Description

A focused course, tailored for you

The Lead Counsel Regulatory Engagement Operating System

How a Lead Counsel for Regulatory runs the DSA, DMA, FTC consent order and Ofcom queues in parallel without a single product launch slipping or a single response missing the deadline.

You are the named regulatory counsel on a platform with consent order obligations, parallel DSA and DMA proceedings, an active Ofcom information notice, an Indian IT Rules grievance review, and a product roadmap that does not slow down because a regulator wrote a letter.

$199 one-time

Tailored to your situation. Access within 24 hours. 30-day money-back.

Includes a hand-built implementation playbook delivered alongside course access, generated for your specific situation.

Why this course

Lead Counsel for Regulatory at a global platform sits at the intersection of four conversations that never stop. The standing consent decree with its quarterly certification cadence. The European Commission Digital Services Act and Digital Markets Act proceedings with their codified deadlines and evidentiary standards. The UK Ofcom Online Safety Act information notices. The newer national-regulator regimes in India, Brazil, Korea, Australia. Each one expects a response that is legally precise, factually correct, and produced from an evidentiary record the company can defend later. The product organisation, meanwhile, ships. New features, new model deployments, new geographic rollouts, every two weeks. The breakdown is not in any one of those workflows. It is in the seam where they meet. The intake of a Brussels Article 74 information request lands in the same inbox as a routine product counsel ping. The privileged interview with the integrity team produces notes that need to feed a consent-order certification and a DSA response simultaneously, with different scoping. The product launch review that should have flagged the DMA implication is held the day before launch, not the week before. This course teaches the operating system that holds all of it together: the intake queue, the privilege-preserving interview protocol, the evidentiary record that satisfies an FTC Commissioner's staff and a Brussels case team, the product hand-off that lets engineering ship without a counsel-side firefight, and the synthesis pack the General Counsel and the CEO actually use.

What you walk away with

One intake queue across all open regulator touchpoints with evidentiary standards, deadlines and assigned counsel, refreshed weekly.
A privileged interview protocol for product, integrity and engineering teams that produces notes usable across multiple parallel responses without re-scoping work.
A consent-order quarterly certification packet template that a Commissioner staff reviewer will sign off on without supplemental questions.
A product-launch regulatory hand-off protocol that catches DSA, DMA and consent-order implications four weeks before launch, not the day before.
A four-quadrant General Counsel synthesis pack that turns 25 to 40 open regulatory matters into a single page the CEO and Board reviews quarterly.

The 12 modules

Module 1. The Lead Counsel Operating System

What the role actually is, and what it is not. The four parallel queues a Lead Counsel for Regulatory runs at a global platform, the seam where they meet the product organisation, and the operating cadence that holds them. The chapter ends with a self-assessment of which of the four queues you are weakest on and which deserves the first redesign in your week one of applying the course.

Module 2. The Master Intake Queue

Design and populate the single spreadsheet that tracks every open regulator touchpoint across DSA, DMA, FTC consent order, Ofcom, national IT rules, and bilateral correspondence. Columns for evidentiary standard, deadline, lead counsel, product owner, status, and last review. The chapter includes the live template, the weekly review meeting agenda, and the escalation rules when a deadline is at risk.

Module 3. Privileged Interviews With Product, Integrity and Engineering

The interview protocol that produces notes simultaneously usable for a DSA response, a consent-order certification, and an internal product memo without re-scoping or re-interviewing. How to open the interview, how to take the notes, how to label the work product, and how to refresh the same source quarterly without burning the relationship. Includes the verbatim opening script and the note template.

Module 4. The DSA Information Request Response Pack

What a Brussels case team actually wants in an Article 74 response. The structural template, the evidentiary annex, the recital-by-recital crosswalk to the company's compliance position, and the three things that will get the response rejected and a supplemental notice issued. The chapter walks the complete response pack with a worked example based on a hypothetical content-moderation transparency information request.

Module 5. DMA Compliance Reports and Designated Gatekeeper Obligations

Running the DMA compliance reporting workflow as Lead Counsel. The annual compliance report structure, the interaction with the Commission's compliance team, and the parallel obligation tracking that has to survive when product changes shift the underlying gatekeeper services. The chapter includes the report skeleton and the change-log discipline that keeps it accurate between reports.

Module 6. The FTC Consent Order Quarterly Certification Packet

Producing the certification packet a Commissioner staff reviewer signs off on first time. What the certification covers, how it ties to the underlying recordkeeping obligations, the assessor interaction in years that require one, and the document retention discipline that keeps the next certification fast. Walks through the full packet structure with the cover certification, the operational evidence index, and the management attestation.

Module 7. The Ofcom Online Safety Act Engagement Track

The Ofcom information notice response cadence, the risk assessment update obligation, the children's access assessment workflow, and the relationship management posture with the Ofcom case officer. How to align Ofcom responses to the DSA evidentiary record without double-work and without contradiction between regimes. Includes the response template and the relationship management note pattern.

Module 8. National Regulator Tracks

The India IT Rules grievance officer obligations, the Brazil ANPD enforcement engagement, the Korea KCC and PIPC interaction, the Australia eSafety and ACMA touchpoints. The minimum-viable response standard for each, the local counsel relationship and instruction protocol, and the headquarters-side coordination that prevents a national response from cutting across a Brussels or Washington position.

Module 9. The Product Launch Regulatory Hand-off

The launch review timeline that surfaces DSA, DMA, consent-order, and national-regulator implications four weeks before launch, not the day before. The intake form product engineering completes, the screening rubric counsel applies, the escalation triggers, and the documented sign-off that the product team and counsel both rely on. Includes the screening rubric and the four-stage timeline.

