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IT T Operating Model Design - A Complete Guide

IT T Operating Model Design - A Complete Guide

$199.00
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IT T Operating Model Design - A Complete Guide



Course Overview

This comprehensive course provides a thorough understanding of IT T Operating Model Design, enabling participants to create efficient and effective IT operating models that align with their organization's goals and objectives. Upon completion, participants will receive a certificate issued by The Art of Service.



Course Features

  • Interactive and Engaging: Interactive lessons, quizzes, and discussions to keep you engaged and motivated.
  • Comprehensive and Personalized: A thorough and tailored learning experience that addresses your specific needs and goals.
  • Up-to-date and Practical: The latest industry trends, best practices, and real-world applications to ensure you're equipped with the most relevant knowledge and skills.
  • High-quality Content and Expert Instructors: Learn from experienced instructors and access high-quality content that's designed to help you achieve your goals.
  • Certification and Flexible Learning: Receive a certificate upon completion and enjoy flexible learning options that fit your schedule and lifestyle.
  • User-friendly and Mobile-accessible: Access course materials and learn on-the-go using our user-friendly and mobile-accessible platform.
  • Community-driven and Actionable Insights: Connect with a community of like-minded professionals and gain actionable insights that can be applied to your work immediately.
  • Hands-on Projects and Bite-sized Lessons: Apply your knowledge and skills through hands-on projects and enjoy bite-sized lessons that make learning manageable and fun.
  • Lifetime Access and Gamification: Enjoy lifetime access to course materials and participate in gamification elements that make learning engaging and enjoyable.
  • Progress Tracking: Track your progress and stay motivated with our progress tracking features.


Course Outline

Module 1: Introduction to IT T Operating Model Design

  • Defining IT T Operating Model Design
  • Understanding the Importance of IT T Operating Model Design
  • Key Principles and Concepts
  • Best Practices and Industry Trends

Module 2: Understanding the Organization

  • Organizational Structure and Culture
  • Business Goals and Objectives
  • IT's Role in the Organization
  • Identifying Stakeholders and Their Needs

Module 3: Designing the IT T Operating Model

  • Defining the IT T Operating Model Framework
  • Identifying and Prioritizing Services
  • Designing Service Portfolios and Catalogs
  • Developing Service Level Agreements (SLAs)

Module 4: Service Strategy and Design

  • Service Strategy and Design Principles
  • Service Portfolio Management
  • Service Catalog Management
  • Service Level Management

Module 5: Service Transition and Operation

  • Service Transition and Operation Principles
  • Change Management
  • Service Asset and Configuration Management
  • Release and Deployment Management

Module 6: Continual Service Improvement

  • Continual Service Improvement Principles
  • Service Reporting and Measurement
  • Service Improvement Planning
  • Service Improvement Implementation

Module 7: IT T Operating Model Implementation and Governance

  • IT T Operating Model Implementation Strategies
  • IT T Operating Model Governance
  • Roles and Responsibilities
  • Communication and Stakeholder Management

Module 8: Case Studies and Best Practices

  • Real-world Case Studies
  • Best Practices and Lessons Learned
  • Industry Trends and Emerging Practices
  • Applying IT T Operating Model Design Principles

Module 9: Final Project and Assessment

  • Final Project Requirements
  • Final Project Submission and Review
  • Course Assessment and Evaluation
  • Certificate Issuance


Certificate Issuance

Upon completion of the course, participants will receive a certificate issued by The Art of Service, demonstrating their expertise and knowledge in IT T Operating Model Design.

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