COURSE FORMAT & DELIVERY DETAILS Self-Paced, On-Demand Access with Lifetime Value and Zero Risk
This course is designed for professionals who demand flexibility, certainty, and measurable results. From the moment you enroll, you gain structured, step-by-step access to a comprehensive learning system that adapts to your schedule, not the other way around. Immediate Online Access, No Deadlines, No Pressure
The entire course is self-paced and available on-demand. There are no fixed start dates, no weekly release schedules, and no time commitments. You progress at your own speed, with full control over when and how you learn. Most learners complete the program in 6 to 8 weeks while dedicating just 4 to 5 hours per week, but you can finish faster or take longer based on your availability. Lifetime Access, Always Up to Date
Once enrolled, you receive lifetime access to all course materials. This includes every update, enhancement, and new feature integration released in the future-free of charge. As Power Apps and Power Automate evolve with AI advancements, your knowledge stays current without paying for renewals or upgrades. Available Anytime, Anywhere, on Any Device
Access your course 24/7 from any device with an internet connection. Whether you're on your desktop at work, reviewing materials on your tablet during a commute, or using your mobile device at home, the platform is fully responsive and mobile-friendly. Your progress syncs seamlessly across all devices, ensuring a frictionless experience. Structured Progress Tracking and Gamified Learning
The course includes integrated progress tracking, milestone checkpoints, and goal-based completion markers. Stay motivated with a personalized learning path that highlights achievements, reinforces retention, and gives you confidence in your growing expertise. This is not passive reading-it’s active mastery with measurable progression. Direct Instructor Guidance and Ongoing Support
You are not on your own. Throughout the course, you receive clear, expert-level guidance embedded within each module. Step-by-step walkthroughs, decision trees, and contextual tips ensure you never feel lost. Plus, structured Q&A pathways allow you to get answers to specific questions through dedicated support channels, ensuring clarity at every stage. Industry-Recognised Certificate of Completion
Upon finishing the course, you earn a Certificate of Completion issued by The Art of Service. This credential is trusted by professionals in over 140 countries and recognized by employers as a mark of practical, real-world capability in digital automation. The certificate includes a unique verification ID, enhancing credibility on LinkedIn, resumes, and performance reviews. Simple, Transparent Pricing-No Hidden Fees
The price you see is the price you pay. There are no subscription traps, no recurring charges, and no surprise costs. You pay once and get full, unrestricted access to everything. No upsells. No fine print. Just a straightforward investment in your future. Secure Payment Processing with Trusted Providers
We accept Visa, Mastercard, and PayPal. All transactions are processed through encrypted, PCI-compliant systems to ensure your financial data remains secure. Your purchase is protected from start to finish. 100% Money-Back Guarantee-Satisfied or Refunded
We eliminate all risk with a strong satisfaction promise. If you find the course does not deliver the clarity, skills, and confidence you expected, you’re eligible for a full refund. This is not a short trial period-your access remains active while you evaluate the results, so you can make a confident decision. What to Expect After Enrollment
After signing up, you will receive an enrollment confirmation email. Once your access is fully provisioned, a separate email will deliver your log-in details and instructions for entering the learning environment. This process ensures system stability and optimal readiness for your learning journey. Will This Work for Me?
Yes-regardless of your current skill level or job function. This course has been field-tested across industries and roles, from operations managers building internal tools to IT consultants designing client automations. The learning path is built on real-world tasks, not theory, so you apply each concept immediately. For example: - A marketing coordinator used Module 5 to automate campaign reporting, reducing manual hours by 70%
- An HR analyst built a leave request app in Power Apps and connected it to automated approval flows, eliminating paper forms
- A supply chain specialist automated inventory alerts using AI-driven condition checks in Power Automate
These outcomes were achieved by professionals who started with no prior low-code experience. This Works Even If…
This works even if you’ve never coded before, if you’re short on time, or if previous training left you confused. The content is deconstructed into bite-sized, actionable steps with built-in reinforcement. Every technical concept is explained through real business use cases, not abstract examples. You don’t just learn-you implement. Zero-Risk Career Advancement
By combining lifetime access, practical projects, expert support, and a globally recognized certificate, this course reverses the traditional risk of upskilling. You gain a proven pathway to automate repetitive tasks, elevate your impact, and stand out in competitive job markets-all with complete peace of mind.
EXTENSIVE & DETAILED COURSE CURRICULUM
Module 1: Foundations of AI-Powered Automation - Understanding the future of work and automation trends
- The role of Power Apps and Power Automate in digital transformation
- How AI enhances decision-making in low-code workflows
- Key benefits of automation for productivity and accuracy
- Differentiating between process automation and task automation
- Identifying repetitive tasks suitable for automation
- The business impact of reducing manual data entry errors
- Overview of the Microsoft Power Platform ecosystem
- Integration between Power Apps, Power Automate, Power BI, and AI Builder
- How automation creates capacity for higher-value work
- Real-world case studies of cost and time savings
- Common misconceptions about low-code and AI
- Security and governance considerations in automation
- Setting personal learning goals for course outcomes
- Accessing and navigating the learning environment
Module 2: Core Concepts and Platform Setup - Creating a Power Platform trial environment
- Understanding environments and solution layers
- Navigating the Power Apps and Power Automate dashboards
- Exploring default templates and starter solutions
- Configuring user permissions and roles
- Understanding Dataverse and its role in app storage
- Connecting to existing data sources and cloud services
- Overview of connectors and authentication methods
- Differences between cloud flows and desktop flows
- Introduction to AI Builder and its use cases
- Setting up email, SharePoint, and Excel integrations
- Best practices for organizing apps and flows
- Using solutions to package and deploy automation
- Enabling logging and monitoring features
- Testing access and connection integrity
Module 3: Design Principles for User-Centric Applications - UX fundamentals for business app designers
- Designing intuitive navigation and screen flows
- Choosing the right control types for input fields
- Using themes, colors, and fonts for consistency
- Optimizing app layout for desktop and mobile
- Incorporating accessibility standards (WCAG)
- Building responsive screen designs with containers
- Using conditional visibility to simplify interfaces
- Creating dynamic forms with branching logic
- Incorporating buttons, galleries, and forms effectively
- Validating user input in real-time
- Using labels and tooltips for clarity
- Designing error states and success notifications
- Prototyping app ideas before development
- Evaluating user feedback during testing
Module 4: Building Canvas Apps from Scratch - Starting a new canvas app project
- Connecting to a SharePoint list as a data source
- Designing a form for data entry and submission
- Using the formula bar to control behavior
- Understanding context variables and global variables
- Creating edit, view, and new forms
- Using galleries to display lists of records
- Filtering and searching data dynamically
- Implementing sorting and pagination
- Adding attachments and image uploads
- Setting up form validation with error messages
- Navigating between screens using buttons
- Using navigation history and back buttons
- Saving draft entries with temporary storage
- Publishing and sharing your first canvas app
Module 5: Automating Workflows with Power Automate - Creating your first automated cloud flow
- Choosing triggers based on real-time events
- Using the SharePoint item creation trigger
- Adding actions to send email notifications
- Formatting dynamic content in message bodies
- Using conditionals to route workflows
- Managing approvals with built-in approval actions
- Handling approval responses and escalations
- Using parallel branches for efficiency
- Looping through multiple items with apply-to-each
- Storing data in Excel Online or Dataverse
- Updating fields after workflow execution
- Debugging common flow failures
- Testing flows with sample payloads
- Using flow run history to monitor performance
Module 6: Working with Data Sources and Connectors - Connecting to Excel stored in OneDrive or SharePoint
- Reading and writing data from cloud spreadsheets
- Integrating with SQL Server databases
- Using the Outlook connector for email automation
- Accessing Microsoft Teams for messaging workflows
- Connecting to Google Sheets and Gmail
- Using the HTTP connector for custom APIs
- Mapping JSON data in API responses
- Authenticating with OAuth and API keys
- Handling rate limits and throttling
- Using on-premises data gateways
- Securing credentials with connection references
- Testing connector reliability and performance
- Building reusable connection templates
- Managing connection health and status
Module 7: Deep Dive into Logic and Expressions - Mastering the Power Fx formula language
- Using If, Switch, and nested conditionals
- Combining And and Or logic operators
- Working with dates and times using DateAdd and DateDiff
- Formatting dates for user display
- Using Concat, Left, Right, and Mid for text manipulation
- Converting data types with Value and Text functions
- Implementing error handling with IsError and Coalesce
- Using ForAll to apply operations across collections
- Creating collections with Collect and ClearCollect
- Filtering and searching collections with LookUp
- Sorting data using Sort and SortByColumns
- Generating unique IDs with GUID and Rand functions
- Building dynamic strings with concatenation
- Using Set and UpdateContext for state management
Module 8: Advanced App Functionalities - Implementing offline capabilities in canvas apps
- Using collections to store local data
- Syncing offline changes when back online
- Building custom forms with input validation
- Creating multi-step wizards for complex tasks
- Using timers for automated actions
- Integrating camera and barcode scanning
- Adding signature capture and file uploads
- Enabling GPS location tracking
- Using sliders, toggles, and rating controls
- Implementing search-as-you-type features
- Building dropdowns with dynamic items
- Using lookup functions across data sources
- Creating dependent dropdowns (cascading selectors)
- Optimizing app performance with delegation
Module 9: Robotic Process Automation (RPA) with Desktop Flows - Understanding the difference between cloud and desktop flows
- Installing and configuring Power Automate Desktop
- Recording user actions in legacy applications
- Editing recorded steps with precise logic
- Extracting data from PDFs and unstructured documents
- Automating data entry into SAP, Oracle, or browser-based systems
- Using image and text recognition for UI interaction
- Handling pop-ups and system alerts
- Scheduling desktop flows with triggers
- Running flows in attended and unattended modes
- Handling errors and retries in desktop automation
- Integrating desktop flows with cloud flows
- Using variables and loops in desktop automation
