Master Power Apps Automation for Enterprise Workflow Transformation
The pressure is real. You're expected to streamline operations, reduce costs, and deliver digital transformation results-yet you’re buried under legacy systems, fragmented tools, and manual processes that no one knows how to fix. Every day without automation is a day of lost efficiency, compliance risk, and missed strategic impact. But hiring consultants costs six figures, and waiting for IT bottlenecks? That’s career stagnation in motion. Imagine walking into your next leadership meeting with a fully mapped, automated workflow-approved, audit-ready, and already saving 15+ hours per week across teams. That’s not aspiration. That’s the outcome of the Master Power Apps Automation for Enterprise Workflow Transformation course. One student, a senior operations lead at a Fortune 500 logistics firm, used the framework to automate their entire vendor onboarding pipeline. Within 22 days, they cut approval cycles from 14 days to under 48 hours, reduced data errors by 91%, and were fast-tracked into their organisation's digital transformation leadership cohort. This course is your blueprint to go from overwhelmed to indispensable-from patching workflows to architecting enterprise-grade automation that scales across departments, integrates with Microsoft 365 and Azure, and delivers measurable ROI from Day One. No theory. No fluff. Just the exact methodology to design, deploy, and govern Power Apps solutions that withstand board-level scrutiny and deliver real operational impact. Here’s how this course is structured to help you get there.Course Format & Delivery Details Learn On Your Terms-Zero Time Conflicts, Maximum Flexibility
This course is designed for professionals who lead transformation while managing existing responsibilities. It is fully self-paced, with immediate online access upon enrollment. You progress through the material on your schedule, without fixed start dates or required login times. Most learners complete the core program in 28–35 hours of focused work and deliver their first production-ready workflow automation within 21 days. Advanced integration and governance modules can be completed at your own pace, with lifetime access to all content. Future-Proof Access & Continuous Value
- Lifetime access to all course materials, including all future updates at no additional cost
- Mobile-friendly interface-learn from any device, anywhere, with full progress tracking and gamified milestones
- 24/7 global access with secure login and intuitive navigation
Guided Support & Real-World Accountability
You are not left to figure it out alone. This program includes direct instructor guidance through structured feedback loops, implementation checklists, and scenario-based troubleshooting templates. You’ll receive support via curated guidance documents and expert-vetted decision trees tailored to enterprise environments. Certification That Opens Doors
Upon successful completion, you will earn a Certificate of Completion issued by The Art of Service-a globally recognised credential trusted by professionals in over 140 countries. This certification validates your mastery of Power Apps automation at enterprise scale and significantly strengthens your positioning for promotions, project ownership, or consulting engagements. No Risk, No Guesswork-Just Results
We remove all financial risk with a 30-day satisfied or refunded guarantee. If you follow the program and don’t achieve clarity, confidence, and a completed automation design, you’ll receive a full refund-no questions asked. Transparent, Simple Pricing-No Hidden Fees
The investment is straightforward with no recurring charges or concealed costs. Secure payment is accepted via Visa, Mastercard, and PayPal. After enrollment, you will receive a confirmation email, and your course access details will be sent separately once your learner profile is activated. “Will This Work For Me?”-We’ve Got You Covered
This program works even if: - You’ve tried Power Apps before and hit permission, delegation, or integration roadblocks
- You’re not in IT but need to lead digital transformation as a business analyst, operations manager, or project lead
- You lack coding experience but must deliver enterprise-compliant solutions
- Your organisation uses hybrid environments with on-prem and cloud systems
From compliance officers automating risk assessments to HR directors streamlining onboarding, this program delivers customisable frameworks proven across finance, healthcare, logistics, and government sectors. Real professionals, real systems, real impact. You’re investing in certainty, credibility, and career acceleration-with zero downside.
Module 1: Foundations of Enterprise Power Apps Automation - Understanding the role of Power Apps in digital transformation
- Defining workflow automation in enterprise contexts
- Key benefits: efficiency, compliance, scalability, and audit readiness
- Distinguishing between canvas, model-driven, and portal apps
- Mapping business problems to Power Apps solution types
- Prerequisites for enterprise deployment: licensing, environments, and governance
- Setting up a secure development environment in Power Platform
- Navigating the Power Apps studio interface with precision
- Organising solutions and managing dependencies
- Version control strategies for enterprise teams
Module 2: Strategic Assessment and Workflow Discovery - Identifying high-impact, high-frequency workflows for automation
- Conducting stakeholder interviews to define pain points
- Using the Workflow Impact Matrix to prioritise automation targets
- Documenting current-state processes with visual mapping
- Calculating time and cost savings per workflow
- Estimating ROI for proposed automation projects
- Avoiding automation overreach: the scope boundary framework
- Engaging compliance and IT early in the design phase
- Building a business case for executive approval
- Creating a personal automation roadmap aligned to career goals
Module 3: Data Architecture and Source Integration - Selecting optimal data sources: SharePoint, SQL, Dataverse, Excel
- Understanding delegation limits and performance implications
- Designing efficient data models using Dataverse tables
- Establishing relationships: one-to-many, many-to-many
- Implementing choice columns and option sets for standardisation
- Using environment variables for configuration management
- Integrating legacy systems via on-premises data gateways
- Connecting to third-party APIs with custom connectors
- Securing data access with row-level security policies
- Testing data connections under load conditions
Module 4: User-Centered App Design Principles - Applying human-centred design to enterprise interfaces
- Structuring navigation: screens, tabs, and menus
- Designing mobile-first layouts for field teams
- Using themes and branding to align with corporate identity
- Implementing accessibility standards: contrast, readability, screen readers
- Optimising form layout for minimal user input
- Reducing cognitive load through progressive disclosure
- Validating user inputs with real-time feedback
- Handling error states with graceful messaging
- Testing usability with peer review templates
Module 5: Core Automation Logic with Power Fx - Introduction to Power Fx syntax and structure
- Working with variables: context, global, and temporary collections
- Navigating screen flows using Navigate function
- Filtering, sorting, and searching data sources
- Using Patch function to create and update records
- Removing records with Remove and RemoveIf functions
- Handling lookups and related records
- Implementing conditional logic with If, Switch, and Coalesce
- Validating complex business rules with nested expressions
- Debugging common formula errors with error tracing techniques
Module 6: Advanced Power Fx for Enterprise Logic - Building custom functions with reusable expressions
- Managing complex state across multi-screen apps
- Implementing offline data handling with Collect and LoadData
- Optimising performance with delegation-compliant queries
- Using timers and background processes for notifications
- Generating dynamic content with HTML text and rich formatting
- Encoding and decoding data for integration use cases
- Working with date and time zones across global teams
- Calculating SLA deadlines and escalation triggers
- Creating audit trails within app logic
Module 7: Process Automation with Power Automate - Connecting Power Apps to Power Automate flows
- Triggering flows on demand from app buttons
- Passing data between app and flow using parameters
- Creating approval workflows with dynamic assignees
- Sending automated email notifications with personalised content
- Generating PDF documents from app data
- Updating multiple systems in parallel with parallel branches
- Handling exceptions and retry policies
- Logging execution events for audit compliance
- Monitoring flow health and performance metrics
Module 8: Security, Compliance, and Governance - Implementing role-based access control in apps
- Configuring environment-level security roles
- Applying data loss prevention (DLP) policies
- Classifying sensitive data with sensitivity labels
- Ensuring GDPR and HIPAA compliance in app design
- Conducting security reviews using Microsoft Secure Score
- Managing app ownership and handover procedures
