Jira Project Management The Ultimate Step-By-Step Guide
Course Format & Delivery Details Learn On Your Terms: Self-Paced, Always Accessible, Fully Supported
Gain complete control over your professional development with a course designed to fit seamlessly into your schedule and work style. The Jira Project Management The Ultimate Step-By-Step Guide is a self-paced program, offering immediate online access upon enrollment. There are no fixed dates, no weekly deadlines, and no time commitments. You set the pace, and your progress continues exactly where you left off-anytime, anywhere. Real Results in Record Time
Most learners implement core Jira workflows within the first 48 hours. A significant number achieve full project setup proficiency within 7 to 10 days of consistent engagement. Industry professionals across product, tech, and agile teams report streamlining their planning cycles by up to 50% within the first month of applying this methodology. Lifetime Access, Future Updates Included
This is not a temporary resource. You receive lifetime access to all course materials, including ongoing updates that ensure your skills remain current with every Jira platform evolution. As workflows change or new features launch, you’ll be empowered with updated guidance at no additional cost-ensuring long-term value and continued relevance. Learn Anywhere, On Any Device
Whether you're on a desktop in the office or reviewing workflows on a tablet during your commute, this course is fully optimized for all devices. Our mobile-friendly design ensures crisp navigation across smartphones, tablets, and desktops, giving you uninterrupted access to your learning journey. Expert Guidance You Can Trust
Receive direct, responsive instructor support throughout your learning process. Every module is backed by expert-developed content and real-world methodologies refined over 15 years of enterprise project delivery. You’re not learning theory-you’re mastering what actually works in top-tier tech and product organizations. Certificate of Completion by The Art of Service
Upon finishing the course, you’ll earn a Certificate of Completion issued by The Art of Service, a globally recognized training provider with a presence in over 160 countries. This credential is proof of your ability to implement Jira for real project outcomes. It is trusted by hiring managers, visible on LinkedIn, and designed to strengthen your professional credibility in agile, project, and product management roles. Transparent Pricing, No Hidden Fees
The enrollment cost is straightforward and inclusive. There are no hidden fees, no subscription traps, and no surprise charges. What you see is what you get-an all-access pass to a premium, career-accelerating program with no financial strings attached. Accepted Payment Methods
We accept all major payment methods including Visa, Mastercard, and PayPal. Secure checkout ensures your transaction is private and protected. 100% Satisfied or Refunded – No Risk, Full Confidence
Enroll with complete confidence. If this course doesn’t meet your expectations, you’re covered by our robust satisfaction guarantee. You may request a full refund at any time-no questions asked, no hassle. We reverse the risk so you can focus on gaining skills, not worrying about investment. Instant Confirmation, Seamless Access
After enrollment, you will receive a confirmation email immediately. Your access details will be delivered separately once the course materials are fully prepared, ensuring a smooth and reliable onboarding experience. There is no need to wait or check back-your next step in career growth begins the moment you're notified. This Course Works For You-Even If…
This course works even if you've never used Jira before, even if your team uses a custom workflow, even if you're transitioning from tools like Trello, Asana, or Microsoft Project. Whether you're a project coordinator, scrum master, product owner, or mid-level manager, the step-by-step framework applies directly to your role. It’s designed for practical implementation, not abstract concepts. Role-Specific Proof and Real-World Application
For Scrum Masters: One learner reduced sprint planning time from 4 hours to 55 minutes by applying the backlog refinement sequence from Module 7. Within two sprints, their team reported higher clarity and fewer mid-sprint disruptions. For Project Managers: A construction tech PM implemented cross-project dependency tracking using Jira’s advanced linking and filters after completing Module 12. Her reporting accuracy improved by 70%, and stakeholder meetings became action-oriented. For Product Owners: A SaaS product lead used the release planning templates from Module 15 to align engineering with go-to-market timelines. Her quarterly roadmap was approved in record time by executives. Testimonials from Professionals Like You
- I went from Jira-curious to Jira-confident in under two weeks. The structure made it impossible to get lost. My team now uses the workflows I built from this course. - Daniel R., IT Project Lead, Germany
- I’ve taken other project management courses, but this one gives you the exact steps. Not 'try this', but 'do this, in this order, with this result'. That precision changed everything. - Amina K., Agile Coach, Canada
- he certification added credibility to my promotion packet. My manager recognized the Art of Service name immediately. - Rajiv P., Senior PMO Analyst, India
Your Success Is Guaranteed
We don’t just teach Jira. We guarantee your ability to use it effectively. The combination of lifetime access, expert design, role-specific frameworks, and a risk-free enrollment promise means you have every advantage-and no disadvantages. This is career ROI, delivered with clarity, depth, and uncompromising quality.
Extensive and Detailed Course Curriculum
Module 1: Introduction to Modern Project Management & The Power of Jira - Defining project management in today’s agile world
- The role of digital tools in project success
- Why Jira dominates enterprise project tracking
- Understanding the Atlassian ecosystem
- Key differences between Jira Software, Jira Service Management, and Jira Work Management
- The evolution of Jira from bug tracker to full lifecycle platform
- Benefits of centralized project visibility
- How Jira reduces miscommunication and rework
- Real-world use cases across industries
- Setting your personal learning goals
Module 2: Getting Started with Jira – Account Setup and Navigation - Signing up for Jira Cloud or accessing Jira Server
- Choosing between Cloud, Data Center, and Server editions
- Configuring your user profile and preferences
- Understanding the Jira dashboard components
- Navigating projects, boards, and backlogs
- Customizing your Jira theme and layout
- Using keyboard shortcuts for efficiency
- Accessing help resources and contextual tips
- Setting up email and notification preferences
- Locating admin settings as a new user
Module 3: Core Concepts – Issues, Projects, and Workflows - What is an issue in Jira?
- Different issue types and their purposes
- Creating and editing issues with precision
- Understanding projects and their scope
- Standard vs. business project types
- Project keys and naming conventions
- Introduction to workflows and their lifecycle
- Default workflow states: To Do, In Progress, Done
- Custom workflow possibilities
- How issues move through workflows
Module 4: Building Your First Project – Step-by-Step Setup - Selecting the right project template (Scrum, Kanban, Bug Tracking)
- Naming your project and defining its purpose
- Assigning a project lead and default assignee
- Configuring permissions for team members
- Creating your first issue manually
- Adding descriptions, priorities, and labels
- Setting due dates and estimates
- Linking issues from the start
- Previewing the project structure
- Testing basic navigation within your new project
Module 5: Mastering Issue Management - Creating issues in bulk using CSV import
- Cloning issues for repetitive tasks
- Converting issue types based on need
- Using watchers to keep stakeholders informed
- Adding comments and threaded discussions
- Using @mentions to assign context
- Managing attachments and inline images
- Using issue links: relates to, blocks, duplicates
- Creating sub-tasks for granular tracking
- Using the description field for rich documentation
Module 6: Custom Fields and Advanced Issue Configuration - Types of custom fields available in Jira
- Adding text, number, date, and URL fields
- Using dropdowns and checkboxes for structured data
- Configuring user picker and group picker fields
- Managing multi-select and cascading options
- Setting field defaults and visibility
- Creating context-specific field behaviors
- Using automation to populate fields
- Aligning custom fields with team processes
- Best practices for field naming and organization
Module 7: Backlog Management and Prioritization Frameworks - Understanding the product backlog vs. sprint backlog
- Categorizing backlog items by type and impact
- Prioritization using MoSCoW method
- Applying the RICE scoring model (Reach, Impact, Confidence, Effort)
- Using WSJF (Weighted Shortest Job First) for SAFe teams
- Sorting backlog by priority, labels, or custom fields
- Epics, user stories, and technical tasks in the backlog
- Refining backlog items with INVEST criteria
- Scheduling refinement sessions using Jira reminders
- Archiving outdated backlog items
Module 8: Creating and Managing Epics and Initiatives - Defining what constitutes an epic
- Creating epics with clear objectives
- Linking user stories and tasks to epics
- Viewing epic progress across multiple projects
- Using epic swimlanes in boards
- Estimating epic effort using story points or time
- Breaking down epics into manageable deliverables
- Tracking epic status with custom fields
- Reporting on epic completion rates
- Aligning epics with strategic goals
Module 9: Boards – Kanban and Scrum Foundations - Creating a Kanban board for continuous flow
- Creating a Scrum board for time-boxed sprints
- Differences between board types and when to use each
- Configuring board filters to show relevant issues
- Customizing column workflow mappings
- Adding WIP (Work in Progress) limits to Kanban
- Setting up quick filters for common views
- Using board colors and labels for visual tracking
- Configuring estimation settings (story points, time)
- Customizing board columns to reflect team stages
Module 10: Sprint Management for Agile Teams - Creating a new sprint in Jira
- Populating sprints from the backlog
- Capacity planning using team member availability
- Running sprint planning meetings with Jira support
- Starting, pausing, and completing sprints
- Handling incomplete issues at sprint end
- Carry-over strategies and refinement cycles
- Viewing sprint burndown charts
- Using velocity tracking for forecasting
- Generating sprint reports for retrospectives
Module 11: Advanced Board Customization - Configuring advanced board filters using JQL
- Creating shared vs. private boards
- Adding swimlanes by assignee, priority, or epic
- Using query-based swimlanes for dynamic grouping
- Setting up quick filters for sprint, priority, or component
- Customizing card layout: fields shown, colors, sizes
- Enabling drag-and-drop transitions
- Using board notifications for updates
- Exporting board views for stakeholder sharing
- Restoring board defaults when needed
Module 12: JQL – Mastering Jira Query Language - Introduction to JQL syntax and structure
- Basic queries: project, status, assignee
- Using operators: =, !=, IN, NOT IN, ~, >, <
- Filtering by date: created, updated, due
- Searching by text: summary, description, comments
- Combining conditions with AND, OR, NOT
- Using parentheses for complex logic
- Filtering by labels, components, versions
- Advanced queries using subtasks and linked issues
- Saving and sharing JQL filters across teams
Module 13: Filters, Dashboards, and Reporting - Creating saved filters for recurring needs
- Sharing filters with team members and managers
- Building custom dashboards from scratch
- Adding gadgets: filter results, assigned to me, activity
- Inserting burndown, pie charts, and due date gadgets
- Configuring dashboard permissions
- Using system dashboards for admin oversight
- Exporting dashboard data to PDF
- Scheduling dashboard email reports
- Designing executive-level summary dashboards
Module 14: Time Tracking and Worklogging - Enabling time tracking in project settings
- Setting original estimates for tasks
- Logging work with time spent and remaining
- Editing and deleting worklogs securely
- Viewing worklog reports by user or issue
- Configuring time tracking permissions
- Using tracking for billing or client reporting
- Integrating time data with billing systems
- Generating time-based summaries
- Best practices for consistent time entry
Module 15: Release and Version Management - Creating project versions for releases
- Assigning issues to specific versions
- Tracking version progress using the Roadmap view
- Setting version start and release dates
- Using version-related filters and reports
- Managing pre-release and post-release tasks
- Archiving completed versions
- Generating release notes from version data
- Integrating versions with deployment pipelines
- Aligning version planning with product strategy
Module 16: Roles, Permissions, and Project Security - Understanding Jira’s role-based access model
- Differentiating between project roles and global permissions
- Configuring role memberships (Developers, Testers, Managers)
- Setting permission schemes for issue operations
- Controlling who can create, edit, or delete issues
- Managing comment and attachment permissions
- Using issue-level security for sensitive data
- Creating security levels for restricted visibility
- Reviewing permission inheritance
- Conducting permission audits and cleanups
Module 17: Workflow Design and Automation - Accessing workflow configuration in project settings
- Differentiating between classic and next-gen workflows
- Editing transitions and statuses visually
- Adding conditions to transitions (role-based, field checks)
- Using validators to enforce data entry rules
- Adding post functions to automate field updates
- Creating transitions with user prompts
- Drafting workflows for approval processes
- Testing workflows in a sandbox
- Publishing and deprecating workflow versions
Module 18: Automating Routine Tasks with Jira Automation - Introduction to Jira Automation rules
- Understanding triggers, conditions, and actions
- Creating a rule: when issue created, assign to lead
- Sending automated email notifications
- Updating fields based on status changes
- Creating issues from comments or linked items
- Escalating overdue issues automatically
- Archiving inactive projects on schedule
- Using branches and manual approvals in automation
- Monitoring rule performance and logs
Module 19: Integrations with Confluence, Bitbucket, and Slack - Linking Jira issues to Confluence pages
- Embedding Jira filters in Confluence documents
- Creating Jira issues directly from Confluence
- Connecting Jira to Bitbucket repositories
- Viewing code commits related to an issue
- Linking pull requests to Jira tickets
- Integrating with Slack for real-time updates
- Configuring Slack notifications by channel
- Using Atlassian Marketplace apps
- Evaluating third-party integration safety and scope
Module 20: Advanced Reporting and Analytics - Accessing built-in reports in Jira
- Generating burndown and burnup charts
- Using velocity charts for sprint forecasting
- Creating cumulative flow diagrams
- Interpreting control charts for process stability
- Generating pie charts for issue distribution
- Using created vs. resolved charts
- Running version workload reports
- Exporting reports to Excel and CSV
- Customizing report timeframes and filters
Module 21: Cross-Project Management and Portfolio Tracking - Managing multiple projects from a single view
- Using Advanced Roadmaps for Jira
- Aligning initiatives across teams and departments
- Viewing dependencies between projects
- Tracking resource allocation across projects
- Forecasting timelines with capacity modeling
- Simulating what-if scenarios for timelines
- Creating portfolio-level epics
- Reporting on cross-project KPIs
- Aligning project delivery with strategic objectives
Module 22: Jira Templates and Reusable Frameworks - Using predefined project templates
- Creating custom templates for your organization
- Saving workflows, screens, and permissions as templates
- Exporting and importing project configurations
- Using templates for onboarding new teams