- Exporting and importing desktop flow packages
- Securing sensitive data in desktop workflows
Module 10: AI Integration with AI Builder - Understanding AI Builder capabilities and licensing
- Creating a custom AI model for form processing
- Training a document processing model with sample files
- Extracting key-value pairs from invoices and receipts
- Using the prebuilt text recognition model
- Building an object detection model for image analysis
- Classifying emails using category prediction
- Forecasting sales with prediction models
- Integrating AI Builder into Power Automate flows
- Using AI-detected fields in approval workflows
- Handling low-confidence AI results with fallback logic
- Re-training models with new data
- Monitoring AI model performance and accuracy
- Exporting AI insights to apps and dashboards
- Ensuring ethical use of AI in automation
Module 11: Building Model-Driven Apps - Understanding the difference between canvas and model-driven apps
- Creating a new solution for app development
- Designing tables in Dataverse to store data
- Defining fields, data types, and relationships
- Creating business rules and column formatting
- Building forms with tabs and sections
- Designing views to display records
- Creating dashboards with charts and lists
- Using business process flows to guide users
- Setting up security roles and field-level security
- Adding workflows using classic workflows
- Using calculated and rollup fields
- Implementing duplicate detection rules
- Importing data from Excel into Dataverse
- Publishing and deploying model-driven apps
Module 12: Process Automation for Complex Workflows - Building multi-stage approval processes
- Creating dynamic approval hierarchies
- Using start and wait conditions in flows
- Implementing timeouts and reminders
- Escalating unresolved approvals automatically
- Triggering flows from button clicks in apps
- Passing data from app to flow using inputs
- Using scope and termination controls
- Handling parallel approvals and voting
- Creating custom connectors for proprietary systems
- Using the run-only user for shared flows
- Triggering flows from Power BI reports
- Automating file processing from email attachments
- Scheduling recurring daily or weekly flows
- Monitoring flow health with admin dashboards
Module 13: Collaboration and Team Development - Using solutions for team-based development
- Exporting and importing unmanaged solutions
- Working with version control best practices
- Documenting apps and flows for handover
- Adding comments and descriptions to flows
- Using solution layers to manage customizations
- Co-developing with multiple team members
- Setting up dev, test, and prod environments
- Using the Power Platform Center of Excellence (CoE)
- Conducting peer reviews of automation logic
- Sharing templates across departments
- Creating reusable components and libraries
- Standardizing naming conventions for clarity
- Onboarding new team members with training kits
- Running automation governance meetings
Module 14: Optimization, Testing, and Debugging - Using the Power Apps monitor tool to trace performance
- Identifying delegation warnings and fixes
- Reducing load times with optimized queries
- Testing apps with real user personas
- Using early feedback loops to refine design
- Conducting usability testing sessions
- Debugging flows with input and output inspection
- Using error handling with configure run after
- Adding logging steps for audit trails
- Simulating edge cases and failure paths
- Improving error messages for end users
- Optimizing for low bandwidth and mobile use
- Validating security configurations
- Checking compliance with data policies
- Finalizing documentation before deployment
Module 15: Deployment and Change Management - Planning a rollout strategy for new apps
- Creating user guides and quick reference sheets
- Running training sessions for end users
- Gathering feedback after initial deployment
- Using phased rollouts to minimize risk
- Setting up support channels for issue reporting
- Tracking user adoption with Power BI
- Using feedback to prioritize updates
- Applying patches and incremental updates
- Managing updates across environments
- Handling user resistance to new tools
- Communicating benefits of automation clearly
- Measuring time saved and error reduction
- Reporting ROI to stakeholders
- Scaling successful automations enterprise-wide
Module 16: Integration with Power BI and Reporting - Connecting Power Apps to Power BI embedded reports
- Passing filters from app to report dynamically
- Displaying KPIs within app interfaces
- Creating automated dashboards from flow data
- Using Power Automate to refresh datasets
- Scheduling report distribution via email
- Building executive summaries with automation metrics
- Tracking approval completion rates
- Visualizing workflow bottlenecks
- Exporting process data for audit purposes
- Integrating with Microsoft 365 analytics
- Using log data to identify improvement areas
- Building real-time monitoring consoles
- Sharing reports with stakeholders securely
- Automating report generation from form submissions
Module 17: Enterprise Scalability and Governance - Designing automations for multi-department use
- Implementing naming and tagging standards
- Creating a central automation repository
- Using environments to isolate solutions
- Managing licenses and capacity planning
- Setting up admin roles and oversight
- Using Power Platform admin centers
- Monitoring API usage and connector limits
- Enforcing data loss prevention (DLP) policies
- Auditing user activity and flow executions
- Creating backup and restore procedures
- Documenting architecture and dependencies
- Conducting security reviews before go-live
- Establishing a Centre of Excellence (CoE)
- Scaling automations with reusable components
Module 18: Real-World Automation Projects - Building an employee onboarding application
- Creating a request and approval system for IT
- Designing a facility maintenance ticketing app
- Automating customer feedback collection
- Developing a sales opportunity tracker
- Creating a project task management system
- Building a digital inspection form with photo capture
- Automating invoice processing from email
- Designing a shift scheduling tool
- Creating a travel expense submission app
- Integrating with Outlook calendars for scheduling
- Building a health and safety incident reporter
- Automating employee offboarding workflows
- Developing a vendor onboarding portal
- Creating a CRM mini-app for lead tracking
Module 19: Career Advancement and Certification - Preparing for the Certificate of Completion assessment
- Reviewing key concepts and practical applications
- Completing a capstone automation project
- Documenting your project for submission
- Understanding evaluation criteria and scoring
- Receiving verified certification from The Art of Service
- Adding the credential to LinkedIn and resumes
- Using the certificate in performance reviews
- Sharing your achievement with your network
- Benchmarking your skills against industry standards
- Identifying new job roles enabled by automation skills
- Transitioning from user to automation leader
- Building a personal portfolio of automations
- Networking with other certified professionals
- Planning your next learning pathway
Module 1: Foundations of AI-Powered Automation - Understanding the future of work and automation trends
- The role of Power Apps and Power Automate in digital transformation
- How AI enhances decision-making in low-code workflows
- Key benefits of automation for productivity and accuracy
- Differentiating between process automation and task automation
- Identifying repetitive tasks suitable for automation
- The business impact of reducing manual data entry errors
- Overview of the Microsoft Power Platform ecosystem
- Integration between Power Apps, Power Automate, Power BI, and AI Builder
- How automation creates capacity for higher-value work
- Real-world case studies of cost and time savings
- Common misconceptions about low-code and AI
- Security and governance considerations in automation
- Setting personal learning goals for course outcomes
- Accessing and navigating the learning environment
Module 2: Core Concepts and Platform Setup - Creating a Power Platform trial environment
- Understanding environments and solution layers
- Navigating the Power Apps and Power Automate dashboards
- Exploring default templates and starter solutions
- Configuring user permissions and roles
- Understanding Dataverse and its role in app storage
- Connecting to existing data sources and cloud services
- Overview of connectors and authentication methods
- Differences between cloud flows and desktop flows
- Introduction to AI Builder and its use cases
- Setting up email, SharePoint, and Excel integrations
- Best practices for organizing apps and flows
- Using solutions to package and deploy automation
- Enabling logging and monitoring features
- Testing access and connection integrity
Module 3: Design Principles for User-Centric Applications - UX fundamentals for business app designers
- Designing intuitive navigation and screen flows
- Choosing the right control types for input fields
- Using themes, colors, and fonts for consistency
- Optimizing app layout for desktop and mobile
- Incorporating accessibility standards (WCAG)
- Building responsive screen designs with containers
- Using conditional visibility to simplify interfaces
- Creating dynamic forms with branching logic
- Incorporating buttons, galleries, and forms effectively
- Validating user input in real-time
- Using labels and tooltips for clarity
- Designing error states and success notifications
- Prototyping app ideas before development
- Evaluating user feedback during testing
Module 4: Building Canvas Apps from Scratch - Starting a new canvas app project
- Connecting to a SharePoint list as a data source
- Designing a form for data entry and submission
- Using the formula bar to control behavior
- Understanding context variables and global variables
- Creating edit, view, and new forms
- Using galleries to display lists of records
- Filtering and searching data dynamically
- Implementing sorting and pagination
- Adding attachments and image uploads
- Setting up form validation with error messages
- Navigating between screens using buttons
- Using navigation history and back buttons
- Saving draft entries with temporary storage
- Publishing and sharing your first canvas app
Module 5: Automating Workflows with Power Automate - Creating your first automated cloud flow
- Choosing triggers based on real-time events
- Using the SharePoint item creation trigger
- Adding actions to send email notifications
- Formatting dynamic content in message bodies
- Using conditionals to route workflows
- Managing approvals with built-in approval actions
- Handling approval responses and escalations
- Using parallel branches for efficiency
- Looping through multiple items with apply-to-each
- Storing data in Excel Online or Dataverse
- Updating fields after workflow execution
- Debugging common flow failures
- Testing flows with sample payloads
- Using flow run history to monitor performance
Module 6: Working with Data Sources and Connectors - Connecting to Excel stored in OneDrive or SharePoint
- Reading and writing data from cloud spreadsheets
- Integrating with SQL Server databases
- Using the Outlook connector for email automation
- Accessing Microsoft Teams for messaging workflows
- Connecting to Google Sheets and Gmail
- Using the HTTP connector for custom APIs
- Mapping JSON data in API responses
- Authenticating with OAuth and API keys
- Handling rate limits and throttling
- Using on-premises data gateways
- Securing credentials with connection references
- Testing connector reliability and performance
- Building reusable connection templates
- Managing connection health and status
Module 7: Deep Dive into Logic and Expressions - Mastering the Power Fx formula language
- Using If, Switch, and nested conditionals
- Combining And and Or logic operators
- Working with dates and times using DateAdd and DateDiff
- Formatting dates for user display
- Using Concat, Left, Right, and Mid for text manipulation