- Documenting architecture for IT audit requirements
- Creating an enterprise Power Apps governance charter
- Establishing naming conventions and documentation standards
Module 9: Testing, Validation, and User Feedback Loops - Designing test cases for functional validation
- Using test user accounts across roles and departments
- Simulating edge cases and error conditions
- Collecting user feedback with in-app surveys
- Iterating based on usability insights
- Stress testing with large data sets
- Validating compliance with internal policies
- Running pilot programmes with controlled rollouts
- Measuring adoption rates and engagement
- Documenting lessons learned for future projects
Module 10: Deployment and Release Management - Preparing apps for production using solution checker
- Packaging components into managed solutions
- Deploying between development, test, and production environments
- Using Azure DevOps for CI/CD pipelines (integration overview)
- Configuring environment variables post-deployment
- Announcing new apps with change management emails
- Providing end-user training materials
- Scheduling maintenance windows for updates
- Handling rollback procedures for failed releases
- Monitoring post-deployment performance and errors
Module 11: Adoption, Training, and Change Management - Developing role-specific user guides
- Creating quick-reference job aids
- Delivering interactive walkthroughs within the app
- Identifying and empowering super users
- Running virtual onboarding sessions
- Measuring user confidence through feedback scores
- Addressing resistance with stakeholder mapping
- Embedding new workflows into standard operating procedures
- Tracking login frequency and task completion rates
- Establishing a continuous improvement feedback channel
Module 12: Performance Optimisation and Scalability - Analysing app performance with Monitor tool
- Identifying and eliminating slow-loading components
- Optimising gallery templates for fast rendering
- Reducing unnecessary data loading with filtering
- Implementing incremental loading for large datasets
- Using caching strategies for reference data
- Minimising network calls with batch operations
- Scaling apps for 1000+ concurrent users
- Monitoring API call limits and thresholds
- Planning for future growth with modular design
Module 13: Advanced Integrations Across the Microsoft Ecosystem - Embedding Power Apps in SharePoint pages
- Integrating with Teams for chat-based workflows
- Connecting to Outlook for calendar and email automation
- Populating Word templates with app data
- Updating Excel workbooks stored in OneDrive or SharePoint
- Using Power BI to visualise app data in dashboards
- Triggering Azure Logic Apps for advanced orchestration
- Synchronising with Dynamics 365 Customer Engagement
- Accessing Microsoft Graph for user and group data
- Building audit reports with compliance data
Module 14: Custom Components and Reusable Patterns - Creating component libraries for consistent design
- Building input components with validation logic
- Designing reusable notification banners
- Developing standardised header and footer components
- Publishing components across environments
- Consuming components in multiple apps
- Versioning components for backward compatibility
- Integrating Fluent UI controls for professional look and feel
- Using icons, animations, and micro-interactions
- Standardising colour schemes and typography
Module 15: Enterprise Reporting and Analytics - Tracking user behaviour within apps
- Logging key events: submissions, edits, approvals
- Storing analytics data in Dataverse
- Generating usage reports by department and role
- Identifying underutilised features for redesign
- Measuring time saved per workflow execution
- Exporting data to Power BI for executive dashboards
- Creating KPI scorecards for automation impact
- Presenting results to stakeholders with data storytelling
- Linking automation success to business outcomes
Module 16: Advanced Workflow Automation Scenarios - Automating expense reimbursement workflows
- Digitalising asset request and tracking systems
- Streamlining employee onboarding and offboarding
- Managing vendor and contractor onboarding
- Automating health and safety incident reporting
- Designing project initiation and approval workflows
- Building IT service request portals
- Creating customer feedback collection systems
- Implementing risk assessment and mitigation tracking
- Digitising field inspection and audit checklists
Module 17: Compliance and Audit-Ready Design - Designing workflows that meet SOX requirements
- Implementing dual control and segregation of duties
- Adding digital signatures and attestation fields
- Enforcing mandatory field completion
- Maintaining immutable audit logs
- Generating timestamped PDF reports for archiving
- Configuring retention policies for data lifecycle
- Using Microsoft Purview for data governance
- Aligning with ISO 27001 and NIST frameworks
- Preparing documentation for external audits
Module 18: Maintenance, Support, and Continuous Improvement - Establishing a support model for end users
- Creating a knowledge base for common issues
- Scheduling routine app reviews and updates
- Monitoring for deprecated connectors or features
- Updating apps after Microsoft platform changes
- Gathering enhancement requests from stakeholders
- Prioritising feature development with backlog management
- Planning for major version upgrades
- Documenting technical debt and mitigation plans
- Transitioning ownership to IT or COE teams
Module 19: Building Your Automation Practice - Positioning yourself as an internal automation champion
- Creating a backlog of automation opportunities
- Presenting automation results to executives
- Securing budget for expansion projects
- Building a citizen developer network
- Collaborating with IT and centre of excellence
- Developing reusable templates for faster delivery
- Establishing peer review and quality assurance
- Measuring the cumulative impact of automation
- Preparing for Microsoft certification exams
Module 20: Certification, Portfolio, and Career Advancement - Completing the final automation project
- Submitting for review and certification validation
- Earning your Certificate of Completion issued by The Art of Service
- Adding the credential to LinkedIn and résumé
- Creating a professional portfolio of your work
- Sharing project summaries with speaking and writing
- Negotiating higher responsibility or promotions
- Transitioning into consulting or freelance roles
- Joining the global alumni network
- Accessing advanced resources and community forums
- Understanding the role of Power Apps in digital transformation
- Defining workflow automation in enterprise contexts
- Key benefits: efficiency, compliance, scalability, and audit readiness
- Distinguishing between canvas, model-driven, and portal apps
- Mapping business problems to Power Apps solution types
- Prerequisites for enterprise deployment: licensing, environments, and governance
- Setting up a secure development environment in Power Platform
- Navigating the Power Apps studio interface with precision
- Organising solutions and managing dependencies
- Version control strategies for enterprise teams
Module 2: Strategic Assessment and Workflow Discovery - Identifying high-impact, high-frequency workflows for automation
- Conducting stakeholder interviews to define pain points
- Using the Workflow Impact Matrix to prioritise automation targets
- Documenting current-state processes with visual mapping
- Calculating time and cost savings per workflow
- Estimating ROI for proposed automation projects
- Avoiding automation overreach: the scope boundary framework
- Engaging compliance and IT early in the design phase
- Building a business case for executive approval
- Creating a personal automation roadmap aligned to career goals
Module 3: Data Architecture and Source Integration - Selecting optimal data sources: SharePoint, SQL, Dataverse, Excel
- Understanding delegation limits and performance implications
- Designing efficient data models using Dataverse tables
- Establishing relationships: one-to-many, many-to-many
- Implementing choice columns and option sets for standardisation
- Using environment variables for configuration management
- Integrating legacy systems via on-premises data gateways
- Connecting to third-party APIs with custom connectors
- Securing data access with row-level security policies
- Testing data connections under load conditions
Module 4: User-Centered App Design Principles - Applying human-centred design to enterprise interfaces
- Structuring navigation: screens, tabs, and menus
- Designing mobile-first layouts for field teams
- Using themes and branding to align with corporate identity
- Implementing accessibility standards: contrast, readability, screen readers
- Optimising form layout for minimal user input
- Reducing cognitive load through progressive disclosure
- Validating user inputs with real-time feedback
- Handling error states with graceful messaging
- Testing usability with peer review templates
Module 5: Core Automation Logic with Power Fx - Introduction to Power Fx syntax and structure
- Working with variables: context, global, and temporary collections
- Navigating screen flows using Navigate function
- Filtering, sorting, and searching data sources
- Using Patch function to create and update records