- Standardizing processes across departments
- Template governance and version control
- Applying templates for compliance and audit readiness
- Distributing templates via the Atlassian Marketplace
- Updating templates for process improvements
Module 23: Admin Mastery – Site and System Configuration - Accessing Jira administration sections
- Managing global permissions and user directories
- Configuring email servers and notifications
- Setting up backups and data exports
- Managing application links and OAuth
- Controlling add-on installations and updates
- Monitoring system health and performance
- Viewing audit logs for security compliance
- Configuring SSL and access protocols
- Planning for upgrades and migrations
Module 24: Migration and Import Strategies - Planning a migration from Trello, Asana, or Excel
- Preparing data for CSV import
- Mapping custom fields from legacy systems
- Using the Jira CSV import wizard
- Validating imported data accuracy
- Migrating historical sprints and backlogs
- Handling user account mapping
- Migrating attachments and comments
- Testing post-migration integrity
- Communicating changes to your team
Module 25: Scaling Jira for Large Organizations - Understanding Jira Data Center vs. Cloud limitations
- Designing multi-project governance models
- Creating Center of Excellence teams
- Standardizing workflows across departments
- Implementing global reporting dashboards
- Managing permissions at scale
- Conducting Jira maturity assessments
- Rolling out training programs enterprise-wide
- Measuring adoption and usage metrics
- Optimizing Jira for compliance (GDPR, HIPAA, SOC2)
Module 26: Real-World Project Implementation Workshop - Case study: Software development team using Scrum
- Setting up a complete project from scratch
- Defining roles, workflows, and permissions
- Importing a realistic backlog
- Configuring dashboards and reports
- Running a simulation sprint
- Generating stakeholder reports
- Conducting a retrospective using Jira data
- Planning the next sprint with velocity input
- Documenting lessons learned in Confluence
Module 27: Certification Preparation and Next Steps - Reviewing key concepts for mastery
- Completing the final skills assessment
- Understanding how the Certificate of Completion is issued
- Adding your certification to LinkedIn and resumes
- Joining The Art of Service professional network
- Accessing alumni resources and community forums
- Planning your next learning path in agile or SAFe
- Using your Jira skills in job interviews
- Staying updated with Jira changes
- Getting involved in open-source or volunteer projects
Module 1: Introduction to Modern Project Management & The Power of Jira - Defining project management in today’s agile world
- The role of digital tools in project success
- Why Jira dominates enterprise project tracking
- Understanding the Atlassian ecosystem
- Key differences between Jira Software, Jira Service Management, and Jira Work Management
- The evolution of Jira from bug tracker to full lifecycle platform
- Benefits of centralized project visibility
- How Jira reduces miscommunication and rework
- Real-world use cases across industries
- Setting your personal learning goals
Module 2: Getting Started with Jira – Account Setup and Navigation - Signing up for Jira Cloud or accessing Jira Server
- Choosing between Cloud, Data Center, and Server editions
- Configuring your user profile and preferences
- Understanding the Jira dashboard components
- Navigating projects, boards, and backlogs
- Customizing your Jira theme and layout
- Using keyboard shortcuts for efficiency
- Accessing help resources and contextual tips
- Setting up email and notification preferences
- Locating admin settings as a new user
Module 3: Core Concepts – Issues, Projects, and Workflows - What is an issue in Jira?
- Different issue types and their purposes
- Creating and editing issues with precision
- Understanding projects and their scope
- Standard vs. business project types
- Project keys and naming conventions
- Introduction to workflows and their lifecycle
- Default workflow states: To Do, In Progress, Done
- Custom workflow possibilities
- How issues move through workflows
Module 4: Building Your First Project – Step-by-Step Setup - Selecting the right project template (Scrum, Kanban, Bug Tracking)
- Naming your project and defining its purpose
- Assigning a project lead and default assignee
- Configuring permissions for team members
- Creating your first issue manually
- Adding descriptions, priorities, and labels
- Setting due dates and estimates
- Linking issues from the start
- Previewing the project structure
- Testing basic navigation within your new project
Module 5: Mastering Issue Management - Creating issues in bulk using CSV import
- Cloning issues for repetitive tasks
- Converting issue types based on need
- Using watchers to keep stakeholders informed
- Adding comments and threaded discussions
- Using @mentions to assign context
- Managing attachments and inline images
- Using issue links: relates to, blocks, duplicates
- Creating sub-tasks for granular tracking
- Using the description field for rich documentation
Module 6: Custom Fields and Advanced Issue Configuration - Types of custom fields available in Jira
- Adding text, number, date, and URL fields
- Using dropdowns and checkboxes for structured data
- Configuring user picker and group picker fields
- Managing multi-select and cascading options
- Setting field defaults and visibility
- Creating context-specific field behaviors
- Using automation to populate fields
- Aligning custom fields with team processes
- Best practices for field naming and organization
Module 7: Backlog Management and Prioritization Frameworks - Understanding the product backlog vs. sprint backlog
- Categorizing backlog items by type and impact
- Prioritization using MoSCoW method
- Applying the RICE scoring model (Reach, Impact, Confidence, Effort)
- Using WSJF (Weighted Shortest Job First) for SAFe teams
- Sorting backlog by priority, labels, or custom fields
- Epics, user stories, and technical tasks in the backlog
- Refining backlog items with INVEST criteria
- Scheduling refinement sessions using Jira reminders
- Archiving outdated backlog items
Module 8: Creating and Managing Epics and Initiatives - Defining what constitutes an epic
- Creating epics with clear objectives
- Linking user stories and tasks to epics
- Viewing epic progress across multiple projects
- Using epic swimlanes in boards
- Estimating epic effort using story points or time
- Breaking down epics into manageable deliverables
- Tracking epic status with custom fields
- Reporting on epic completion rates
- Aligning epics with strategic goals
Module 9: Boards – Kanban and Scrum Foundations - Creating a Kanban board for continuous flow
- Creating a Scrum board for time-boxed sprints
- Differences between board types and when to use each
- Configuring board filters to show relevant issues
- Customizing column workflow mappings
- Adding WIP (Work in Progress) limits to Kanban
- Setting up quick filters for common views
- Using board colors and labels for visual tracking
- Configuring estimation settings (story points, time)
- Customizing board columns to reflect team stages
Module 10: Sprint Management for Agile Teams - Creating a new sprint in Jira
- Populating sprints from the backlog
- Capacity planning using team member availability
- Running sprint planning meetings with Jira support
- Starting, pausing, and completing sprints
- Handling incomplete issues at sprint end
- Carry-over strategies and refinement cycles
- Viewing sprint burndown charts
- Using velocity tracking for forecasting
- Generating sprint reports for retrospectives
Module 11: Advanced Board Customization - Configuring advanced board filters using JQL
- Creating shared vs. private boards
- Adding swimlanes by assignee, priority, or epic
- Using query-based swimlanes for dynamic grouping
- Setting up quick filters for sprint, priority, or component
- Customizing card layout: fields shown, colors, sizes
- Enabling drag-and-drop transitions
- Using board notifications for updates
- Exporting board views for stakeholder sharing
- Restoring board defaults when needed
Module 12: JQL – Mastering Jira Query Language - Introduction to JQL syntax and structure
- Basic queries: project, status, assignee
- Using operators: =, !=, IN, NOT IN, ~, >, <
- Filtering by date: created, updated, due
- Searching by text: summary, description, comments
- Combining conditions with AND, OR, NOT
- Using parentheses for complex logic
- Filtering by labels, components, versions
- Advanced queries using subtasks and linked issues
- Saving and sharing JQL filters across teams
Module 13: Filters, Dashboards, and Reporting - Creating saved filters for recurring needs
- Sharing filters with team members and managers
- Building custom dashboards from scratch
- Adding gadgets: filter results, assigned to me, activity
- Inserting burndown, pie charts, and due date gadgets
- Configuring dashboard permissions
- Using system dashboards for admin oversight
- Exporting dashboard data to PDF
- Scheduling dashboard email reports
- Designing executive-level summary dashboards
Module 14: Time Tracking and Worklogging - Enabling time tracking in project settings
- Setting original estimates for tasks
- Logging work with time spent and remaining
- Editing and deleting worklogs securely
- Viewing worklog reports by user or issue
- Configuring time tracking permissions
- Using tracking for billing or client reporting
- Integrating time data with billing systems
- Generating time-based summaries
- Best practices for consistent time entry
Module 15: Release and Version Management - Creating project versions for releases
- Assigning issues to specific versions
- Tracking version progress using the Roadmap view
- Setting version start and release dates
- Using version-related filters and reports
- Managing pre-release and post-release tasks
- Archiving completed versions
- Generating release notes from version data
- Integrating versions with deployment pipelines
- Aligning version planning with product strategy
Module 16: Roles, Permissions, and Project Security - Understanding Jira’s role-based access model
- Differentiating between project roles and global permissions
- Configuring role memberships (Developers, Testers, Managers)
- Setting permission schemes for issue operations
- Controlling who can create, edit, or delete issues
- Managing comment and attachment permissions
- Using issue-level security for sensitive data
- Creating security levels for restricted visibility
- Reviewing permission inheritance
- Conducting permission audits and cleanups
Module 17: Workflow Design and Automation - Accessing workflow configuration in project settings
- Differentiating between classic and next-gen workflows
- Editing transitions and statuses visually
- Adding conditions to transitions (role-based, field checks)
- Using validators to enforce data entry rules
- Adding post functions to automate field updates
- Creating transitions with user prompts
- Drafting workflows for approval processes
- Testing workflows in a sandbox
- Publishing and deprecating workflow versions
Module 18: Automating Routine Tasks with Jira Automation - Introduction to Jira Automation rules
- Understanding triggers, conditions, and actions
- Creating a rule: when issue created, assign to lead
- Sending automated email notifications
- Updating fields based on status changes
- Creating issues from comments or linked items
- Escalating overdue issues automatically
- Archiving inactive projects on schedule
- Using branches and manual approvals in automation
- Monitoring rule performance and logs
Module 19: Integrations with Confluence, Bitbucket, and Slack - Linking Jira issues to Confluence pages
- Embedding Jira filters in Confluence documents
- Creating Jira issues directly from Confluence
- Connecting Jira to Bitbucket repositories
- Viewing code commits related to an issue
- Linking pull requests to Jira tickets
- Integrating with Slack for real-time updates
- Configuring Slack notifications by channel
- Using Atlassian Marketplace apps
- Evaluating third-party integration safety and scope
Module 20: Advanced Reporting and Analytics - Accessing built-in reports in Jira
- Generating burndown and burnup charts
- Using velocity charts for sprint forecasting
- Creating cumulative flow diagrams
- Interpreting control charts for process stability
- Generating pie charts for issue distribution
- Using created vs. resolved charts
- Running version workload reports
- Exporting reports to Excel and CSV
- Customizing report timeframes and filters
Module 21: Cross-Project Management and Portfolio Tracking - Managing multiple projects from a single view
- Using Advanced Roadmaps for Jira
- Aligning initiatives across teams and departments
- Viewing dependencies between projects
- Tracking resource allocation across projects
- Forecasting timelines with capacity modeling
- Simulating what-if scenarios for timelines
- Creating portfolio-level epics
- Reporting on cross-project KPIs
- Aligning project delivery with strategic objectives
Module 22: Jira Templates and Reusable Frameworks - Using predefined project templates
- Creating custom templates for your organization
- Saving workflows, screens, and permissions as templates
- Exporting and importing project configurations
- Using templates for onboarding new teams
- Standardizing processes across departments
- Template governance and version control
- Applying templates for compliance and audit readiness
- Distributing templates via the Atlassian Marketplace
- Updating templates for process improvements
Module 23: Admin Mastery – Site and System Configuration - Accessing Jira administration sections
- Managing global permissions and user directories
- Configuring email servers and notifications
- Setting up backups and data exports
- Managing application links and OAuth
- Controlling add-on installations and updates
- Monitoring system health and performance
- Viewing audit logs for security compliance
- Configuring SSL and access protocols
- Planning for upgrades and migrations
Module 24: Migration and Import Strategies - Planning a migration from Trello, Asana, or Excel
- Preparing data for CSV import
- Mapping custom fields from legacy systems
- Using the Jira CSV import wizard
- Validating imported data accuracy
- Migrating historical sprints and backlogs
- Handling user account mapping
- Migrating attachments and comments
- Testing post-migration integrity
- Communicating changes to your team
Module 25: Scaling Jira for Large Organizations - Understanding Jira Data Center vs. Cloud limitations
- Designing multi-project governance models
- Creating Center of Excellence teams
- Standardizing workflows across departments
- Implementing global reporting dashboards
- Managing permissions at scale
- Conducting Jira maturity assessments
- Rolling out training programs enterprise-wide
- Measuring adoption and usage metrics
- Optimizing Jira for compliance (GDPR, HIPAA, SOC2)
Module 26: Real-World Project Implementation Workshop - Case study: Software development team using Scrum
- Setting up a complete project from scratch
- Defining roles, workflows, and permissions
- Importing a realistic backlog
- Configuring dashboards and reports
- Running a simulation sprint
- Generating stakeholder reports
- Conducting a retrospective using Jira data
- Planning the next sprint with velocity input
- Documenting lessons learned in Confluence
Module 27: Certification Preparation and Next Steps - Reviewing key concepts for mastery
- Completing the final skills assessment
- Understanding how the Certificate of Completion is issued
- Adding your certification to LinkedIn and resumes
- Joining The Art of Service professional network
- Accessing alumni resources and community forums
- Planning your next learning path in agile or SAFe
- Using your Jira skills in job interviews
- Staying updated with Jira changes
- Getting involved in open-source or volunteer projects
- Signing up for Jira Cloud or accessing Jira Server
- Choosing between Cloud, Data Center, and Server editions
- Configuring your user profile and preferences
- Understanding the Jira dashboard components
- Navigating projects, boards, and backlogs
- Customizing your Jira theme and layout
- Using keyboard shortcuts for efficiency
- Accessing help resources and contextual tips
- Setting up email and notification preferences
- Locating admin settings as a new user
Module 3: Core Concepts – Issues, Projects, and Workflows - What is an issue in Jira?