- Converting data types with Value and Text functions
- Implementing error handling with IsError and Coalesce
- Using ForAll to apply operations across collections
- Creating collections with Collect and ClearCollect
- Filtering and searching collections with LookUp
- Sorting data using Sort and SortByColumns
- Generating unique IDs with GUID and Rand functions
- Building dynamic strings with concatenation
- Using Set and UpdateContext for state management
Module 8: Advanced App Functionalities - Implementing offline capabilities in canvas apps
- Using collections to store local data
- Syncing offline changes when back online
- Building custom forms with input validation
- Creating multi-step wizards for complex tasks
- Using timers for automated actions
- Integrating camera and barcode scanning
- Adding signature capture and file uploads
- Enabling GPS location tracking
- Using sliders, toggles, and rating controls
- Implementing search-as-you-type features
- Building dropdowns with dynamic items
- Using lookup functions across data sources
- Creating dependent dropdowns (cascading selectors)
- Optimizing app performance with delegation
Module 9: Robotic Process Automation (RPA) with Desktop Flows - Understanding the difference between cloud and desktop flows
- Installing and configuring Power Automate Desktop
- Recording user actions in legacy applications
- Editing recorded steps with precise logic
- Extracting data from PDFs and unstructured documents
- Automating data entry into SAP, Oracle, or browser-based systems
- Using image and text recognition for UI interaction
- Handling pop-ups and system alerts
- Scheduling desktop flows with triggers
- Running flows in attended and unattended modes
- Handling errors and retries in desktop automation
- Integrating desktop flows with cloud flows
- Using variables and loops in desktop automation
- Exporting and importing desktop flow packages
- Securing sensitive data in desktop workflows
Module 10: AI Integration with AI Builder - Understanding AI Builder capabilities and licensing
- Creating a custom AI model for form processing
- Training a document processing model with sample files
- Extracting key-value pairs from invoices and receipts
- Using the prebuilt text recognition model
- Building an object detection model for image analysis
- Classifying emails using category prediction
- Forecasting sales with prediction models
- Integrating AI Builder into Power Automate flows
- Using AI-detected fields in approval workflows
- Handling low-confidence AI results with fallback logic
- Re-training models with new data
- Monitoring AI model performance and accuracy
- Exporting AI insights to apps and dashboards
- Ensuring ethical use of AI in automation
Module 11: Building Model-Driven Apps - Understanding the difference between canvas and model-driven apps
- Creating a new solution for app development
- Designing tables in Dataverse to store data
- Defining fields, data types, and relationships
- Creating business rules and column formatting
- Building forms with tabs and sections
- Designing views to display records
- Creating dashboards with charts and lists
- Using business process flows to guide users
- Setting up security roles and field-level security
- Adding workflows using classic workflows
- Using calculated and rollup fields
- Implementing duplicate detection rules
- Importing data from Excel into Dataverse
- Publishing and deploying model-driven apps
Module 12: Process Automation for Complex Workflows - Building multi-stage approval processes
- Creating dynamic approval hierarchies
- Using start and wait conditions in flows
- Implementing timeouts and reminders
- Escalating unresolved approvals automatically
- Triggering flows from button clicks in apps
- Passing data from app to flow using inputs
- Using scope and termination controls
- Handling parallel approvals and voting
- Creating custom connectors for proprietary systems
- Using the run-only user for shared flows
- Triggering flows from Power BI reports
- Automating file processing from email attachments
- Scheduling recurring daily or weekly flows
- Monitoring flow health with admin dashboards
Module 13: Collaboration and Team Development - Using solutions for team-based development
- Exporting and importing unmanaged solutions
- Working with version control best practices
- Documenting apps and flows for handover
- Adding comments and descriptions to flows
- Using solution layers to manage customizations
- Co-developing with multiple team members
- Setting up dev, test, and prod environments
- Using the Power Platform Center of Excellence (CoE)
- Conducting peer reviews of automation logic
- Sharing templates across departments
- Creating reusable components and libraries
- Standardizing naming conventions for clarity
- Onboarding new team members with training kits
- Running automation governance meetings
Module 14: Optimization, Testing, and Debugging - Using the Power Apps monitor tool to trace performance
- Identifying delegation warnings and fixes
- Reducing load times with optimized queries
- Testing apps with real user personas
- Using early feedback loops to refine design
- Conducting usability testing sessions
- Debugging flows with input and output inspection
- Using error handling with configure run after
- Adding logging steps for audit trails
- Simulating edge cases and failure paths
- Improving error messages for end users
- Optimizing for low bandwidth and mobile use
- Validating security configurations
- Checking compliance with data policies
- Finalizing documentation before deployment
Module 15: Deployment and Change Management - Planning a rollout strategy for new apps
- Creating user guides and quick reference sheets
- Running training sessions for end users
- Gathering feedback after initial deployment
- Using phased rollouts to minimize risk
- Setting up support channels for issue reporting
- Tracking user adoption with Power BI
- Using feedback to prioritize updates
- Applying patches and incremental updates
- Managing updates across environments
- Handling user resistance to new tools
- Communicating benefits of automation clearly
- Measuring time saved and error reduction
- Reporting ROI to stakeholders
- Scaling successful automations enterprise-wide
Module 16: Integration with Power BI and Reporting - Connecting Power Apps to Power BI embedded reports
- Passing filters from app to report dynamically
- Displaying KPIs within app interfaces
- Creating automated dashboards from flow data
- Using Power Automate to refresh datasets
- Scheduling report distribution via email
- Building executive summaries with automation metrics
- Tracking approval completion rates
- Visualizing workflow bottlenecks
- Exporting process data for audit purposes
- Integrating with Microsoft 365 analytics
- Using log data to identify improvement areas
- Building real-time monitoring consoles
- Sharing reports with stakeholders securely
- Automating report generation from form submissions
Module 17: Enterprise Scalability and Governance - Designing automations for multi-department use
- Implementing naming and tagging standards
- Creating a central automation repository
- Using environments to isolate solutions
- Managing licenses and capacity planning
- Setting up admin roles and oversight
- Using Power Platform admin centers
- Monitoring API usage and connector limits
- Enforcing data loss prevention (DLP) policies
- Auditing user activity and flow executions
- Creating backup and restore procedures
- Documenting architecture and dependencies
- Conducting security reviews before go-live
- Establishing a Centre of Excellence (CoE)
- Scaling automations with reusable components
Module 18: Real-World Automation Projects - Building an employee onboarding application
- Creating a request and approval system for IT
- Designing a facility maintenance ticketing app
- Automating customer feedback collection
- Developing a sales opportunity tracker
- Creating a project task management system
- Building a digital inspection form with photo capture
- Automating invoice processing from email
- Designing a shift scheduling tool
- Creating a travel expense submission app
- Integrating with Outlook calendars for scheduling
- Building a health and safety incident reporter
- Automating employee offboarding workflows
- Developing a vendor onboarding portal
- Creating a CRM mini-app for lead tracking
Module 19: Career Advancement and Certification - Preparing for the Certificate of Completion assessment
- Reviewing key concepts and practical applications
- Completing a capstone automation project
- Documenting your project for submission
- Understanding evaluation criteria and scoring
- Receiving verified certification from The Art of Service
- Adding the credential to LinkedIn and resumes
- Using the certificate in performance reviews
- Sharing your achievement with your network
- Benchmarking your skills against industry standards
- Identifying new job roles enabled by automation skills
- Transitioning from user to automation leader
- Building a personal portfolio of automations
- Networking with other certified professionals
- Planning your next learning pathway
- Creating a Power Platform trial environment
- Understanding environments and solution layers
- Navigating the Power Apps and Power Automate dashboards
- Exploring default templates and starter solutions
- Configuring user permissions and roles
- Understanding Dataverse and its role in app storage
- Connecting to existing data sources and cloud services
- Overview of connectors and authentication methods
- Differences between cloud flows and desktop flows
- Introduction to AI Builder and its use cases
- Setting up email, SharePoint, and Excel integrations
- Best practices for organizing apps and flows
- Using solutions to package and deploy automation
- Enabling logging and monitoring features
- Testing access and connection integrity
Module 3: Design Principles for User-Centric Applications - UX fundamentals for business app designers
- Designing intuitive navigation and screen flows
- Choosing the right control types for input fields
- Using themes, colors, and fonts for consistency
- Optimizing app layout for desktop and mobile
- Incorporating accessibility standards (WCAG)
- Building responsive screen designs with containers
- Using conditional visibility to simplify interfaces
- Creating dynamic forms with branching logic
- Incorporating buttons, galleries, and forms effectively
- Validating user input in real-time
- Using labels and tooltips for clarity
- Designing error states and success notifications
- Prototyping app ideas before development
- Evaluating user feedback during testing
Module 4: Building Canvas Apps from Scratch - Starting a new canvas app project
- Connecting to a SharePoint list as a data source
- Designing a form for data entry and submission
- Using the formula bar to control behavior
- Understanding context variables and global variables
- Creating edit, view, and new forms
- Using galleries to display lists of records
- Filtering and searching data dynamically
- Implementing sorting and pagination
- Adding attachments and image uploads
- Setting up form validation with error messages
- Navigating between screens using buttons
- Using navigation history and back buttons
- Saving draft entries with temporary storage
- Publishing and sharing your first canvas app
Module 5: Automating Workflows with Power Automate - Creating your first automated cloud flow
- Choosing triggers based on real-time events
- Using the SharePoint item creation trigger
- Adding actions to send email notifications
- Formatting dynamic content in message bodies
- Using conditionals to route workflows
- Managing approvals with built-in approval actions
- Handling approval responses and escalations
- Using parallel branches for efficiency
- Looping through multiple items with apply-to-each
- Storing data in Excel Online or Dataverse
- Updating fields after workflow execution
- Debugging common flow failures
- Testing flows with sample payloads
- Using flow run history to monitor performance
Module 6: Working with Data Sources and Connectors - Connecting to Excel stored in OneDrive or SharePoint
- Reading and writing data from cloud spreadsheets