- Removing records with Remove and RemoveIf functions
- Handling lookups and related records
- Implementing conditional logic with If, Switch, and Coalesce
- Validating complex business rules with nested expressions
- Debugging common formula errors with error tracing techniques
Module 6: Advanced Power Fx for Enterprise Logic - Building custom functions with reusable expressions
- Managing complex state across multi-screen apps
- Implementing offline data handling with Collect and LoadData
- Optimising performance with delegation-compliant queries
- Using timers and background processes for notifications
- Generating dynamic content with HTML text and rich formatting
- Encoding and decoding data for integration use cases
- Working with date and time zones across global teams
- Calculating SLA deadlines and escalation triggers
- Creating audit trails within app logic
Module 7: Process Automation with Power Automate - Connecting Power Apps to Power Automate flows
- Triggering flows on demand from app buttons
- Passing data between app and flow using parameters
- Creating approval workflows with dynamic assignees
- Sending automated email notifications with personalised content
- Generating PDF documents from app data
- Updating multiple systems in parallel with parallel branches
- Handling exceptions and retry policies
- Logging execution events for audit compliance
- Monitoring flow health and performance metrics
Module 8: Security, Compliance, and Governance - Implementing role-based access control in apps
- Configuring environment-level security roles
- Applying data loss prevention (DLP) policies
- Classifying sensitive data with sensitivity labels
- Ensuring GDPR and HIPAA compliance in app design
- Conducting security reviews using Microsoft Secure Score
- Managing app ownership and handover procedures
- Documenting architecture for IT audit requirements
- Creating an enterprise Power Apps governance charter
- Establishing naming conventions and documentation standards
Module 9: Testing, Validation, and User Feedback Loops - Designing test cases for functional validation
- Using test user accounts across roles and departments
- Simulating edge cases and error conditions
- Collecting user feedback with in-app surveys
- Iterating based on usability insights
- Stress testing with large data sets
- Validating compliance with internal policies
- Running pilot programmes with controlled rollouts
- Measuring adoption rates and engagement
- Documenting lessons learned for future projects
Module 10: Deployment and Release Management - Preparing apps for production using solution checker
- Packaging components into managed solutions
- Deploying between development, test, and production environments
- Using Azure DevOps for CI/CD pipelines (integration overview)
- Configuring environment variables post-deployment
- Announcing new apps with change management emails
- Providing end-user training materials
- Scheduling maintenance windows for updates
- Handling rollback procedures for failed releases
- Monitoring post-deployment performance and errors
Module 11: Adoption, Training, and Change Management - Developing role-specific user guides
- Creating quick-reference job aids
- Delivering interactive walkthroughs within the app
- Identifying and empowering super users
- Running virtual onboarding sessions
- Measuring user confidence through feedback scores
- Addressing resistance with stakeholder mapping
- Embedding new workflows into standard operating procedures
- Tracking login frequency and task completion rates
- Establishing a continuous improvement feedback channel
Module 12: Performance Optimisation and Scalability - Analysing app performance with Monitor tool
- Identifying and eliminating slow-loading components
- Optimising gallery templates for fast rendering
- Reducing unnecessary data loading with filtering
- Implementing incremental loading for large datasets
- Using caching strategies for reference data
- Minimising network calls with batch operations
- Scaling apps for 1000+ concurrent users
- Monitoring API call limits and thresholds
- Planning for future growth with modular design
Module 13: Advanced Integrations Across the Microsoft Ecosystem - Embedding Power Apps in SharePoint pages
- Integrating with Teams for chat-based workflows
- Connecting to Outlook for calendar and email automation
- Populating Word templates with app data
- Updating Excel workbooks stored in OneDrive or SharePoint
- Using Power BI to visualise app data in dashboards
- Triggering Azure Logic Apps for advanced orchestration
- Synchronising with Dynamics 365 Customer Engagement
- Accessing Microsoft Graph for user and group data
- Building audit reports with compliance data
Module 14: Custom Components and Reusable Patterns - Creating component libraries for consistent design
- Building input components with validation logic
- Designing reusable notification banners
- Developing standardised header and footer components
- Publishing components across environments
- Consuming components in multiple apps
- Versioning components for backward compatibility
- Integrating Fluent UI controls for professional look and feel
- Using icons, animations, and micro-interactions
- Standardising colour schemes and typography
Module 15: Enterprise Reporting and Analytics - Tracking user behaviour within apps
- Logging key events: submissions, edits, approvals
- Storing analytics data in Dataverse
- Generating usage reports by department and role
- Identifying underutilised features for redesign
- Measuring time saved per workflow execution
- Exporting data to Power BI for executive dashboards
- Creating KPI scorecards for automation impact
- Presenting results to stakeholders with data storytelling
- Linking automation success to business outcomes
Module 16: Advanced Workflow Automation Scenarios - Automating expense reimbursement workflows
- Digitalising asset request and tracking systems
- Streamlining employee onboarding and offboarding
- Managing vendor and contractor onboarding
- Automating health and safety incident reporting
- Designing project initiation and approval workflows
- Building IT service request portals
- Creating customer feedback collection systems
- Implementing risk assessment and mitigation tracking
- Digitising field inspection and audit checklists
Module 17: Compliance and Audit-Ready Design - Designing workflows that meet SOX requirements
- Implementing dual control and segregation of duties
- Adding digital signatures and attestation fields
- Enforcing mandatory field completion
- Maintaining immutable audit logs
- Generating timestamped PDF reports for archiving
- Configuring retention policies for data lifecycle
- Using Microsoft Purview for data governance
- Aligning with ISO 27001 and NIST frameworks
- Preparing documentation for external audits
Module 18: Maintenance, Support, and Continuous Improvement - Establishing a support model for end users
- Creating a knowledge base for common issues
- Scheduling routine app reviews and updates
- Monitoring for deprecated connectors or features
- Updating apps after Microsoft platform changes
- Gathering enhancement requests from stakeholders
- Prioritising feature development with backlog management
- Planning for major version upgrades
- Documenting technical debt and mitigation plans
- Transitioning ownership to IT or COE teams
Module 19: Building Your Automation Practice - Positioning yourself as an internal automation champion
- Creating a backlog of automation opportunities
- Presenting automation results to executives
- Securing budget for expansion projects
- Building a citizen developer network
- Collaborating with IT and centre of excellence
- Developing reusable templates for faster delivery
- Establishing peer review and quality assurance
- Measuring the cumulative impact of automation
- Preparing for Microsoft certification exams
Module 20: Certification, Portfolio, and Career Advancement - Completing the final automation project
- Submitting for review and certification validation
- Earning your Certificate of Completion issued by The Art of Service
- Adding the credential to LinkedIn and résumé
- Creating a professional portfolio of your work
- Sharing project summaries with speaking and writing
- Negotiating higher responsibility or promotions
- Transitioning into consulting or freelance roles
- Joining the global alumni network
- Accessing advanced resources and community forums
- Selecting optimal data sources: SharePoint, SQL, Dataverse, Excel
- Understanding delegation limits and performance implications
- Designing efficient data models using Dataverse tables
- Establishing relationships: one-to-many, many-to-many
- Implementing choice columns and option sets for standardisation
- Using environment variables for configuration management
- Integrating legacy systems via on-premises data gateways
- Connecting to third-party APIs with custom connectors
- Securing data access with row-level security policies
- Testing data connections under load conditions
Module 4: User-Centered App Design Principles - Applying human-centred design to enterprise interfaces
- Structuring navigation: screens, tabs, and menus
- Designing mobile-first layouts for field teams
- Using themes and branding to align with corporate identity
- Implementing accessibility standards: contrast, readability, screen readers
