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The Art of Service Standard Requirements Self Assessments

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ITIL® V3 Operational Support and Analysis (OSA) - eLearning Plus Exam Prep [out of stock]

$499.95

ITIL® V3 Operational Support and Analysis (OSA) - eLearning Plus Exam Prep [out of stock]

$499.95

Out of Stock

Product Description

For CURRENT version of this ocurse, go HERE>>

 We offer a fully accredited, self-managed eLearning course  that provides you with all the relevant knowledge you need to pass your Operational Support & Analysis exam and gain your certification. Your trainer is on standby via the forum, with response times up to 24 hours.

The basic $499.95 eLearning plus package contains:

  • Unlimited access to study guide/textbook eBook

  • 45 Days access to online material, including:

    • iPad/iPhone compatible, instructor-led presentations, watchable at your convenience

    • Exercises & sample exams, designed to reinforce knowledge and prepare you for the exam

  • 45 Days access to exam preparation eLearning course (Exam style practice questions and sample exam)

  • Access to support forum - with trainer on standby (expected response time up to 24 hours)

 

*Consider upgrading to receive advanced trainer support for an extra $100. Find out more about it here.

*Didn’t pass your exam on the first go? No problem. If you’ve got exam insurance we’ll cover the cost of your resit. Read the terms and conditions here.


Course Description:

This intensive interactive course immerses learners in the practical aspects of the ITIL® Service Lifecycle and processes associated with the Operational Support and Analysis of services and service delivery.

The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment.

This training is intended to enable the holders of the certificate to apply the practices in resolution and support of the Service Management Lifecycle.

ITIL® is a registered trade mark of AXELOS Limited

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