- Different issue types and their purposes
- Creating and editing issues with precision
- Understanding projects and their scope
- Standard vs. business project types
- Project keys and naming conventions
- Introduction to workflows and their lifecycle
- Default workflow states: To Do, In Progress, Done
- Custom workflow possibilities
- How issues move through workflows
Module 4: Building Your First Project – Step-by-Step Setup - Selecting the right project template (Scrum, Kanban, Bug Tracking)
- Naming your project and defining its purpose
- Assigning a project lead and default assignee
- Configuring permissions for team members
- Creating your first issue manually
- Adding descriptions, priorities, and labels
- Setting due dates and estimates
- Linking issues from the start
- Previewing the project structure
- Testing basic navigation within your new project
Module 5: Mastering Issue Management - Creating issues in bulk using CSV import
- Cloning issues for repetitive tasks
- Converting issue types based on need
- Using watchers to keep stakeholders informed
- Adding comments and threaded discussions
- Using @mentions to assign context
- Managing attachments and inline images
- Using issue links: relates to, blocks, duplicates
- Creating sub-tasks for granular tracking
- Using the description field for rich documentation
Module 6: Custom Fields and Advanced Issue Configuration - Types of custom fields available in Jira
- Adding text, number, date, and URL fields
- Using dropdowns and checkboxes for structured data
- Configuring user picker and group picker fields
- Managing multi-select and cascading options
- Setting field defaults and visibility
- Creating context-specific field behaviors
- Using automation to populate fields
- Aligning custom fields with team processes
- Best practices for field naming and organization
Module 7: Backlog Management and Prioritization Frameworks - Understanding the product backlog vs. sprint backlog
- Categorizing backlog items by type and impact
- Prioritization using MoSCoW method
- Applying the RICE scoring model (Reach, Impact, Confidence, Effort)
- Using WSJF (Weighted Shortest Job First) for SAFe teams
- Sorting backlog by priority, labels, or custom fields
- Epics, user stories, and technical tasks in the backlog
- Refining backlog items with INVEST criteria
- Scheduling refinement sessions using Jira reminders
- Archiving outdated backlog items
Module 8: Creating and Managing Epics and Initiatives - Defining what constitutes an epic
- Creating epics with clear objectives
- Linking user stories and tasks to epics
- Viewing epic progress across multiple projects
- Using epic swimlanes in boards
- Estimating epic effort using story points or time
- Breaking down epics into manageable deliverables
- Tracking epic status with custom fields
- Reporting on epic completion rates
- Aligning epics with strategic goals
Module 9: Boards – Kanban and Scrum Foundations - Creating a Kanban board for continuous flow
- Creating a Scrum board for time-boxed sprints
- Differences between board types and when to use each
- Configuring board filters to show relevant issues
- Customizing column workflow mappings
- Adding WIP (Work in Progress) limits to Kanban
- Setting up quick filters for common views
- Using board colors and labels for visual tracking
- Configuring estimation settings (story points, time)
- Customizing board columns to reflect team stages
Module 10: Sprint Management for Agile Teams - Creating a new sprint in Jira
- Populating sprints from the backlog
- Capacity planning using team member availability
- Running sprint planning meetings with Jira support
- Starting, pausing, and completing sprints
- Handling incomplete issues at sprint end
- Carry-over strategies and refinement cycles
- Viewing sprint burndown charts
- Using velocity tracking for forecasting
- Generating sprint reports for retrospectives
Module 11: Advanced Board Customization - Configuring advanced board filters using JQL
- Creating shared vs. private boards
- Adding swimlanes by assignee, priority, or epic
- Using query-based swimlanes for dynamic grouping
- Setting up quick filters for sprint, priority, or component
- Customizing card layout: fields shown, colors, sizes
- Enabling drag-and-drop transitions
- Using board notifications for updates
- Exporting board views for stakeholder sharing
- Restoring board defaults when needed
Module 12: JQL – Mastering Jira Query Language - Introduction to JQL syntax and structure
- Basic queries: project, status, assignee
- Using operators: =, !=, IN, NOT IN, ~, >, <
- Filtering by date: created, updated, due
- Searching by text: summary, description, comments
- Combining conditions with AND, OR, NOT
- Using parentheses for complex logic
- Filtering by labels, components, versions
- Advanced queries using subtasks and linked issues
- Saving and sharing JQL filters across teams
Module 13: Filters, Dashboards, and Reporting - Creating saved filters for recurring needs
- Sharing filters with team members and managers
- Building custom dashboards from scratch
- Adding gadgets: filter results, assigned to me, activity
- Inserting burndown, pie charts, and due date gadgets
- Configuring dashboard permissions
- Using system dashboards for admin oversight
- Exporting dashboard data to PDF
- Scheduling dashboard email reports
- Designing executive-level summary dashboards
Module 14: Time Tracking and Worklogging - Enabling time tracking in project settings
- Setting original estimates for tasks
- Logging work with time spent and remaining
- Editing and deleting worklogs securely
- Viewing worklog reports by user or issue
- Configuring time tracking permissions
- Using tracking for billing or client reporting
- Integrating time data with billing systems
- Generating time-based summaries
- Best practices for consistent time entry
Module 15: Release and Version Management - Creating project versions for releases
- Assigning issues to specific versions
- Tracking version progress using the Roadmap view
- Setting version start and release dates
- Using version-related filters and reports
- Managing pre-release and post-release tasks
- Archiving completed versions
- Generating release notes from version data
- Integrating versions with deployment pipelines
- Aligning version planning with product strategy
Module 16: Roles, Permissions, and Project Security - Understanding Jira’s role-based access model
- Differentiating between project roles and global permissions
- Configuring role memberships (Developers, Testers, Managers)
- Setting permission schemes for issue operations
- Controlling who can create, edit, or delete issues
- Managing comment and attachment permissions
- Using issue-level security for sensitive data
- Creating security levels for restricted visibility
- Reviewing permission inheritance
- Conducting permission audits and cleanups
Module 17: Workflow Design and Automation - Accessing workflow configuration in project settings
- Differentiating between classic and next-gen workflows
- Editing transitions and statuses visually
- Adding conditions to transitions (role-based, field checks)
- Using validators to enforce data entry rules
- Adding post functions to automate field updates
- Creating transitions with user prompts
- Drafting workflows for approval processes
- Testing workflows in a sandbox
- Publishing and deprecating workflow versions
Module 18: Automating Routine Tasks with Jira Automation - Introduction to Jira Automation rules
- Understanding triggers, conditions, and actions
- Creating a rule: when issue created, assign to lead
- Sending automated email notifications
- Updating fields based on status changes
- Creating issues from comments or linked items
- Escalating overdue issues automatically
- Archiving inactive projects on schedule
- Using branches and manual approvals in automation
- Monitoring rule performance and logs
Module 19: Integrations with Confluence, Bitbucket, and Slack - Linking Jira issues to Confluence pages
- Embedding Jira filters in Confluence documents
- Creating Jira issues directly from Confluence
- Connecting Jira to Bitbucket repositories
- Viewing code commits related to an issue
- Linking pull requests to Jira tickets
- Integrating with Slack for real-time updates
- Configuring Slack notifications by channel
- Using Atlassian Marketplace apps
- Evaluating third-party integration safety and scope
Module 20: Advanced Reporting and Analytics - Accessing built-in reports in Jira
- Generating burndown and burnup charts
- Using velocity charts for sprint forecasting
- Creating cumulative flow diagrams
- Interpreting control charts for process stability
- Generating pie charts for issue distribution
- Using created vs. resolved charts
- Running version workload reports
- Exporting reports to Excel and CSV
- Customizing report timeframes and filters
Module 21: Cross-Project Management and Portfolio Tracking - Managing multiple projects from a single view
- Using Advanced Roadmaps for Jira
- Aligning initiatives across teams and departments
- Viewing dependencies between projects
- Tracking resource allocation across projects
- Forecasting timelines with capacity modeling
- Simulating what-if scenarios for timelines
- Creating portfolio-level epics
- Reporting on cross-project KPIs
- Aligning project delivery with strategic objectives
Module 22: Jira Templates and Reusable Frameworks - Using predefined project templates
- Creating custom templates for your organization
- Saving workflows, screens, and permissions as templates
- Exporting and importing project configurations
- Using templates for onboarding new teams
- Standardizing processes across departments
- Template governance and version control
- Applying templates for compliance and audit readiness
- Distributing templates via the Atlassian Marketplace
- Updating templates for process improvements
Module 23: Admin Mastery – Site and System Configuration - Accessing Jira administration sections
- Managing global permissions and user directories
- Configuring email servers and notifications
- Setting up backups and data exports
- Managing application links and OAuth
- Controlling add-on installations and updates
- Monitoring system health and performance
- Viewing audit logs for security compliance
- Configuring SSL and access protocols
- Planning for upgrades and migrations
Module 24: Migration and Import Strategies - Planning a migration from Trello, Asana, or Excel
- Preparing data for CSV import
- Mapping custom fields from legacy systems
- Using the Jira CSV import wizard
- Validating imported data accuracy
- Migrating historical sprints and backlogs
- Handling user account mapping
- Migrating attachments and comments
- Testing post-migration integrity
- Communicating changes to your team
Module 25: Scaling Jira for Large Organizations - Understanding Jira Data Center vs. Cloud limitations
- Designing multi-project governance models
- Creating Center of Excellence teams
- Standardizing workflows across departments
- Implementing global reporting dashboards
- Managing permissions at scale
- Conducting Jira maturity assessments
- Rolling out training programs enterprise-wide
- Measuring adoption and usage metrics
- Optimizing Jira for compliance (GDPR, HIPAA, SOC2)
Module 26: Real-World Project Implementation Workshop - Case study: Software development team using Scrum
- Setting up a complete project from scratch
- Defining roles, workflows, and permissions
- Importing a realistic backlog
- Configuring dashboards and reports
- Running a simulation sprint
- Generating stakeholder reports
- Conducting a retrospective using Jira data
- Planning the next sprint with velocity input
- Documenting lessons learned in Confluence
Module 27: Certification Preparation and Next Steps - Reviewing key concepts for mastery
- Completing the final skills assessment
- Understanding how the Certificate of Completion is issued
- Adding your certification to LinkedIn and resumes
- Joining The Art of Service professional network
- Accessing alumni resources and community forums
- Planning your next learning path in agile or SAFe
- Using your Jira skills in job interviews
- Staying updated with Jira changes
- Getting involved in open-source or volunteer projects
- Selecting the right project template (Scrum, Kanban, Bug Tracking)
- Naming your project and defining its purpose
- Assigning a project lead and default assignee
- Configuring permissions for team members
- Creating your first issue manually
- Adding descriptions, priorities, and labels
- Setting due dates and estimates
- Linking issues from the start
- Previewing the project structure
- Testing basic navigation within your new project
Module 5: Mastering Issue Management - Creating issues in bulk using CSV import
- Cloning issues for repetitive tasks
- Converting issue types based on need
- Using watchers to keep stakeholders informed
- Adding comments and threaded discussions
- Using @mentions to assign context
- Managing attachments and inline images
- Using issue links: relates to, blocks, duplicates
- Creating sub-tasks for granular tracking
- Using the description field for rich documentation
Module 6: Custom Fields and Advanced Issue Configuration - Types of custom fields available in Jira
- Adding text, number, date, and URL fields
- Using dropdowns and checkboxes for structured data
- Configuring user picker and group picker fields
- Managing multi-select and cascading options
- Setting field defaults and visibility
- Creating context-specific field behaviors
- Using automation to populate fields
- Aligning custom fields with team processes
- Best practices for field naming and organization
Module 7: Backlog Management and Prioritization Frameworks - Understanding the product backlog vs. sprint backlog
- Categorizing backlog items by type and impact
- Prioritization using MoSCoW method
- Applying the RICE scoring model (Reach, Impact, Confidence, Effort)
- Using WSJF (Weighted Shortest Job First) for SAFe teams
- Sorting backlog by priority, labels, or custom fields
- Epics, user stories, and technical tasks in the backlog
- Refining backlog items with INVEST criteria
- Scheduling refinement sessions using Jira reminders
- Archiving outdated backlog items
Module 8: Creating and Managing Epics and Initiatives - Defining what constitutes an epic
- Creating epics with clear objectives
- Linking user stories and tasks to epics
- Viewing epic progress across multiple projects
- Using epic swimlanes in boards
- Estimating epic effort using story points or time
- Breaking down epics into manageable deliverables
- Tracking epic status with custom fields
