A focused course, tailored for you
The IT Services Practice Head Pivot for the Indian Cohort
An integrated practice head playbook for IT services Senior Directors carrying Indian-headquartered customer portfolios in 2026: Indian regulatory portfolio integration, customer-cohort framework, multi-quarter account expansion structure.
IT services Practice Heads carrying Indian customer portfolios face DPDP Act 2023, RBI tokenisation, IRDAI AI framework, SEBI AI framework, Account Aggregator workflow. The course delivers the integrated practice head playbook.
$199 one-time
Tailored to your situation. Access within 24 hours. 30-day money-back.
Includes a hand-built implementation playbook delivered alongside course access, generated for your specific situation.
Why this course
Senior Directors and Practice Heads at IT services firms carrying Indian-headquartered customer portfolios in 2026 face DPDP Act 2023, RBI tokenisation, IRDAI AI framework, SEBI AI framework, Account Aggregator workflow. The customer's Indian-headquartered customer cohort asks for an integrated practice head response that holds across all five regulatory pressures. The default Practice Head handles each pressure as a separate workstream and the customer reads fragmented progress.
The course delivers the integrated practice head playbook. The DPDP Act 2023 integration framework. The RBI tokenisation integration framework. The IRDAI AI framework integration. The SEBI AI framework integration. The Account Aggregator workflow integration. The customer-cohort framework. The multi-quarter account expansion structure. The customer-side governance integration. The customer-side workforce integration. The customer engagement structure. Twelve modules with deliverables. Plus a hand-built playbook for your account mix.
The 12 modules
Module 1. The 2026 IT services Indian customer landscape
Walkthrough of the 2026 IT services Indian customer landscape. The the firm Services Indian practice profile. The DXC Technology Indian practice profile. The the firm Indian practice profile. The the firm Indian practice profile. The the firm Indian practice profile. The competitive landscape across IT services Practice Heads carrying Indian customer portfolios. Plus the integration with the customer's existing programme cadence.
Module 2. DPDP Act 2023 integration framework
Build the DPDP Act 2023 integration framework. The customer-side privacy programme integration. The consent-management framework. The data-fiduciary registration framework. The grievance-redressal framework. The cross-border data-transfer framework. The data-principal-rights framework. Plus the worked example for the customer's first DPDP Act compliance posture.
Module 3. RBI tokenisation integration framework
Build the RBI tokenisation integration framework. The card-on-file tokenisation workflow. The token-vault pattern. The token-lifecycle management. The integration with the customer's existing payment gateway. The integration with the customer's existing card-issuer relationship. The audit-trail pattern. Plus the worked example for the customer's first three tokenisation use cases.
Module 4. IRDAI AI framework integration
Build the IRDAI AI framework integration. The IRDAI AI framework control framework. The customer-side AI governance framework integration. The customer-side AI use-case taxonomy. The customer-side AI risk-classification framework. The customer-side AI human-oversight framework. Plus the worked example for the customer's first three IRDAI AI framework cycles.
Module 5. SEBI AI framework integration
Build the SEBI AI framework integration. The SEBI AI framework control framework. The customer-side AI governance framework integration. The customer-side AI use-case taxonomy. The customer-side AI risk-classification framework. The customer-side AI human-oversight framework. Plus the worked example for the customer's first three SEBI AI framework cycles.
Module 6. Account Aggregator workflow integration
Build the Account Aggregator workflow integration. The financial-information-provider integration. The financial-information-user integration. The consent-manager workflow. The customer-side consent-orchestration pattern. The integration with the customer's existing data-platform. Plus the worked example for the customer's first three Account Aggregator use cases. Plus the worked example for the customer's typical operating model under the integrated framework and the reference pattern from peer customer organisations.
Module 7. Customer-cohort framework
Build the customer-cohort framework. The financial services cohort variant. The retail cohort variant. The pharma cohort variant. The IT and BPO cohort variant. The infrastructure cohort variant. The public-sector cohort variant. Plus the worked example for the Practice Head's typical Indian customer-cohort profile.
Module 8. Multi-quarter account expansion structure
Build the multi-quarter account expansion structure. The land-and-expand pattern. The customer-side multi-quarter relationship framework. The customer-side multi-product framework. The customer-side multi-business-line framework. The integration with the customer's existing account-team cadence. Plus the worked example for a 36-month account expansion plan.
Module 9. Customer-side governance integration
Build the customer-side governance integration. The customer-side strategic-planning committee integration. The customer-side IT-governance committee integration. The customer-side risk-management committee integration. The customer-side compliance committee integration. Plus the worked example for the customer's typical multi-committee governance cadence. Plus the worked example for the customer's typical operating model under the integrated framework and the reference pattern from peer customer organisations.
Module 10. Customer-side workforce integration
Build the customer-side workforce integration. The Indian Practice Head role evolution. The Indian customer-relationship manager role evolution. The Indian solution architect role evolution. The customer-side training framework. The customer-side competency-assessment framework. Plus the worked example for the customer's first 12 months of workforce integration.
Module 11. Customer engagement structure
Build the customer engagement structure. The discovery phase. The diagnostic phase. The transformation phase. The sustainment phase. The renewal conversation. The customer-side programme-governance committee integration. Plus the worked example for a 12-month customer engagement and the pricing framework. Plus the worked example for the customer's typical operating model under the integrated framework and the reference pattern from peer customer organisations.
Module 12. Your 10-week build plan
Week by week. Weeks 1-2: landscape and DPDP Act 2023 integration framework. Weeks 3-4: RBI tokenisation integration framework and IRDAI AI framework integration. Weeks 5-6: SEBI AI framework integration and Account Aggregator workflow integration. Weeks 7-8: customer-cohort framework, multi-quarter account expansion structure, governance. Weeks 9-10: workforce, customer engagement structure. Deliverable: an integrated Practice Head playbook ready for the next 18-month account portfolio.
How this addresses your situation
Specific modules that map to what you said you are dealing with.
DPDP Act 2023 → Module 2.
RBI tokenisation → Module 3.
IRDAI AI → Module 4.
SEBI AI → Module 5.
Account Aggregator → Module 6.
Customer cohort → Module 7.
Account expansion → Module 8.
Who it is for
For Senior Directors and Practice Heads at IT services firms carrying Indian-headquartered customer portfolios, principal Practice Heads at peer IT services firms.
Who this is NOT for. Pure non-IT-services practitioners. Practitioners with no Indian-headquartered customer context.
How it arrives
Text-based course via LMS, plus downloadable templates and worked examples and the hand-built playbook.
Time investment. Roughly 18 hours of reading and 60 to 120 hours of build effort across the 10-week plan.
Why $199 is the right number
External IT services Practice Head positioning consultants charge from 100,000 to 500,000 USD. 199 USD buys the focused playbook and the implementation document for your account mix.
FAQ
Does this cover the GCC customer adjacency?
Module 7 covers GCC adjacency.
What about the ASEAN customer adjacency?
Module 7 covers ASEAN adjacency.
Does this cover the East African customer adjacency?
Module 7 covers East African adjacency.
What is in the implementation playbook for me specifically?
Practice Head playbook tuned to your account mix.
30-day money-back guarantee. If after a week of working through the materials this is not what you needed, reply to the receipt email and a full refund is processed. No questions, no forms.