- Integrating with SQL Server databases
- Using the Outlook connector for email automation
- Accessing Microsoft Teams for messaging workflows
- Connecting to Google Sheets and Gmail
- Using the HTTP connector for custom APIs
- Mapping JSON data in API responses
- Authenticating with OAuth and API keys
- Handling rate limits and throttling
- Using on-premises data gateways
- Securing credentials with connection references
- Testing connector reliability and performance
- Building reusable connection templates
- Managing connection health and status
Module 7: Deep Dive into Logic and Expressions - Mastering the Power Fx formula language
- Using If, Switch, and nested conditionals
- Combining And and Or logic operators
- Working with dates and times using DateAdd and DateDiff
- Formatting dates for user display
- Using Concat, Left, Right, and Mid for text manipulation
- Converting data types with Value and Text functions
- Implementing error handling with IsError and Coalesce
- Using ForAll to apply operations across collections
- Creating collections with Collect and ClearCollect
- Filtering and searching collections with LookUp
- Sorting data using Sort and SortByColumns
- Generating unique IDs with GUID and Rand functions
- Building dynamic strings with concatenation
- Using Set and UpdateContext for state management
Module 8: Advanced App Functionalities - Implementing offline capabilities in canvas apps
- Using collections to store local data
- Syncing offline changes when back online
- Building custom forms with input validation
- Creating multi-step wizards for complex tasks
- Using timers for automated actions
- Integrating camera and barcode scanning
- Adding signature capture and file uploads
- Enabling GPS location tracking
- Using sliders, toggles, and rating controls
- Implementing search-as-you-type features
- Building dropdowns with dynamic items
- Using lookup functions across data sources
- Creating dependent dropdowns (cascading selectors)
- Optimizing app performance with delegation
Module 9: Robotic Process Automation (RPA) with Desktop Flows - Understanding the difference between cloud and desktop flows
- Installing and configuring Power Automate Desktop
- Recording user actions in legacy applications
- Editing recorded steps with precise logic
- Extracting data from PDFs and unstructured documents
- Automating data entry into SAP, Oracle, or browser-based systems
- Using image and text recognition for UI interaction
- Handling pop-ups and system alerts
- Scheduling desktop flows with triggers
- Running flows in attended and unattended modes
- Handling errors and retries in desktop automation
- Integrating desktop flows with cloud flows
- Using variables and loops in desktop automation
- Exporting and importing desktop flow packages
- Securing sensitive data in desktop workflows
Module 10: AI Integration with AI Builder - Understanding AI Builder capabilities and licensing
- Creating a custom AI model for form processing
- Training a document processing model with sample files
- Extracting key-value pairs from invoices and receipts
- Using the prebuilt text recognition model
- Building an object detection model for image analysis
- Classifying emails using category prediction
- Forecasting sales with prediction models
- Integrating AI Builder into Power Automate flows
- Using AI-detected fields in approval workflows
- Handling low-confidence AI results with fallback logic
- Re-training models with new data
- Monitoring AI model performance and accuracy
- Exporting AI insights to apps and dashboards
- Ensuring ethical use of AI in automation
Module 11: Building Model-Driven Apps - Understanding the difference between canvas and model-driven apps
- Creating a new solution for app development
- Designing tables in Dataverse to store data
- Defining fields, data types, and relationships
- Creating business rules and column formatting
- Building forms with tabs and sections
- Designing views to display records
- Creating dashboards with charts and lists
- Using business process flows to guide users
- Setting up security roles and field-level security
- Adding workflows using classic workflows
- Using calculated and rollup fields
- Implementing duplicate detection rules
- Importing data from Excel into Dataverse
- Publishing and deploying model-driven apps
Module 12: Process Automation for Complex Workflows - Building multi-stage approval processes
- Creating dynamic approval hierarchies
- Using start and wait conditions in flows
- Implementing timeouts and reminders
- Escalating unresolved approvals automatically
- Triggering flows from button clicks in apps
- Passing data from app to flow using inputs
- Using scope and termination controls
- Handling parallel approvals and voting
- Creating custom connectors for proprietary systems
- Using the run-only user for shared flows
- Triggering flows from Power BI reports
- Automating file processing from email attachments
- Scheduling recurring daily or weekly flows
- Monitoring flow health with admin dashboards
Module 13: Collaboration and Team Development - Using solutions for team-based development
- Exporting and importing unmanaged solutions
- Working with version control best practices
- Documenting apps and flows for handover
- Adding comments and descriptions to flows
- Using solution layers to manage customizations
- Co-developing with multiple team members
- Setting up dev, test, and prod environments
- Using the Power Platform Center of Excellence (CoE)
- Conducting peer reviews of automation logic
- Sharing templates across departments
- Creating reusable components and libraries
- Standardizing naming conventions for clarity
- Onboarding new team members with training kits
- Running automation governance meetings
Module 14: Optimization, Testing, and Debugging - Using the Power Apps monitor tool to trace performance
- Identifying delegation warnings and fixes
- Reducing load times with optimized queries
- Testing apps with real user personas
- Using early feedback loops to refine design
- Conducting usability testing sessions
- Debugging flows with input and output inspection
- Using error handling with configure run after
- Adding logging steps for audit trails
- Simulating edge cases and failure paths
- Improving error messages for end users
- Optimizing for low bandwidth and mobile use
- Validating security configurations
- Checking compliance with data policies
- Finalizing documentation before deployment
Module 15: Deployment and Change Management - Planning a rollout strategy for new apps
- Creating user guides and quick reference sheets
- Running training sessions for end users
- Gathering feedback after initial deployment
- Using phased rollouts to minimize risk
- Setting up support channels for issue reporting
- Tracking user adoption with Power BI
- Using feedback to prioritize updates
- Applying patches and incremental updates
- Managing updates across environments
- Handling user resistance to new tools
- Communicating benefits of automation clearly
- Measuring time saved and error reduction
- Reporting ROI to stakeholders
- Scaling successful automations enterprise-wide
Module 16: Integration with Power BI and Reporting - Connecting Power Apps to Power BI embedded reports
- Passing filters from app to report dynamically
- Displaying KPIs within app interfaces
- Creating automated dashboards from flow data
- Using Power Automate to refresh datasets
- Scheduling report distribution via email
- Building executive summaries with automation metrics
- Tracking approval completion rates
- Visualizing workflow bottlenecks
- Exporting process data for audit purposes
- Integrating with Microsoft 365 analytics
- Using log data to identify improvement areas
- Building real-time monitoring consoles
- Sharing reports with stakeholders securely
- Automating report generation from form submissions
Module 17: Enterprise Scalability and Governance - Designing automations for multi-department use
- Implementing naming and tagging standards
- Creating a central automation repository
- Using environments to isolate solutions
- Managing licenses and capacity planning
- Setting up admin roles and oversight
- Using Power Platform admin centers
- Monitoring API usage and connector limits
- Enforcing data loss prevention (DLP) policies
- Auditing user activity and flow executions
- Creating backup and restore procedures
- Documenting architecture and dependencies
- Conducting security reviews before go-live
- Establishing a Centre of Excellence (CoE)
- Scaling automations with reusable components
Module 18: Real-World Automation Projects - Building an employee onboarding application
- Creating a request and approval system for IT
- Designing a facility maintenance ticketing app
- Automating customer feedback collection
- Developing a sales opportunity tracker
- Creating a project task management system
- Building a digital inspection form with photo capture
- Automating invoice processing from email
- Designing a shift scheduling tool
- Creating a travel expense submission app
- Integrating with Outlook calendars for scheduling
- Building a health and safety incident reporter
- Automating employee offboarding workflows
- Developing a vendor onboarding portal
- Creating a CRM mini-app for lead tracking
Module 19: Career Advancement and Certification - Preparing for the Certificate of Completion assessment
- Reviewing key concepts and practical applications
- Completing a capstone automation project
- Documenting your project for submission
- Understanding evaluation criteria and scoring
- Receiving verified certification from The Art of Service
- Adding the credential to LinkedIn and resumes
- Using the certificate in performance reviews
- Sharing your achievement with your network
- Benchmarking your skills against industry standards
- Identifying new job roles enabled by automation skills
- Transitioning from user to automation leader
- Building a personal portfolio of automations
- Networking with other certified professionals
- Planning your next learning pathway
- Starting a new canvas app project
- Connecting to a SharePoint list as a data source
- Designing a form for data entry and submission
- Using the formula bar to control behavior
- Understanding context variables and global variables
- Creating edit, view, and new forms
- Using galleries to display lists of records
- Filtering and searching data dynamically
- Implementing sorting and pagination
- Adding attachments and image uploads
- Setting up form validation with error messages
- Navigating between screens using buttons
- Using navigation history and back buttons
- Saving draft entries with temporary storage
- Publishing and sharing your first canvas app
Module 5: Automating Workflows with Power Automate - Creating your first automated cloud flow
- Choosing triggers based on real-time events
- Using the SharePoint item creation trigger
- Adding actions to send email notifications
- Formatting dynamic content in message bodies
- Using conditionals to route workflows
- Managing approvals with built-in approval actions
- Handling approval responses and escalations
- Using parallel branches for efficiency
- Looping through multiple items with apply-to-each
- Storing data in Excel Online or Dataverse
- Updating fields after workflow execution
- Debugging common flow failures
- Testing flows with sample payloads
- Using flow run history to monitor performance
Module 6: Working with Data Sources and Connectors - Connecting to Excel stored in OneDrive or SharePoint
- Reading and writing data from cloud spreadsheets
- Integrating with SQL Server databases
- Using the Outlook connector for email automation
- Accessing Microsoft Teams for messaging workflows
- Connecting to Google Sheets and Gmail
- Using the HTTP connector for custom APIs
- Mapping JSON data in API responses
- Authenticating with OAuth and API keys
- Handling rate limits and throttling
- Using on-premises data gateways
- Securing credentials with connection references
- Testing connector reliability and performance
- Building reusable connection templates
- Managing connection health and status
Module 7: Deep Dive into Logic and Expressions - Mastering the Power Fx formula language
