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The Art of Service Standard Requirements Self Assessments

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ITIL Overview Program

$1.00

ITIL Overview Program

$1.00

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ITIL is the world-wide defacto framework for IT Service Management. This short ITIL awareness course takes the participant on a journey through all the ITIL Processes and it's single function. It is designed to provide the participant with a conceptual overview. For a more serious, in-depth study & to prepare for the entry level certification then the ITIL Online Foundation course should be taken.

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