninterrupted IT Operations

IT Service Continuity Management Masterclass; Creating a Comprehensive Business Continuity Plan for Uninterrupted IT Operations

$199.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
Your guarantee:
30-day money-back guarantee — no questions asked
Who trusts this:
Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
Adding to cart… The item has been added

IT Service Continuity Management Masterclass: Creating a Comprehensive Business Continuity Plan for Uninterrupted IT Operations



Course Overview

This comprehensive masterclass is designed to equip IT professionals with the knowledge and skills necessary to create a robust business continuity plan that ensures uninterrupted IT operations in the face of disruptions or disasters. Participants will receive a certificate upon completion, issued by The Art of Service.



Course Features

  • Interactive and Engaging: Our course is designed to keep you engaged and motivated throughout the learning process.
  • Comprehensive and Personalized: Our course covers all aspects of IT service continuity management and is tailored to meet your individual needs.
  • Up-to-date and Practical: Our course content is regularly updated to reflect the latest industry trends and best practices.
  • Real-world Applications: Our course provides real-world examples and case studies to help you apply theoretical concepts to practical scenarios.
  • High-quality Content: Our course content is developed by expert instructors with extensive experience in IT service continuity management.
  • Certification: Participants receive a certificate upon completion, issued by The Art of Service.
  • Flexible Learning: Our course is designed to accommodate your busy schedule, allowing you to learn at your own pace.
  • User-friendly and Mobile-accessible: Our course is optimized for mobile devices, making it easy to access and navigate on-the-go.
  • Community-driven: Our course provides opportunities to connect with peers and industry experts, fostering a sense of community and collaboration.
  • Actionable Insights: Our course provides actionable insights and practical advice that can be applied to your organization immediately.
  • Hands-on Projects: Our course includes hands-on projects and exercises to help you apply theoretical concepts to practical scenarios.
  • Bite-sized Lessons: Our course is divided into bite-sized lessons, making it easy to digest and retain information.
  • Lifetime Access: Our course provides lifetime access to course materials, allowing you to review and refresh your knowledge at any time.
  • Gamification and Progress Tracking: Our course includes gamification elements and progress tracking features to keep you motivated and engaged.


Course Outline

Module 1: Introduction to IT Service Continuity Management

  • Defining IT service continuity management
  • Understanding the importance of IT service continuity management
  • Identifying the key components of IT service continuity management
  • Overview of industry frameworks and standards (e.g. ISO 22301, ITIL)

Module 2: Business Continuity Planning

  • Defining business continuity planning
  • Understanding the business continuity planning process
  • Identifying business continuity planning requirements
  • Developing a business continuity plan
  • Implementing and maintaining a business continuity plan

Module 3: Risk Management

  • Defining risk management
  • Understanding the risk management process
  • Identifying risk management requirements
  • Assessing and mitigating risks
  • Developing a risk management plan
  • Implementing and maintaining a risk management plan

Module 4: IT Service Continuity Management Processes

  • Defining IT service continuity management processes
  • Understanding the IT service continuity management process lifecycle
  • Identifying IT service continuity management process requirements
  • Developing IT service continuity management processes
  • Implementing and maintaining IT service continuity management processes

Module 5: IT Service Continuity Management Tools and Techniques

  • Defining IT service continuity management tools and techniques
  • Understanding the types of IT service continuity management tools and techniques
  • Identifying IT service continuity management tool and technique requirements
  • Selecting and implementing IT service continuity management tools and techniques
  • Using IT service continuity management tools and techniques

Module 6: IT Service Continuity Management Metrics and Measurement

  • Defining IT service continuity management metrics and measurement
  • Understanding the importance of IT service continuity management metrics and measurement
  • Identifying IT service continuity management metric and measurement requirements
  • Developing IT service continuity management metrics and measurement
  • Implementing and maintaining IT service continuity management metrics and measurement

Module 7: IT Service Continuity Management Roles and Responsibilities

  • Defining IT service continuity management roles and responsibilities
  • Understanding the IT service continuity management organizational structure
  • Identifying IT service continuity management role and responsibility requirements
  • Developing IT service continuity management roles and responsibilities
  • Implementing and maintaining IT service continuity management roles and responsibilities

Module 8: IT Service Continuity Management Training and Awareness

  • Defining IT service continuity management training and awareness
  • Understanding the importance of IT service continuity management training and awareness
  • Identifying IT service continuity management training and awareness requirements
  • Developing IT service continuity management training and awareness programs
  • Implementing and maintaining IT service continuity management training and awareness programs

Module 9: IT Service Continuity Management Review and Revision

  • Defining IT service continuity management review and revision
  • Understanding the importance of IT service continuity management review and revision
  • Identifying IT service continuity management review and revision requirements
  • Developing IT service continuity management review and revision processes
  • Implementing and maintaining IT service continuity management review and revision processes

Module 10: IT Service Continuity Management Audit and Compliance

  • Defining IT service continuity management audit and compliance
  • Understanding the importance of IT service continuity management audit and compliance
  • Identifying IT service continuity management audit and compliance requirements
  • Developing IT service continuity management audit and compliance processes
  • Implementing and maintaining IT service continuity management audit and compliance processes

Module 11: IT Service Continuity Management Case Studies and Examples

  • Real-world case studies and examples of IT service continuity management
  • Lessons learned from IT service continuity management case studies and examples
  • Applying IT service continuity management concepts to real-world scenarios

Module 12: IT Service Continuity Management Final Project

  • Developing a comprehensive IT service continuity management plan
  • Implementing and maintaining an IT service continuity management plan
  • Presenting and defending an IT service continuity management plan


Certificate of Completion

Upon completing this comprehensive masterclass, participants will receive a Certificate of Completion, issued by The Art of Service. This certificate serves as a testament to the participant's expertise and knowledge in IT service continuity management.

,
!