- Optimising form layout for minimal user input
- Reducing cognitive load through progressive disclosure
- Validating user inputs with real-time feedback
- Handling error states with graceful messaging
- Testing usability with peer review templates
Module 5: Core Automation Logic with Power Fx - Introduction to Power Fx syntax and structure
- Working with variables: context, global, and temporary collections
- Navigating screen flows using Navigate function
- Filtering, sorting, and searching data sources
- Using Patch function to create and update records
- Removing records with Remove and RemoveIf functions
- Handling lookups and related records
- Implementing conditional logic with If, Switch, and Coalesce
- Validating complex business rules with nested expressions
- Debugging common formula errors with error tracing techniques
Module 6: Advanced Power Fx for Enterprise Logic - Building custom functions with reusable expressions
- Managing complex state across multi-screen apps
- Implementing offline data handling with Collect and LoadData
- Optimising performance with delegation-compliant queries
- Using timers and background processes for notifications
- Generating dynamic content with HTML text and rich formatting
- Encoding and decoding data for integration use cases
- Working with date and time zones across global teams
- Calculating SLA deadlines and escalation triggers
- Creating audit trails within app logic
Module 7: Process Automation with Power Automate - Connecting Power Apps to Power Automate flows
- Triggering flows on demand from app buttons
- Passing data between app and flow using parameters
- Creating approval workflows with dynamic assignees
- Sending automated email notifications with personalised content
- Generating PDF documents from app data
- Updating multiple systems in parallel with parallel branches
- Handling exceptions and retry policies
- Logging execution events for audit compliance
- Monitoring flow health and performance metrics
Module 8: Security, Compliance, and Governance - Implementing role-based access control in apps
- Configuring environment-level security roles
- Applying data loss prevention (DLP) policies
- Classifying sensitive data with sensitivity labels
- Ensuring GDPR and HIPAA compliance in app design
- Conducting security reviews using Microsoft Secure Score
- Managing app ownership and handover procedures
- Documenting architecture for IT audit requirements
- Creating an enterprise Power Apps governance charter
- Establishing naming conventions and documentation standards
Module 9: Testing, Validation, and User Feedback Loops - Designing test cases for functional validation
- Using test user accounts across roles and departments
- Simulating edge cases and error conditions
- Collecting user feedback with in-app surveys
- Iterating based on usability insights
- Stress testing with large data sets
- Validating compliance with internal policies
- Running pilot programmes with controlled rollouts
- Measuring adoption rates and engagement
- Documenting lessons learned for future projects
Module 10: Deployment and Release Management - Preparing apps for production using solution checker
- Packaging components into managed solutions
- Deploying between development, test, and production environments
- Using Azure DevOps for CI/CD pipelines (integration overview)
- Configuring environment variables post-deployment
- Announcing new apps with change management emails
- Providing end-user training materials
- Scheduling maintenance windows for updates
- Handling rollback procedures for failed releases
- Monitoring post-deployment performance and errors
Module 11: Adoption, Training, and Change Management - Developing role-specific user guides
- Creating quick-reference job aids
- Delivering interactive walkthroughs within the app
- Identifying and empowering super users
- Running virtual onboarding sessions
- Measuring user confidence through feedback scores
- Addressing resistance with stakeholder mapping
- Embedding new workflows into standard operating procedures
- Tracking login frequency and task completion rates
- Establishing a continuous improvement feedback channel
Module 12: Performance Optimisation and Scalability - Analysing app performance with Monitor tool
- Identifying and eliminating slow-loading components
- Optimising gallery templates for fast rendering
- Reducing unnecessary data loading with filtering
- Implementing incremental loading for large datasets
- Using caching strategies for reference data
- Minimising network calls with batch operations
- Scaling apps for 1000+ concurrent users
- Monitoring API call limits and thresholds
- Planning for future growth with modular design
Module 13: Advanced Integrations Across the Microsoft Ecosystem - Embedding Power Apps in SharePoint pages
- Integrating with Teams for chat-based workflows
- Connecting to Outlook for calendar and email automation
- Populating Word templates with app data
- Updating Excel workbooks stored in OneDrive or SharePoint
- Using Power BI to visualise app data in dashboards
- Triggering Azure Logic Apps for advanced orchestration
- Synchronising with Dynamics 365 Customer Engagement
- Accessing Microsoft Graph for user and group data
- Building audit reports with compliance data
Module 14: Custom Components and Reusable Patterns - Creating component libraries for consistent design
- Building input components with validation logic
- Designing reusable notification banners
- Developing standardised header and footer components
- Publishing components across environments
- Consuming components in multiple apps
- Versioning components for backward compatibility
- Integrating Fluent UI controls for professional look and feel
- Using icons, animations, and micro-interactions
- Standardising colour schemes and typography
Module 15: Enterprise Reporting and Analytics - Tracking user behaviour within apps
- Logging key events: submissions, edits, approvals
- Storing analytics data in Dataverse
- Generating usage reports by department and role
- Identifying underutilised features for redesign
- Measuring time saved per workflow execution
- Exporting data to Power BI for executive dashboards
- Creating KPI scorecards for automation impact
- Presenting results to stakeholders with data storytelling
- Linking automation success to business outcomes
Module 16: Advanced Workflow Automation Scenarios - Automating expense reimbursement workflows
- Digitalising asset request and tracking systems
- Streamlining employee onboarding and offboarding
- Managing vendor and contractor onboarding
- Automating health and safety incident reporting
- Designing project initiation and approval workflows
- Building IT service request portals
- Creating customer feedback collection systems
- Implementing risk assessment and mitigation tracking
- Digitising field inspection and audit checklists
Module 17: Compliance and Audit-Ready Design - Designing workflows that meet SOX requirements
- Implementing dual control and segregation of duties
- Adding digital signatures and attestation fields
- Enforcing mandatory field completion
- Maintaining immutable audit logs
- Generating timestamped PDF reports for archiving
- Configuring retention policies for data lifecycle
- Using Microsoft Purview for data governance
- Aligning with ISO 27001 and NIST frameworks
- Preparing documentation for external audits
Module 18: Maintenance, Support, and Continuous Improvement - Establishing a support model for end users
- Creating a knowledge base for common issues
- Scheduling routine app reviews and updates
- Monitoring for deprecated connectors or features
- Updating apps after Microsoft platform changes
- Gathering enhancement requests from stakeholders
- Prioritising feature development with backlog management
- Planning for major version upgrades
- Documenting technical debt and mitigation plans
- Transitioning ownership to IT or COE teams
Module 19: Building Your Automation Practice - Positioning yourself as an internal automation champion
- Creating a backlog of automation opportunities
- Presenting automation results to executives
- Securing budget for expansion projects
- Building a citizen developer network
- Collaborating with IT and centre of excellence
- Developing reusable templates for faster delivery
- Establishing peer review and quality assurance
- Measuring the cumulative impact of automation
- Preparing for Microsoft certification exams
Module 20: Certification, Portfolio, and Career Advancement - Completing the final automation project
- Submitting for review and certification validation
- Earning your Certificate of Completion issued by The Art of Service
- Adding the credential to LinkedIn and résumé
- Creating a professional portfolio of your work
- Sharing project summaries with speaking and writing
- Negotiating higher responsibility or promotions
- Transitioning into consulting or freelance roles
- Joining the global alumni network
- Accessing advanced resources and community forums
- Introduction to Power Fx syntax and structure
- Working with variables: context, global, and temporary collections
- Navigating screen flows using Navigate function
- Filtering, sorting, and searching data sources
- Using Patch function to create and update records
- Removing records with Remove and RemoveIf functions
- Handling lookups and related records