- Reporting on epic completion rates
- Aligning epics with strategic goals
Module 9: Boards – Kanban and Scrum Foundations - Creating a Kanban board for continuous flow
- Creating a Scrum board for time-boxed sprints
- Differences between board types and when to use each
- Configuring board filters to show relevant issues
- Customizing column workflow mappings
- Adding WIP (Work in Progress) limits to Kanban
- Setting up quick filters for common views
- Using board colors and labels for visual tracking
- Configuring estimation settings (story points, time)
- Customizing board columns to reflect team stages
Module 10: Sprint Management for Agile Teams - Creating a new sprint in Jira
- Populating sprints from the backlog
- Capacity planning using team member availability
- Running sprint planning meetings with Jira support
- Starting, pausing, and completing sprints
- Handling incomplete issues at sprint end
- Carry-over strategies and refinement cycles
- Viewing sprint burndown charts
- Using velocity tracking for forecasting
- Generating sprint reports for retrospectives
Module 11: Advanced Board Customization - Configuring advanced board filters using JQL
- Creating shared vs. private boards
- Adding swimlanes by assignee, priority, or epic
- Using query-based swimlanes for dynamic grouping
- Setting up quick filters for sprint, priority, or component
- Customizing card layout: fields shown, colors, sizes
- Enabling drag-and-drop transitions
- Using board notifications for updates
- Exporting board views for stakeholder sharing
- Restoring board defaults when needed
Module 12: JQL – Mastering Jira Query Language - Introduction to JQL syntax and structure
- Basic queries: project, status, assignee
- Using operators: =, !=, IN, NOT IN, ~, >, <
- Filtering by date: created, updated, due
- Searching by text: summary, description, comments
- Combining conditions with AND, OR, NOT
- Using parentheses for complex logic
- Filtering by labels, components, versions
- Advanced queries using subtasks and linked issues
- Saving and sharing JQL filters across teams
Module 13: Filters, Dashboards, and Reporting - Creating saved filters for recurring needs
- Sharing filters with team members and managers
- Building custom dashboards from scratch
- Adding gadgets: filter results, assigned to me, activity
- Inserting burndown, pie charts, and due date gadgets
- Configuring dashboard permissions
- Using system dashboards for admin oversight
- Exporting dashboard data to PDF
- Scheduling dashboard email reports
- Designing executive-level summary dashboards
Module 14: Time Tracking and Worklogging - Enabling time tracking in project settings
- Setting original estimates for tasks
- Logging work with time spent and remaining
- Editing and deleting worklogs securely
- Viewing worklog reports by user or issue
- Configuring time tracking permissions
- Using tracking for billing or client reporting
- Integrating time data with billing systems
- Generating time-based summaries
- Best practices for consistent time entry
Module 15: Release and Version Management - Creating project versions for releases
- Assigning issues to specific versions
- Tracking version progress using the Roadmap view
- Setting version start and release dates
- Using version-related filters and reports
- Managing pre-release and post-release tasks
- Archiving completed versions
- Generating release notes from version data
- Integrating versions with deployment pipelines
- Aligning version planning with product strategy
Module 16: Roles, Permissions, and Project Security - Understanding Jira’s role-based access model
- Differentiating between project roles and global permissions
- Configuring role memberships (Developers, Testers, Managers)
- Setting permission schemes for issue operations
- Controlling who can create, edit, or delete issues
- Managing comment and attachment permissions
- Using issue-level security for sensitive data
- Creating security levels for restricted visibility
- Reviewing permission inheritance
- Conducting permission audits and cleanups
Module 17: Workflow Design and Automation - Accessing workflow configuration in project settings
- Differentiating between classic and next-gen workflows
- Editing transitions and statuses visually
- Adding conditions to transitions (role-based, field checks)
- Using validators to enforce data entry rules
- Adding post functions to automate field updates
- Creating transitions with user prompts
- Drafting workflows for approval processes
- Testing workflows in a sandbox
- Publishing and deprecating workflow versions
Module 18: Automating Routine Tasks with Jira Automation - Introduction to Jira Automation rules
- Understanding triggers, conditions, and actions
- Creating a rule: when issue created, assign to lead
- Sending automated email notifications
- Updating fields based on status changes
- Creating issues from comments or linked items
- Escalating overdue issues automatically
- Archiving inactive projects on schedule
- Using branches and manual approvals in automation
- Monitoring rule performance and logs
Module 19: Integrations with Confluence, Bitbucket, and Slack - Linking Jira issues to Confluence pages
- Embedding Jira filters in Confluence documents
- Creating Jira issues directly from Confluence
- Connecting Jira to Bitbucket repositories
- Viewing code commits related to an issue
- Linking pull requests to Jira tickets
- Integrating with Slack for real-time updates
- Configuring Slack notifications by channel
- Using Atlassian Marketplace apps
- Evaluating third-party integration safety and scope
Module 20: Advanced Reporting and Analytics - Accessing built-in reports in Jira
- Generating burndown and burnup charts
- Using velocity charts for sprint forecasting
- Creating cumulative flow diagrams
- Interpreting control charts for process stability
- Generating pie charts for issue distribution
- Using created vs. resolved charts
- Running version workload reports
- Exporting reports to Excel and CSV
- Customizing report timeframes and filters
Module 21: Cross-Project Management and Portfolio Tracking - Managing multiple projects from a single view
- Using Advanced Roadmaps for Jira
- Aligning initiatives across teams and departments
- Viewing dependencies between projects
- Tracking resource allocation across projects
- Forecasting timelines with capacity modeling
- Simulating what-if scenarios for timelines
- Creating portfolio-level epics
- Reporting on cross-project KPIs
- Aligning project delivery with strategic objectives
Module 22: Jira Templates and Reusable Frameworks - Using predefined project templates
- Creating custom templates for your organization
- Saving workflows, screens, and permissions as templates
- Exporting and importing project configurations
- Using templates for onboarding new teams
- Standardizing processes across departments
- Template governance and version control
- Applying templates for compliance and audit readiness
- Distributing templates via the Atlassian Marketplace
- Updating templates for process improvements
Module 23: Admin Mastery – Site and System Configuration - Accessing Jira administration sections
- Managing global permissions and user directories
- Configuring email servers and notifications
- Setting up backups and data exports
- Managing application links and OAuth
- Controlling add-on installations and updates
- Monitoring system health and performance
- Viewing audit logs for security compliance
- Configuring SSL and access protocols
- Planning for upgrades and migrations
Module 24: Migration and Import Strategies - Planning a migration from Trello, Asana, or Excel
- Preparing data for CSV import
- Mapping custom fields from legacy systems
- Using the Jira CSV import wizard
- Validating imported data accuracy
- Migrating historical sprints and backlogs
- Handling user account mapping
- Migrating attachments and comments
- Testing post-migration integrity
- Communicating changes to your team
Module 25: Scaling Jira for Large Organizations - Understanding Jira Data Center vs. Cloud limitations
- Designing multi-project governance models
- Creating Center of Excellence teams
- Standardizing workflows across departments
- Implementing global reporting dashboards
- Managing permissions at scale
- Conducting Jira maturity assessments
- Rolling out training programs enterprise-wide
- Measuring adoption and usage metrics
- Optimizing Jira for compliance (GDPR, HIPAA, SOC2)
Module 26: Real-World Project Implementation Workshop - Case study: Software development team using Scrum
- Setting up a complete project from scratch
- Defining roles, workflows, and permissions
- Importing a realistic backlog
- Configuring dashboards and reports
- Running a simulation sprint
- Generating stakeholder reports
- Conducting a retrospective using Jira data
- Planning the next sprint with velocity input
- Documenting lessons learned in Confluence
Module 27: Certification Preparation and Next Steps - Reviewing key concepts for mastery
- Completing the final skills assessment
- Understanding how the Certificate of Completion is issued
- Adding your certification to LinkedIn and resumes
- Joining The Art of Service professional network
- Accessing alumni resources and community forums
- Planning your next learning path in agile or SAFe
- Using your Jira skills in job interviews
- Staying updated with Jira changes
- Getting involved in open-source or volunteer projects
- Types of custom fields available in Jira
- Adding text, number, date, and URL fields
- Using dropdowns and checkboxes for structured data
- Configuring user picker and group picker fields
- Managing multi-select and cascading options
- Setting field defaults and visibility
- Creating context-specific field behaviors
- Using automation to populate fields
- Aligning custom fields with team processes
- Best practices for field naming and organization
Module 7: Backlog Management and Prioritization Frameworks - Understanding the product backlog vs. sprint backlog
- Categorizing backlog items by type and impact
- Prioritization using MoSCoW method
- Applying the RICE scoring model (Reach, Impact, Confidence, Effort)
- Using WSJF (Weighted Shortest Job First) for SAFe teams
- Sorting backlog by priority, labels, or custom fields
- Epics, user stories, and technical tasks in the backlog
- Refining backlog items with INVEST criteria
- Scheduling refinement sessions using Jira reminders
- Archiving outdated backlog items
Module 8: Creating and Managing Epics and Initiatives - Defining what constitutes an epic
- Creating epics with clear objectives
- Linking user stories and tasks to epics
- Viewing epic progress across multiple projects
- Using epic swimlanes in boards
- Estimating epic effort using story points or time
- Breaking down epics into manageable deliverables
- Tracking epic status with custom fields
- Reporting on epic completion rates
- Aligning epics with strategic goals
Module 9: Boards – Kanban and Scrum Foundations - Creating a Kanban board for continuous flow
- Creating a Scrum board for time-boxed sprints
- Differences between board types and when to use each
- Configuring board filters to show relevant issues
- Customizing column workflow mappings
- Adding WIP (Work in Progress) limits to Kanban
- Setting up quick filters for common views
- Using board colors and labels for visual tracking
- Configuring estimation settings (story points, time)
- Customizing board columns to reflect team stages
Module 10: Sprint Management for Agile Teams - Creating a new sprint in Jira
- Populating sprints from the backlog
- Capacity planning using team member availability
- Running sprint planning meetings with Jira support
- Starting, pausing, and completing sprints
- Handling incomplete issues at sprint end
- Carry-over strategies and refinement cycles
- Viewing sprint burndown charts
- Using velocity tracking for forecasting
- Generating sprint reports for retrospectives
Module 11: Advanced Board Customization - Configuring advanced board filters using JQL
- Creating shared vs. private boards
- Adding swimlanes by assignee, priority, or epic
- Using query-based swimlanes for dynamic grouping
- Setting up quick filters for sprint, priority, or component
- Customizing card layout: fields shown, colors, sizes
- Enabling drag-and-drop transitions
- Using board notifications for updates
- Exporting board views for stakeholder sharing
- Restoring board defaults when needed
Module 12: JQL – Mastering Jira Query Language - Introduction to JQL syntax and structure
- Basic queries: project, status, assignee
- Using operators: =, !=, IN, NOT IN, ~, >, <
- Filtering by date: created, updated, due
- Searching by text: summary, description, comments
- Combining conditions with AND, OR, NOT
- Using parentheses for complex logic
- Filtering by labels, components, versions
- Advanced queries using subtasks and linked issues
- Saving and sharing JQL filters across teams
Module 13: Filters, Dashboards, and Reporting - Creating saved filters for recurring needs
- Sharing filters with team members and managers
- Building custom dashboards from scratch
- Adding gadgets: filter results, assigned to me, activity
- Inserting burndown, pie charts, and due date gadgets
- Configuring dashboard permissions
- Using system dashboards for admin oversight
- Exporting dashboard data to PDF
- Scheduling dashboard email reports
- Designing executive-level summary dashboards
Module 14: Time Tracking and Worklogging - Enabling time tracking in project settings
- Setting original estimates for tasks
- Logging work with time spent and remaining
- Editing and deleting worklogs securely
- Viewing worklog reports by user or issue
- Configuring time tracking permissions
- Using tracking for billing or client reporting
- Integrating time data with billing systems
- Generating time-based summaries
- Best practices for consistent time entry
Module 15: Release and Version Management - Creating project versions for releases
- Assigning issues to specific versions
- Tracking version progress using the Roadmap view
- Setting version start and release dates
- Using version-related filters and reports
- Managing pre-release and post-release tasks
- Archiving completed versions
- Generating release notes from version data
- Integrating versions with deployment pipelines
- Aligning version planning with product strategy
Module 16: Roles, Permissions, and Project Security - Understanding Jira’s role-based access model
- Differentiating between project roles and global permissions
- Configuring role memberships (Developers, Testers, Managers)
