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Mastering Business Capability Modeling; A Step-by-Step Guide to Identifying, Analyzing, and Optimizing Business Capabilities

Mastering Business Capability Modeling; A Step-by-Step Guide to Identifying, Analyzing, and Optimizing Business Capabilities

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Mastering Business Capability Modeling: A Step-by-Step Guide

Mastering Business Capability Modeling: A Step-by-Step Guide to Identifying, Analyzing, and Optimizing Business Capabilities

This comprehensive course is designed to help you master the art of business capability modeling, with a step-by-step guide to identifying, analyzing, and optimizing business capabilities. Upon completion, participants receive a certificate issued by The Art of Service.

This course is:

  • Interactive and engaging, with hands-on projects and gamification
  • Comprehensive, covering 80+ topics in-depth
  • Personalized, with flexible learning and progress tracking
  • Up-to-date, with the latest industry trends and best practices
  • Practical, with real-world applications and actionable insights
  • High-quality, with expert instructors and high-quality content
  • Certified, with a certificate issued upon completion
  • Flexible, with lifetime access and mobile-accessible learning
  • Community-driven, with a community of like-minded professionals


Course Outline

Chapter 1: Introduction to Business Capability Modeling

1.1 What is Business Capability Modeling?

  • Definition and purpose of business capability modeling
  • Benefits of business capability modeling
  • Key concepts and terminology

1.2 Brief History of Business Capability Modeling

  • Evolution of business capability modeling
  • Key milestones and influencers
  • Current state of business capability modeling

Chapter 2: Identifying Business Capabilities

2.1 Understanding Business Capabilities

  • Definition and characteristics of business capabilities
  • Types of business capabilities
  • Relationship between business capabilities and business outcomes

2.2 Methods for Identifying Business Capabilities

  • Top-down approach
  • Bottom-up approach
  • Hybrid approach

Chapter 3: Analyzing Business Capabilities

3.1 Understanding Business Capability Maturity

  • Definition and characteristics of business capability maturity
  • Levels of business capability maturity
  • Assessing business capability maturity

3.2 Methods for Analyzing Business Capabilities

  • SWOT analysis
  • Gap analysis
  • Root cause analysis

Chapter 4: Optimizing Business Capabilities

4.1 Understanding Business Capability Optimization

  • Definition and characteristics of business capability optimization
  • Benefits of business capability optimization
  • Key considerations for business capability optimization

4.2 Methods for Optimizing Business Capabilities

  • Process improvement
  • Technology enablement
  • Organizational design

Chapter 5: Implementing Business Capability Modeling in Your Organization

5.1 Creating a Business Capability Modeling Framework

  • Defining the scope and objectives of the framework
  • Establishing the governance structure
  • Developing the framework components

5.2 Implementing Business Capability Modeling in Your Organization

  • Assessing organizational readiness
  • Developing a implementation plan
  • Establishing a center of excellence

Chapter 6: Sustaining Business Capability Modeling in Your Organization

6.1 Maintaining the Business Capability Modeling Framework

  • Continuously monitoring and assessing the framework
  • Updating the framework components
  • Ensuring ongoing governance and compliance

6.2 Ensuring Ongoing Value from Business Capability Modeling

  • Continuously evaluating and improving business capabilities
  • Ensuring alignment with organizational strategy and objectives
  • Communicating the value of business capability modeling to stakeholders

Chapter 7: Advanced Topics in Business Capability Modeling

7.1 Integrating Business Capability Modeling with Other Disciplines

  • Integrating with business architecture
  • Integrating with enterprise architecture
  • Integrating with IT service management

7.2 Applying Business Capability Modeling to Specific Industries

  • Applying to financial services
  • Applying to healthcare
  • Applying to retail

Chapter 8: Conclusion and Next Steps

8.1 Summary of Key Takeaways

  • Summary of key concepts and best practices
  • Key takeaways from the course

8.2 Next Steps and Future Directions

  • Next steps for implementing business capability modeling in your organization
  • Future directions for business capability modeling
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