- Implementing conditional logic with If, Switch, and Coalesce
- Validating complex business rules with nested expressions
- Debugging common formula errors with error tracing techniques
Module 6: Advanced Power Fx for Enterprise Logic - Building custom functions with reusable expressions
- Managing complex state across multi-screen apps
- Implementing offline data handling with Collect and LoadData
- Optimising performance with delegation-compliant queries
- Using timers and background processes for notifications
- Generating dynamic content with HTML text and rich formatting
- Encoding and decoding data for integration use cases
- Working with date and time zones across global teams
- Calculating SLA deadlines and escalation triggers
- Creating audit trails within app logic
Module 7: Process Automation with Power Automate - Connecting Power Apps to Power Automate flows
- Triggering flows on demand from app buttons
- Passing data between app and flow using parameters
- Creating approval workflows with dynamic assignees
- Sending automated email notifications with personalised content
- Generating PDF documents from app data
- Updating multiple systems in parallel with parallel branches
- Handling exceptions and retry policies
- Logging execution events for audit compliance
- Monitoring flow health and performance metrics
Module 8: Security, Compliance, and Governance - Implementing role-based access control in apps
- Configuring environment-level security roles
- Applying data loss prevention (DLP) policies
- Classifying sensitive data with sensitivity labels
- Ensuring GDPR and HIPAA compliance in app design
- Conducting security reviews using Microsoft Secure Score
- Managing app ownership and handover procedures
- Documenting architecture for IT audit requirements
- Creating an enterprise Power Apps governance charter
- Establishing naming conventions and documentation standards
Module 9: Testing, Validation, and User Feedback Loops - Designing test cases for functional validation
- Using test user accounts across roles and departments
- Simulating edge cases and error conditions
- Collecting user feedback with in-app surveys
- Iterating based on usability insights
- Stress testing with large data sets
- Validating compliance with internal policies
- Running pilot programmes with controlled rollouts
- Measuring adoption rates and engagement
- Documenting lessons learned for future projects
Module 10: Deployment and Release Management - Preparing apps for production using solution checker
- Packaging components into managed solutions
- Deploying between development, test, and production environments
- Using Azure DevOps for CI/CD pipelines (integration overview)
- Configuring environment variables post-deployment
- Announcing new apps with change management emails
- Providing end-user training materials
- Scheduling maintenance windows for updates
- Handling rollback procedures for failed releases
- Monitoring post-deployment performance and errors
Module 11: Adoption, Training, and Change Management - Developing role-specific user guides
- Creating quick-reference job aids
- Delivering interactive walkthroughs within the app
- Identifying and empowering super users
- Running virtual onboarding sessions
- Measuring user confidence through feedback scores
- Addressing resistance with stakeholder mapping
- Embedding new workflows into standard operating procedures
- Tracking login frequency and task completion rates
- Establishing a continuous improvement feedback channel
Module 12: Performance Optimisation and Scalability - Analysing app performance with Monitor tool
- Identifying and eliminating slow-loading components
- Optimising gallery templates for fast rendering
- Reducing unnecessary data loading with filtering
- Implementing incremental loading for large datasets
- Using caching strategies for reference data
- Minimising network calls with batch operations
- Scaling apps for 1000+ concurrent users
- Monitoring API call limits and thresholds
- Planning for future growth with modular design
Module 13: Advanced Integrations Across the Microsoft Ecosystem - Embedding Power Apps in SharePoint pages
- Integrating with Teams for chat-based workflows
- Connecting to Outlook for calendar and email automation
- Populating Word templates with app data
- Updating Excel workbooks stored in OneDrive or SharePoint
- Using Power BI to visualise app data in dashboards
- Triggering Azure Logic Apps for advanced orchestration
- Synchronising with Dynamics 365 Customer Engagement
- Accessing Microsoft Graph for user and group data
- Building audit reports with compliance data
Module 14: Custom Components and Reusable Patterns - Creating component libraries for consistent design
- Building input components with validation logic
- Designing reusable notification banners
- Developing standardised header and footer components
- Publishing components across environments
- Consuming components in multiple apps
- Versioning components for backward compatibility
- Integrating Fluent UI controls for professional look and feel
- Using icons, animations, and micro-interactions
- Standardising colour schemes and typography
Module 15: Enterprise Reporting and Analytics - Tracking user behaviour within apps
- Logging key events: submissions, edits, approvals
- Storing analytics data in Dataverse
- Generating usage reports by department and role
- Identifying underutilised features for redesign
- Measuring time saved per workflow execution
- Exporting data to Power BI for executive dashboards
- Creating KPI scorecards for automation impact
- Presenting results to stakeholders with data storytelling
- Linking automation success to business outcomes
Module 16: Advanced Workflow Automation Scenarios - Automating expense reimbursement workflows
- Digitalising asset request and tracking systems
- Streamlining employee onboarding and offboarding
- Managing vendor and contractor onboarding
- Automating health and safety incident reporting
- Designing project initiation and approval workflows
- Building IT service request portals
- Creating customer feedback collection systems
- Implementing risk assessment and mitigation tracking
- Digitising field inspection and audit checklists
Module 17: Compliance and Audit-Ready Design - Designing workflows that meet SOX requirements
- Implementing dual control and segregation of duties
- Adding digital signatures and attestation fields
- Enforcing mandatory field completion
- Maintaining immutable audit logs
- Generating timestamped PDF reports for archiving
- Configuring retention policies for data lifecycle
- Using Microsoft Purview for data governance
- Aligning with ISO 27001 and NIST frameworks
- Preparing documentation for external audits
Module 18: Maintenance, Support, and Continuous Improvement - Establishing a support model for end users
- Creating a knowledge base for common issues
- Scheduling routine app reviews and updates
- Monitoring for deprecated connectors or features
- Updating apps after Microsoft platform changes
- Gathering enhancement requests from stakeholders
- Prioritising feature development with backlog management
- Planning for major version upgrades
- Documenting technical debt and mitigation plans
- Transitioning ownership to IT or COE teams
Module 19: Building Your Automation Practice - Positioning yourself as an internal automation champion
- Creating a backlog of automation opportunities
- Presenting automation results to executives
- Securing budget for expansion projects
- Building a citizen developer network
- Collaborating with IT and centre of excellence
- Developing reusable templates for faster delivery
- Establishing peer review and quality assurance
- Measuring the cumulative impact of automation
- Preparing for Microsoft certification exams
Module 20: Certification, Portfolio, and Career Advancement - Completing the final automation project
- Submitting for review and certification validation
- Earning your Certificate of Completion issued by The Art of Service
- Adding the credential to LinkedIn and résumé
- Creating a professional portfolio of your work
- Sharing project summaries with speaking and writing
- Negotiating higher responsibility or promotions
- Transitioning into consulting or freelance roles
- Joining the global alumni network
- Accessing advanced resources and community forums
- Connecting Power Apps to Power Automate flows
- Triggering flows on demand from app buttons
- Passing data between app and flow using parameters
- Creating approval workflows with dynamic assignees
- Sending automated email notifications with personalised content
- Generating PDF documents from app data
- Updating multiple systems in parallel with parallel branches
- Handling exceptions and retry policies
- Logging execution events for audit compliance
- Monitoring flow health and performance metrics
Module 8: Security, Compliance, and Governance - Implementing role-based access control in apps
- Configuring environment-level security roles
- Applying data loss prevention (DLP) policies
- Classifying sensitive data with sensitivity labels
- Ensuring GDPR and HIPAA compliance in app design
- Conducting security reviews using Microsoft Secure Score
- Managing app ownership and handover procedures
- Documenting architecture for IT audit requirements
- Creating an enterprise Power Apps governance charter
