ITIL ® Expert Capability Pathway Bundle

$1,975.00
(9 reviews) Write a Review

Save US$1500 when you purchase course courses in a pack!

 

When you buy the ITIL Expert Capability Pathway you will receive:

180 Days access to each of the 5 Courses 180 days access to each of the 5 Exam Preparation Programs Unlimited Access to all 5 PDF Textbooks

The 5 ITIL Capability Complete Certification Kits are –

Service Offerings & Agreements (SOA) Release Control & Validation (RCV) Operational Support & Analysis (OSA)
Planning Protection & Optimization (PPO) Managing Across the Lifecycle (MALC)  

 

 

Get ITIL Certified

The ITIL Expert Capability Pathway Bundle provides you with a convenient way to access the most popular intermediate stream, as well as giving you everything you need to become an ITIL expert. There has never been a better time to get your hands on these world recognized certifications!

 

ITIL Certification Made Easy

The Art of Service's Certification Kits are an excellent way for you to be formally recognized for your skills. Work towards your certificate from the comfort of your own home or office. There's no need for expensive training seminars as we have designed all of our programs to suit even the busiest of schedules. You decide when to train!

 

Professional Learning

This course uses an engaging, interactive and flexible online approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam

 

What's the difference between the Lifecycle and Capability certificates?

The Lifecycle and Capability certificates comprise the two streams, or branches, of the ITIL intermediate-level qualification scheme.

The Lifecycle stream-which includes the Service Strategy qualification-consists of five modules or certifications. These certifications focus on the Service Lifecycle, the use of process and practice within the lifecycle and developing the skills needed to deliver quality Service Management practices in an organization.

The Capability certificates, which are made up of four modules, are geared toward those who want a thorough understanding of ITIL processes and roles. The primary focus is on activities, execution and use of the processes throughout the entire Service Lifecycle.

 

About the Examinations:

  • Evidence of ITIL V3 Foundation Certificate or ITIL 2011 Foundation Certificate or ITIL v2 Foundation + v3 Foundation Bridge Certificate and completion of the Service Strategy Lifecycle course from an Accredited Training Provider is required to sit the exams
  • It is recommended that students should complete at least 21 hours of personal study for each program by reviewing the eLearning pgram and the book in preparation for the examination.
  • The intermediate exams are a closed book exam with eight (8) multiple choice, scenario-based, gradient scored questions.
  • Exam duration is a maximum 90 minutes for all candidates in their respective language (candidates sitting the examination in a language other than their first language have a maximum of 120 minutes and are allowed to use a dictionary)
  • Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks.
  • Pass score is 28/40 or 70%
  • Distinction pass score is under consideration

 

Would you prefer a Payment Plan on this course Click Here! 

 

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Exam Vouchers are valid for 1 year after date of purchase. After 1 year further charges may apply.

Download the Fact Sheet

 

 

 

ITIL® is a registered trade mark of AXELOS Limited

9 Reviews Hide Reviews Show Reviews

  • 5
    100% First time pass-rate

    Posted by Unknown on 30th May 2015

    I used The The ITIL Foundation Complete Certification Kit is a very helpful tool for understanding and implementing the ITIL practices into your IT Organization. I as a Help Desk Manager found the material to be very helpful with my daily job functions. So if your looking to become ITIL Certified then I highly recommend this guide as one of the main study guides. of Service have put together a useful bundle of fairly easy to follow study guide and digestible eLearning material - there's nothing ground breaking about the package but it's straight forward and good enough for the foundation material. As this material is about service it was nice to see that Art of Service team were extremely helpful and responsive to my queries/support requests. Art of Service's Foundation certification kit goes right to the heart of ITIL Foundations; a straightforward roadmap through the service lifecycle it not only provided complete preparation for and gave me confidence going into the exam but the multimedia companion material led by ITIL practitioners served as an excellent supplement to the guide. I have recommended this kit to partner companies for the certification needs of their employees and am regularly asked to borrow my guide as a reference. A++++ recommend this product. I like the combination of guide and online presentations. While at first I was a little surprised by how thin the guide was I'm very satisfied with the depth and breadth of content. I'm still reading the guide but so far I am retaining the information very well. This is partly because I'm reading the text first then following up with the online presentations. I like the section review questions. I haven't tried the test prep stuff yet but I'm confident that I'll be well-prepared. is a very good guide which distills the ITIL concepts for an easy read and get a bigger picture. Apart from Foundation exam this should really be part of your guide collection if you are an IT professional(particularly). of Service Online Learning program to obtain my ITIL Expert certification and I achieved a 100% first-time pass-rate. My experience with them is entirely positive over 6 courses (Lifecycle track). Their programs are excellent and helpful their staff are knowledgeable and responsive. The professionalism is at the top of the industry and Ivanka is truly one of the visionaries in the industry. Did I get what I wanted? Absolutely. They under-promise and over-deliver. I found it an cost-effective way to obtain certification while continuing to work at my day job.