- Using If, Switch, and nested conditionals
- Combining And and Or logic operators
- Working with dates and times using DateAdd and DateDiff
- Formatting dates for user display
- Using Concat, Left, Right, and Mid for text manipulation
- Converting data types with Value and Text functions
- Implementing error handling with IsError and Coalesce
- Using ForAll to apply operations across collections
- Creating collections with Collect and ClearCollect
- Filtering and searching collections with LookUp
- Sorting data using Sort and SortByColumns
- Generating unique IDs with GUID and Rand functions
- Building dynamic strings with concatenation
- Using Set and UpdateContext for state management
Module 8: Advanced App Functionalities - Implementing offline capabilities in canvas apps
- Using collections to store local data
- Syncing offline changes when back online
- Building custom forms with input validation
- Creating multi-step wizards for complex tasks
- Using timers for automated actions
- Integrating camera and barcode scanning
- Adding signature capture and file uploads
- Enabling GPS location tracking
- Using sliders, toggles, and rating controls
- Implementing search-as-you-type features
- Building dropdowns with dynamic items
- Using lookup functions across data sources
- Creating dependent dropdowns (cascading selectors)
- Optimizing app performance with delegation
Module 9: Robotic Process Automation (RPA) with Desktop Flows - Understanding the difference between cloud and desktop flows
- Installing and configuring Power Automate Desktop
- Recording user actions in legacy applications
- Editing recorded steps with precise logic
- Extracting data from PDFs and unstructured documents
- Automating data entry into SAP, Oracle, or browser-based systems
- Using image and text recognition for UI interaction
- Handling pop-ups and system alerts
- Scheduling desktop flows with triggers
- Running flows in attended and unattended modes
- Handling errors and retries in desktop automation
- Integrating desktop flows with cloud flows
- Using variables and loops in desktop automation
- Exporting and importing desktop flow packages
- Securing sensitive data in desktop workflows
Module 10: AI Integration with AI Builder - Understanding AI Builder capabilities and licensing
- Creating a custom AI model for form processing
- Training a document processing model with sample files
- Extracting key-value pairs from invoices and receipts
- Using the prebuilt text recognition model
- Building an object detection model for image analysis
- Classifying emails using category prediction
- Forecasting sales with prediction models
- Integrating AI Builder into Power Automate flows
- Using AI-detected fields in approval workflows
- Handling low-confidence AI results with fallback logic
- Re-training models with new data
- Monitoring AI model performance and accuracy
- Exporting AI insights to apps and dashboards
- Ensuring ethical use of AI in automation
Module 11: Building Model-Driven Apps - Understanding the difference between canvas and model-driven apps
- Creating a new solution for app development
- Designing tables in Dataverse to store data
- Defining fields, data types, and relationships
- Creating business rules and column formatting
- Building forms with tabs and sections
- Designing views to display records
- Creating dashboards with charts and lists
- Using business process flows to guide users
- Setting up security roles and field-level security
- Adding workflows using classic workflows
- Using calculated and rollup fields
- Implementing duplicate detection rules
- Importing data from Excel into Dataverse
- Publishing and deploying model-driven apps
Module 12: Process Automation for Complex Workflows - Building multi-stage approval processes
- Creating dynamic approval hierarchies
- Using start and wait conditions in flows
- Implementing timeouts and reminders
- Escalating unresolved approvals automatically
- Triggering flows from button clicks in apps
- Passing data from app to flow using inputs
- Using scope and termination controls
- Handling parallel approvals and voting
- Creating custom connectors for proprietary systems
- Using the run-only user for shared flows
- Triggering flows from Power BI reports
- Automating file processing from email attachments
- Scheduling recurring daily or weekly flows
- Monitoring flow health with admin dashboards
Module 13: Collaboration and Team Development - Using solutions for team-based development
- Exporting and importing unmanaged solutions
- Working with version control best practices
- Documenting apps and flows for handover
- Adding comments and descriptions to flows
- Using solution layers to manage customizations
- Co-developing with multiple team members
- Setting up dev, test, and prod environments
- Using the Power Platform Center of Excellence (CoE)
- Conducting peer reviews of automation logic
- Sharing templates across departments
- Creating reusable components and libraries
- Standardizing naming conventions for clarity
- Onboarding new team members with training kits
- Running automation governance meetings
Module 14: Optimization, Testing, and Debugging - Using the Power Apps monitor tool to trace performance
- Identifying delegation warnings and fixes
- Reducing load times with optimized queries
- Testing apps with real user personas
- Using early feedback loops to refine design
- Conducting usability testing sessions
- Debugging flows with input and output inspection
- Using error handling with configure run after
- Adding logging steps for audit trails
- Simulating edge cases and failure paths
- Improving error messages for end users
- Optimizing for low bandwidth and mobile use
- Validating security configurations
- Checking compliance with data policies
- Finalizing documentation before deployment
Module 15: Deployment and Change Management - Planning a rollout strategy for new apps
- Creating user guides and quick reference sheets
- Running training sessions for end users
- Gathering feedback after initial deployment
- Using phased rollouts to minimize risk
- Setting up support channels for issue reporting
- Tracking user adoption with Power BI
- Using feedback to prioritize updates
- Applying patches and incremental updates
- Managing updates across environments
- Handling user resistance to new tools
- Communicating benefits of automation clearly
- Measuring time saved and error reduction
- Reporting ROI to stakeholders
- Scaling successful automations enterprise-wide
Module 16: Integration with Power BI and Reporting - Connecting Power Apps to Power BI embedded reports
- Passing filters from app to report dynamically
- Displaying KPIs within app interfaces
- Creating automated dashboards from flow data
- Using Power Automate to refresh datasets
- Scheduling report distribution via email
- Building executive summaries with automation metrics
- Tracking approval completion rates
- Visualizing workflow bottlenecks
- Exporting process data for audit purposes
- Integrating with Microsoft 365 analytics
- Using log data to identify improvement areas
- Building real-time monitoring consoles
- Sharing reports with stakeholders securely
- Automating report generation from form submissions
Module 17: Enterprise Scalability and Governance - Designing automations for multi-department use
- Implementing naming and tagging standards
- Creating a central automation repository
- Using environments to isolate solutions
- Managing licenses and capacity planning
- Setting up admin roles and oversight
- Using Power Platform admin centers
- Monitoring API usage and connector limits
- Enforcing data loss prevention (DLP) policies
- Auditing user activity and flow executions
- Creating backup and restore procedures
- Documenting architecture and dependencies
- Conducting security reviews before go-live
- Establishing a Centre of Excellence (CoE)
- Scaling automations with reusable components
Module 18: Real-World Automation Projects - Building an employee onboarding application
- Creating a request and approval system for IT
- Designing a facility maintenance ticketing app
- Automating customer feedback collection
- Developing a sales opportunity tracker
- Creating a project task management system
- Building a digital inspection form with photo capture
- Automating invoice processing from email
- Designing a shift scheduling tool
- Creating a travel expense submission app
- Integrating with Outlook calendars for scheduling
- Building a health and safety incident reporter
- Automating employee offboarding workflows
- Developing a vendor onboarding portal
- Creating a CRM mini-app for lead tracking
Module 19: Career Advancement and Certification - Preparing for the Certificate of Completion assessment
- Reviewing key concepts and practical applications
- Completing a capstone automation project
- Documenting your project for submission
- Understanding evaluation criteria and scoring
- Receiving verified certification from The Art of Service
- Adding the credential to LinkedIn and resumes
- Using the certificate in performance reviews
- Sharing your achievement with your network
- Benchmarking your skills against industry standards
- Identifying new job roles enabled by automation skills
- Transitioning from user to automation leader
- Building a personal portfolio of automations
- Networking with other certified professionals
- Planning your next learning pathway
- Connecting to Excel stored in OneDrive or SharePoint
- Reading and writing data from cloud spreadsheets
- Integrating with SQL Server databases
- Using the Outlook connector for email automation
- Accessing Microsoft Teams for messaging workflows
- Connecting to Google Sheets and Gmail
- Using the HTTP connector for custom APIs
- Mapping JSON data in API responses
- Authenticating with OAuth and API keys
- Handling rate limits and throttling
- Using on-premises data gateways
- Securing credentials with connection references
- Testing connector reliability and performance
- Building reusable connection templates
- Managing connection health and status
Module 7: Deep Dive into Logic and Expressions - Mastering the Power Fx formula language
- Using If, Switch, and nested conditionals
- Combining And and Or logic operators
- Working with dates and times using DateAdd and DateDiff
- Formatting dates for user display
- Using Concat, Left, Right, and Mid for text manipulation
- Converting data types with Value and Text functions
- Implementing error handling with IsError and Coalesce
- Using ForAll to apply operations across collections
- Creating collections with Collect and ClearCollect
- Filtering and searching collections with LookUp
- Sorting data using Sort and SortByColumns
- Generating unique IDs with GUID and Rand functions
- Building dynamic strings with concatenation
- Using Set and UpdateContext for state management
Module 8: Advanced App Functionalities - Implementing offline capabilities in canvas apps
- Using collections to store local data
- Syncing offline changes when back online
- Building custom forms with input validation
- Creating multi-step wizards for complex tasks
- Using timers for automated actions
- Integrating camera and barcode scanning
- Adding signature capture and file uploads
- Enabling GPS location tracking
- Using sliders, toggles, and rating controls
- Implementing search-as-you-type features
- Building dropdowns with dynamic items
- Using lookup functions across data sources
- Creating dependent dropdowns (cascading selectors)
- Optimizing app performance with delegation
Module 9: Robotic Process Automation (RPA) with Desktop Flows - Understanding the difference between cloud and desktop flows
- Installing and configuring Power Automate Desktop
- Recording user actions in legacy applications
- Editing recorded steps with precise logic
- Extracting data from PDFs and unstructured documents
- Automating data entry into SAP, Oracle, or browser-based systems
- Using image and text recognition for UI interaction
- Handling pop-ups and system alerts
- Scheduling desktop flows with triggers
- Running flows in attended and unattended modes
- Handling errors and retries in desktop automation
- Integrating desktop flows with cloud flows
