Kano Model Toolkit

Save time, empower your teams and effectively upgrade your processes with access to this practical Kano Model Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Kano Model related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Kano Model specific requirements:

STEP 1: Get your bearings

Start with...


• The latest quick edition of the Kano Model Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.


Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…


• Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation


Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Kano Model improvements can be made.

Examples; 10 of the 999 standard requirements:


1. How do you prioritize and promote self service capabilities to customers in order to gain the confidence in solutions that could be trusted to solve the needs quickly and completely?
   
   

2. What are other potential explanations for the differences between investors in the relative importance given to startup features in the investment decisionmaking?
   
   

3. Will an iterative approach deliver products that customers can use and benefit from, or does the project need to be completed in full before it can be provided?
   
   

4. What mechanism do you consider more appropriate to facilitate the access to health data for research, innovation, policy making and regulatory decision?
   
   

5. How does your current look and feel setup reflect your users practices, and how could you change it to be more reflective of the needs?
   
   

6. Does your business carry out adequate research and planning before expanding into new markets or launching new products or services?
   
   

7. How do differences in risk avoidance strategies of investors relate to the differences in relative importance of startup features?
   
   

8. What are the metrics that can provide insights that lead to productivity gains, cost savings, or customer service improvements?
   
   

9. How do differences in risk avoidance strategies relate to the differences in relative importance of startup features?
   
   

10. Do you have a measurement strategy and tools in place to assess progress, member satisfaction, success, and impact?
    
    


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:


• The workbook is the latest in-depth complete edition of the Kano Model book in PDF containing 999 requirements, which criteria correspond to the criteria in...


Your Kano Model self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:


• The Self-Assessment Excel Dashboard; with the Kano Model Self-Assessment and Scorecard you will develop a clear picture of which Kano Model areas need attention, which requirements you should focus on and who will be responsible for them:
  
  


• Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix

• Gives you a professional Dashboard to guide and perform a thorough Kano Model Self-Assessment

• Is secure: Ensures offline data protection of your Self-Assessment results

• Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:



STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Kano Model projects with the 62 implementation resources:


• 62 step-by-step Kano Model Project Management Form Templates covering over 1500 Kano Model project requirements and success criteria:


Examples; 10 of the check box criteria:


1. Probability and Impact Matrix: Does the customer have a solid idea of what is required?
   
   

2. Quality Management Plan: What procedures are used to determine if you use, and the number of split, replicate or duplicate samples taken at a site?
   
   

3. Risk Audit: Tradeoff: how much risk can be tolerated and still deliver the products where they need to be?
   
   

4. Stakeholder Analysis Matrix: What organizational arrangements are planned to ensure the Kano Model project achieves its social development outcomes?
   
   

5. Risk Management Plan: Was an original risk assessment/risk management plan completed?
   
   

6. Stakeholder Management Plan: Why is it important to reduce deliverables to a smallest component?
   
   

7. Probability and Impact Matrix: Have top software and customer managers formally committed to support the Kano Model project?
   
   

8. Executing Process Group: How well defined and documented were the Kano Model project management processes you chose to use?
   
   

9. Change Management Plan: When developing your communication plan do you address : When should the given message be communicated?
   
   

10. Cost Management Plan: How difficult will it be to do specific tasks on the Kano Model project?


 
Step-by-step and complete Kano Model Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


• 1.1 Kano Model project Charter

• 1.2 Stakeholder Register

• 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:


• 2.1 Kano Model project Management Plan

• 2.2 Scope Management Plan

• 2.3 Requirements Management Plan

• 2.4 Requirements Documentation

• 2.5 Requirements Traceability Matrix

• 2.6 Kano Model project Scope Statement

• 2.7 Assumption and Constraint Log

• 2.8 Work Breakdown Structure

• 2.9 WBS Dictionary

• 2.10 Schedule Management Plan

• 2.11 Activity List

• 2.12 Activity Attributes

• 2.13 Milestone List

• 2.14 Network Diagram

• 2.15 Activity Resource Requirements

• 2.16 Resource Breakdown Structure

• 2.17 Activity Duration Estimates

• 2.18 Duration Estimating Worksheet

• 2.19 Kano Model project Schedule

• 2.20 Cost Management Plan

• 2.21 Activity Cost Estimates

• 2.22 Cost Estimating Worksheet

• 2.23 Cost Baseline

• 2.24 Quality Management Plan

• 2.25 Quality Metrics

• 2.26 Process Improvement Plan

• 2.27 Responsibility Assignment Matrix

• 2.28 Roles and Responsibilities

• 2.29 Human Resource Management Plan

• 2.30 Communications Management Plan

• 2.31 Risk Management Plan

• 2.32 Risk Register

• 2.33 Probability and Impact Assessment

• 2.34 Probability and Impact Matrix

• 2.35 Risk Data Sheet

• 2.36 Procurement Management Plan

• 2.37 Source Selection Criteria

• 2.38 Stakeholder Management Plan

• 2.39 Change Management Plan


3.0 Executing Process Group:


• 3.1 Team Member Status Report

• 3.2 Change Request

• 3.3 Change Log

• 3.4 Decision Log

• 3.5 Quality Audit

• 3.6 Team Directory

• 3.7 Team Operating Agreement

• 3.8 Team Performance Assessment

• 3.9 Team Member Performance Assessment

• 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:


• 4.1 Kano Model project Performance Report

• 4.2 Variance Analysis

• 4.3 Earned Value Status

• 4.4 Risk Audit

• 4.5 Contractor Status Report

• 4.6 Formal Acceptance


5.0 Closing Process Group:


• 5.1 Procurement Audit

• 5.2 Contract Close-Out

• 5.3 Kano Model project or Phase Close-Out

• 5.4 Lessons Learned


Results

With this Three Step process you will have all the tools you need for any Kano Model project with this in-depth Kano Model Toolkit.

In using the Toolkit you will be better able to:


• Diagnose Kano Model projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices

• Implement evidence-based best practice strategies aligned with overall goals

• Integrate recent advances in Kano Model and put process design strategies into practice according to best practice guidelines


Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Kano Model investments work better.

This Kano Model All-Inclusive Toolkit enables You to be that person.

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.