Module 10. Investigation Response and Litigation Hold Coordination

When a regulator investigation opens, the document preservation, the privilege log discipline, the interview coordination with outside counsel, and the parallel-proceeding deconfliction protocol that keeps a DSA response and an FTC investigation from contradicting each other. The chapter includes the litigation hold notice template, the privilege log structure, and the outside counsel instruction memo pattern.

Module 11. Working With Public Policy, Comms and the Executive Team

The internal coordination that lets a regulatory response, a public policy posture and a comms statement land coherently in the same week. The escalation rules for matters that require CEO or Board awareness, the briefing format the executive team can read in five minutes, and the boundary between privileged legal advice and public policy positioning that protects work product.

Module 12. The General Counsel Synthesis Pack

The four-quadrant view that turns 25 to 40 open regulatory matters into one page for the General Counsel, the CEO, and the Board. The quadrants, the colour coding, the narrative that goes with it, and the quarterly cadence. The chapter walks the complete synthesis pack with a worked example and the verbatim talking points the General Counsel uses to brief the CEO from the same page.

How this addresses your situation

Specific modules that map to what you said you are dealing with.

A Brussels Article 74 information request lands and you need a defensible response in 20 working days alongside three other open responses.

The product organisation wants a launch date for a feature that has DSA risk-management and DMA tying implications nobody has surfaced yet.

The FTC consent order quarterly certification is due and the last quarter's evidence index is incomplete because the integrity team restructured.

An Ofcom information notice and an Indian IT Rules grievance review arrive in the same week and you have to brief the General Counsel on both at the Friday standup.

What you get with this course

12 written modules with worked examples drawn from realistic platform-regulator scenarios.
The master intake queue spreadsheet template with the column structure, the weekly review agenda, and the escalation rules.
The privileged interview protocol with the verbatim opening script and the note-taking template.
The DSA Article 74 response pack template with the structural skeleton and the evidentiary annex pattern.
The FTC consent order quarterly certification packet template with the cover certification, evidence index, and management attestation.
The product launch regulatory hand-off screening rubric and the four-stage timeline.
The General Counsel four-quadrant synthesis pack template with the quarterly cadence.
The hand-built per-buyer implementation playbook adapted to your platform's specific open-matter mix.

What you will have in hand by Day 1, Week 1, Month 1

Within 24 hours of purchase your account in the Art of Service learning environment is provisioned with the 12 written modules and every template above.

The hand-built implementation playbook adapted to your platform's open-matter mix is delivered alongside course access.

Suggested working cadence: one module per working day for 12 days, then the intake queue redesign in week three, then the General Counsel synthesis pack rebuild in week four.

Before and after

Before

You hold the queue in your head and on three spreadsheets that nobody else can read. Every Brussels deadline is a fire drill. The FTC certification is rebuilt from scratch each quarter. The product team finds out about regulatory risk the day before launch.

After

One queue everybody can read. The Brussels response is built from a template and an evidentiary record that is already maintained. The FTC certification draws from a continuously refreshed evidence index. The product launch review surfaces regulatory implications four weeks before the launch date.

What happens if you do not address this

The exposure is not theoretical. A missed DSA deadline is a procedural failing on the public record. A weak FTC consent-order certification opens a supplemental investigation. A product launch that escapes the regulatory hand-off and triggers a DMA enforcement matter is the kind of incident that ends careers. The operating system in this course is the difference between Lead Counsel as a fire-fighter and Lead Counsel as the operator the General Counsel briefs the CEO with.

Who it is for

Lead Counsel, Regulatory at a global consumer-internet platform with active multi-jurisdiction regulatory proceedings, a standing consent decree, and a product organisation that ships continuously. Reports to a Deputy GC or Associate GC for Regulatory. Manages two to six counsel and works alongside Public Policy, Integrity, Privacy, and product-facing legal teams.

Who this is NOT for. Outside counsel running discrete matters from a law firm. Privacy counsel without regulatory engagement responsibility. Junior counsel earlier than three years post-qualification. Compliance officers without a counsel role.

How it arrives

Text-based course in the Art of Service learning environment, plus downloadable templates and worked examples for every module, plus the hand-built implementation playbook delivered alongside course access.

Time investment. Roughly 18 to 22 hours of reading and template work. Two to three working weeks at a sustainable cadence, faster if the intake queue redesign is run as a focused sprint.

Why $199 is the right number

The closest alternative is hiring outside counsel for each regulatory regime separately, which addresses the legal analysis but does not change the underlying operating system or reduce the in-house counsel workload. The other alternative is the conference circuit, which produces frameworks at the level of the panel discussion but rarely the spreadsheet template, the interview protocol, or the certification packet that the operating system actually requires. This course is the operating manual.

FAQ

Is this US-law specific, EU-law specific, or both?

Both, plus the major national-regulator tracks. The operating system is jurisdiction-neutral. The worked examples cover DSA, DMA, FTC consent order, UK Ofcom, India IT Rules, Brazil ANPD, Korea KCC and PIPC, and Australia eSafety and ACMA.

Does this assume a particular platform type?

It assumes a global consumer-internet platform with active multi-regulator engagement and a continuously shipping product organisation. The patterns transfer to fintech and ad-tech platforms with similar regulatory profiles.

What is the implementation playbook?

A hand-built document mapping your specific open-matter mix against the course operating system, with the first three weeks of redesign work scoped concretely. It is built per buyer and delivered alongside course access.

Is there a refund?

30-day refund if the course does not deliver the operating system as described.

30-day money-back guarantee. If after a week of working through the materials this is not what you needed, reply to the receipt email and a full refund is processed. No questions, no forms.

Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.