- Using variables and loops in desktop automation
- Exporting and importing desktop flow packages
- Securing sensitive data in desktop workflows
Module 10: AI Integration with AI Builder - Understanding AI Builder capabilities and licensing
- Creating a custom AI model for form processing
- Training a document processing model with sample files
- Extracting key-value pairs from invoices and receipts
- Using the prebuilt text recognition model
- Building an object detection model for image analysis
- Classifying emails using category prediction
- Forecasting sales with prediction models
- Integrating AI Builder into Power Automate flows
- Using AI-detected fields in approval workflows
- Handling low-confidence AI results with fallback logic
- Re-training models with new data
- Monitoring AI model performance and accuracy
- Exporting AI insights to apps and dashboards
- Ensuring ethical use of AI in automation
Module 11: Building Model-Driven Apps - Understanding the difference between canvas and model-driven apps
- Creating a new solution for app development
- Designing tables in Dataverse to store data
- Defining fields, data types, and relationships
- Creating business rules and column formatting
- Building forms with tabs and sections
- Designing views to display records
- Creating dashboards with charts and lists
- Using business process flows to guide users
- Setting up security roles and field-level security
- Adding workflows using classic workflows
- Using calculated and rollup fields
- Implementing duplicate detection rules
- Importing data from Excel into Dataverse
- Publishing and deploying model-driven apps
Module 12: Process Automation for Complex Workflows - Building multi-stage approval processes
- Creating dynamic approval hierarchies
- Using start and wait conditions in flows
- Implementing timeouts and reminders
- Escalating unresolved approvals automatically
- Triggering flows from button clicks in apps
- Passing data from app to flow using inputs
- Using scope and termination controls
- Handling parallel approvals and voting
- Creating custom connectors for proprietary systems
- Using the run-only user for shared flows
- Triggering flows from Power BI reports
- Automating file processing from email attachments
- Scheduling recurring daily or weekly flows
- Monitoring flow health with admin dashboards
Module 13: Collaboration and Team Development - Using solutions for team-based development
- Exporting and importing unmanaged solutions
- Working with version control best practices
- Documenting apps and flows for handover
- Adding comments and descriptions to flows
- Using solution layers to manage customizations
- Co-developing with multiple team members
- Setting up dev, test, and prod environments
- Using the Power Platform Center of Excellence (CoE)
- Conducting peer reviews of automation logic
- Sharing templates across departments
- Creating reusable components and libraries
- Standardizing naming conventions for clarity
- Onboarding new team members with training kits
- Running automation governance meetings
Module 14: Optimization, Testing, and Debugging - Using the Power Apps monitor tool to trace performance
- Identifying delegation warnings and fixes
- Reducing load times with optimized queries
- Testing apps with real user personas
- Using early feedback loops to refine design
- Conducting usability testing sessions
- Debugging flows with input and output inspection
- Using error handling with configure run after
- Adding logging steps for audit trails
- Simulating edge cases and failure paths
- Improving error messages for end users
- Optimizing for low bandwidth and mobile use
- Validating security configurations
- Checking compliance with data policies
- Finalizing documentation before deployment
Module 15: Deployment and Change Management - Planning a rollout strategy for new apps
- Creating user guides and quick reference sheets
- Running training sessions for end users
- Gathering feedback after initial deployment
- Using phased rollouts to minimize risk
- Setting up support channels for issue reporting
- Tracking user adoption with Power BI
- Using feedback to prioritize updates
- Applying patches and incremental updates
- Managing updates across environments
- Handling user resistance to new tools
- Communicating benefits of automation clearly
- Measuring time saved and error reduction
- Reporting ROI to stakeholders
- Scaling successful automations enterprise-wide
Module 16: Integration with Power BI and Reporting - Connecting Power Apps to Power BI embedded reports
- Passing filters from app to report dynamically
- Displaying KPIs within app interfaces
- Creating automated dashboards from flow data
- Using Power Automate to refresh datasets
- Scheduling report distribution via email
- Building executive summaries with automation metrics
- Tracking approval completion rates
- Visualizing workflow bottlenecks
- Exporting process data for audit purposes
- Integrating with Microsoft 365 analytics
- Using log data to identify improvement areas
- Building real-time monitoring consoles
- Sharing reports with stakeholders securely
- Automating report generation from form submissions
Module 17: Enterprise Scalability and Governance - Designing automations for multi-department use
- Implementing naming and tagging standards
- Creating a central automation repository
- Using environments to isolate solutions
- Managing licenses and capacity planning
- Setting up admin roles and oversight
- Using Power Platform admin centers
- Monitoring API usage and connector limits
- Enforcing data loss prevention (DLP) policies
- Auditing user activity and flow executions
- Creating backup and restore procedures
- Documenting architecture and dependencies
- Conducting security reviews before go-live
- Establishing a Centre of Excellence (CoE)
- Scaling automations with reusable components
Module 18: Real-World Automation Projects - Building an employee onboarding application
- Creating a request and approval system for IT
- Designing a facility maintenance ticketing app
- Automating customer feedback collection
- Developing a sales opportunity tracker
- Creating a project task management system
- Building a digital inspection form with photo capture
- Automating invoice processing from email
- Designing a shift scheduling tool
- Creating a travel expense submission app
- Integrating with Outlook calendars for scheduling
- Building a health and safety incident reporter
- Automating employee offboarding workflows
- Developing a vendor onboarding portal
- Creating a CRM mini-app for lead tracking
Module 19: Career Advancement and Certification - Preparing for the Certificate of Completion assessment
- Reviewing key concepts and practical applications
- Completing a capstone automation project
- Documenting your project for submission
- Understanding evaluation criteria and scoring
- Receiving verified certification from The Art of Service
- Adding the credential to LinkedIn and resumes
- Using the certificate in performance reviews
- Sharing your achievement with your network
- Benchmarking your skills against industry standards
- Identifying new job roles enabled by automation skills
- Transitioning from user to automation leader
- Building a personal portfolio of automations
- Networking with other certified professionals
- Planning your next learning pathway
- Implementing offline capabilities in canvas apps
- Using collections to store local data
- Syncing offline changes when back online
- Building custom forms with input validation
- Creating multi-step wizards for complex tasks
- Using timers for automated actions
- Integrating camera and barcode scanning
- Adding signature capture and file uploads
- Enabling GPS location tracking
- Using sliders, toggles, and rating controls
- Implementing search-as-you-type features
- Building dropdowns with dynamic items
- Using lookup functions across data sources
- Creating dependent dropdowns (cascading selectors)
- Optimizing app performance with delegation
Module 9: Robotic Process Automation (RPA) with Desktop Flows - Understanding the difference between cloud and desktop flows
- Installing and configuring Power Automate Desktop
- Recording user actions in legacy applications
- Editing recorded steps with precise logic
- Extracting data from PDFs and unstructured documents
- Automating data entry into SAP, Oracle, or browser-based systems
- Using image and text recognition for UI interaction
- Handling pop-ups and system alerts
- Scheduling desktop flows with triggers
- Running flows in attended and unattended modes
- Handling errors and retries in desktop automation
- Integrating desktop flows with cloud flows
- Using variables and loops in desktop automation
- Exporting and importing desktop flow packages
- Securing sensitive data in desktop workflows
Module 10: AI Integration with AI Builder - Understanding AI Builder capabilities and licensing
- Creating a custom AI model for form processing
- Training a document processing model with sample files
- Extracting key-value pairs from invoices and receipts
- Using the prebuilt text recognition model
- Building an object detection model for image analysis
- Classifying emails using category prediction
- Forecasting sales with prediction models
- Integrating AI Builder into Power Automate flows
- Using AI-detected fields in approval workflows
- Handling low-confidence AI results with fallback logic
- Re-training models with new data
- Monitoring AI model performance and accuracy
- Exporting AI insights to apps and dashboards
- Ensuring ethical use of AI in automation
Module 11: Building Model-Driven Apps - Understanding the difference between canvas and model-driven apps
- Creating a new solution for app development
- Designing tables in Dataverse to store data
- Defining fields, data types, and relationships
- Creating business rules and column formatting
- Building forms with tabs and sections
- Designing views to display records
- Creating dashboards with charts and lists
- Using business process flows to guide users
- Setting up security roles and field-level security
- Adding workflows using classic workflows
- Using calculated and rollup fields
- Implementing duplicate detection rules
- Importing data from Excel into Dataverse
- Publishing and deploying model-driven apps
Module 12: Process Automation for Complex Workflows - Building multi-stage approval processes
- Creating dynamic approval hierarchies
- Using start and wait conditions in flows
- Implementing timeouts and reminders
- Escalating unresolved approvals automatically
- Triggering flows from button clicks in apps
- Passing data from app to flow using inputs
- Using scope and termination controls
- Handling parallel approvals and voting
- Creating custom connectors for proprietary systems
- Using the run-only user for shared flows
- Triggering flows from Power BI reports
- Automating file processing from email attachments
- Scheduling recurring daily or weekly flows
- Monitoring flow health with admin dashboards
Module 13: Collaboration and Team Development - Using solutions for team-based development
- Exporting and importing unmanaged solutions
- Working with version control best practices
- Documenting apps and flows for handover
- Adding comments and descriptions to flows
- Using solution layers to manage customizations
- Co-developing with multiple team members
- Setting up dev, test, and prod environments
- Using the Power Platform Center of Excellence (CoE)
- Conducting peer reviews of automation logic
- Sharing templates across departments
- Creating reusable components and libraries
- Standardizing naming conventions for clarity
- Onboarding new team members with training kits
- Running automation governance meetings
Module 14: Optimization, Testing, and Debugging - Using the Power Apps monitor tool to trace performance
- Identifying delegation warnings and fixes
- Reducing load times with optimized queries
- Testing apps with real user personas
- Using early feedback loops to refine design
- Conducting usability testing sessions
- Debugging flows with input and output inspection
- Using error handling with configure run after
- Adding logging steps for audit trails
- Simulating edge cases and failure paths