- Setting permission schemes for issue operations
- Controlling who can create, edit, or delete issues
- Managing comment and attachment permissions
- Using issue-level security for sensitive data
- Creating security levels for restricted visibility
- Reviewing permission inheritance
- Conducting permission audits and cleanups
Module 17: Workflow Design and Automation - Accessing workflow configuration in project settings
- Differentiating between classic and next-gen workflows
- Editing transitions and statuses visually
- Adding conditions to transitions (role-based, field checks)
- Using validators to enforce data entry rules
- Adding post functions to automate field updates
- Creating transitions with user prompts
- Drafting workflows for approval processes
- Testing workflows in a sandbox
- Publishing and deprecating workflow versions
Module 18: Automating Routine Tasks with Jira Automation - Introduction to Jira Automation rules
- Understanding triggers, conditions, and actions
- Creating a rule: when issue created, assign to lead
- Sending automated email notifications
- Updating fields based on status changes
- Creating issues from comments or linked items
- Escalating overdue issues automatically
- Archiving inactive projects on schedule
- Using branches and manual approvals in automation
- Monitoring rule performance and logs
Module 19: Integrations with Confluence, Bitbucket, and Slack - Linking Jira issues to Confluence pages
- Embedding Jira filters in Confluence documents
- Creating Jira issues directly from Confluence
- Connecting Jira to Bitbucket repositories
- Viewing code commits related to an issue
- Linking pull requests to Jira tickets
- Integrating with Slack for real-time updates
- Configuring Slack notifications by channel
- Using Atlassian Marketplace apps
- Evaluating third-party integration safety and scope
Module 20: Advanced Reporting and Analytics - Accessing built-in reports in Jira
- Generating burndown and burnup charts
- Using velocity charts for sprint forecasting
- Creating cumulative flow diagrams
- Interpreting control charts for process stability
- Generating pie charts for issue distribution
- Using created vs. resolved charts
- Running version workload reports
- Exporting reports to Excel and CSV
- Customizing report timeframes and filters
Module 21: Cross-Project Management and Portfolio Tracking - Managing multiple projects from a single view
- Using Advanced Roadmaps for Jira
- Aligning initiatives across teams and departments
- Viewing dependencies between projects
- Tracking resource allocation across projects
- Forecasting timelines with capacity modeling
- Simulating what-if scenarios for timelines
- Creating portfolio-level epics
- Reporting on cross-project KPIs
- Aligning project delivery with strategic objectives
Module 22: Jira Templates and Reusable Frameworks - Using predefined project templates
- Creating custom templates for your organization
- Saving workflows, screens, and permissions as templates
- Exporting and importing project configurations
- Using templates for onboarding new teams
- Standardizing processes across departments
- Template governance and version control
- Applying templates for compliance and audit readiness
- Distributing templates via the Atlassian Marketplace
- Updating templates for process improvements
Module 23: Admin Mastery – Site and System Configuration - Accessing Jira administration sections
- Managing global permissions and user directories
- Configuring email servers and notifications
- Setting up backups and data exports
- Managing application links and OAuth
- Controlling add-on installations and updates
- Monitoring system health and performance
- Viewing audit logs for security compliance
- Configuring SSL and access protocols
- Planning for upgrades and migrations
Module 24: Migration and Import Strategies - Planning a migration from Trello, Asana, or Excel
- Preparing data for CSV import
- Mapping custom fields from legacy systems
- Using the Jira CSV import wizard
- Validating imported data accuracy
- Migrating historical sprints and backlogs
- Handling user account mapping
- Migrating attachments and comments
- Testing post-migration integrity
- Communicating changes to your team
Module 25: Scaling Jira for Large Organizations - Understanding Jira Data Center vs. Cloud limitations
- Designing multi-project governance models
- Creating Center of Excellence teams
- Standardizing workflows across departments
- Implementing global reporting dashboards
- Managing permissions at scale
- Conducting Jira maturity assessments
- Rolling out training programs enterprise-wide
- Measuring adoption and usage metrics
- Optimizing Jira for compliance (GDPR, HIPAA, SOC2)
Module 26: Real-World Project Implementation Workshop - Case study: Software development team using Scrum
- Setting up a complete project from scratch
- Defining roles, workflows, and permissions
- Importing a realistic backlog
- Configuring dashboards and reports
- Running a simulation sprint
- Generating stakeholder reports
- Conducting a retrospective using Jira data
- Planning the next sprint with velocity input
- Documenting lessons learned in Confluence
Module 27: Certification Preparation and Next Steps - Reviewing key concepts for mastery
- Completing the final skills assessment
- Understanding how the Certificate of Completion is issued
- Adding your certification to LinkedIn and resumes
- Joining The Art of Service professional network
- Accessing alumni resources and community forums
- Planning your next learning path in agile or SAFe
- Using your Jira skills in job interviews
- Staying updated with Jira changes
- Getting involved in open-source or volunteer projects
- Defining what constitutes an epic
- Creating epics with clear objectives
- Linking user stories and tasks to epics
- Viewing epic progress across multiple projects
- Using epic swimlanes in boards
- Estimating epic effort using story points or time
- Breaking down epics into manageable deliverables
- Tracking epic status with custom fields
- Reporting on epic completion rates
- Aligning epics with strategic goals
Module 9: Boards – Kanban and Scrum Foundations - Creating a Kanban board for continuous flow
- Creating a Scrum board for time-boxed sprints
- Differences between board types and when to use each
- Configuring board filters to show relevant issues
- Customizing column workflow mappings
- Adding WIP (Work in Progress) limits to Kanban
- Setting up quick filters for common views
- Using board colors and labels for visual tracking
- Configuring estimation settings (story points, time)
- Customizing board columns to reflect team stages
Module 10: Sprint Management for Agile Teams - Creating a new sprint in Jira
- Populating sprints from the backlog
- Capacity planning using team member availability
- Running sprint planning meetings with Jira support
- Starting, pausing, and completing sprints
- Handling incomplete issues at sprint end
- Carry-over strategies and refinement cycles
- Viewing sprint burndown charts
- Using velocity tracking for forecasting
- Generating sprint reports for retrospectives
Module 11: Advanced Board Customization - Configuring advanced board filters using JQL
- Creating shared vs. private boards
- Adding swimlanes by assignee, priority, or epic
- Using query-based swimlanes for dynamic grouping
- Setting up quick filters for sprint, priority, or component
- Customizing card layout: fields shown, colors, sizes
- Enabling drag-and-drop transitions
- Using board notifications for updates
- Exporting board views for stakeholder sharing
- Restoring board defaults when needed
Module 12: JQL – Mastering Jira Query Language - Introduction to JQL syntax and structure
- Basic queries: project, status, assignee
- Using operators: =, !=, IN, NOT IN, ~, >, <
- Filtering by date: created, updated, due
- Searching by text: summary, description, comments
- Combining conditions with AND, OR, NOT
- Using parentheses for complex logic
- Filtering by labels, components, versions
- Advanced queries using subtasks and linked issues
- Saving and sharing JQL filters across teams
Module 13: Filters, Dashboards, and Reporting - Creating saved filters for recurring needs
- Sharing filters with team members and managers
- Building custom dashboards from scratch
- Adding gadgets: filter results, assigned to me, activity
- Inserting burndown, pie charts, and due date gadgets
- Configuring dashboard permissions
- Using system dashboards for admin oversight
- Exporting dashboard data to PDF
- Scheduling dashboard email reports
- Designing executive-level summary dashboards
Module 14: Time Tracking and Worklogging - Enabling time tracking in project settings
- Setting original estimates for tasks
- Logging work with time spent and remaining
- Editing and deleting worklogs securely
- Viewing worklog reports by user or issue
- Configuring time tracking permissions
- Using tracking for billing or client reporting
- Integrating time data with billing systems
- Generating time-based summaries
- Best practices for consistent time entry
Module 15: Release and Version Management - Creating project versions for releases
- Assigning issues to specific versions
- Tracking version progress using the Roadmap view
- Setting version start and release dates
- Using version-related filters and reports
- Managing pre-release and post-release tasks
- Archiving completed versions
- Generating release notes from version data
- Integrating versions with deployment pipelines
- Aligning version planning with product strategy
Module 16: Roles, Permissions, and Project Security - Understanding Jira’s role-based access model
- Differentiating between project roles and global permissions
- Configuring role memberships (Developers, Testers, Managers)
- Setting permission schemes for issue operations
- Controlling who can create, edit, or delete issues
- Managing comment and attachment permissions
- Using issue-level security for sensitive data
- Creating security levels for restricted visibility
- Reviewing permission inheritance
- Conducting permission audits and cleanups
Module 17: Workflow Design and Automation - Accessing workflow configuration in project settings
- Differentiating between classic and next-gen workflows
- Editing transitions and statuses visually
- Adding conditions to transitions (role-based, field checks)
- Using validators to enforce data entry rules
- Adding post functions to automate field updates
- Creating transitions with user prompts
- Drafting workflows for approval processes
- Testing workflows in a sandbox
- Publishing and deprecating workflow versions
Module 18: Automating Routine Tasks with Jira Automation - Introduction to Jira Automation rules
- Understanding triggers, conditions, and actions
- Creating a rule: when issue created, assign to lead
- Sending automated email notifications
- Updating fields based on status changes
- Creating issues from comments or linked items
- Escalating overdue issues automatically
- Archiving inactive projects on schedule
- Using branches and manual approvals in automation
- Monitoring rule performance and logs
Module 19: Integrations with Confluence, Bitbucket, and Slack - Linking Jira issues to Confluence pages
- Embedding Jira filters in Confluence documents
- Creating Jira issues directly from Confluence
- Connecting Jira to Bitbucket repositories
- Viewing code commits related to an issue
- Linking pull requests to Jira tickets
- Integrating with Slack for real-time updates
- Configuring Slack notifications by channel
- Using Atlassian Marketplace apps
- Evaluating third-party integration safety and scope
Module 20: Advanced Reporting and Analytics - Accessing built-in reports in Jira
- Generating burndown and burnup charts
- Using velocity charts for sprint forecasting
- Creating cumulative flow diagrams
- Interpreting control charts for process stability
- Generating pie charts for issue distribution
- Using created vs. resolved charts
- Running version workload reports
- Exporting reports to Excel and CSV
- Customizing report timeframes and filters
Module 21: Cross-Project Management and Portfolio Tracking - Managing multiple projects from a single view
- Using Advanced Roadmaps for Jira
- Aligning initiatives across teams and departments
- Viewing dependencies between projects
- Tracking resource allocation across projects
- Forecasting timelines with capacity modeling
- Simulating what-if scenarios for timelines
- Creating portfolio-level epics
- Reporting on cross-project KPIs
- Aligning project delivery with strategic objectives
Module 22: Jira Templates and Reusable Frameworks - Using predefined project templates
- Creating custom templates for your organization
- Saving workflows, screens, and permissions as templates
- Exporting and importing project configurations
- Using templates for onboarding new teams
- Standardizing processes across departments
- Template governance and version control
- Applying templates for compliance and audit readiness
- Distributing templates via the Atlassian Marketplace
- Updating templates for process improvements
Module 23: Admin Mastery – Site and System Configuration - Accessing Jira administration sections
- Managing global permissions and user directories
- Configuring email servers and notifications
- Setting up backups and data exports
- Managing application links and OAuth
- Controlling add-on installations and updates
- Monitoring system health and performance
- Viewing audit logs for security compliance
- Configuring SSL and access protocols
- Planning for upgrades and migrations
Module 24: Migration and Import Strategies - Planning a migration from Trello, Asana, or Excel
- Preparing data for CSV import
- Mapping custom fields from legacy systems
- Using the Jira CSV import wizard
- Validating imported data accuracy
- Migrating historical sprints and backlogs
- Handling user account mapping
- Migrating attachments and comments
- Testing post-migration integrity
- Communicating changes to your team
Module 25: Scaling Jira for Large Organizations - Understanding Jira Data Center vs. Cloud limitations
- Designing multi-project governance models
- Creating Center of Excellence teams
- Standardizing workflows across departments
- Implementing global reporting dashboards
- Managing permissions at scale
- Conducting Jira maturity assessments
- Rolling out training programs enterprise-wide
- Measuring adoption and usage metrics
- Optimizing Jira for compliance (GDPR, HIPAA, SOC2)
Module 26: Real-World Project Implementation Workshop - Case study: Software development team using Scrum
- Setting up a complete project from scratch