  • 5
    ITIL Expert - what's next?

    Posted by Unknown on 30th May 2015



    I have thoroughly enjoyed working with you your company and taking your training. I also appreciate all of the support you gave me during my journey over the last year to complete my college degree and achieve my ITIL Expert Certification.



    I guess the question now is 'What's next?'

  • 5
    Expert!?! Sure am!

    Posted by Unknown on 30th May 2015

    Having done a previous course with the Art Of Service I was already confident with not only the courses but also the back up they provide. So I decided to try the MALC course online with them as well. Passed the course within two weeks studying weekends and some nights. They have included exercises exams and of course content which guided me through the entire course whilst continuing to work long hours.



    Thanks again to the crew at the Art Of Service I was able to gain my Expert qualification in the very restrictive times that I have to study and saved myself a bundle from the classes I have previously attended.



    Thanks guys!



    Christina

  • 5
    Great course...certification practically assured

    Posted by Unknown on 30th May 2015

    I discovered TAOS while searching the web for an online provider of ITIL training and I am glad I did. I wanted to take the OSA (Operational Support and Analysis) course since my job focused closely on change management and we were planning to launch new incident and problem management efforts very soon. I ordered the course and the exam prep. The course materials are nicely organized and specifically tailored to this certification. I especially like having a self-paced approach where I can study and review when and where I like. The sample questions and mock exam in the exam prep point out areas that need additional review and give you a sense of confidence when you walk into the exam room. I was pleasantly surprised at how easy it was to pass the exam on the first attempt.



    I decided to continue down the capability path and have since completed and passed the RCV and SOA courses also both on the first attempt. I am currently taking the 4th intermediate course (PPO) and am completely confident I will pass this one as well. It is very exciting to realize that achieving ITIL Expert certification quite within reach.

  • 5
    Scored 100% on PPO Exam!

    Posted by Unknown on 30th May 2015

    The Art of Service is leading me throught the ITIL Expert Pathway. I just completed the Planning Protection and Optimization Intermediate course and scored 100% on my exam. The courses are well worth the investment.

  • 5
    Outstanding e-learning service!

    Posted by Unknown on 30th May 2015

    I would like to take this opportunity in order to thank you for your support during my e-learning course and exam preparation. I really enjoyed the preparation and proud to say today that I prepared my ITIL Expert certification with the Art of Service. I will remember these wonderful times and recommend the Art of Service to everyone.



    Once more many thanks to all of you as well as to the The Art of Service for the outstanding e-learning experience that you offered !

  • 5
    ITIL Expert training material is good

    Posted by Unknown on 30th May 2015

    Thank you all very much for the service you rendered in accomplishing my goal of achieving the ITIL EXPERT certification.



    I know you worked very hard in helping me have access to the training modules in time. I must say that the training material provided is good and helped me prepare well for the exams. Once again thank you for the support.



    FYI: I received my ITIL Expert certificate and I am going to proudly display it my office.

  • 5
    Outstanding customer service!

    Posted by Unknown on 30th May 2015

    I have been very impressed with the outstanding customer service from the start. I chose the ITIL 2011 Expert Capability Pathway Bundle over local instructor-led training options and haven't looked back since. The course materials are comprehensive. The flexibility of studying when I have time makes this the optimal path for me. Keep up the great work!

  • 5
    SOA Online Learning and Study guide

    Posted by Unknown on 30th May 2015

    I manage a service worth over $2 billion per year and 6 million customers for AT&T and I use the practices I learned in this lesson to improve quality and increase customer satisfaction. I was able to pass my exam easily on the first time by simply following the course training plans. I highly recommend the Expert Pathway. I am now on the PPO lesson.