- Improving error messages for end users
- Optimizing for low bandwidth and mobile use
- Validating security configurations
- Checking compliance with data policies
- Finalizing documentation before deployment
Module 15: Deployment and Change Management - Planning a rollout strategy for new apps
- Creating user guides and quick reference sheets
- Running training sessions for end users
- Gathering feedback after initial deployment
- Using phased rollouts to minimize risk
- Setting up support channels for issue reporting
- Tracking user adoption with Power BI
- Using feedback to prioritize updates
- Applying patches and incremental updates
- Managing updates across environments
- Handling user resistance to new tools
- Communicating benefits of automation clearly
- Measuring time saved and error reduction
- Reporting ROI to stakeholders
- Scaling successful automations enterprise-wide
Module 16: Integration with Power BI and Reporting - Connecting Power Apps to Power BI embedded reports
- Passing filters from app to report dynamically
- Displaying KPIs within app interfaces
- Creating automated dashboards from flow data
- Using Power Automate to refresh datasets
- Scheduling report distribution via email
- Building executive summaries with automation metrics
- Tracking approval completion rates
- Visualizing workflow bottlenecks
- Exporting process data for audit purposes
- Integrating with Microsoft 365 analytics
- Using log data to identify improvement areas
- Building real-time monitoring consoles
- Sharing reports with stakeholders securely
- Automating report generation from form submissions
Module 17: Enterprise Scalability and Governance - Designing automations for multi-department use
- Implementing naming and tagging standards
- Creating a central automation repository
- Using environments to isolate solutions
- Managing licenses and capacity planning
- Setting up admin roles and oversight
- Using Power Platform admin centers
- Monitoring API usage and connector limits
- Enforcing data loss prevention (DLP) policies
- Auditing user activity and flow executions
- Creating backup and restore procedures
- Documenting architecture and dependencies
- Conducting security reviews before go-live
- Establishing a Centre of Excellence (CoE)
- Scaling automations with reusable components
Module 18: Real-World Automation Projects - Building an employee onboarding application
- Creating a request and approval system for IT
- Designing a facility maintenance ticketing app
- Automating customer feedback collection
- Developing a sales opportunity tracker
- Creating a project task management system
- Building a digital inspection form with photo capture
- Automating invoice processing from email
- Designing a shift scheduling tool
- Creating a travel expense submission app
- Integrating with Outlook calendars for scheduling
- Building a health and safety incident reporter
- Automating employee offboarding workflows
- Developing a vendor onboarding portal
- Creating a CRM mini-app for lead tracking
Module 19: Career Advancement and Certification - Preparing for the Certificate of Completion assessment
- Reviewing key concepts and practical applications
- Completing a capstone automation project
- Documenting your project for submission
- Understanding evaluation criteria and scoring
- Receiving verified certification from The Art of Service
- Adding the credential to LinkedIn and resumes
- Using the certificate in performance reviews
- Sharing your achievement with your network
- Benchmarking your skills against industry standards
- Identifying new job roles enabled by automation skills
- Transitioning from user to automation leader
- Building a personal portfolio of automations
- Networking with other certified professionals
- Planning your next learning pathway
- Understanding AI Builder capabilities and licensing
- Creating a custom AI model for form processing
- Training a document processing model with sample files
- Extracting key-value pairs from invoices and receipts
- Using the prebuilt text recognition model
- Building an object detection model for image analysis
- Classifying emails using category prediction
- Forecasting sales with prediction models
- Integrating AI Builder into Power Automate flows
- Using AI-detected fields in approval workflows
- Handling low-confidence AI results with fallback logic
- Re-training models with new data
- Monitoring AI model performance and accuracy
- Exporting AI insights to apps and dashboards
- Ensuring ethical use of AI in automation
Module 11: Building Model-Driven Apps - Understanding the difference between canvas and model-driven apps
- Creating a new solution for app development
- Designing tables in Dataverse to store data
- Defining fields, data types, and relationships
- Creating business rules and column formatting
- Building forms with tabs and sections
- Designing views to display records
- Creating dashboards with charts and lists
- Using business process flows to guide users
- Setting up security roles and field-level security
- Adding workflows using classic workflows
- Using calculated and rollup fields
- Implementing duplicate detection rules
- Importing data from Excel into Dataverse
- Publishing and deploying model-driven apps
Module 12: Process Automation for Complex Workflows - Building multi-stage approval processes
- Creating dynamic approval hierarchies
- Using start and wait conditions in flows
- Implementing timeouts and reminders
- Escalating unresolved approvals automatically
- Triggering flows from button clicks in apps
- Passing data from app to flow using inputs
- Using scope and termination controls
- Handling parallel approvals and voting
- Creating custom connectors for proprietary systems
- Using the run-only user for shared flows
- Triggering flows from Power BI reports
- Automating file processing from email attachments
- Scheduling recurring daily or weekly flows
- Monitoring flow health with admin dashboards
Module 13: Collaboration and Team Development - Using solutions for team-based development
- Exporting and importing unmanaged solutions
- Working with version control best practices
- Documenting apps and flows for handover
- Adding comments and descriptions to flows
- Using solution layers to manage customizations
- Co-developing with multiple team members
- Setting up dev, test, and prod environments
- Using the Power Platform Center of Excellence (CoE)
- Conducting peer reviews of automation logic
- Sharing templates across departments
- Creating reusable components and libraries
- Standardizing naming conventions for clarity
- Onboarding new team members with training kits
- Running automation governance meetings
Module 14: Optimization, Testing, and Debugging - Using the Power Apps monitor tool to trace performance
- Identifying delegation warnings and fixes
- Reducing load times with optimized queries
- Testing apps with real user personas
- Using early feedback loops to refine design
- Conducting usability testing sessions
- Debugging flows with input and output inspection
- Using error handling with configure run after
- Adding logging steps for audit trails
- Simulating edge cases and failure paths
- Improving error messages for end users
- Optimizing for low bandwidth and mobile use
- Validating security configurations
- Checking compliance with data policies
- Finalizing documentation before deployment
Module 15: Deployment and Change Management - Planning a rollout strategy for new apps
- Creating user guides and quick reference sheets
- Running training sessions for end users
- Gathering feedback after initial deployment
- Using phased rollouts to minimize risk
- Setting up support channels for issue reporting
- Tracking user adoption with Power BI
- Using feedback to prioritize updates
- Applying patches and incremental updates
- Managing updates across environments
- Handling user resistance to new tools
- Communicating benefits of automation clearly
- Measuring time saved and error reduction
- Reporting ROI to stakeholders
- Scaling successful automations enterprise-wide
Module 16: Integration with Power BI and Reporting - Connecting Power Apps to Power BI embedded reports
- Passing filters from app to report dynamically
- Displaying KPIs within app interfaces
- Creating automated dashboards from flow data
- Using Power Automate to refresh datasets
- Scheduling report distribution via email
- Building executive summaries with automation metrics
- Tracking approval completion rates
- Visualizing workflow bottlenecks
- Exporting process data for audit purposes
- Integrating with Microsoft 365 analytics
- Using log data to identify improvement areas
- Building real-time monitoring consoles
- Sharing reports with stakeholders securely
- Automating report generation from form submissions
Module 17: Enterprise Scalability and Governance - Designing automations for multi-department use
- Implementing naming and tagging standards
- Creating a central automation repository
- Using environments to isolate solutions
- Managing licenses and capacity planning
- Setting up admin roles and oversight
- Using Power Platform admin centers
- Monitoring API usage and connector limits
- Enforcing data loss prevention (DLP) policies
- Auditing user activity and flow executions
- Creating backup and restore procedures
- Documenting architecture and dependencies
- Conducting security reviews before go-live
- Establishing a Centre of Excellence (CoE)
- Scaling automations with reusable components
Module 18: Real-World Automation Projects - Building an employee onboarding application
- Creating a request and approval system for IT
- Designing a facility maintenance ticketing app
- Automating customer feedback collection
- Developing a sales opportunity tracker
- Creating a project task management system
- Building a digital inspection form with photo capture
- Automating invoice processing from email
- Designing a shift scheduling tool
- Creating a travel expense submission app
- Integrating with Outlook calendars for scheduling
- Building a health and safety incident reporter
- Automating employee offboarding workflows
- Developing a vendor onboarding portal
- Creating a CRM mini-app for lead tracking
Module 19: Career Advancement and Certification - Preparing for the Certificate of Completion assessment
- Reviewing key concepts and practical applications
- Completing a capstone automation project
- Documenting your project for submission
- Understanding evaluation criteria and scoring
- Receiving verified certification from The Art of Service
- Adding the credential to LinkedIn and resumes
- Using the certificate in performance reviews
- Sharing your achievement with your network
- Benchmarking your skills against industry standards
- Identifying new job roles enabled by automation skills
- Transitioning from user to automation leader
- Building a personal portfolio of automations
- Networking with other certified professionals
- Planning your next learning pathway
- Building multi-stage approval processes
- Creating dynamic approval hierarchies
- Using start and wait conditions in flows
- Implementing timeouts and reminders
- Escalating unresolved approvals automatically
- Triggering flows from button clicks in apps
- Passing data from app to flow using inputs
- Using scope and termination controls
- Handling parallel approvals and voting
- Creating custom connectors for proprietary systems
- Using the run-only user for shared flows
- Triggering flows from Power BI reports
- Automating file processing from email attachments
- Scheduling recurring daily or weekly flows
- Monitoring flow health with admin dashboards
Module 13: Collaboration and Team Development - Using solutions for team-based development
- Exporting and importing unmanaged solutions
- Working with version control best practices
- Documenting apps and flows for handover
- Adding comments and descriptions to flows
- Using solution layers to manage customizations
- Co-developing with multiple team members
- Setting up dev, test, and prod environments
- Using the Power Platform Center of Excellence (CoE)
- Conducting peer reviews of automation logic
- Sharing templates across departments
- Creating reusable components and libraries