- Defining roles, workflows, and permissions
- Importing a realistic backlog
- Configuring dashboards and reports
- Running a simulation sprint
- Generating stakeholder reports
- Conducting a retrospective using Jira data
- Planning the next sprint with velocity input
- Documenting lessons learned in Confluence
Module 27: Certification Preparation and Next Steps - Reviewing key concepts for mastery
- Completing the final skills assessment
- Understanding how the Certificate of Completion is issued
- Adding your certification to LinkedIn and resumes
- Joining The Art of Service professional network
- Accessing alumni resources and community forums
- Planning your next learning path in agile or SAFe
- Using your Jira skills in job interviews
- Staying updated with Jira changes
- Getting involved in open-source or volunteer projects
- Creating a new sprint in Jira
- Populating sprints from the backlog
- Capacity planning using team member availability
- Running sprint planning meetings with Jira support
- Starting, pausing, and completing sprints
- Handling incomplete issues at sprint end
- Carry-over strategies and refinement cycles
- Viewing sprint burndown charts
- Using velocity tracking for forecasting
- Generating sprint reports for retrospectives
Module 11: Advanced Board Customization - Configuring advanced board filters using JQL
- Creating shared vs. private boards
- Adding swimlanes by assignee, priority, or epic
- Using query-based swimlanes for dynamic grouping
- Setting up quick filters for sprint, priority, or component
- Customizing card layout: fields shown, colors, sizes
- Enabling drag-and-drop transitions
- Using board notifications for updates
- Exporting board views for stakeholder sharing
- Restoring board defaults when needed
Module 12: JQL – Mastering Jira Query Language - Introduction to JQL syntax and structure
- Basic queries: project, status, assignee
- Using operators: =, !=, IN, NOT IN, ~, >, <
- Filtering by date: created, updated, due
- Searching by text: summary, description, comments
- Combining conditions with AND, OR, NOT
- Using parentheses for complex logic
- Filtering by labels, components, versions
- Advanced queries using subtasks and linked issues
- Saving and sharing JQL filters across teams
Module 13: Filters, Dashboards, and Reporting - Creating saved filters for recurring needs
- Sharing filters with team members and managers
- Building custom dashboards from scratch
- Adding gadgets: filter results, assigned to me, activity
- Inserting burndown, pie charts, and due date gadgets
- Configuring dashboard permissions
- Using system dashboards for admin oversight
- Exporting dashboard data to PDF
- Scheduling dashboard email reports
- Designing executive-level summary dashboards
Module 14: Time Tracking and Worklogging - Enabling time tracking in project settings
- Setting original estimates for tasks
- Logging work with time spent and remaining
- Editing and deleting worklogs securely
- Viewing worklog reports by user or issue
- Configuring time tracking permissions
- Using tracking for billing or client reporting
- Integrating time data with billing systems
- Generating time-based summaries
- Best practices for consistent time entry
Module 15: Release and Version Management - Creating project versions for releases
- Assigning issues to specific versions
- Tracking version progress using the Roadmap view
- Setting version start and release dates
- Using version-related filters and reports
- Managing pre-release and post-release tasks
- Archiving completed versions
- Generating release notes from version data
- Integrating versions with deployment pipelines
- Aligning version planning with product strategy
Module 16: Roles, Permissions, and Project Security - Understanding Jira’s role-based access model
- Differentiating between project roles and global permissions
- Configuring role memberships (Developers, Testers, Managers)
- Setting permission schemes for issue operations
- Controlling who can create, edit, or delete issues
- Managing comment and attachment permissions
- Using issue-level security for sensitive data
- Creating security levels for restricted visibility
- Reviewing permission inheritance
- Conducting permission audits and cleanups
Module 17: Workflow Design and Automation - Accessing workflow configuration in project settings
- Differentiating between classic and next-gen workflows
- Editing transitions and statuses visually
- Adding conditions to transitions (role-based, field checks)
- Using validators to enforce data entry rules
- Adding post functions to automate field updates
- Creating transitions with user prompts
- Drafting workflows for approval processes
- Testing workflows in a sandbox
- Publishing and deprecating workflow versions
Module 18: Automating Routine Tasks with Jira Automation - Introduction to Jira Automation rules
- Understanding triggers, conditions, and actions
- Creating a rule: when issue created, assign to lead
- Sending automated email notifications
- Updating fields based on status changes
- Creating issues from comments or linked items
- Escalating overdue issues automatically
- Archiving inactive projects on schedule
- Using branches and manual approvals in automation
- Monitoring rule performance and logs
Module 19: Integrations with Confluence, Bitbucket, and Slack - Linking Jira issues to Confluence pages
- Embedding Jira filters in Confluence documents
- Creating Jira issues directly from Confluence
- Connecting Jira to Bitbucket repositories
- Viewing code commits related to an issue
- Linking pull requests to Jira tickets
- Integrating with Slack for real-time updates
- Configuring Slack notifications by channel
- Using Atlassian Marketplace apps
- Evaluating third-party integration safety and scope
Module 20: Advanced Reporting and Analytics - Accessing built-in reports in Jira
- Generating burndown and burnup charts
- Using velocity charts for sprint forecasting
- Creating cumulative flow diagrams
- Interpreting control charts for process stability
- Generating pie charts for issue distribution
- Using created vs. resolved charts
- Running version workload reports
- Exporting reports to Excel and CSV
- Customizing report timeframes and filters
Module 21: Cross-Project Management and Portfolio Tracking - Managing multiple projects from a single view
- Using Advanced Roadmaps for Jira
- Aligning initiatives across teams and departments
- Viewing dependencies between projects
- Tracking resource allocation across projects
- Forecasting timelines with capacity modeling
- Simulating what-if scenarios for timelines
- Creating portfolio-level epics
- Reporting on cross-project KPIs
- Aligning project delivery with strategic objectives
Module 22: Jira Templates and Reusable Frameworks - Using predefined project templates
- Creating custom templates for your organization
- Saving workflows, screens, and permissions as templates
- Exporting and importing project configurations
- Using templates for onboarding new teams
- Standardizing processes across departments
- Template governance and version control
- Applying templates for compliance and audit readiness
- Distributing templates via the Atlassian Marketplace
- Updating templates for process improvements
Module 23: Admin Mastery – Site and System Configuration - Accessing Jira administration sections
- Managing global permissions and user directories
- Configuring email servers and notifications
- Setting up backups and data exports
- Managing application links and OAuth
- Controlling add-on installations and updates
- Monitoring system health and performance
- Viewing audit logs for security compliance
- Configuring SSL and access protocols
- Planning for upgrades and migrations
Module 24: Migration and Import Strategies - Planning a migration from Trello, Asana, or Excel
- Preparing data for CSV import
- Mapping custom fields from legacy systems
- Using the Jira CSV import wizard
- Validating imported data accuracy
- Migrating historical sprints and backlogs
- Handling user account mapping
- Migrating attachments and comments
- Testing post-migration integrity
- Communicating changes to your team
Module 25: Scaling Jira for Large Organizations - Understanding Jira Data Center vs. Cloud limitations
- Designing multi-project governance models
- Creating Center of Excellence teams
- Standardizing workflows across departments
- Implementing global reporting dashboards
- Managing permissions at scale
- Conducting Jira maturity assessments
- Rolling out training programs enterprise-wide
- Measuring adoption and usage metrics
- Optimizing Jira for compliance (GDPR, HIPAA, SOC2)
Module 26: Real-World Project Implementation Workshop - Case study: Software development team using Scrum
- Setting up a complete project from scratch
- Defining roles, workflows, and permissions
- Importing a realistic backlog
- Configuring dashboards and reports
- Running a simulation sprint
- Generating stakeholder reports
- Conducting a retrospective using Jira data
- Planning the next sprint with velocity input
- Documenting lessons learned in Confluence
Module 27: Certification Preparation and Next Steps - Reviewing key concepts for mastery
- Completing the final skills assessment
- Understanding how the Certificate of Completion is issued
- Adding your certification to LinkedIn and resumes
- Joining The Art of Service professional network
- Accessing alumni resources and community forums
- Planning your next learning path in agile or SAFe
- Using your Jira skills in job interviews
- Staying updated with Jira changes
- Getting involved in open-source or volunteer projects
- Introduction to JQL syntax and structure
- Basic queries: project, status, assignee
- Using operators: =, !=, IN, NOT IN, ~, >, <
- Filtering by date: created, updated, due
- Searching by text: summary, description, comments
- Combining conditions with AND, OR, NOT
- Using parentheses for complex logic
- Filtering by labels, components, versions
- Advanced queries using subtasks and linked issues
- Saving and sharing JQL filters across teams
Module 13: Filters, Dashboards, and Reporting - Creating saved filters for recurring needs
- Sharing filters with team members and managers
- Building custom dashboards from scratch
- Adding gadgets: filter results, assigned to me, activity
- Inserting burndown, pie charts, and due date gadgets
- Configuring dashboard permissions
- Using system dashboards for admin oversight
- Exporting dashboard data to PDF
- Scheduling dashboard email reports
- Designing executive-level summary dashboards
Module 14: Time Tracking and Worklogging - Enabling time tracking in project settings
- Setting original estimates for tasks
- Logging work with time spent and remaining
- Editing and deleting worklogs securely
- Viewing worklog reports by user or issue
- Configuring time tracking permissions
- Using tracking for billing or client reporting
- Integrating time data with billing systems
- Generating time-based summaries
- Best practices for consistent time entry
Module 15: Release and Version Management - Creating project versions for releases
- Assigning issues to specific versions
- Tracking version progress using the Roadmap view
- Setting version start and release dates
- Using version-related filters and reports
- Managing pre-release and post-release tasks
- Archiving completed versions
- Generating release notes from version data
- Integrating versions with deployment pipelines
- Aligning version planning with product strategy
Module 16: Roles, Permissions, and Project Security - Understanding Jira’s role-based access model
- Differentiating between project roles and global permissions
- Configuring role memberships (Developers, Testers, Managers)
- Setting permission schemes for issue operations
- Controlling who can create, edit, or delete issues
- Managing comment and attachment permissions
- Using issue-level security for sensitive data
- Creating security levels for restricted visibility
- Reviewing permission inheritance
- Conducting permission audits and cleanups
Module 17: Workflow Design and Automation - Accessing workflow configuration in project settings
- Differentiating between classic and next-gen workflows
- Editing transitions and statuses visually
- Adding conditions to transitions (role-based, field checks)
- Using validators to enforce data entry rules
- Adding post functions to automate field updates
- Creating transitions with user prompts
- Drafting workflows for approval processes
- Testing workflows in a sandbox
- Publishing and deprecating workflow versions
Module 18: Automating Routine Tasks with Jira Automation - Introduction to Jira Automation rules
- Understanding triggers, conditions, and actions
- Creating a rule: when issue created, assign to lead
- Sending automated email notifications
- Updating fields based on status changes
- Creating issues from comments or linked items
- Escalating overdue issues automatically
- Archiving inactive projects on schedule
- Using branches and manual approvals in automation
- Monitoring rule performance and logs
Module 19: Integrations with Confluence, Bitbucket, and Slack - Linking Jira issues to Confluence pages
- Embedding Jira filters in Confluence documents
- Creating Jira issues directly from Confluence
- Connecting Jira to Bitbucket repositories
- Viewing code commits related to an issue
- Linking pull requests to Jira tickets
- Integrating with Slack for real-time updates
- Configuring Slack notifications by channel
- Using Atlassian Marketplace apps
- Evaluating third-party integration safety and scope
Module 20: Advanced Reporting and Analytics - Accessing built-in reports in Jira
- Generating burndown and burnup charts
- Using velocity charts for sprint forecasting
- Creating cumulative flow diagrams
- Interpreting control charts for process stability
- Generating pie charts for issue distribution
- Using created vs. resolved charts
- Running version workload reports
- Exporting reports to Excel and CSV
- Customizing report timeframes and filters
Module 21: Cross-Project Management and Portfolio Tracking - Managing multiple projects from a single view
- Using Advanced Roadmaps for Jira
- Aligning initiatives across teams and departments
- Viewing dependencies between projects
- Tracking resource allocation across projects
- Forecasting timelines with capacity modeling
- Simulating what-if scenarios for timelines
- Creating portfolio-level epics
- Reporting on cross-project KPIs
- Aligning project delivery with strategic objectives
Module 22: Jira Templates and Reusable Frameworks - Using predefined project templates