- Establishing naming conventions and documentation standards
Module 9: Testing, Validation, and User Feedback Loops - Designing test cases for functional validation
- Using test user accounts across roles and departments
- Simulating edge cases and error conditions
- Collecting user feedback with in-app surveys
- Iterating based on usability insights
- Stress testing with large data sets
- Validating compliance with internal policies
- Running pilot programmes with controlled rollouts
- Measuring adoption rates and engagement
- Documenting lessons learned for future projects
Module 10: Deployment and Release Management - Preparing apps for production using solution checker
- Packaging components into managed solutions
- Deploying between development, test, and production environments
- Using Azure DevOps for CI/CD pipelines (integration overview)
- Configuring environment variables post-deployment
- Announcing new apps with change management emails
- Providing end-user training materials
- Scheduling maintenance windows for updates
- Handling rollback procedures for failed releases
- Monitoring post-deployment performance and errors
Module 11: Adoption, Training, and Change Management - Developing role-specific user guides
- Creating quick-reference job aids
- Delivering interactive walkthroughs within the app
- Identifying and empowering super users
- Running virtual onboarding sessions
- Measuring user confidence through feedback scores
- Addressing resistance with stakeholder mapping
- Embedding new workflows into standard operating procedures
- Tracking login frequency and task completion rates
- Establishing a continuous improvement feedback channel
Module 12: Performance Optimisation and Scalability - Analysing app performance with Monitor tool
- Identifying and eliminating slow-loading components
- Optimising gallery templates for fast rendering
- Reducing unnecessary data loading with filtering
- Implementing incremental loading for large datasets
- Using caching strategies for reference data
- Minimising network calls with batch operations
- Scaling apps for 1000+ concurrent users
- Monitoring API call limits and thresholds
- Planning for future growth with modular design
Module 13: Advanced Integrations Across the Microsoft Ecosystem - Embedding Power Apps in SharePoint pages
- Integrating with Teams for chat-based workflows
- Connecting to Outlook for calendar and email automation
- Populating Word templates with app data
- Updating Excel workbooks stored in OneDrive or SharePoint
- Using Power BI to visualise app data in dashboards
- Triggering Azure Logic Apps for advanced orchestration
- Synchronising with Dynamics 365 Customer Engagement
- Accessing Microsoft Graph for user and group data
- Building audit reports with compliance data
Module 14: Custom Components and Reusable Patterns - Creating component libraries for consistent design
- Building input components with validation logic
- Designing reusable notification banners
- Developing standardised header and footer components
- Publishing components across environments
- Consuming components in multiple apps
- Versioning components for backward compatibility
- Integrating Fluent UI controls for professional look and feel
- Using icons, animations, and micro-interactions
- Standardising colour schemes and typography
Module 15: Enterprise Reporting and Analytics - Tracking user behaviour within apps
- Logging key events: submissions, edits, approvals
- Storing analytics data in Dataverse
- Generating usage reports by department and role
- Identifying underutilised features for redesign
- Measuring time saved per workflow execution
- Exporting data to Power BI for executive dashboards
- Creating KPI scorecards for automation impact
- Presenting results to stakeholders with data storytelling
- Linking automation success to business outcomes
Module 16: Advanced Workflow Automation Scenarios - Automating expense reimbursement workflows
- Digitalising asset request and tracking systems
- Streamlining employee onboarding and offboarding
- Managing vendor and contractor onboarding
- Automating health and safety incident reporting
- Designing project initiation and approval workflows
- Building IT service request portals
- Creating customer feedback collection systems
- Implementing risk assessment and mitigation tracking
- Digitising field inspection and audit checklists
Module 17: Compliance and Audit-Ready Design - Designing workflows that meet SOX requirements
- Implementing dual control and segregation of duties
- Adding digital signatures and attestation fields
- Enforcing mandatory field completion
- Maintaining immutable audit logs
- Generating timestamped PDF reports for archiving
- Configuring retention policies for data lifecycle
- Using Microsoft Purview for data governance
- Aligning with ISO 27001 and NIST frameworks
- Preparing documentation for external audits
Module 18: Maintenance, Support, and Continuous Improvement - Establishing a support model for end users
- Creating a knowledge base for common issues
- Scheduling routine app reviews and updates
- Monitoring for deprecated connectors or features
- Updating apps after Microsoft platform changes
- Gathering enhancement requests from stakeholders
- Prioritising feature development with backlog management
- Planning for major version upgrades
- Documenting technical debt and mitigation plans
- Transitioning ownership to IT or COE teams
Module 19: Building Your Automation Practice - Positioning yourself as an internal automation champion
- Creating a backlog of automation opportunities
- Presenting automation results to executives
- Securing budget for expansion projects
- Building a citizen developer network
- Collaborating with IT and centre of excellence
- Developing reusable templates for faster delivery
- Establishing peer review and quality assurance
- Measuring the cumulative impact of automation
- Preparing for Microsoft certification exams
Module 20: Certification, Portfolio, and Career Advancement - Completing the final automation project
- Submitting for review and certification validation
- Earning your Certificate of Completion issued by The Art of Service
- Adding the credential to LinkedIn and résumé
- Creating a professional portfolio of your work
- Sharing project summaries with speaking and writing
- Negotiating higher responsibility or promotions
- Transitioning into consulting or freelance roles
- Joining the global alumni network
- Accessing advanced resources and community forums
- Designing test cases for functional validation
- Using test user accounts across roles and departments
- Simulating edge cases and error conditions
- Collecting user feedback with in-app surveys
- Iterating based on usability insights
- Stress testing with large data sets
- Validating compliance with internal policies
- Running pilot programmes with controlled rollouts
- Measuring adoption rates and engagement
- Documenting lessons learned for future projects
Module 10: Deployment and Release Management - Preparing apps for production using solution checker
- Packaging components into managed solutions
- Deploying between development, test, and production environments
- Using Azure DevOps for CI/CD pipelines (integration overview)
- Configuring environment variables post-deployment
- Announcing new apps with change management emails
- Providing end-user training materials
- Scheduling maintenance windows for updates
- Handling rollback procedures for failed releases
- Monitoring post-deployment performance and errors
Module 11: Adoption, Training, and Change Management - Developing role-specific user guides
- Creating quick-reference job aids
- Delivering interactive walkthroughs within the app
- Identifying and empowering super users
- Running virtual onboarding sessions
- Measuring user confidence through feedback scores
- Addressing resistance with stakeholder mapping
- Embedding new workflows into standard operating procedures
- Tracking login frequency and task completion rates
- Establishing a continuous improvement feedback channel
Module 12: Performance Optimisation and Scalability - Analysing app performance with Monitor tool
- Identifying and eliminating slow-loading components
- Optimising gallery templates for fast rendering
- Reducing unnecessary data loading with filtering
- Implementing incremental loading for large datasets
- Using caching strategies for reference data
- Minimising network calls with batch operations
- Scaling apps for 1000+ concurrent users
- Monitoring API call limits and thresholds
- Planning for future growth with modular design
Module 13: Advanced Integrations Across the Microsoft Ecosystem - Embedding Power Apps in SharePoint pages
- Integrating with Teams for chat-based workflows
- Connecting to Outlook for calendar and email automation
- Populating Word templates with app data
- Updating Excel workbooks stored in OneDrive or SharePoint
- Using Power BI to visualise app data in dashboards
- Triggering Azure Logic Apps for advanced orchestration
- Synchronising with Dynamics 365 Customer Engagement
- Accessing Microsoft Graph for user and group data
- Building audit reports with compliance data
Module 14: Custom Components and Reusable Patterns - Creating component libraries for consistent design
- Building input components with validation logic
- Designing reusable notification banners
- Developing standardised header and footer components
