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IT Vendor Management Mastery; Negotiating, Contracting, and Governing for Optimal Results

IT Vendor Management Mastery; Negotiating, Contracting, and Governing for Optimal Results

$199.00
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Course access is prepared after purchase and delivered via email
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Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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IT Vendor Management Mastery: Negotiating, Contracting, and Governing for Optimal Results



Course Overview

This comprehensive course is designed to equip IT professionals with the skills and knowledge needed to effectively manage IT vendors, negotiate contracts, and govern vendor relationships for optimal results. Participants will receive a certificate upon completion, issued by The Art of Service.



Course Features

  • Interactive and engaging learning experience
  • Comprehensive and up-to-date content
  • Personalized learning approach
  • Practical and real-world applications
  • High-quality content and expert instructors
  • Certification upon completion
  • Flexible learning options
  • User-friendly and mobile-accessible platform
  • Community-driven learning environment
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking


Course Outline

Module 1: Introduction to IT Vendor Management

  • Defining IT vendor management
  • Understanding the importance of vendor management
  • Identifying key stakeholders and roles
  • Overview of the vendor management lifecycle

Module 2: Vendor Selection and Evaluation

  • Defining vendor selection criteria
  • Evaluating vendor proposals and responses
  • Conducting vendor assessments and due diligence
  • Creating a vendor shortlist

Module 3: Contract Negotiation and Management

  • Understanding contract types and terms
  • Negotiating contract terms and conditions
  • Managing contract renewals and terminations
  • Ensuring compliance with contract terms

Module 4: Vendor Governance and Relationship Management

  • Defining vendor governance and relationship management
  • Establishing vendor governance structures and processes
  • Building and maintaining vendor relationships
  • Managing vendor performance and issues

Module 5: Vendor Risk Management

  • Identifying and assessing vendor risks
  • Mitigating and managing vendor risks
  • Creating a vendor risk management plan
  • Monitoring and reviewing vendor risk management

Module 6: Vendor Performance Management

  • Defining vendor performance metrics and KPIs
  • Measuring and monitoring vendor performance
  • Managing vendor performance issues and disputes
  • Continuously improving vendor performance

Module 7: Vendor Compliance and Security

  • Understanding vendor compliance and security requirements
  • Ensuring vendor compliance with regulations and standards
  • Managing vendor security risks and threats
  • Creating a vendor compliance and security plan

Module 8: Vendor Cost Management

  • Understanding vendor cost structures and pricing models
  • Negotiating vendor costs and pricing
  • Managing vendor cost and budget
  • Optimizing vendor cost and value

Module 9: Vendor Innovation and Value Creation

  • Understanding vendor innovation and value creation
  • Identifying opportunities for vendor innovation and value creation
  • Collaborating with vendors to drive innovation and value creation
  • Measuring and realizing vendor innovation and value creation

Module 10: Vendor Management Best Practices and Tools

  • Understanding vendor management best practices and frameworks
  • Using vendor management tools and software
  • Creating a vendor management dashboard and scorecard
  • Continuously improving vendor management practices


Certification

Upon completion of the course, participants will receive a certificate issued by The Art of Service, demonstrating their mastery of IT vendor management skills and knowledge.

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