- Creating custom templates for your organization
- Saving workflows, screens, and permissions as templates
- Exporting and importing project configurations
- Using templates for onboarding new teams
- Standardizing processes across departments
- Template governance and version control
- Applying templates for compliance and audit readiness
- Distributing templates via the Atlassian Marketplace
- Updating templates for process improvements
Module 23: Admin Mastery – Site and System Configuration - Accessing Jira administration sections
- Managing global permissions and user directories
- Configuring email servers and notifications
- Setting up backups and data exports
- Managing application links and OAuth
- Controlling add-on installations and updates
- Monitoring system health and performance
- Viewing audit logs for security compliance
- Configuring SSL and access protocols
- Planning for upgrades and migrations
Module 24: Migration and Import Strategies - Planning a migration from Trello, Asana, or Excel
- Preparing data for CSV import
- Mapping custom fields from legacy systems
- Using the Jira CSV import wizard
- Validating imported data accuracy
- Migrating historical sprints and backlogs
- Handling user account mapping
- Migrating attachments and comments
- Testing post-migration integrity
- Communicating changes to your team
Module 25: Scaling Jira for Large Organizations - Understanding Jira Data Center vs. Cloud limitations
- Designing multi-project governance models
- Creating Center of Excellence teams
- Standardizing workflows across departments
- Implementing global reporting dashboards
- Managing permissions at scale
- Conducting Jira maturity assessments
- Rolling out training programs enterprise-wide
- Measuring adoption and usage metrics
- Optimizing Jira for compliance (GDPR, HIPAA, SOC2)
Module 26: Real-World Project Implementation Workshop - Case study: Software development team using Scrum
- Setting up a complete project from scratch
- Defining roles, workflows, and permissions
- Importing a realistic backlog
- Configuring dashboards and reports
- Running a simulation sprint
- Generating stakeholder reports
- Conducting a retrospective using Jira data
- Planning the next sprint with velocity input
- Documenting lessons learned in Confluence
Module 27: Certification Preparation and Next Steps - Reviewing key concepts for mastery
- Completing the final skills assessment
- Understanding how the Certificate of Completion is issued
- Adding your certification to LinkedIn and resumes
- Joining The Art of Service professional network
- Accessing alumni resources and community forums
- Planning your next learning path in agile or SAFe
- Using your Jira skills in job interviews
- Staying updated with Jira changes
- Getting involved in open-source or volunteer projects
- Enabling time tracking in project settings
- Setting original estimates for tasks
- Logging work with time spent and remaining
- Editing and deleting worklogs securely
- Viewing worklog reports by user or issue
- Configuring time tracking permissions
- Using tracking for billing or client reporting
- Integrating time data with billing systems
- Generating time-based summaries
- Best practices for consistent time entry
Module 15: Release and Version Management - Creating project versions for releases
- Assigning issues to specific versions
- Tracking version progress using the Roadmap view
- Setting version start and release dates
- Using version-related filters and reports
- Managing pre-release and post-release tasks
- Archiving completed versions
- Generating release notes from version data
- Integrating versions with deployment pipelines
- Aligning version planning with product strategy
Module 16: Roles, Permissions, and Project Security - Understanding Jira’s role-based access model
- Differentiating between project roles and global permissions
- Configuring role memberships (Developers, Testers, Managers)
- Setting permission schemes for issue operations
- Controlling who can create, edit, or delete issues
- Managing comment and attachment permissions
- Using issue-level security for sensitive data
- Creating security levels for restricted visibility
- Reviewing permission inheritance
- Conducting permission audits and cleanups
Module 17: Workflow Design and Automation - Accessing workflow configuration in project settings
- Differentiating between classic and next-gen workflows
- Editing transitions and statuses visually
- Adding conditions to transitions (role-based, field checks)
- Using validators to enforce data entry rules
- Adding post functions to automate field updates
- Creating transitions with user prompts
- Drafting workflows for approval processes
- Testing workflows in a sandbox
- Publishing and deprecating workflow versions
Module 18: Automating Routine Tasks with Jira Automation - Introduction to Jira Automation rules
- Understanding triggers, conditions, and actions
- Creating a rule: when issue created, assign to lead
- Sending automated email notifications
- Updating fields based on status changes
- Creating issues from comments or linked items
- Escalating overdue issues automatically
- Archiving inactive projects on schedule
- Using branches and manual approvals in automation
- Monitoring rule performance and logs
Module 19: Integrations with Confluence, Bitbucket, and Slack - Linking Jira issues to Confluence pages
- Embedding Jira filters in Confluence documents
- Creating Jira issues directly from Confluence
- Connecting Jira to Bitbucket repositories
- Viewing code commits related to an issue
- Linking pull requests to Jira tickets
- Integrating with Slack for real-time updates
- Configuring Slack notifications by channel
- Using Atlassian Marketplace apps
- Evaluating third-party integration safety and scope
Module 20: Advanced Reporting and Analytics - Accessing built-in reports in Jira
- Generating burndown and burnup charts
- Using velocity charts for sprint forecasting
- Creating cumulative flow diagrams
- Interpreting control charts for process stability
- Generating pie charts for issue distribution
- Using created vs. resolved charts
- Running version workload reports
- Exporting reports to Excel and CSV
- Customizing report timeframes and filters
Module 21: Cross-Project Management and Portfolio Tracking - Managing multiple projects from a single view
- Using Advanced Roadmaps for Jira
- Aligning initiatives across teams and departments
- Viewing dependencies between projects
- Tracking resource allocation across projects
- Forecasting timelines with capacity modeling
- Simulating what-if scenarios for timelines
- Creating portfolio-level epics
- Reporting on cross-project KPIs
- Aligning project delivery with strategic objectives
Module 22: Jira Templates and Reusable Frameworks - Using predefined project templates
- Creating custom templates for your organization
- Saving workflows, screens, and permissions as templates
- Exporting and importing project configurations
- Using templates for onboarding new teams
- Standardizing processes across departments
- Template governance and version control
- Applying templates for compliance and audit readiness
- Distributing templates via the Atlassian Marketplace
- Updating templates for process improvements
Module 23: Admin Mastery – Site and System Configuration - Accessing Jira administration sections
- Managing global permissions and user directories
- Configuring email servers and notifications
- Setting up backups and data exports
- Managing application links and OAuth
- Controlling add-on installations and updates
- Monitoring system health and performance
- Viewing audit logs for security compliance
- Configuring SSL and access protocols
- Planning for upgrades and migrations
Module 24: Migration and Import Strategies - Planning a migration from Trello, Asana, or Excel
- Preparing data for CSV import
- Mapping custom fields from legacy systems
- Using the Jira CSV import wizard
- Validating imported data accuracy
- Migrating historical sprints and backlogs
- Handling user account mapping
- Migrating attachments and comments
- Testing post-migration integrity
- Communicating changes to your team
Module 25: Scaling Jira for Large Organizations - Understanding Jira Data Center vs. Cloud limitations
- Designing multi-project governance models
- Creating Center of Excellence teams
- Standardizing workflows across departments
- Implementing global reporting dashboards
- Managing permissions at scale
- Conducting Jira maturity assessments
- Rolling out training programs enterprise-wide
- Measuring adoption and usage metrics
- Optimizing Jira for compliance (GDPR, HIPAA, SOC2)
Module 26: Real-World Project Implementation Workshop - Case study: Software development team using Scrum
- Setting up a complete project from scratch
- Defining roles, workflows, and permissions
- Importing a realistic backlog
- Configuring dashboards and reports
- Running a simulation sprint
- Generating stakeholder reports
- Conducting a retrospective using Jira data
- Planning the next sprint with velocity input
- Documenting lessons learned in Confluence
Module 27: Certification Preparation and Next Steps - Reviewing key concepts for mastery
- Completing the final skills assessment
- Understanding how the Certificate of Completion is issued
- Adding your certification to LinkedIn and resumes
- Joining The Art of Service professional network
- Accessing alumni resources and community forums
- Planning your next learning path in agile or SAFe
- Using your Jira skills in job interviews
- Staying updated with Jira changes
- Getting involved in open-source or volunteer projects
- Understanding Jira’s role-based access model
- Differentiating between project roles and global permissions
- Configuring role memberships (Developers, Testers, Managers)
- Setting permission schemes for issue operations
- Controlling who can create, edit, or delete issues
- Managing comment and attachment permissions
- Using issue-level security for sensitive data
- Creating security levels for restricted visibility
- Reviewing permission inheritance
- Conducting permission audits and cleanups
Module 17: Workflow Design and Automation - Accessing workflow configuration in project settings
- Differentiating between classic and next-gen workflows
- Editing transitions and statuses visually
- Adding conditions to transitions (role-based, field checks)
- Using validators to enforce data entry rules
- Adding post functions to automate field updates
- Creating transitions with user prompts
- Drafting workflows for approval processes
- Testing workflows in a sandbox
- Publishing and deprecating workflow versions
Module 18: Automating Routine Tasks with Jira Automation - Introduction to Jira Automation rules
- Understanding triggers, conditions, and actions
- Creating a rule: when issue created, assign to lead
- Sending automated email notifications
- Updating fields based on status changes
- Creating issues from comments or linked items
- Escalating overdue issues automatically
- Archiving inactive projects on schedule
- Using branches and manual approvals in automation
- Monitoring rule performance and logs
Module 19: Integrations with Confluence, Bitbucket, and Slack - Linking Jira issues to Confluence pages
- Embedding Jira filters in Confluence documents
- Creating Jira issues directly from Confluence
- Connecting Jira to Bitbucket repositories
- Viewing code commits related to an issue
- Linking pull requests to Jira tickets
- Integrating with Slack for real-time updates
- Configuring Slack notifications by channel
- Using Atlassian Marketplace apps
- Evaluating third-party integration safety and scope
Module 20: Advanced Reporting and Analytics - Accessing built-in reports in Jira
- Generating burndown and burnup charts
- Using velocity charts for sprint forecasting
- Creating cumulative flow diagrams
- Interpreting control charts for process stability
- Generating pie charts for issue distribution
- Using created vs. resolved charts
- Running version workload reports
- Exporting reports to Excel and CSV
- Customizing report timeframes and filters
Module 21: Cross-Project Management and Portfolio Tracking - Managing multiple projects from a single view
- Using Advanced Roadmaps for Jira
- Aligning initiatives across teams and departments
- Viewing dependencies between projects
- Tracking resource allocation across projects
- Forecasting timelines with capacity modeling
- Simulating what-if scenarios for timelines
- Creating portfolio-level epics
- Reporting on cross-project KPIs
- Aligning project delivery with strategic objectives
Module 22: Jira Templates and Reusable Frameworks - Using predefined project templates
- Creating custom templates for your organization
- Saving workflows, screens, and permissions as templates
- Exporting and importing project configurations
- Using templates for onboarding new teams
- Standardizing processes across departments
- Template governance and version control
- Applying templates for compliance and audit readiness
- Distributing templates via the Atlassian Marketplace
- Updating templates for process improvements
Module 23: Admin Mastery – Site and System Configuration - Accessing Jira administration sections
- Managing global permissions and user directories
- Configuring email servers and notifications
- Setting up backups and data exports
- Managing application links and OAuth
- Controlling add-on installations and updates
- Monitoring system health and performance
- Viewing audit logs for security compliance
- Configuring SSL and access protocols
- Planning for upgrades and migrations
Module 24: Migration and Import Strategies - Planning a migration from Trello, Asana, or Excel
- Preparing data for CSV import
- Mapping custom fields from legacy systems
- Using the Jira CSV import wizard
- Validating imported data accuracy
- Migrating historical sprints and backlogs
- Handling user account mapping
- Migrating attachments and comments
- Testing post-migration integrity
- Communicating changes to your team
Module 25: Scaling Jira for Large Organizations - Understanding Jira Data Center vs. Cloud limitations
- Designing multi-project governance models
- Creating Center of Excellence teams
- Standardizing workflows across departments
- Implementing global reporting dashboards
- Managing permissions at scale
- Conducting Jira maturity assessments
- Rolling out training programs enterprise-wide
- Measuring adoption and usage metrics
- Optimizing Jira for compliance (GDPR, HIPAA, SOC2)
Module 26: Real-World Project Implementation Workshop - Case study: Software development team using Scrum