- Publishing components across environments
- Consuming components in multiple apps
- Versioning components for backward compatibility
- Integrating Fluent UI controls for professional look and feel
- Using icons, animations, and micro-interactions
- Standardising colour schemes and typography
Module 15: Enterprise Reporting and Analytics - Tracking user behaviour within apps
- Logging key events: submissions, edits, approvals
- Storing analytics data in Dataverse
- Generating usage reports by department and role
- Identifying underutilised features for redesign
- Measuring time saved per workflow execution
- Exporting data to Power BI for executive dashboards
- Creating KPI scorecards for automation impact
- Presenting results to stakeholders with data storytelling
- Linking automation success to business outcomes
Module 16: Advanced Workflow Automation Scenarios - Automating expense reimbursement workflows
- Digitalising asset request and tracking systems
- Streamlining employee onboarding and offboarding
- Managing vendor and contractor onboarding
- Automating health and safety incident reporting
- Designing project initiation and approval workflows
- Building IT service request portals
- Creating customer feedback collection systems
- Implementing risk assessment and mitigation tracking
- Digitising field inspection and audit checklists
Module 17: Compliance and Audit-Ready Design - Designing workflows that meet SOX requirements
- Implementing dual control and segregation of duties
- Adding digital signatures and attestation fields
- Enforcing mandatory field completion
- Maintaining immutable audit logs
- Generating timestamped PDF reports for archiving
- Configuring retention policies for data lifecycle
- Using Microsoft Purview for data governance
- Aligning with ISO 27001 and NIST frameworks
- Preparing documentation for external audits
Module 18: Maintenance, Support, and Continuous Improvement - Establishing a support model for end users
- Creating a knowledge base for common issues
- Scheduling routine app reviews and updates
- Monitoring for deprecated connectors or features
- Updating apps after Microsoft platform changes
- Gathering enhancement requests from stakeholders
- Prioritising feature development with backlog management
- Planning for major version upgrades
- Documenting technical debt and mitigation plans
- Transitioning ownership to IT or COE teams
Module 19: Building Your Automation Practice - Positioning yourself as an internal automation champion
- Creating a backlog of automation opportunities
- Presenting automation results to executives
- Securing budget for expansion projects
- Building a citizen developer network
- Collaborating with IT and centre of excellence
- Developing reusable templates for faster delivery
- Establishing peer review and quality assurance
- Measuring the cumulative impact of automation
- Preparing for Microsoft certification exams
Module 20: Certification, Portfolio, and Career Advancement - Completing the final automation project
- Submitting for review and certification validation
- Earning your Certificate of Completion issued by The Art of Service
- Adding the credential to LinkedIn and résumé
- Creating a professional portfolio of your work
- Sharing project summaries with speaking and writing
- Negotiating higher responsibility or promotions
- Transitioning into consulting or freelance roles
- Joining the global alumni network
- Accessing advanced resources and community forums
- Developing role-specific user guides
- Creating quick-reference job aids
- Delivering interactive walkthroughs within the app
- Identifying and empowering super users
- Running virtual onboarding sessions
- Measuring user confidence through feedback scores
- Addressing resistance with stakeholder mapping
- Embedding new workflows into standard operating procedures
- Tracking login frequency and task completion rates
- Establishing a continuous improvement feedback channel
Module 12: Performance Optimisation and Scalability - Analysing app performance with Monitor tool
- Identifying and eliminating slow-loading components
- Optimising gallery templates for fast rendering
- Reducing unnecessary data loading with filtering
- Implementing incremental loading for large datasets
- Using caching strategies for reference data
- Minimising network calls with batch operations
- Scaling apps for 1000+ concurrent users
- Monitoring API call limits and thresholds
- Planning for future growth with modular design
Module 13: Advanced Integrations Across the Microsoft Ecosystem - Embedding Power Apps in SharePoint pages
- Integrating with Teams for chat-based workflows
- Connecting to Outlook for calendar and email automation
- Populating Word templates with app data
- Updating Excel workbooks stored in OneDrive or SharePoint
- Using Power BI to visualise app data in dashboards
- Triggering Azure Logic Apps for advanced orchestration
- Synchronising with Dynamics 365 Customer Engagement
- Accessing Microsoft Graph for user and group data
- Building audit reports with compliance data
Module 14: Custom Components and Reusable Patterns - Creating component libraries for consistent design
- Building input components with validation logic
- Designing reusable notification banners
- Developing standardised header and footer components
- Publishing components across environments
- Consuming components in multiple apps
- Versioning components for backward compatibility
- Integrating Fluent UI controls for professional look and feel
- Using icons, animations, and micro-interactions
- Standardising colour schemes and typography
Module 15: Enterprise Reporting and Analytics - Tracking user behaviour within apps
- Logging key events: submissions, edits, approvals
- Storing analytics data in Dataverse
- Generating usage reports by department and role
- Identifying underutilised features for redesign
- Measuring time saved per workflow execution
- Exporting data to Power BI for executive dashboards
- Creating KPI scorecards for automation impact
- Presenting results to stakeholders with data storytelling
- Linking automation success to business outcomes
Module 16: Advanced Workflow Automation Scenarios - Automating expense reimbursement workflows
- Digitalising asset request and tracking systems
- Streamlining employee onboarding and offboarding
- Managing vendor and contractor onboarding
- Automating health and safety incident reporting
- Designing project initiation and approval workflows
- Building IT service request portals
- Creating customer feedback collection systems
- Implementing risk assessment and mitigation tracking
- Digitising field inspection and audit checklists
Module 17: Compliance and Audit-Ready Design - Designing workflows that meet SOX requirements
- Implementing dual control and segregation of duties
- Adding digital signatures and attestation fields
- Enforcing mandatory field completion
- Maintaining immutable audit logs
- Generating timestamped PDF reports for archiving
- Configuring retention policies for data lifecycle
- Using Microsoft Purview for data governance
- Aligning with ISO 27001 and NIST frameworks
- Preparing documentation for external audits
Module 18: Maintenance, Support, and Continuous Improvement - Establishing a support model for end users
- Creating a knowledge base for common issues
- Scheduling routine app reviews and updates
- Monitoring for deprecated connectors or features
- Updating apps after Microsoft platform changes
- Gathering enhancement requests from stakeholders
- Prioritising feature development with backlog management
- Planning for major version upgrades
- Documenting technical debt and mitigation plans
- Transitioning ownership to IT or COE teams
Module 19: Building Your Automation Practice - Positioning yourself as an internal automation champion
- Creating a backlog of automation opportunities
- Presenting automation results to executives
- Securing budget for expansion projects
- Building a citizen developer network
- Collaborating with IT and centre of excellence
- Developing reusable templates for faster delivery
- Establishing peer review and quality assurance
- Measuring the cumulative impact of automation
- Preparing for Microsoft certification exams
Module 20: Certification, Portfolio, and Career Advancement - Completing the final automation project
- Submitting for review and certification validation
- Earning your Certificate of Completion issued by The Art of Service
- Adding the credential to LinkedIn and résumé
- Creating a professional portfolio of your work
- Sharing project summaries with speaking and writing
- Negotiating higher responsibility or promotions
- Transitioning into consulting or freelance roles
- Joining the global alumni network
- Accessing advanced resources and community forums
- Embedding Power Apps in SharePoint pages
- Integrating with Teams for chat-based workflows
- Connecting to Outlook for calendar and email automation
- Populating Word templates with app data
- Updating Excel workbooks stored in OneDrive or SharePoint
- Using Power BI to visualise app data in dashboards
- Triggering Azure Logic Apps for advanced orchestration
- Synchronising with Dynamics 365 Customer Engagement
- Accessing Microsoft Graph for user and group data
- Building audit reports with compliance data