- Standardizing naming conventions for clarity
- Onboarding new team members with training kits
- Running automation governance meetings
Module 14: Optimization, Testing, and Debugging - Using the Power Apps monitor tool to trace performance
- Identifying delegation warnings and fixes
- Reducing load times with optimized queries
- Testing apps with real user personas
- Using early feedback loops to refine design
- Conducting usability testing sessions
- Debugging flows with input and output inspection
- Using error handling with configure run after
- Adding logging steps for audit trails
- Simulating edge cases and failure paths
- Improving error messages for end users
- Optimizing for low bandwidth and mobile use
- Validating security configurations
- Checking compliance with data policies
- Finalizing documentation before deployment
Module 15: Deployment and Change Management - Planning a rollout strategy for new apps
- Creating user guides and quick reference sheets
- Running training sessions for end users
- Gathering feedback after initial deployment
- Using phased rollouts to minimize risk
- Setting up support channels for issue reporting
- Tracking user adoption with Power BI
- Using feedback to prioritize updates
- Applying patches and incremental updates
- Managing updates across environments
- Handling user resistance to new tools
- Communicating benefits of automation clearly
- Measuring time saved and error reduction
- Reporting ROI to stakeholders
- Scaling successful automations enterprise-wide
Module 16: Integration with Power BI and Reporting - Connecting Power Apps to Power BI embedded reports
- Passing filters from app to report dynamically
- Displaying KPIs within app interfaces
- Creating automated dashboards from flow data
- Using Power Automate to refresh datasets
- Scheduling report distribution via email
- Building executive summaries with automation metrics
- Tracking approval completion rates
- Visualizing workflow bottlenecks
- Exporting process data for audit purposes
- Integrating with Microsoft 365 analytics
- Using log data to identify improvement areas
- Building real-time monitoring consoles
- Sharing reports with stakeholders securely
- Automating report generation from form submissions
Module 17: Enterprise Scalability and Governance - Designing automations for multi-department use
- Implementing naming and tagging standards
- Creating a central automation repository
- Using environments to isolate solutions
- Managing licenses and capacity planning
- Setting up admin roles and oversight
- Using Power Platform admin centers
- Monitoring API usage and connector limits
- Enforcing data loss prevention (DLP) policies
- Auditing user activity and flow executions
- Creating backup and restore procedures
- Documenting architecture and dependencies
- Conducting security reviews before go-live
- Establishing a Centre of Excellence (CoE)
- Scaling automations with reusable components
Module 18: Real-World Automation Projects - Building an employee onboarding application
- Creating a request and approval system for IT
- Designing a facility maintenance ticketing app
- Automating customer feedback collection
- Developing a sales opportunity tracker
- Creating a project task management system
- Building a digital inspection form with photo capture
- Automating invoice processing from email
- Designing a shift scheduling tool
- Creating a travel expense submission app
- Integrating with Outlook calendars for scheduling
- Building a health and safety incident reporter
- Automating employee offboarding workflows
- Developing a vendor onboarding portal
- Creating a CRM mini-app for lead tracking
Module 19: Career Advancement and Certification - Preparing for the Certificate of Completion assessment
- Reviewing key concepts and practical applications
- Completing a capstone automation project
- Documenting your project for submission
- Understanding evaluation criteria and scoring
- Receiving verified certification from The Art of Service
- Adding the credential to LinkedIn and resumes
- Using the certificate in performance reviews
- Sharing your achievement with your network
- Benchmarking your skills against industry standards
- Identifying new job roles enabled by automation skills
- Transitioning from user to automation leader
- Building a personal portfolio of automations
- Networking with other certified professionals
- Planning your next learning pathway
- Using the Power Apps monitor tool to trace performance
- Identifying delegation warnings and fixes
- Reducing load times with optimized queries
- Testing apps with real user personas
- Using early feedback loops to refine design
- Conducting usability testing sessions
- Debugging flows with input and output inspection
- Using error handling with configure run after
- Adding logging steps for audit trails
- Simulating edge cases and failure paths
- Improving error messages for end users
- Optimizing for low bandwidth and mobile use
- Validating security configurations
- Checking compliance with data policies
- Finalizing documentation before deployment
Module 15: Deployment and Change Management - Planning a rollout strategy for new apps
- Creating user guides and quick reference sheets
- Running training sessions for end users
- Gathering feedback after initial deployment
- Using phased rollouts to minimize risk
- Setting up support channels for issue reporting
- Tracking user adoption with Power BI
- Using feedback to prioritize updates
- Applying patches and incremental updates
- Managing updates across environments
- Handling user resistance to new tools
- Communicating benefits of automation clearly
- Measuring time saved and error reduction
- Reporting ROI to stakeholders
- Scaling successful automations enterprise-wide
Module 16: Integration with Power BI and Reporting - Connecting Power Apps to Power BI embedded reports
- Passing filters from app to report dynamically
- Displaying KPIs within app interfaces
- Creating automated dashboards from flow data
- Using Power Automate to refresh datasets
- Scheduling report distribution via email
- Building executive summaries with automation metrics
- Tracking approval completion rates
- Visualizing workflow bottlenecks
- Exporting process data for audit purposes
- Integrating with Microsoft 365 analytics
- Using log data to identify improvement areas
- Building real-time monitoring consoles
- Sharing reports with stakeholders securely
- Automating report generation from form submissions
Module 17: Enterprise Scalability and Governance - Designing automations for multi-department use
- Implementing naming and tagging standards
- Creating a central automation repository
- Using environments to isolate solutions
- Managing licenses and capacity planning
- Setting up admin roles and oversight
- Using Power Platform admin centers
- Monitoring API usage and connector limits
- Enforcing data loss prevention (DLP) policies
- Auditing user activity and flow executions
- Creating backup and restore procedures
- Documenting architecture and dependencies
- Conducting security reviews before go-live
- Establishing a Centre of Excellence (CoE)
- Scaling automations with reusable components
Module 18: Real-World Automation Projects - Building an employee onboarding application
- Creating a request and approval system for IT
- Designing a facility maintenance ticketing app
- Automating customer feedback collection
- Developing a sales opportunity tracker
- Creating a project task management system
- Building a digital inspection form with photo capture
- Automating invoice processing from email
- Designing a shift scheduling tool
- Creating a travel expense submission app
- Integrating with Outlook calendars for scheduling
- Building a health and safety incident reporter
- Automating employee offboarding workflows
- Developing a vendor onboarding portal
- Creating a CRM mini-app for lead tracking
Module 19: Career Advancement and Certification - Preparing for the Certificate of Completion assessment
- Reviewing key concepts and practical applications
- Completing a capstone automation project
- Documenting your project for submission
- Understanding evaluation criteria and scoring
- Receiving verified certification from The Art of Service
- Adding the credential to LinkedIn and resumes
- Using the certificate in performance reviews
- Sharing your achievement with your network
- Benchmarking your skills against industry standards
- Identifying new job roles enabled by automation skills
- Transitioning from user to automation leader
- Building a personal portfolio of automations
- Networking with other certified professionals
- Planning your next learning pathway
- Connecting Power Apps to Power BI embedded reports
- Passing filters from app to report dynamically
- Displaying KPIs within app interfaces
- Creating automated dashboards from flow data
- Using Power Automate to refresh datasets
- Scheduling report distribution via email
- Building executive summaries with automation metrics
- Tracking approval completion rates
- Visualizing workflow bottlenecks
- Exporting process data for audit purposes
- Integrating with Microsoft 365 analytics
- Using log data to identify improvement areas
- Building real-time monitoring consoles
- Sharing reports with stakeholders securely
- Automating report generation from form submissions
Module 17: Enterprise Scalability and Governance - Designing automations for multi-department use
- Implementing naming and tagging standards
- Creating a central automation repository
- Using environments to isolate solutions
- Managing licenses and capacity planning
- Setting up admin roles and oversight
- Using Power Platform admin centers
- Monitoring API usage and connector limits
- Enforcing data loss prevention (DLP) policies
- Auditing user activity and flow executions
- Creating backup and restore procedures
- Documenting architecture and dependencies
- Conducting security reviews before go-live
- Establishing a Centre of Excellence (CoE)
- Scaling automations with reusable components
Module 18: Real-World Automation Projects - Building an employee onboarding application
- Creating a request and approval system for IT
- Designing a facility maintenance ticketing app
- Automating customer feedback collection
- Developing a sales opportunity tracker
- Creating a project task management system
- Building a digital inspection form with photo capture
- Automating invoice processing from email
- Designing a shift scheduling tool
- Creating a travel expense submission app
- Integrating with Outlook calendars for scheduling
- Building a health and safety incident reporter
- Automating employee offboarding workflows
- Developing a vendor onboarding portal
- Creating a CRM mini-app for lead tracking
Module 19: Career Advancement and Certification - Preparing for the Certificate of Completion assessment
- Reviewing key concepts and practical applications
- Completing a capstone automation project
- Documenting your project for submission
- Understanding evaluation criteria and scoring
- Receiving verified certification from The Art of Service
- Adding the credential to LinkedIn and resumes
- Using the certificate in performance reviews
- Sharing your achievement with your network
- Benchmarking your skills against industry standards
- Identifying new job roles enabled by automation skills
- Transitioning from user to automation leader
- Building a personal portfolio of automations
- Networking with other certified professionals
- Planning your next learning pathway
- Building an employee onboarding application
- Creating a request and approval system for IT
- Designing a facility maintenance ticketing app
- Automating customer feedback collection
- Developing a sales opportunity tracker
- Creating a project task management system
- Building a digital inspection form with photo capture
- Automating invoice processing from email
- Designing a shift scheduling tool
- Creating a travel expense submission app
- Integrating with Outlook calendars for scheduling
- Building a health and safety incident reporter
- Automating employee offboarding workflows
- Developing a vendor onboarding portal
- Creating a CRM mini-app for lead tracking