- Setting up a complete project from scratch
- Defining roles, workflows, and permissions
- Importing a realistic backlog
- Configuring dashboards and reports
- Running a simulation sprint
- Generating stakeholder reports
- Conducting a retrospective using Jira data
- Planning the next sprint with velocity input
- Documenting lessons learned in Confluence
Module 27: Certification Preparation and Next Steps - Reviewing key concepts for mastery
- Completing the final skills assessment
- Understanding how the Certificate of Completion is issued
- Adding your certification to LinkedIn and resumes
- Joining The Art of Service professional network
- Accessing alumni resources and community forums
- Planning your next learning path in agile or SAFe
- Using your Jira skills in job interviews
- Staying updated with Jira changes
- Getting involved in open-source or volunteer projects
- Introduction to Jira Automation rules
- Understanding triggers, conditions, and actions
- Creating a rule: when issue created, assign to lead
- Sending automated email notifications
- Updating fields based on status changes
- Creating issues from comments or linked items
- Escalating overdue issues automatically
- Archiving inactive projects on schedule
- Using branches and manual approvals in automation
- Monitoring rule performance and logs
Module 19: Integrations with Confluence, Bitbucket, and Slack - Linking Jira issues to Confluence pages
- Embedding Jira filters in Confluence documents
- Creating Jira issues directly from Confluence
- Connecting Jira to Bitbucket repositories
- Viewing code commits related to an issue
- Linking pull requests to Jira tickets
- Integrating with Slack for real-time updates
- Configuring Slack notifications by channel
- Using Atlassian Marketplace apps
- Evaluating third-party integration safety and scope
Module 20: Advanced Reporting and Analytics - Accessing built-in reports in Jira
- Generating burndown and burnup charts
- Using velocity charts for sprint forecasting
- Creating cumulative flow diagrams
- Interpreting control charts for process stability
- Generating pie charts for issue distribution
- Using created vs. resolved charts
- Running version workload reports
- Exporting reports to Excel and CSV
- Customizing report timeframes and filters
Module 21: Cross-Project Management and Portfolio Tracking - Managing multiple projects from a single view
- Using Advanced Roadmaps for Jira
- Aligning initiatives across teams and departments
- Viewing dependencies between projects
- Tracking resource allocation across projects
- Forecasting timelines with capacity modeling
- Simulating what-if scenarios for timelines
- Creating portfolio-level epics
- Reporting on cross-project KPIs
- Aligning project delivery with strategic objectives
Module 22: Jira Templates and Reusable Frameworks - Using predefined project templates
- Creating custom templates for your organization
- Saving workflows, screens, and permissions as templates
- Exporting and importing project configurations
- Using templates for onboarding new teams
- Standardizing processes across departments
- Template governance and version control
- Applying templates for compliance and audit readiness
- Distributing templates via the Atlassian Marketplace
- Updating templates for process improvements
Module 23: Admin Mastery – Site and System Configuration - Accessing Jira administration sections
- Managing global permissions and user directories
- Configuring email servers and notifications
- Setting up backups and data exports
- Managing application links and OAuth
- Controlling add-on installations and updates
- Monitoring system health and performance
- Viewing audit logs for security compliance
- Configuring SSL and access protocols
- Planning for upgrades and migrations
Module 24: Migration and Import Strategies - Planning a migration from Trello, Asana, or Excel
- Preparing data for CSV import
- Mapping custom fields from legacy systems
- Using the Jira CSV import wizard
- Validating imported data accuracy
- Migrating historical sprints and backlogs
- Handling user account mapping
- Migrating attachments and comments
- Testing post-migration integrity
- Communicating changes to your team
Module 25: Scaling Jira for Large Organizations - Understanding Jira Data Center vs. Cloud limitations
- Designing multi-project governance models
- Creating Center of Excellence teams
- Standardizing workflows across departments
- Implementing global reporting dashboards
- Managing permissions at scale
- Conducting Jira maturity assessments
- Rolling out training programs enterprise-wide
- Measuring adoption and usage metrics
- Optimizing Jira for compliance (GDPR, HIPAA, SOC2)
Module 26: Real-World Project Implementation Workshop - Case study: Software development team using Scrum
- Setting up a complete project from scratch
- Defining roles, workflows, and permissions
- Importing a realistic backlog
- Configuring dashboards and reports
- Running a simulation sprint
- Generating stakeholder reports
- Conducting a retrospective using Jira data
- Planning the next sprint with velocity input
- Documenting lessons learned in Confluence
Module 27: Certification Preparation and Next Steps - Reviewing key concepts for mastery
- Completing the final skills assessment
- Understanding how the Certificate of Completion is issued
- Adding your certification to LinkedIn and resumes
- Joining The Art of Service professional network
- Accessing alumni resources and community forums
- Planning your next learning path in agile or SAFe
- Using your Jira skills in job interviews
- Staying updated with Jira changes
- Getting involved in open-source or volunteer projects
- Accessing built-in reports in Jira
- Generating burndown and burnup charts
- Using velocity charts for sprint forecasting
- Creating cumulative flow diagrams
- Interpreting control charts for process stability
- Generating pie charts for issue distribution
- Using created vs. resolved charts
- Running version workload reports
- Exporting reports to Excel and CSV
- Customizing report timeframes and filters
Module 21: Cross-Project Management and Portfolio Tracking - Managing multiple projects from a single view
- Using Advanced Roadmaps for Jira
- Aligning initiatives across teams and departments
- Viewing dependencies between projects
- Tracking resource allocation across projects
- Forecasting timelines with capacity modeling
- Simulating what-if scenarios for timelines
- Creating portfolio-level epics
- Reporting on cross-project KPIs
- Aligning project delivery with strategic objectives
Module 22: Jira Templates and Reusable Frameworks - Using predefined project templates
- Creating custom templates for your organization
- Saving workflows, screens, and permissions as templates
- Exporting and importing project configurations
- Using templates for onboarding new teams
- Standardizing processes across departments
- Template governance and version control
- Applying templates for compliance and audit readiness
- Distributing templates via the Atlassian Marketplace
- Updating templates for process improvements
Module 23: Admin Mastery – Site and System Configuration - Accessing Jira administration sections
- Managing global permissions and user directories
- Configuring email servers and notifications
- Setting up backups and data exports
- Managing application links and OAuth
- Controlling add-on installations and updates
- Monitoring system health and performance
- Viewing audit logs for security compliance
- Configuring SSL and access protocols
- Planning for upgrades and migrations
Module 24: Migration and Import Strategies - Planning a migration from Trello, Asana, or Excel
- Preparing data for CSV import
- Mapping custom fields from legacy systems
- Using the Jira CSV import wizard
- Validating imported data accuracy
- Migrating historical sprints and backlogs
- Handling user account mapping
- Migrating attachments and comments
- Testing post-migration integrity
- Communicating changes to your team
Module 25: Scaling Jira for Large Organizations - Understanding Jira Data Center vs. Cloud limitations
- Designing multi-project governance models
- Creating Center of Excellence teams
- Standardizing workflows across departments
- Implementing global reporting dashboards
- Managing permissions at scale
- Conducting Jira maturity assessments
- Rolling out training programs enterprise-wide
- Measuring adoption and usage metrics
- Optimizing Jira for compliance (GDPR, HIPAA, SOC2)
Module 26: Real-World Project Implementation Workshop - Case study: Software development team using Scrum
- Setting up a complete project from scratch
- Defining roles, workflows, and permissions
- Importing a realistic backlog
- Configuring dashboards and reports
- Running a simulation sprint
- Generating stakeholder reports
- Conducting a retrospective using Jira data
- Planning the next sprint with velocity input
- Documenting lessons learned in Confluence
Module 27: Certification Preparation and Next Steps - Reviewing key concepts for mastery
- Completing the final skills assessment
- Understanding how the Certificate of Completion is issued
- Adding your certification to LinkedIn and resumes
- Joining The Art of Service professional network
- Accessing alumni resources and community forums
- Planning your next learning path in agile or SAFe
- Using your Jira skills in job interviews
- Staying updated with Jira changes
- Getting involved in open-source or volunteer projects
- Using predefined project templates
- Creating custom templates for your organization
- Saving workflows, screens, and permissions as templates
- Exporting and importing project configurations
- Using templates for onboarding new teams
- Standardizing processes across departments
- Template governance and version control
- Applying templates for compliance and audit readiness
- Distributing templates via the Atlassian Marketplace
- Updating templates for process improvements
Module 23: Admin Mastery – Site and System Configuration - Accessing Jira administration sections
- Managing global permissions and user directories
- Configuring email servers and notifications
- Setting up backups and data exports
- Managing application links and OAuth
- Controlling add-on installations and updates
- Monitoring system health and performance
- Viewing audit logs for security compliance
- Configuring SSL and access protocols
- Planning for upgrades and migrations
Module 24: Migration and Import Strategies - Planning a migration from Trello, Asana, or Excel
- Preparing data for CSV import
- Mapping custom fields from legacy systems
- Using the Jira CSV import wizard
- Validating imported data accuracy
- Migrating historical sprints and backlogs
- Handling user account mapping
- Migrating attachments and comments
- Testing post-migration integrity
- Communicating changes to your team
Module 25: Scaling Jira for Large Organizations - Understanding Jira Data Center vs. Cloud limitations
- Designing multi-project governance models
- Creating Center of Excellence teams
- Standardizing workflows across departments
- Implementing global reporting dashboards
- Managing permissions at scale
- Conducting Jira maturity assessments
- Rolling out training programs enterprise-wide
- Measuring adoption and usage metrics
- Optimizing Jira for compliance (GDPR, HIPAA, SOC2)
Module 26: Real-World Project Implementation Workshop - Case study: Software development team using Scrum
- Setting up a complete project from scratch
- Defining roles, workflows, and permissions
- Importing a realistic backlog
- Configuring dashboards and reports
- Running a simulation sprint
- Generating stakeholder reports
- Conducting a retrospective using Jira data
- Planning the next sprint with velocity input
- Documenting lessons learned in Confluence
Module 27: Certification Preparation and Next Steps - Reviewing key concepts for mastery
- Completing the final skills assessment
- Understanding how the Certificate of Completion is issued
- Adding your certification to LinkedIn and resumes
- Joining The Art of Service professional network
- Accessing alumni resources and community forums
- Planning your next learning path in agile or SAFe
- Using your Jira skills in job interviews
- Staying updated with Jira changes
- Getting involved in open-source or volunteer projects
- Planning a migration from Trello, Asana, or Excel
- Preparing data for CSV import
- Mapping custom fields from legacy systems
- Using the Jira CSV import wizard
- Validating imported data accuracy
- Migrating historical sprints and backlogs
- Handling user account mapping
- Migrating attachments and comments
- Testing post-migration integrity
- Communicating changes to your team
Module 25: Scaling Jira for Large Organizations - Understanding Jira Data Center vs. Cloud limitations
- Designing multi-project governance models
- Creating Center of Excellence teams
- Standardizing workflows across departments
- Implementing global reporting dashboards
- Managing permissions at scale
- Conducting Jira maturity assessments
- Rolling out training programs enterprise-wide
- Measuring adoption and usage metrics
- Optimizing Jira for compliance (GDPR, HIPAA, SOC2)
Module 26: Real-World Project Implementation Workshop - Case study: Software development team using Scrum
- Setting up a complete project from scratch
- Defining roles, workflows, and permissions
- Importing a realistic backlog
- Configuring dashboards and reports
- Running a simulation sprint
- Generating stakeholder reports
- Conducting a retrospective using Jira data
- Planning the next sprint with velocity input
- Documenting lessons learned in Confluence
Module 27: Certification Preparation and Next Steps - Reviewing key concepts for mastery
- Completing the final skills assessment
- Understanding how the Certificate of Completion is issued
- Adding your certification to LinkedIn and resumes
- Joining The Art of Service professional network
- Accessing alumni resources and community forums
- Planning your next learning path in agile or SAFe
- Using your Jira skills in job interviews
- Staying updated with Jira changes
- Getting involved in open-source or volunteer projects
- Case study: Software development team using Scrum
- Setting up a complete project from scratch
- Defining roles, workflows, and permissions
- Importing a realistic backlog
- Configuring dashboards and reports
- Running a simulation sprint
- Generating stakeholder reports
- Conducting a retrospective using Jira data
- Planning the next sprint with velocity input
- Documenting lessons learned in Confluence