Module 14: Custom Components and Reusable Patterns - Creating component libraries for consistent design
- Building input components with validation logic
- Designing reusable notification banners
- Developing standardised header and footer components
- Publishing components across environments
- Consuming components in multiple apps
- Versioning components for backward compatibility
- Integrating Fluent UI controls for professional look and feel
- Using icons, animations, and micro-interactions
- Standardising colour schemes and typography
Module 15: Enterprise Reporting and Analytics - Tracking user behaviour within apps
- Logging key events: submissions, edits, approvals
- Storing analytics data in Dataverse
- Generating usage reports by department and role
- Identifying underutilised features for redesign
- Measuring time saved per workflow execution
- Exporting data to Power BI for executive dashboards
- Creating KPI scorecards for automation impact
- Presenting results to stakeholders with data storytelling
- Linking automation success to business outcomes
Module 16: Advanced Workflow Automation Scenarios - Automating expense reimbursement workflows
- Digitalising asset request and tracking systems
- Streamlining employee onboarding and offboarding
- Managing vendor and contractor onboarding
- Automating health and safety incident reporting
- Designing project initiation and approval workflows
- Building IT service request portals
- Creating customer feedback collection systems
- Implementing risk assessment and mitigation tracking
- Digitising field inspection and audit checklists
Module 17: Compliance and Audit-Ready Design - Designing workflows that meet SOX requirements
- Implementing dual control and segregation of duties
- Adding digital signatures and attestation fields
- Enforcing mandatory field completion
- Maintaining immutable audit logs
- Generating timestamped PDF reports for archiving
- Configuring retention policies for data lifecycle
- Using Microsoft Purview for data governance
- Aligning with ISO 27001 and NIST frameworks
- Preparing documentation for external audits
Module 18: Maintenance, Support, and Continuous Improvement - Establishing a support model for end users
- Creating a knowledge base for common issues
- Scheduling routine app reviews and updates
- Monitoring for deprecated connectors or features
- Updating apps after Microsoft platform changes
- Gathering enhancement requests from stakeholders
- Prioritising feature development with backlog management
- Planning for major version upgrades
- Documenting technical debt and mitigation plans
- Transitioning ownership to IT or COE teams
Module 19: Building Your Automation Practice - Positioning yourself as an internal automation champion
- Creating a backlog of automation opportunities
- Presenting automation results to executives
- Securing budget for expansion projects
- Building a citizen developer network
- Collaborating with IT and centre of excellence
- Developing reusable templates for faster delivery
- Establishing peer review and quality assurance
- Measuring the cumulative impact of automation
- Preparing for Microsoft certification exams
Module 20: Certification, Portfolio, and Career Advancement - Completing the final automation project
- Submitting for review and certification validation
- Earning your Certificate of Completion issued by The Art of Service
- Adding the credential to LinkedIn and résumé
- Creating a professional portfolio of your work
- Sharing project summaries with speaking and writing
- Negotiating higher responsibility or promotions
- Transitioning into consulting or freelance roles
- Joining the global alumni network
- Accessing advanced resources and community forums
- Tracking user behaviour within apps
- Logging key events: submissions, edits, approvals
- Storing analytics data in Dataverse
- Generating usage reports by department and role
- Identifying underutilised features for redesign
- Measuring time saved per workflow execution
- Exporting data to Power BI for executive dashboards
- Creating KPI scorecards for automation impact
- Presenting results to stakeholders with data storytelling
- Linking automation success to business outcomes
Module 16: Advanced Workflow Automation Scenarios - Automating expense reimbursement workflows
- Digitalising asset request and tracking systems
- Streamlining employee onboarding and offboarding
- Managing vendor and contractor onboarding
- Automating health and safety incident reporting
- Designing project initiation and approval workflows
- Building IT service request portals
- Creating customer feedback collection systems
- Implementing risk assessment and mitigation tracking
- Digitising field inspection and audit checklists
Module 17: Compliance and Audit-Ready Design - Designing workflows that meet SOX requirements
- Implementing dual control and segregation of duties
- Adding digital signatures and attestation fields
- Enforcing mandatory field completion
- Maintaining immutable audit logs
- Generating timestamped PDF reports for archiving
- Configuring retention policies for data lifecycle
- Using Microsoft Purview for data governance
- Aligning with ISO 27001 and NIST frameworks
- Preparing documentation for external audits
Module 18: Maintenance, Support, and Continuous Improvement - Establishing a support model for end users
- Creating a knowledge base for common issues
- Scheduling routine app reviews and updates
- Monitoring for deprecated connectors or features
- Updating apps after Microsoft platform changes
- Gathering enhancement requests from stakeholders
- Prioritising feature development with backlog management
- Planning for major version upgrades
- Documenting technical debt and mitigation plans
- Transitioning ownership to IT or COE teams
Module 19: Building Your Automation Practice - Positioning yourself as an internal automation champion
- Creating a backlog of automation opportunities
- Presenting automation results to executives
- Securing budget for expansion projects
- Building a citizen developer network
- Collaborating with IT and centre of excellence
- Developing reusable templates for faster delivery
- Establishing peer review and quality assurance
- Measuring the cumulative impact of automation
- Preparing for Microsoft certification exams
Module 20: Certification, Portfolio, and Career Advancement - Completing the final automation project
- Submitting for review and certification validation
- Earning your Certificate of Completion issued by The Art of Service
- Adding the credential to LinkedIn and résumé
- Creating a professional portfolio of your work
- Sharing project summaries with speaking and writing
- Negotiating higher responsibility or promotions
- Transitioning into consulting or freelance roles
- Joining the global alumni network
- Accessing advanced resources and community forums
- Designing workflows that meet SOX requirements
- Implementing dual control and segregation of duties
- Adding digital signatures and attestation fields
- Enforcing mandatory field completion
- Maintaining immutable audit logs
- Generating timestamped PDF reports for archiving
- Configuring retention policies for data lifecycle
- Using Microsoft Purview for data governance
- Aligning with ISO 27001 and NIST frameworks
- Preparing documentation for external audits
Module 18: Maintenance, Support, and Continuous Improvement - Establishing a support model for end users
- Creating a knowledge base for common issues
- Scheduling routine app reviews and updates
- Monitoring for deprecated connectors or features
- Updating apps after Microsoft platform changes
- Gathering enhancement requests from stakeholders
- Prioritising feature development with backlog management
- Planning for major version upgrades
- Documenting technical debt and mitigation plans
- Transitioning ownership to IT or COE teams
Module 19: Building Your Automation Practice - Positioning yourself as an internal automation champion
- Creating a backlog of automation opportunities
- Presenting automation results to executives
- Securing budget for expansion projects
- Building a citizen developer network
- Collaborating with IT and centre of excellence
- Developing reusable templates for faster delivery
- Establishing peer review and quality assurance
- Measuring the cumulative impact of automation
- Preparing for Microsoft certification exams
Module 20: Certification, Portfolio, and Career Advancement - Completing the final automation project
- Submitting for review and certification validation
- Earning your Certificate of Completion issued by The Art of Service
- Adding the credential to LinkedIn and résumé
- Creating a professional portfolio of your work
- Sharing project summaries with speaking and writing
- Negotiating higher responsibility or promotions
- Transitioning into consulting or freelance roles
- Joining the global alumni network
- Accessing advanced resources and community forums
- Positioning yourself as an internal automation champion
- Creating a backlog of automation opportunities
- Presenting automation results to executives
- Securing budget for expansion projects
- Building a citizen developer network
- Collaborating with IT and centre of excellence
- Developing reusable templates for faster delivery
- Establishing peer review and quality assurance
- Measuring the cumulative impact of automation
- Preparing for Microsoft certification exams